corridor was cluttered with room service trays and laundry bags that weren t cleared until hours after our

placement of the pool and workout area were in an odd place

breakfast, gym are excellent

wifi would not connect, nuisance

room service was quick

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

i hope you could have a laundry room

reeked of curry, curtains were hanging from broken hooks, and the hallway was full of piles of laundry

carts filled with dirty laundry by elevators remained for several

price and location just a hotel to sleep has no pool or laundry

no laundry service and air conditioning was ineffective

most places like to save on cleaning and laundry as long as possible

spa was only luke warm

entire 2nd floor smelled very strongly of pet urine

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

it has a pool (in doors so loud), laundry, restaurant (kids eat free

laundry service they provide was slow and no one even knew how it worked

wifi is slow and doesn t really extend to laundry room

in-house laundry for guests was useful for our travels

liked that the beds had been washed in low scent laundry soap so did not reek of scented products as many hotels

laundry at hotel or downtown

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

of some basic amenities such as a microwave and a guest laundry

told me to leave my laundry at the front desk by 8:00 am if i wanted the same day service

easy, fairly priced laundry on site

room service was nice and very clean and staff were very nice! laundry service was also good.

very friendly and helpful staff. easy access and very clean with good guest laundry facilities.

there is a superb guest laundry on first floor which was great as we stayed four nights

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

laundry room needs coins to operate the washing machine/ dryer - can definitely update that to 2026

facilities were good - gym, pool and coin-operated laundry

loved the hot tub and self service laundry

laundry facilities, leisure facilities, spacious room with balcony in central

laundry room perfect

didn t receive room service, no laundry service, untidy

no laundry facilities for travellers

friendly staff, room was clean and had a hair dryer, they gave us a very nice pet bed for our dog, i was so

the facility was very clean and staff friendly. my grand kids loved the pool.

food in the casino restaurants, wifi blocks all kind of access (bank, travel agency, ...)

the gym was clean and had quite a few machines to use which was wonderful for us

the room service was quick, staff attentive, and the location was perfect

very expensive room service options

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we

we did like the bar and the it s coxcktails

the kitchen amenities were minimum. laundry detergent is not in the room, not free.

it comes with in suite laundry and full kitchen living room and bedroom

we were there for a week and needed a kitchen and laundry facilities and our room had both

clean,well equipped for self catering and laundry

free laundry was amazing, room was huge,

shuttle bus between hotel and airport saved a lot of time

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

great rooms, good room service

we offer accommodations that include breakfast.

it was easily accessed from the airport by shuttle

helpful guy saved me a lot of money when i needed to get my laundry done

wish the pool opened earlier

pool, unique stylish bedrooms and proximity to sky train

modern decor ud83eudd70 we enjoyed our stay - the bathroom is so nice ud83dudc4dud83cudffc my kids had fun

staffs were very nice and got the room ready by early check in time

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

great location, very friendly staff, guest laundry services

laundry in the basement was cold down there

the complimentary breakfast was very nice

good service.they let us do late check out at no extra cost. very delicious breakfast

since we were still in the tourist mode we were not able to connect with the off site laundry

a laundry would be handy

needed more towels no breakfast bed less than comfortable no laundry facility available in the

no laundry facilities.

ear buds on floor - restaurant dinner was very overpriced with low food quality - no self service laundry

laundry and gym available onsite

on site laundry facility is great, better than expected.

laundry

the hotel has a laundry room so we were happy to be able to do our washing

the hotel has a coin operated laundry, ice machine and a bar/eatery downstairs where you can get breakfast

was a bit patchy - don't restock things like laundry bags and need prompting

we were upgraded and were not charged for laundry

i also didn't like that there were no laundry facilities

remove the charge for me however, for a business traveler it's important you have access to good laundry service

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

high floor - amazing view! friendly staff. laundry room.

the laundry was excellent too

they have an initiative to cut down on laundry

as we are going to traveling to many destinations, this laundry facility was very helpful to keep our limited

excellent location to downtown, spacious rooms, facilities for own laundry

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

no laundry facilities

the staff were friendly, parking was good and they had our room ready ahead of

near the bridgeport station, free breakfast, free shuttle bus to the airport. good.

had a pet with us - a small 7# dog - and after paying for our room, getting the key and taking our

it would have been great to have a laundry room too in the hotel.

small boutique style with great decor, personalised staff. bar attached friendly staff .

