the pool was great, and our room was clean and modern

location and parking was great. the room was clean and well serviced.

nice selection at breakfast

the breakfast in the morning was better than most others

staff extremely friendly, very clean, loved the breakfast.

guest laundry, breakfast, pool, clean comfortable rooms, the staff were helpful.

the bed was clean and did not smell like laundry cleaner, comfortable and the room was quiet.

asked for room cleaning, only bathroom done. have not found laundry room.

of the pantry market items, breakfast was a let down and not being able to use the laundry facilities or

laundry facilities closed

the room was awesome! it had a small kitchen in the room and it was clean a comfortable.

wasn t as clean as it should be and not so nice of an area, parking lot shared with a dumpy hotel right next

comfortable bed, surprised to have a mini kitchen in the room!

there were suspect characters hanging out all over and in the parking lot of the hotel

bed was very comfortable, had a full kitchen but we didn t need it, nice and clean, staff was friendly, close

parking was extremely tight

clean and location good. great breakfast too!

location, cleanliness, staff, pool, workout room, etc.

the pool was amazing

nice kitchen. roomy.

has a small little laundry room where we was able to wash and dry our clothes

the indoor pool. the laundry room. the breakfast. the excellent staff.

staff was friendly, they had a good pool and hot tub, laundry facility the was convenient and cheap to use

of only cleaning the rooms a few days a week, there is a slight smell of dirty laundry in the hotel rooms

the breakfast was 10/10, my kids loved the indoor heated pool and us adults loved the hot tub most hotels

needs a few more parking spaces.

back parking area was not lit because the street lamp was not working, the front area was lit

gym closed had to go out and buy breakfast

parking lot holes

pet friendly!

the inconvenience of not being able to get quarters from the front desk to wash/dry laundry.

laundry facilities

amazing! great staff, clean and lots of spacious rooms, amazing free breakfast!

pool location was nit impressive

hotel was new. each room had full kitchen. front desk staff was very friendly!

just hard with kids

the kids loved the pool

great breakfast and coffee was always hot and fresh

free water excellent parking good staff convenient

breakfast was nice, had plenty of options. kids really enjoyed the indoor pool.

a micro in the lobby area opposed to in the laundry room would be a better location in my opinion

room was really spacious and great for older kids

a loft bar was wonderful, the beds were very comfortable

my kids and i stayed and the tv didn’t work the whole stay

the bar upstairs was the highlight of our quick trip

laundry facilities available with supplies provided by the front desk

was put in a room across from the housekeeping /laundry room

loved the firepit, the laundry facilities, and the workout room

my room was directly across the hall from the laundry room

we liked the clean laundry facilities and the cost was minimal

let down was the bar area being unavailable due to covid-19

kids liked the indoor pool.

im a big baby but i wish the pool had been a bit warmer so i could have gotten in with the kids

fluffy with spinach and cheese as i like, staff courteous, kids eat free was a great deal

loacation and the gym was on the same floor i stayed on

being across from the laundry room & an exterior door. was busy & loud.

laundry is cheap

i had asked for a room near the laundry, which i did get

people hanging in the parking lot

very clean and nice parking spots.

no laundry bag in the closet

suite with a king size bed was excellent- roomy, nicely equipped kitchen, spacious bathroom

and that it is pet friendly and has a basketball court

no indoor pool

kitchen wasn't as clean as it could have been but was well stocked.

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

i was informed staff was short so cleanliness was not up to standards and laundry was behind

it was steps away from our parking spot, and it made our visit perfect

pet friendly and good breakfast

rooms that easily fit a family with 2+ children, full (small) kitchen that is equipped, free laundry room on

i also appreciated the free laundry

free laundry, and a free happy hour with beer, wine, and snack food

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

free laundry was an unexpected surprise

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

access to laundry services was very helpful

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

laundry facility on site

pool was small, but looked clean, outdoor seating area with grills

breakfast was very good

may be if they add couple of different food menu in breakfast would be great

local information and was unable to get wifi as staff at previous bonvoy marriotts mucked my information up and

the gym and pool are great

on the first day of our vacation because the kitchen burnt bacon

the bar and restaurant staff were amazing and super friendly

walls thin could here guest next door room service food overpriced

kitchen staff were rude on the first day

on site laundry was helpful

friendly staff. clean. breakfast was satisfactory. restaurants within easy walking distance.

plenty of towels for pool time readily available

breakfast was fantastic as well

great breakfast, friendly staff and big room.

super clean, spacious rooms. laundry facility!

