their laundry

we were in a non smoking room

good for travelers with pets: only $10/night, has direct access from room to outside area

everything else. big beautiful room. nice pool facility.

from the check to the sparkling clean pool

very good, clean, new, good laundry, good staffs, friendly.

no detergent machine in laundry area ahhaha

limited handicapped parking ice machine and elevator not centrally located in building

pool was closed

room was dirty, kids played score in the hallway until 2am there was no food at 8:45 am for breakfast and a sign

the pool was kept clean the whole entire stay

the pool

disappointed in size of swimming pool!

internet wifi sucked

friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village, adjacent convenience

cleanliness and the breakfast

parking

the pool was so nice and warm

pool green and closed

hotel management didn't inform earlier that the indoor swimming pool is under construction, so my son little

she offered to clean the room but she was doing everything else like the laundry, checking people in, cleaning

clean rooms comfortable beds laundry

wifi should be secure with unique passwords for each guest.

people were sitting around the pool smoking and drinking and we couldn't enjoy the pool.

breakfast was delightful always hot and full

guest laundry did not work at all

sometimes very noisy and laundry was always busy.

no gym or indoor pool

and they were out of the original waffle mix which that s the only thing i would eat same as my kids

the pool was closed which really disappointed my kids.

we had to ask for a room card, so we wouldnt get lock outside and we were able to go into the laundry room

location. accessibility. parking.

kids were also very disappointed with the pool

can only make a right hand turn out of parking lot

was a breakfast bar the attendant putting some things in a bag to go which was ok

was disappointed that the pool was not available

can late so didnt make it to the pool

i went while it was cold so no pool.. over all nothing bad to say about it.

parking was limited on saturday when full. had to use adjacent lot

breakfast was amazing

room was clean, guest laundry unfortunately not

also, laundry facilities at hotel made it nice to not have to bring home dirty laundry

pool was closed, completely drained, with no mention on any of the websites, or from any of the

was not sure of how room service was provided

i drive an electric car, and he stopped me in the parking lot to let me know that the hotel had free chargers

cereal selection for breakfast could have been better

at least the tv worked and we had free wifi

also, a non smoking room shouldn

price. smoking rooms available

we were not a fan of the bagged breakfast option, seems like they didn't have enough supplies.

fitness center

very clean, quiet and location and breakfast was fantastic!

the morning breakfast was delicious, and the hotel in located in an area with eateries, a movie theater, a mall

everything was great. the breakfast was the best!

room was clean the beds were very comfortable i got the amenities requested the wifi was easy to access and the

a more varied breakfast selection

clean hotel, good parking for a car with a small trailer

breakfast was great, staff was excellent

the pool was very nice and the hot breakfast buffet was wonderful!

nice breakfast and friendly staff

staff was beyond outstanding from the kind and always friendly checkin staff to the bar staff and restaurant

had to pay for parking n breakfast

we also enjoyed the valet parking option

the gym exceeded expectations; very spacious with numerous spin bikes, free weights, treadmills, etc

wifi