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great

how close it was and had a bar near by

the location the room the bathroom, very nice, with a shower like a swimming pool

how much things like laundry cost

i enjoyed having room service and comfortable bar area

free wifi was patchy.

have eaten in the restaurant and shared beverages and appetizers in the bar on many previous occasions over

lived the big room with kitchen and kingsize bed in the 8th floor

staff is incredible - always happy to help, wonderful with kids, patient and kind

big, spacious and comfortable rooms, very comfy beds and kitchen area is so well equipped

there s a kitchen which is great if you want to prepare your meals

the other bed is located in the kitchen/living space

our room was spotlessly clean, beautifully designed, and equipped with high-quality kitchen facilities

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

no laundry

traffic could be heard from the room should have laundry services

a long fligbt there was a sport bar to relax and grab a bite to eat

come every year with one of my kids for a night down town

breakfast room service is normally just fine but not in douglas

excellent room service

room service was excellent

excellent room service breakfast

an important fyi for those who do not know, this hotel is pet friendly, and it is also attached to vancouver

room several days in a row, despite us being out for extended periods of time expensive parking laundry needs

centrally located. shopping malls nearby. laundry room available. grocery shop next door.

laundry facility was useful but a third of the machines were out of order

nothing really, it was a delight staying there. the laundry was slightly expensive though.

laundry facilities

there was no table for dining ( room service breakfast daily ) and closet space for 2 suitcases was limited

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

down side was no room service or breakfast till 7am, being early birds this is quite late for

spacious rooms and excellent in house bar and restaurant facilities

a fee for parking & wifi the water pressure was very low on the taps and shower

huge bath tub in the middle room and room service for breakfast! amazing staff.

staff member was kind and helpful, the room service was spectacular, and i will highly likely be back

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

very small gym. too was too hot and impossible to regulate the heat

from staff, room service, problem solving they are great in all aspects and we really enjoyed staying at

lack of laundry facilities

there were no laundry facilities

employees not only in & out every floor, i had to tolerate their garbage bags, pushing dirty laundry,etc

laundry services and prices are a little expensive but if it's within your budget look no

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

we also used the laundry service which was incredibly efficient and loved that they left it hung up and wrapped

location was great for shopping/food, there was a coin laundry available

laundry available for 2 cad only!

if you d like to use the laundry facilities, make sure you have $2 coins available otherwise you can withdraw

were so helpful and assisted in booking tours laundry room was handy for doing some washing nice shop in hotel

i appreciated the self laundry available at a very reasonable rate

laundry facilities are very useful

having a guest laundry room worked out really well for us

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

guest laundry every 2nd floor is a bonus for travellers staying over

great having a guest laundry facility

love the daily breakfast, the gym and the available laundry machines

modern and clean good parking laundry and gym were good very good breakfast

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

we also used the gym, a nice mix of equipment

will say, as we did stay a bit longer there was no laundry facilities in house

pool and spa were appreciated by the kids

excellent position. great amenities like sauna and pool

shower not working mediocre lunch strange reply after asking for a late check out

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask

the common usage areas like the pool, laundry, gym are very accessible and well maintained

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was

everything and the laundry facilities were a good bonusgreat setup

24 hour business centre, gym and free self serve laundry, and snack machines

room was spacious and the one very convenient facility is the free laundry especially for long

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

they had a great workout room, hot tub, and laundry room

the laundry facilities are an excellent addition too

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

wonderful breakfast loved the free laundry too.

have loved to have a guest coin laundry facility to do some washing

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

linens had that fresh laundry smell

didn't have a laundry to do your own washing, and no chairs on the balcony so you could sit and enjoy the great

could have used a self service laundry.

no laundry facilities

when we checked out the next morning there were bags and bags of beg sheets/laundry from the rooms in the

no laundry on the site

no coin laundry and no kittle for hot water.

no onsite guest laundry, approx.. 10 minute walk.

