finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

the pool was a bit cold.

it was clean, 2 queen suites are great for families, staff was helpful, and breakfast was wonderful

limited parking

$150 deposit per room. laundry facility used a mobile spp

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

guest laundry washer and dryer were awesome

even though the parking lot was full i was able to find a great spot up close

there were laundry facilities on site which was very handy for us

finally had to go find someone in the laundry

very poor tv channels and no laundry

from the two front desk lady's to both of the laundry lady's

they offered breakfast and laundry on site

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

breakfast was great

no indoor pool. like other quality inn. no bacon or potatoes.

pool is outside and it wasn t mentioned on the booking

tub water drainage stopper i did not like customers or maybe staff (on break) smoking weed in the parking lot

were in a room right next to the laundry service

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

save some laundry cost

there was also a live bird in the laundry room

laundry facilities

a lot of storage, kitchen was well equipped, comfortable bed, amazing shower pressure, free laundry, free

free laundry room--major item for longer stays or long vacations

laundry was free

the free laundry on first floor was a plus for the family

free laundry

the swimming pool was nice - warmer than most we've had at other hotels. convenient parking.

ray and casino shuttle drivers were delightful to work with

room service did not vacuum the carpet.

tub was stopped up after taking a shower water wouldn t drain also kids ran up and down hallway at 4 in morning

pool was clean and the water was at a warm temperature, it was not unpleasant

laundry available

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

no bag for dirty laundry.

could have done a better job salting the icy parking lot.

love the laundry facility

parking was too small of lot.

location, easy parking, very clean, everyone was happy and friendly, the food was delicious

couldn’t hear kids in the hall running around or highway noise

breakfast was most outstanding.

laundry was next to my room and seemed to be running all night

breakfast was amazing

almost every single room housed multiple kids

being close to airport, would have been nice to have breakfast earlier

staff-;particularly anton (no w) was the best part of our experience ud83dude00 ud83eudd29 hot breakfast, very

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

the parking situation was a little confusing with it being attached to the convention center.

i would have loved a breakfast room service option. other than that, everything was great!

had to wait over 1 hr for the kids to shower until we got some delivered

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

kids running through the hallway

the swimming pool was not opened, but very understandable that it was not under the hotel s control

pool is small

free wifi and breakfast

wifi room service

sometimes it's inconvenient to allow housekeeping in the room due to the pet

pool closes.

the pool and hot tub were nice extras, and

gym had only two treadmills and were being used each morning of our stay.

hotel was noisy from the lobby at night.. tv's seemed to be playing in the bar area

my room service

the free buffet breakfast with cooked to order eggs and the evening reception hour.

the shuttle to the airport was 10 minutes late and overbooked so we had to wait for a second one which

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

breakfast was disappointing,don t have turkey or chicken products only pork, and alot of people

room was nice and the kitchen was a plus

it was decent due to full kitchen in room and good for space.

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

for room service, they just removed trash and replaced towels

on the wrong weekend, hockey league was there and the kids ran up and down the hallway very

breakfast was really good, you had to call the order in and it was served in a tray to help with

location. easy free shuttle from airport to hotel.

and every door had piles of dirty laundry outside of it for the entire day

the wifi charges.

were kids by the pool doing whatever they wanted without supervision

to enter the gym you have to walk through the pool

the room was great with a view of the pool

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

it could have been a reaction to the laundry detergent they use; i don't know

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

close to the airport, free 24 hour shuttle, and continental breakfast was out at 3 am for our early travelers

was not able to use hot tub 10 kids in it from age 15 to

no laundry facilities

they don't have a laundry room to do laundry

location to the airport and 24 hour shuttle service. very nice room!!

the swining pool needed cleaning there was food floating in water

bar area was pretty busy until very late

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

the clothes that were sent for laundry were not cleaned and we were charged

hot tea all day and the laundry center was awesome cheap and convenient

laundry machines didn t work

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

room was directly next to the laundry facility

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

to my room had a strong mildew odor and my room was next to laundry room

clean, comfortable bed, breakfast was more than adequate and staff friendly.

