not use the pool or the hot tub they did not have breakfast like they advertised or a laundry service like as

pool was water was to cold

the bed and pillows were amazing and the breakfast was amazing

the room was facing the parking area yet could sleep very well without disturbance by any noise

had wanted a ground floor room but was told all rooms were booked yet the parking lot never had many vehicles

asked to change laundry detergent and fabric softener sold at the desk to be charged to the room and they said

the pool was closed due to covid19 and it was on a busy road

amenities except wifi

the room was clean, the pool was relaxing (once all the kids left)

pool was out of service

was happy that the pool was open later so we could enjoy with the kids.

good breakfast and the pool/hot tub were clean

the pool area was perfect.

breakfast was great

spacious and clean room, good breakfast, kitchen staff was hardworking and friendly.

the laundry machines for guests were not working at the time of my stay.

quite, nutritious breakfast, free laundry.

location is perfect for my work needs. nice, neat, new hotel with restaurant and bar in lobby.

if the pet policy is dog only that needs to be posted and explained to the reservation system

hotel, great lobby atmosphere, bar and food

i love this place it's very welcoming & homey...the guest laundry is very affordable....

heat/air wasn't working in room (took them 2 hrs to come fix it) dryer wasn't working in laundry area

sucked for the price of the room something magnificent should be offered for free besides unsafe wifi

pool and very comfortable bed

additionally they charged a $100 pet fee that we were not aware about until check in

front counter clerk didn't even offer a bag for laundry soap souled clothes said thanks for letting me

the staff was very pleasant breakfast was good as well

my room, the tv s& the bar & bartender!!!i liked the pool

celebrating children's birthday at the same time i was which made it kind of crowded in the pool hot tub area

the pool hot tub bar and restaurant and rooms and beds was nice

on the 3rd floor just outside the elevator a laundry cart with dirty laundry sat all night long along with a

lots of noise all throughout day night kids stomping and what not

the pool was clean

basketball court was good for kids

went so kids could play in the pool, which they did when we checked in,

location was good. kids loved the pool. the room was clean.

kids pull out bed was very uncomfortable for them.

things out of order (lamp in my room, fitness center water dispenser, juice at breakfast, etc)

the pool was not super chlorinated and the food was great

the pool was not clean

i saw workers using them to transport sheets to the laundry room

toilets to low for senior comfort laundry machines out of order.

had a laundry room on site for guest

laundry room was a bonus

my cellphone didn't catch the wifi in all parts of the room, but my laptop does.

the laundry machines were broke and

breakfasts were terrific

had difficulty connecting to their wifi. staff had limited knowledge to help.

the jacuzzi was very warm and relaxing, the swimming was a little chili, but they were kids there loving it

add better breakfast options.

the view from the room, pet friendly.

restaurant and bar on site, both also clean and modern

the bar is very nice

the employees in the kitchen and front desk was

complaint was no coffee cups in the room for the coffee that was provided and nothing with the wifi password on

rooms smelled like laundry left in a washing machine

there's no access to the laundry facility

begin across from the laundry room. heard staff talking and music playing.

the laundry wasn't working

clean facility, comfortable bed, modern room, gym on site, free parking

no plastic bag for dirty laundry

the hotel was clean, employees were friendly and the breakfast was awesome!

the room was large and clean access was easy. pool good. all was well

longer breakfast time

there weren't any extra soap or towels for the spa tub

was wondering if their was a laundry room next door to my room 104 or something

clean nice breakfast (lots of variety) clean pool & bigger than other locations comfortable bed big

parking is adequate

not enough handicap parking spaces

electric car parking took up too much of good parking

she sent someone from laundry to bring towels

housekeepers and laundry were gossiping in hallway by exit door numerous times when we were going in/out

staff was amazing and very helpful when we were having issues with other kids in the pool cleaning staff was

the breakfast!

pool closed at 8:00 which was a little early.

no breakfast, no laundry room as advertised.

pool was broken.

we were under the impression their was continental breakfast....... hahaha not a thing!

pet fee $45

pool not close to clean

laundry facility available

parking lot and entrance could be better lighted

excellent location with alot of restaurants nearby, movie theater right next door, free self-parking, and quiet

children unsupervised in pool area.

it was clean and the staff were very friendly and efficient. breakfast was great too.

after getting this corrected at the front desk all was good and the kids were okay but they had a very nice

breakfast was great.

friendly staff kids loved the pool

very comfortable beds; nice pool area; great breakfast!

parking lot was a little small and crowded