the laundry lady is the sweetest person ever

the laundry lady was nice

you have a laundry room but the sheets are not clean

i got a non smoking room and when i got in there it smelt like complete smoke

the kids called for towels for their room, no one showed up

have had more washers and dryers in laundry area, as there were multiple guests trying to do clothes with access

they had laundry facilities and a business room and the hotel was located just perfectly down the street

love that they have a small laundry room

a wonderful hotel. appreciated the laundry room. staff was very helpful

we used the laundry facility and it was clean and wonderful

arrival, we did not have any towels in our room due laundry was being done late

no laundry bag for dirty clothes

we used the pool and the grill so our large group could be together

was upset that the pool facilities were outside and that the gym was closed due to renovations

pool not available

friendly staff, 24/7 coffee, laundry area. very clean.

i asked for clean towels and it was several hours before i was able to catch someone with a laundry cart who

the laundry room was clean as well

there is laundry available

thought pool would be open before may 1

our stay was wonderful. the staff was awesome!! love the kitchen & large rooms.

wasn t breakfast and they need to give more maintenance because is smell like smoking in the hall way and also

kitchen

with extremely strong overpowering smell of cigarette smoke and $50 cost if u want a setup for ur kitchen

saw too, was not up to standards really there was mold smell of mold bathrooms not fairly cleaned kitchen cabinets

guest and front desk personnel smoking at the entrance door

this room was next to the laundry, tv was glitching, room was stuffy

the pool and laundry facilities were out of order

i would enjoy an outdoor pool rather than the enclosed pool. i enjoyed my stay

breakfast was good and housekeeping staff was great if you needed something they brought it right

bed was very comfortable, breakfast was good a lot of lot of varieties to choose from good coffee great waffles

pool hours,no laundry facilities .

i didn't like how people were walking around outside of the rooms smoking marijuana

to take advantage of the breakfast, as far as the hotel there were folks selling drugs in the parking lot so

pool area was older and showed signs of wear

breakfast was great and i loved the location

i was attending, and the restaurant had great variety of food to choose from and it was good, the bar was nice

room service after 9pm

one of the reasons i chose this property was for an airport shuttle and transportation was the hotels luxury

the bar and the location of the hotel

pool was inside for 4 season use wish parking lot was more secure; no incident, but we were a bit

the pool, ice machine, laundry room, and breakfast were all out of service

no advertised breakfast, guest laundry, or ice machines (all as a result of

laundry was out of order for the

my location of room behind laundry room and bed cover was not clean

also the laundry facilities are non existent why you may ask well they only have two washers and two dryers

was no info in the rooms about breakfast times, where it was, what kind they provided, where the laundry facilities

pool for the kids outdoor area very well maintained. clean hotel great location for my needs.

and the pool area and gym needed looked after

nice bar nice pool area. plenty of parking easy access and close to 185

no real shade in the parking lot. so the cars were so hot.

hear in everyone room going past doors, laundry room small run down

washing machines were tore up so i couldn't do laundry and the tv went out on saturday and stayed out all day

there was alot of activity in the parking lot that made me very uncomfortable

customer service, unclean parking lot, loitering, inside/hotel reek of cigarette smoking, filthy clean towels

i didn't get up in time for breakfast. the bed was so comfortable.

the have a gym and a little restaurant near the reception area that has a bar

location parking gym bar music

mike at the bar was amazing!

ten dollars for a candy bar is extreme

location parking gym bar music

until i picked them up and placed them in the dirty laundry bin

everything especially the rooftop bar and fast access to downtown

pet friendly

no hot tub in the pool. furniture near the river window of the room was a little cramped.

the modern yet warm and welcoming decor, the sense of space, great facilities (incl gym, pool, stylish rooftop

we traveled with a small pet

breakfast was awesome

we loved the pool and pool deck

didn t show the whole parking and freaking roaches that i have not received compensation for

parking is a bit crunched

everything was great including customer service breakfast and the cleanliness

parking was not the best

also the lock on the downstairs door to the parking lot was not always secure

the pool was nice , bit cold, but fun for the kids ..staff was very nice !!

parking was full at the time of my arrival.

you should add an additional grab bar in the walk in shower.