in snooping around the property we discovered a coin-operated laundry room in the basement that wasn't mentioned

of room, great location with greek restaurant next door, very clean, good laundry, helpful staff, good price

location -least expensive laundry facilities - sauna

laundry onsite

guest laundry in basement

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

location, room size and facilities (kitchen/laundry), service

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially

self laundry facility

laundry was mixed up with another guest when we are calling sometimes none from the reception is

no laundry , but could go to next door hotel. and sauna facilities under repair.

a guest laundry would be nice.

the hotel doesn t have a laundry service (maybe worth updating their description as it says laundry + dry

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be

laundry app not user friendly so had to purchase a $10 card to the put money on

my stay here- clean, modern, spacious, water replenished every day, laundry facilities, great shopping and

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

lots of laundry

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

no guest laundry which is not helpful for overnight guests

good location excellent laundry bottle of water

guest coin laundry

good room service too

some other great amenities included free on-site laundry (this is rare for a hotel

it also has a laundry room for guests which is pretty convenient

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

caught up on washing in hotel s laundry room

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

the room was stylish and understated (not over the top). very attentive staff the gym

views, spa and pool

small pool and jacuzzi

just a personal preference, i found the wellness centre has more of a gym setting than wellness setting

- top level service - room service - amenities

the bed in the room shook all night from the laundry room

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

sounded like laundry was going at night time. we could hear from our room. thin walls.

great sports bar with great staff, front desk staff was amazing (thank you andrew for always being a source of

the pool and gym were a real asset

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

room was spacious for family of four with small kids

staff was very friendly, the room was amazing, and the service at the restaurant and bar was exceptional

laundry service was well priced & efficient

suite was spacious , immaculate and comfortable . friendly staff . brilliant room service.

wifi was a bit on and off on my phone but worked fine on my laptop

pool area could have been more inviting

did not allow late check out as they were super busy ,and i could not completely get how the breakfast was

ginger bar is a great place for drinks and food

gym & pool we re great and size of rooms were terrific

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just

attentive staff. good gym/pool. central location.

mention of the hotel's $100 per stay pet surcharge (not deposit)

i find it a bit expensive for the hotel to do your laundry

bar open but no snacks at all available

wifi was quite weak and made it difficult with no cell phone access with being international guests

enjoyed the big room and the room service was very quick to arrive

the gym is quite small and old.

the bar on ground floor of hotel was also amazing with incredibly lovely staff and amazing drinks

more room service options. small boutique restaurant next to hotel services the guests.

the gym was also great for a quick work out

no pool or spa to speak of

room service

a laundry machine and dryer an atm machine

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

didn't get to try the pool or gym, but definitely recommend this hotel

room service

clean and good amount of parking

no laundry facility

no more laundry services

at all, very much geared towards adults and received complaints from other guests because of my kids, who were

kids running and jumping early in the morning

bed comfortable, room service & food excellent ideal position for discovering vancouver

i wish there were an onsite laundry facility for guests.

no self serve laundry

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

laundry prices could be more affordable

very busy in-house restaurant. bar service ok but bit slow for customers sitting at the bar.

there was no laundry room

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

no coin laundry service on property

it would of been more convenient if they had somewhere to do laundry

worst part was there was staff that was either doing laundry and other things either right beside me or above

was a mix up with my laundry and the staff did all they could to rectify the situation

there was also a very unpleasant moldy / wet dirty laundry smell coming from the rubber anti-slip bathmat in

also the laundry service was very

would appeal more to a family with kids

great fitness and pool facilities, good location close to waterfront, clean room!

nice gym

food choice was good, restaurant staff very thorough, but bar staff sometimes slow when lots of people

location, pool and gym were good. luke staff member was good. parking

cups in the room for tea and coffee were disposable and the room service meal was in a disposable box with

our son had a blast in the hot tub and swimming pool

pool/gym and delicious breakfast buffet

the special entertainments for kids on canada day were amazing- my daughter loved the airbrush tattoos, photo

amazing pool and hot tub in the cold months - peloton gym! and free bikes ! great location

great breakfast

there was a lot of noise outside room around 3am/4am with the room service picking up stuff i'm

the bar area was also first class - decor, food, drink and especially the waitress

no breakfast included

stuffs and service are wonderful, room service is good too

booking lists among the facilities/amenities pool, gym, rooftop patio

modern rooms, the gym is around the corner but then you get a real gym

location great, clean floor in room, laundry facilities available, simple but good breakfast

good location, comfortable bed, laundry facilities

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

good location. coin op self service laundry. adequate breakfast. knowledgeable, friendly staff.