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

shuttle should of been included in price of room.

parking garage was a benefit since it was pouring down rain when we arrived

hotel was very nice and the suite was extremely spacious

wasnt as good as i was expecting i feel like i could of got the same food at a bar and the coffee in the room

laundry took all day for one load and still wet

there were vagrants making noise in the parking lot all night long, and around midnight i heard a deafening

the trash all over the parking lot

was no wifi like specified in online

lighting not good at the parking spot in front of the room (127)

we didn t realize the pool was getting worked on until after we arrived!

the on site bar and grill was amazing

i loved how modern the room was and the underground burger bar was amazing!!

close to the airport, nice outdoor pool.

wifi is not working and when i asked them to fix it they told me that they can't fix it and there

gym was very poor

breakfast food was cold.

daughter had a connecting flight to stl and due to late takeoff, she informed me while on the plane they were

ice in the parking lot wife slip and fell getting out of the car

only two suggestions would be better smelling soap and the breakfast buffet food was only so -so

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

there was also easy access to vending, ice, laundry and exercise

we had to use one of two tiny microwaves in the laundry room

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

pool was way too cold, the one reason we stayed was to swim a d relax.

was listed that the hotel had a bar and a restaurant

pool was welcoming with towels on chairs and jay at welcome desk was just an angel

the pool was too small

was as listed 2 small bottles of shampoo, conditioner, 1small hotel 3inch by 3inch soap bar and 1/2 roll yes

love the bar and breakfast

wish the pool was larger. issues with wifi

the pool could've been open.

even though i had my own transportation, i saw where the hotel did have an airport shuttle

accommodating-called taxi to go to airport when shuttle driver didn t show up at 4am

the 6th floor hallway near the laundry was dirty as well as the elevator

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

great location. easy to get to. clean rooms nice pool area. and the staff were all amazing.

great handicap parking

amazingly friendly staff, very clean, and the dinner and snacks and breakfast were amazing!

laundry room wasn't good at all

no indoor pool or bath tub

the room, there was a note on the door stating that we had to move our car by midnight into a parking lot of a

when booking it stated they had a pool, but when i got there it was closed

warm cookies and coffee at arrival very good hot breakfast

free laundry

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

room was next to bar and music shook the windows till 1:30 am

the washer in the laundry room wasn't working

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

cleanliness; safe location and parking

the lvt flooring is perfect when traveling with a pet

cleanliness laundry early check in

breakfast was great!

they had a nice breakfast area, however the food prices were on the high side

breakfast bar and how it's set up.

the kids wished it had a swimming pool.

needed to do laundry and didn t have cash

also a above par gym by comparison

last but not least, the breakfast and the timeliness of the cook

it had a great breakfast

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

whoever is doing the laundry needs to wear a hairnet or something

i like the pool area for the kids , and the morning breakfast

one of the best rooms i've stayed in wish all rooms had a kitchen

the pool with the exception of it not being heated and the kitchen

location and free wifi

loud, too many kids. snell of marijuana outside the hotel.

parking on the weekend was frustrating due to having so many events (prom and a pageant).

it was clean and comfortable. free parking and internet.

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving

was a family feud thing happening so the parking was terrible and too many people

good location, free garage parking. very nice!

concierge lounge for appetizers and breakfast was a nice perk

right next to a bar that played live music til late at night

we had to call the front desk from outside the doors by the parking garage

other than shuttle driver not showing up they sent another who was great

laundry facility

was a little disappointed they didn't have a laundry room

kids in the pool both nights were screaming, loud voices which echoed in the pool/spa area

nice touch with giving the kids cookies and having water in the room!

bad except there should be a time like 8:30-10:00 that is just adults in the hot tub because the kids were

no laundry

pool was closed,the laundry machines were inoperable

laundry facility out of order

restaurant and bar hdad been closed for 11 months

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

plastic laundry bag usually in most hotel rooms was missing

has a gym, indoor pool, and indoor on-site laundry

able to do laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

there were real fried eggs for breakfast everything was hot. my grandkids loved the pool.

while we did not eat at the hotel, we did get drinks in the bar which were very good

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

great room service

room service and they sent a coffee mug that was dirty

loved the restaurant and bar attached

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

parking is convenient and right across the street, though i don't know how it might be while school

gym space is only okay, actually a bit subpar if you ask me

the parking was free for the weekend in a secure parking garage

live music in the lobby bar area; room service quality; massage therspy

room service was a little expensive

super comfy bed, great room service, very helpful and friendly staff

live music in the lobby bar area; room service quality; massage therspy

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

they had entertainment at the bar in the evening

comfortable room, good selection of restaurants in hotel, excellent gym, nearby restaurants,

for the price, i expected daily room service.

valet service, clean room, plenty of space, room service

also the food was not ideal for kids

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

the location and the gym is nice

liked everything except the fact the lobby bar didn t open until 5pm

how far the gym was to the hotel building.

it woke up my family on the other side of the hall, and even woke my kids up several times

great workout room and laundry on site

they didn't always have change for laundry machines

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

no laundry here even..dry clean