this is so great. laundry room is on the property, which is good

was only one washer/dryer so it was difficult to get laundry done

hour monday -thursday free has a fitness area, heated pool and laundry facilities on site

no laundry powder..

not even a laundry bag in the room, i have to bring my own

room service, but not true

tucked away in diamond bar - great price and wonderful room

great locstion easy to get into and out good breakfast

great staff, location and breakfast. the hotel met my expectations.

i like to give praise to the 2 gentlemen that works the breakfast in the morning

no laundry service.

only had one elevator and i had my room all the way in the other side with my kids

on site restaurant and bar with a nice vibe and beautiful outdoor balcony seating

the pool could be bigger

room service forgot things and had to back to get.

like the fact that i had to leave my trash outside the door, you could put trash can near the laundry area where

if you truly want to save water on laundry, give us a place to hang up a towel

the guest laundry room.

is no coin exchange machine in the laundry room

laundry rooms on every floor were not available

it had a nice gym, pool, and hot tub

didn't like restaurants close too early and bar ,,,when you check in i got king bed on booking com when in hotel

atmosphere from the parking lot to the greeting at the the front desk

hotel has a nice pool, bar area, workout room

clean, comfy beds, bar with outside seating was nice.

i liked the shower and also that they have a workout area and laundry

get there i told her that i wanted to take a shower now which it was late so she went into the laundry room and

laundry

24 hour laundry, nice polite staff, clean large rooms. great parking

very nice staff, however, wifi was unsecured, which probably wasn't the best thing.

they have a guest laundry and business center

lobby, rooms, laundry facility, outside

very friendly and helpful staff. good breakfast. small pool but no one else was there.

had i had more time, i would have loved to take a dip in the very clean pool

were not made aware of the $75 pet fee

parking availability

really enjoyed the friendly service, size, comfort and cleanliness of the room; even the breakfast modified for

wifi not stable

also, since the pool supposed to be closed, i really didn't understand why there were still people, maybe a

fairly clean, pool with jacuzzi and decent breakffast.

laundry room, too small. didn't get a chance of washing over the stay of 6 nights

cost of doing laundry was too high

breakfast is great

i called the night before to get an early check in

if i was to say anything it would be that there was a light in the parking lot that was was flashing

page didn't say but the room was equiped with microwave and refrigerator, also the hotel has a laundry room you

was a shooting in the parking lot, and our vehicle was or had the police tape around it

very clean, complimentary water when we came in. breakfast was awesome!

night i arrived there was decaf tea in the tea area and when asked at breakfast if they had decaf tea, i was

the pool area is a little small and not that inviting. just the basic.

that being said staff was great room was clean and laundry is definitely a great amenity, but because i wasn

good healthy breakfast. very comfortable bed.

nice pool and fitness room

was not completely satisfied as my room was located next to a guest who had a pet who barked throughout the

parking

the towels and sheets were washed in strongly fragranced laundry detergent

breakfast was amazing. staff were so friendly to our pet.

staff @ the grill and bar were less than desirable

the pool and hot tub were great, as well as the

the kitchenette exactly what you needed

and there was a laundry bag in our bedroom, but when i called the desk needing a clothes dryer i couldn't be

no guest laundry

no laundry service on site

no laundry room :( and needs better breakfast but other than that i have no complaints .

property is under renovation pool and spa closed room was clean and comfortable

pool area. needs new look.

the walls have chunks missing from them, the grounds are dirty, walls covered with dirt, parking lot filled

extremely helpful staff. excellent swimming pool.

not enough parking

hot breakfast selection was great

appreciate customer laundry room on site at reasonable rates

a coin laundry had nice pool had complimentary warm breakfast had a happy hour with free beer or

the washing machines would not work so i had to find a coin laundry to do my clothes

relaxing environment pool in the center trees, roses

the parking was perfect and check in and check out was so easy

it had 2 pools and a golf course

i did take time to adventure around and noticed some elevators down for maintenance, dined in the bar area and

wifi is unstable room is not clean someone knock door at midnight

i was impressed by the amount of equipment the gym had

property; didn t have snacks or room service available for the kiddos but overall a good

and parking perfect, very quiet, staff very professional and kind, breakfast perfect variety ( not too much and

appreciated that they have complimentary breakfast, the location was in a great place near other restaurants,

breakfast included

fitness room was larger than expected and had all we needed

wish there was more room for the breakfast room.

no laundry, pool is closed and staff are unwilling to assist you after

late check out

the ladies that worked in the kitchen had everything clean, organized, and well stocked

their breakfast was great. lots of choices and staff very friendly and helpful.

breakfast was amazing with freshly made omlette

a bit more shade/umbrellas in outdoor patio area and a garbage can in pool area.