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

the pool was cold.

the pool was closed.

there is also a laundry that was only $3 wash and dry which i really appreciated

$75 pet deposit/mandatory cleaning cost

pet friendly for a fee

we decided to pick your hotel literally while we were in the parking lot at the other

pet friendly, proximity to shopping and restaurants, comfortable bedding

need kleenex and dirty laundry bags.

rooms were comfortable, but this site didn't have laundry for the guests to do their own laundry on premise

no laundry onsite

$25 extra pet fee

pool was awesome

the laundry bag was missing

great rooms, great pool, great breakfast, great staff

there is a swimming pool and a gym

my husband stated the breakfast wasn't the best lol

location and ver nice accommodation breakfast was filling and delicious great variety to chose

listing said laundry so we packed light

clean and the gym was well equipped and clean

no washer/dryer available limited parking

pet friendly

all hotels should do away with this fee it s just an added way to make money and is unfair to pet parents

smell in room like mildew or wet laundry

he came about 10 mins later and explained that he was in the laundry room

offered a great breakfast, my kids loved the waffle maker!

room we booked was a suite and when we arrived i went to set up the sofa bed for my kids

there are a lot of large work trucks and trailers that park across many spots so parking is minimal

less than half roll of toilet paper, only 1 small bar soap, no shower caps, no plastic laundry bags, no bags

it's like the entire hotel becomes the laundry

restaurant and gym facilities

wifi dropping in and out; room telephone not workng; dinner restaurant disappointing.

wish they had room service

every detail is thought of, including the bar and the breakfast in the morning

had breakfast there a month before staying and the service was awesome all around

free breakfast was misleading

everything from the delicious breakfasts to generously sized bathrooms was an absolute surprise and delight

was like staying in a bed and breakfast with a hotel staff

kids loved the indoor pool

pool was colder than expected for and indoor heated pool.

would have preferred free wifi and parking

no breakfast no free wifi no free parking

was a musician in the bar/ restaurant he was very loud

laundry was helpful for all our dirty gear from racing ironman

free laundry machine

great place to stay .. free laundry, good breakfast

the laundry was useful as we stayed 10 days

the pool and hot tub are nice, as well as the fitness room, and the free laundry facilities

there is a starbucks in the lobby which is nice, and we really enjoyed the late pool hours

ordered room service

and my husband like the comfortable beds and my kids like the pool

restaurant and bar as well as the roof top bar had great offerings and service - pet friendly and even the walk

location. high end room. room service.

this pool is best for adult lounging as opposed to families with kids

value for money, no room service, awful onsite restaurant, front desk that couldn t be reached by phone most

the only issue we had, although we are pet lovers and owners ourselves; their policy on pet owners once they

loved the pet friendly staff. our great dane was treated like royalty!

a greater selection of desserts in the bar would be better - but that's a minor detail!

needed to use the laundry facilities and there wasn't a place to get change

laundry room is a plus, too, if you are going be a few days, or have kids

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

the room i was put in was clearly below (i think) a housekeeping laundry room

laundry room on premises and exercise facility plus swimming

the staff were very helpful and arranged a laundry service for us

they don't provide breakfast but there is a restaurant on site as well as a bar

i love that it's pet friendly, but doesn't feel like it's overrun with animals

hotel was spacious and room service was excellent

prompt valet service and i love that the entire hotel is pet friendly, not just specific areas

they also had washing and drying facilities at the hotel so you could do your own laundry

mold in bathroom and in laundry room

excellent gym and staff

the gym was pretty good, treadmills and a good amount of free weights

hotel, the breakfast was fantastic, bar was reasonable prices

courtesy of staff, great breakfast, clean room

web site did not mention paid parking; should be included in the hotel cost; website did indicate pet friendly

new addition to the rooftop continental breakfast area is superb

heated indoor pool

it was a little too packed at the pool but there s nothing anyone can do about

laundry room on our floor

location convienent...perfect place for traveling with kids.

breakfast was great with several options to choose from

the pool was clean and the gym had basic machines

especially april and the bartender

nice to see staff whistling while they work (nod to laundry room)

indoor pool nice and warm, laundry machines are good

i like the pool and laundry facilities

my kids ❤️ the holiday inn express chattanooga as well so yet another awwwwesome

wifi a bit spotty

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

it is so convenient for families with kids

kids didn't get to swim and were very let down

the kitchen was stocked for us to make a meal if we wanted to

wonderful experience, treated me and my kids like family

would love it to have usb s in the room for business. no laundry bag.

your traveling with kids this would be the place

super cozy, breakfast was delicious, pool was perfect for our kids, and the location was so close to everything

wifi could have been a tad faster, but not the end of the world

location, beautiful facilities, bar and starbucks on site

location, restaurant, pool, room we d nice & clean

i wish the indoor pool was heated, but my family and i had a great time.

breakfast was delicious and a wide

enjoyed the breakfast

room was a little small for two adults and three kids but very nice

laundry room could have used some chairs

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

it was a little hard to find. parking lot is confusing. but otherwise great!

quiet location, outstanding breakfast selections, and friendly staff.

we did not eat the breakfast by choice but the options looked plentiful

pool was closed most likely due to covid. breakfast had very few grab an go selections.

the wifi was free, it was very slow and difficult to connect (and stay connected) to

very nice breakfast

the pool was really clean and stocked with towels

whole parking lot was flooded and nowhere to park

pet friendly

kitchen in our room was fully stocked

location, cleanliness. room was modern with a couch and kitchen. bed was very comfortable.

dont get the room next to the laundry room

beds were good, the pool & hot tub clean and refreshing. the food was good

just the pool area

not a lot of parking.

1 and only little thing that was a little bit of an issue was the parking

pool was not available

breakfast selection was great, much to select from

the parking lot is small and the asphalt is very cracked and full of potholes

the tub constantly dropped and there was some damage to the room. the pool was dirty

parking on a hill