were some wild kids from the neighborhood down the street that came to the pool that were being very wild and

ev charger on property was broken

food ordered at the bar was delicious and staff was super friendly

gym the equipment needs to be fixed they need mats stretching bands and some balls

enjoyed the breakfast, my favorite part was the waterfront view, and the short scenic walk from downtown

breakfast was excellent loved loved loved the espresso/coffee machine available all day

wish the restaurant and bar had been open a little later

maybe bagels and peanut butter at the breakfast buffet would have been perfect.

decent breakfast

washer was also out of order so unable to do personal laundry

there was no breakfast

the wifi

parking

bed was comfortable, the breakfast was good and the staff was very friendly, the pool was refreshing

plenty of parking

didn't get a chance to eat breakfast when i woke up it was always finished

asked for a a smoking room or at least thought i did

not eat the light breakfast

specify no smoking rooms or dont take deposit

there was a coin operated laundry room that we utilized on the second floor

pool disgusting and laundry room out of order

great location, clean, friendly staff and wonderful breakfast

the environment was very clean the breakfast was good

the wifi was hard to log into

air conditioning in the hallways and laundry

we had a wonderful night at the houlihan's bar downstairs too

need to have room service

staff, delicious cookies, yummy room service, comfy beds, great shower, great channel selection on tv as well

the room service is on point and it has a bar and restaurant

laundry service for guest was dirty

then he went to get some laundry for the guest that also was waiting with me for over 30 mins

wifi was horrible and the pillows on bed were not good

just having wifi, and the pricing is okay for what it has.

i liked the room. the staff was great. the pool is awesome.

i did also utulize the laundry facilities and the dryer doesn't dry your close all the way for the 30 minute

complementary breakfast was very good and with enough selection to satisfy that moment of the day

i liked everything and my kids loved it too

gym wasn t clean or stocked with towels or wipes.

the breakfast pastries and sandwiches are prepackaged but still very tasty

although we did find a place to park, it could use to have a few more parking spaces.

the breakfast was the best i've had at anywhere we have stayed

the location and pool area was nice.

hand soap bathroom & kitchen, no soap to hand wash dishes, curtains too shear can t close for privacy

i loved how big the rooms were and that there was a full kitchen.

a warm breakfast every morning

were surprisingly a large amount of kids with no adult supervision

we didn't eat breakfast, so i can't rate that

room had an amazing full kitchen

the pool was closed

breakfast and convienent laundry room at end of our hall

there was no update to guest of what happen, but as we walked to the stairs we passed the laundry room where

free breakfast was really good too

property needs to look at the small details such as the electronics in the room and the gym and washing area

pet friendly

laundry was nice

hotel employee even arranged to store my nephews laundry for him the day we left, so he could pick it up after

clean and coffee in lobby with laundry on site.

was not told at checkin that there would be a pet fee

pet friendly. huge congrats plus.

i love the free laundry room, the 24 hour fitness, and the 24 hour hot coffee

was comfy and the hotel was great value for money with all the facilities provided - breakfast, laundry, pool,

was comfortable; but hallway had a funky smell ( staff blamed on laundry room)

big rooms with all you need for long stay at work-kitchen, big bed, laundry room, gym etc.

favorite was that it has free laundry room for guests

clean rooms, super soft beds, free laundry machines usage, pool is nice, free admission to maxfitness with room

pool isn’t open and the website did not say this my kids was disappointed!

the room had a sink on one side and a wet bar sink on the other side

location and breakfast

is not responsible for damage to your car my car was broken into in there parking lot an all they said was we

entertaining i really enjoy the bar the breakfast was good

did not have functioning pool

the pool wasn't open

room service left off all the condiments for my meal :((

00 pet fee, way high

the fee you have to pay for self laundry and the verity of the food during breakfast

looked like a nice outdoor pool

breakfast was a bonus

was amazing, place was really clean, easy parking, always had something good on the tv in the break room, good

fast wifi

room dingy and old with a foul plumbing odor coming from the laundry room, across from our room.

to much noise kids nockin on door at 3 in morning

parking was scarce.

the parking lot is a little bit small but this no bother my.

it needs more parking area

whole experience was awful staff are so rude and the rooms are nasty the pool was brown so the kids could not

they charge for kids staying in the room

comfy beds. great breakfast, staff was nice, room big enough. cool key

room was next to the lobby so when it got noisy such as breakfast hours, we could hear it

loud music outside at 2am in parking lot