also the breakfast, pool and workout center is closed due to the pandemic

pool was closed

told when checking in no coffee in the rooms so i had to order and was charged for it and no free wifi this was

due to covid-19 everything was closed, pool, dining and gym, but hotel charges complete night stay excluding

location, laundry accommodation, local shopping and restaurants

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

exchanged bills for laundry but they gave less coins than i gave

every thing was great i thought having the laundry there for customers was a good idea

location and parking.

laundry kept under the stairs

dirty laundry is kept under the staircase. it s smells like pee.

there is a laundry area for guests to use

the pool area was so beautiful and relaxing

excellent staff service. big rooms and bathroom. cute patio. clean and huge private pool.

the sofa wires sink all the body the laundry room was closed at 9 pm it opens at 10 am

apartment, well equipped kitchen, comfy bed, laundry facilities on property, swimming pool and hot tub where

hygiene, although regularly cleaned, the inner walls were slimy throughout our 15 day stay, the laundry machines

also the pool was clean and a bonus for us, then having laundry, a big equipped kitchen, high water pressure

laundry room looked decent to launder clothes

my son was happy with the gym and i am glad that laundry facilities are available

gym, swimming pool

enjoyed coffee and an orange, but the breakfast selection looked good

great breakfast. marla is wonderful.

the breakfast was convenient and had enough variety for kids to have something they would enjoy

pool area was dirty the laundry room was dirty and in the morning where you grab ice the spot was filled with

not enough laundry machines

the pictures posted in their advertisement are false - no pool, no gym, bad wi-fi and no laundry facilities

gym not accessible, being used as storage

the spa was not working

the parking fee, housekeeping was not daily and laundry machine app would no work

laundry is available inside the hotel good breakfast

breakfast was excellent and the happy hour in the evening was a nice perk

loved the location and the breakfast was delicious!

pool towels were not out

there was only one person in the kitchen when two would have been useful.

maybe more fresh fruit for breakfast.

the kids fought all night

great kitchen and desk area

we didn t use the pool, but it looks cleans and well maintained

they did send a house keeper to change and she says the laundry machines caused the stains

, that then meant the housekeeping were leaving their trolleys and equipment in the laundry and we couldn't use

ud83dude05the wifi didnt work i tried logging in and it wouldn t but it s okay i wasn t on my phone too

they also have free breakfast and free parking

woman in charge of morning breakfast was splendid and helpful

wifi didn t work, shower cold, walls thinner than paper

parking is limited

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it

the fact that the property does not have homeless people or hotel guests lurking in the parking lot, that is

parking was decent...

it said there was a desk/work table in the room as well as on-are guest laundry facilities, neither of which

website says they have laundry facilities

friendly, processed my chekc-in with efficiency, and accommodated my request for an additional parking space

spa tub worked fabulously

liked the free wifi and tv

they don't have laundry machines for self-service wash/dry

laundry and housekeeping only comes every 2 days

pool was fantastic

i really liked the family friendly pool, had good areas in it for the kids to play.

it has a relaxed setting. beautiful. very spa like resort.

but there are no laundry facilities

slowest wifi ever

parking was somewhat limited but i always had a spot

no pool

hotel was in a great location, close to the freeway and coyote hills golf course

$164 and i had to put myself to do extra work, extra loads of laundry and extra utility costs

location, free soap for laundry

only didn't like that their starbucks, pool and whirlpool, as well as their in house restaurant was closed

room was small n i felt like i kept bumping into my kids everytime i walked by to go to restroom its really snug

i found it hilarious but at the same time, people need to watch their kids

i wish the pool stayed open 24 hrs.

problem for us (a family with young kids) is that they don t have locks in bathrooms rather they just have

gym would have been nice, good equipment

cleanliness. pet friendly.

the staff were amazing , the location is convenient, the pool and the spa are the best.

there is elevator signage that is the most visible in the laundry facilities

staff was helpful! nice pool!

were trying to have a romantic rendezvous but there was no room service so we had to leave the room

also the door to get inside the hotel from parking structure was not accepting my key i had to go to the front

just the second floor parking doesn't have an elevator

laundry available which we needed

comfortable and clean. close to rnpl and shopping for road trippers. good breakfast.

the breakfast was great the pool was open the employees didn't wear masks which i loved!!

there is no bar or restaurant on property, but some fast food close by

the pool, the view and the free breakfast is delicious

we couldn't do laundry on our floor

they were also helpful in assisting me with various needs, such as using the washer and dryer for laundry and

coin operated laundry facility was an added advantage

desk crew can be a little more helpful when asked about certain services such as laundry facilities

didn t like the $100 pet fee, it could be half the price.

could be better, ev charging station could be more and in a better location rather than the disabled parking

3) insulation between rooms is not adequate, you hear kids crying next door or nervous guests pacing the room

breakfast was great. room and all common areas were well kept and very clean.

won't listen to fix room or lobby, gym&restroom things (like loose chairs, toilet seat cracks, , bathroom

breakfast was good and love making my owe waffles