every door to every utility room, mechanical room, supply closet and laundry area was open

guest laundry,2nd floor (i was on 1st) , not an issue

laundry room attendants knew there were guests in there and so they put out 1 towel

it was clean, breakfast bar was great (something for everyone), the pool and hot tub was clean and the staff

really good deal for the price. pet friendly which was very helpful.

had a bar and restaurant, so once i arrived, there was no need to go out for dinner - and i could have a

i would recommend expanding the menu, both breakfast and supper

loved having a bar and restaurant on location

kurt at the bar krystal at the front desk and all other staff were very accommodating

a pleasure staying here staff is awesome the pool was nice and warm and the breakfast was even better hot meal

laundry facilities were at neighboring hotel at which one needed yet another key and go upstairs to

there wasn t a laundry room

decent gym and good breakfast

breakfast was better than average

decent gym and good breakfast

the laundry room is on 2nd floor, only accessible by key and guests keys are locked out from 10 pm - 8

laundry was pricey for guest

room was spacious with a full kitchen

i had taken my kids, and that s the main reason i booked

great staff person for checkout (also did double duty making the great breakfast)

the pool and hot tub area was very nice. the afternoon cookies were delicious!

there were 4 restaurants to choose from right in the parking lot and received coupons for discounts

great breakfast selection, great service, very nice facilities and the gym, pool and hot tub is a plus

high price and drive through a rough pot hole filled dirt parking lot to get here

the receptionists were excellent, i enjoyed the spa and gym needs more help when it comes to room services

had a spill on the comforter and noone was able to get into the laundry to get me a clean one

had been on the road for over a week and needed to do laundry

wish it had a pool but not that important

pet fee is high. i m in fayetteville nc tonight and the pet fee is $15.00

smelled musty, wifi did not seem to work much at all

everything in the room was very clean and the laundry & 24 hour convenience store was super helpful

hallway carpet was horrendous. no way to make change for the laundry facilities

location was great. close to montage. laundry facilities. parking was at a garage

it tasted as if it was microwaved multiple times with wet laundry

wonderful pool area with a whirlpool adjacent to a gym.

ample parking great location

room service also never came

breakfast was good and the kids loved all the choices

not having a pool that is open.

the breakfast is very nice

the hotel had a laundry for guests which was very convenient, as well as computer facilities where we could

we liked being able to walk right onto the second floor from the parking lot in the back

very nice indoor pool and

pool very enjoyable, good coffee

out into traffic at entrance is fighting because cars in parking lot block our view of oncoming cars

there was a lot of space. on site laundry.

even had a laundry room on our floor so we could do some washing

on-floor laundry a nice option - though we didn't use ii

they were loud and swearing and dripping water all over the carpet by the laundry room

location, breakfast,friendly staff,pool,laundry.

pool and spa were closed and i referred to this hotel for the pool and spa

spacious room, comfortable beds, good wifi

and aesthetically top notch hotel, but is run down to the point that it needs carpet throughout, spa has been

wifi was really bad, fixtures old, confusing layout

the breakfast bar was a complete joke

laundry is available here , and so is breakfast

were just 4 months into being pet friendly which we appreciated so much

is an italian restaurant across the parking lot that was very convenient, good food, nice people

level due to all of the kids staying there

pet friendly

tub the sink had water damage on it it was difficult to get fresh towels they always had to do laundry

appreciated the breakfast and the use of laundry

the beds were comfortable but the pull out coach was a little springy, but the kids were fine with it

having great breakfast included upon waking up is awesome and definitely a plus for our stay!

very friendly staff lovely room, nice breakfast.

they took over the pool, gym and laundry facilities

rooms, full kitchenette, nice free buffet breakfast with super pleasant hostess, pool, guest laundry, fire pit

breakfast could be at a larger station and a bit more organized

the gym was sufficient (one broken petal on bike made it unusable)

the pool was small but hey, most people don't use it anyway. but it had one.