on premises laundry, close by restaurants and a few blocks from the skyway or cruise terminal

have live a self service laundry room

laundry expensive.

laundry services - self serve would be great. laundry service provided was extremely expensive.

very friendly staff! laundry service 7 days a week.

that there is no guest laundry

could have done with self service laundry facilities.

the laundry service was not available

a pity that the hotel did not have laundry facilities

no laundry only dry cleaning

laundry and dry cleaning service requires donating your organs as its so expensive

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

no spa or pool.

bar area could be more cosy better

comfy beds, early check in

when trying to minimize light in the early hours of the morning so as to not wake up kids it’s annoying to

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

superb laundry service

kitchenette had no utensils or serving ware, no laundry facilities

/ bar was not really attached

the onsite gym with 25m swimming pool was exceptionally nice

and restaurant was super and staff were amazing ud83dudc4dud83dudc4f highly recommend the spa great

i enjoyed the views from room love the vibe at the lobby bar area

my favourite part was the pool and the spa

also loved the pool as well as the huge gym

very accommodating at restaurant for kids requests, also breakfast had a special kids rate.

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

great wifi connectivity

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the

accommodated my requests, had early check in

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the

staff were so helpful we were even able to use the pool for a shower before we flew out in the evening we were

they have a clothes line in the bathroom so it helps with drying laundry

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

breakfast was $40pp including kids! we didn’t go

breakfast choices on the buffet were a little limited, but overall ok.

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

everything specially the pool my kids love them.

love staying here because of the pool, our kids love the slide

i liked that the chop was available for dine in or room service

room service practice

lot of nearby asian restaurants efficient staff coin laundry available, but only one one small indoor hot tub

laundry room available for $1

facilities- laundry, spa & pool, fitness centre

facilities with a pool and hot tub, nice gym, laundry, and vending machines

swimming pool , free parking , location, self laundry convenient,

it ws the most expensive hotel we have ever stayed with no room service

noisy partying in the pool that went on until the early hours of the morning

gym and shuttle bus

gym and shuttle bus

booked it specifically because it had a pool

it would have been nice to have laundry supplies available

in vancouver with a washer and dryer as my washer broke down just as i started to doing big laundry day before

i have little kids so having to go back and forth to a communal laundry room multiple times would have been a

the laundry will need to improved

free shuttle service and parking close to shoping and airport modern appliances in suite ensuite laundry clean

good size rooms. did the job. good night rest. had pool for kids.

shuttle service and friendly staff

swimming pool is not heated as website said

enjoyed an excellent burger at the bar and chatted with the friendly barman resulting in a pleasant couple of

good size rooms. did the job. good night rest. had pool for kids.

cleaned the room while we were out, and even folded our laundry

very poor, the information on the website was insufficient, our room was located near the hotel laundry, of

location close to airport. late check out time was wonderful!

we needed to check out early and the staff even packed the breakfast for us

good hot breakfast. close to everything. underground parking.

there was no laundry facility on sites which would have been very helpfull

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

chose this property because it advertised a laundry

no slippers provided in the room no laundry

was tiny and old , very noisy , back to back with laundry room , near front desk

i didn't like the fact that i couldn't visit the pool area and gym. ud83eudd23

the light from the swimming pool next to my window, affecting my sleeping in the dark

loved the gym, pool and buffet breakfast

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided

location i have stayed here before not having shuttle service added $60

no information in room describing motel features such as hot tub, laundry, tv channels and available vicinity

laundry facilities, ice machine and microwave available

there was even laundry available (wish i'd known when a pen leaked in my pocket

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

laundry facilities very useful when travelling

laundry was very helpful

loved the restaurant and laundry facilities and the ease of check in and out

the rooms aren't sound proof. the laundry detergent smells too strong

the parking situation was a bit crowded but free, so that's a +

the hotel and parking were slightly problematic

neighbourhood comfortable beds clean bathroom easy parking the breakfast selection was adequate

the parking is on the street, but the neighborhood appears safe and not busy