everything was very clean and wifi was perfect first place my kids could play their games and connect

pool wasn't open

clean plenty of parking and quiet

everything was clean and breakfast was well stocked

no restrictions on pool

size of the room. use of laundry room

3) give the cleaning staff new laundry carriers

my daughter loved the pool

the place was clean and parking was decent.

everything, the firepit, the pool, the room

i visited the hotel with my wife and kids and the stay was extremely comfortable and the breakfast was excellent

clean, remote, elevator worked well and parking lot was great

clean room, hot breakfast and very friendly staff.

t like that the pool was under construction especially that my kids was looking forward to swimming

i appreciated the complimentary breakfast. it was perfect for my 5 kids

it had a laundry room & indoor pool

staff are super nice and accommodating, usually quiet, decently priced, good parking lot, has laundry and vending

alot of stuff was broke hottub, laundry, side doors, vending machines, all broke.

no laundry detergent. paper thin walls. kids in the hot tub.

, room number) should they leave their laundry

i had to say anything it might be that the guest laundry machine could use a freshen up, but given that the

by the exit door and maybe laundry room

good bar and bar food

m not sure if the parking lot is getting re done but the pavement is a mess

the gentlemen that checked us in to the people in the restaurant, to the individuals who provided room service

elevator smelled like dirty laundry

no laundry bag

no laundry

parking was an issue

of a concert - they staff was super friendly and helpful with getting around and suggestions of parking at the

pool. laundry

more laundry machines available

and the took great precautions, when it came t the pool

kids enjoyed themselves

the shower, wifi and tv worked fine

bed spreads did not look fresh from the laundry

the laundry room is at the bottom no heat it s ghetto

laundry closed room clean; 2 thread bare bath towels, 1 hand and 1 face cloth

ice machine, no laundry facilities, no internet , no exhaust fans in bathrooms , no vending machines , if and

reminder this was a nonsmoking room and i was hoping it wouldn t have had as much of a smell to it as it did

they offered a laundry facility but had no change for anyone

only one out of three driers working in laundry rooms

laundry room on premise

homey. laundry convenient.

the laundry room was putting off a very foul odor

love the rooms, pool, breakfast

pet friendly and very clean

breakfast was wonderful, pool was great

the rooms are clean, spacious with great kitchen facilities.

premises was clean and well kept. breakfast was nice as well.

it's too hard to sign into wifi if you're not a hilton honors member.

comfortable very spacious beds were comfy very clean pool and hot tub was very clean and nice staff was very

difficulty with wifi, but the kind person at reception fixed it for us.

and we enjoyed the bar area too

need more staff to open bar and kitchen

location next to daily needs , laundry on complex

very clean. great large parking lot.

for wifi because free option was so poor

at breakfast was missing and it was warm temp in the breakfast area and always

2 miles in any direction and you can be at the mall, casino and various restaurants and shopping

they did allow us to use the laundry room to wash and dry our belongings

we were expected the kids to be able to swim and looking forward to breakfast

room was clean, decor was modern, parking was plentiful and convenient and free

fault advertising . when i spoke with agent he ensure the breakfast and pool closed.

the room and hotel were very clean. the shower was also nice as well as the gym.

very nice n clean and breakfast was great!!

we loved the outdoor pool, the breakfast buffet, and the friendly and accommodating staff.

fitness center was not up to the discription .

accept pets., hotel rooms and hotel clean)

staff was great, room was nice & comfy, didn't know it had fitness room

no laundry bag, room very small, breakfast had no fresh fruit,

my room was near the elevator and across from the guest laundry room

beautiful view, the room smelt like wet/dirty laundry

also because of covid-19 there was no access to on-site gym

there was a strong smell of the pool in the hallway the first day but it dissipated

had laundry on site

nice beds, good breakfast.

food was reasonable. pool was great hot tub felt even better. staff was very friendly.

the pool & hit tub

parking, breakfast, pool, hot tub, fitness room, coffee, tea and hot chocolate, enough said