were given a room right next to the housekeeping storage room, so our room smelled like dirty laundry all the

pool was heated a little too hot the first day making it more like a hot tub than a refreshing pool

the weights in the gym, need some cleaning

it had a gym

s not that i didn t like it but it would be great if they have the self service bar for

laundry facility - convenient and clean

i asked for change for the laundry and said thank you and she just turned and walked awat

had to rewash clothes which took longer to do laundry but staff did reimburse

next to the elevator and laundry room

i did notice upon using their laundry facilities on the 3rd floor , there was new updated rooms

bed was a bit lumpy and didnt have a laundry

pool was lovely and i was able to get my laundry done, too

breakfast needs some variety and hotel needs laundry service

issue with laundry machines.

i loved everything, everything was perfect. this location has a guest laundry so it was a plus

staff did not know if and where laundry was

pet friendly. good restaurants.

was not comfortable the room was very clean the staff was very friendly very helpful the room service i order

pools are not fun for kids, just one slide and there are not enough chairs so you have to walk a lot to get a

to call twice, wasn't even offered a late check out so that i could order room service before i left

the pool close too early

golf cart shuttle to parking. it is a bit far from the front desk.

golf cart shuttle to parking. it is a bit far from the front desk.

and the casino has a non-smoking room for the non-smokers

so when we arrived we were out of a room and stranded me and 2 kids

traveled with a soccer team and needed laundry facilities after games

decent laundry room/clean furnished bed rooms/clean elevators/i got a room next to my vehicle all the time

microwave inside of the room, the dryer in the laundry didn't dry well, no breakfast included

more washer and dryer in the laundry

travelled with 3 kids and my aunt we each had two pieces of luggage, when we got to the hotel and checked in

to have onsite laundry facilities and bed was very comfy

the service & pool

the breakfast choices and the kids had enough to eat and drink ,staff were pleasant and helpful

everything. pool very nice

breakfast was very satisfying. staff was very helpful

the rooftop pool topped off our stay

staff was lovely to me! the views from the pool where great, rooms comfortable.

breakfast was good

gym could use some sprucing up

the water in the pool is cold, i would expect heating

one last perk they had a wash room to do laundry which was fabulous

laundry service

her cell, a few guest came to the front desk complaining that their clothes were stolen from the laundry room,

laundry room need signs for customers and staff ,,about taking peoples personal property out of

the laundry facility was down, and there was no repair person scheduled to work on the weekend

all the necessities, hot breakfast, pool, laundry facilities, lots of parking

pool and a barbecue area you could grill and bbq tools were brought to us

we loved the breakfast and snacks in the evening

it was very nice, the breakfast bar had a nice selection of food, and the pool along with the gym was very nice

pool, hot-tub, and mini basketball court for the kids was great

no laundry room on premises

no one ever attempted to clean the room or bring fresh towels and pick up the old laundry

the laundry service was also ridiculously expensive

like dealing with little gossiping kids running the place who talk about you as you leave the front desk

the gym was very nice and upgraded. the staff was nice

washer and dryer breakfast was great gym was connected with the laundry area smell great and very

the complimentary laundry services was much appreciated

love the gymn and laundry on site

having the complimentary laundry and kitchen in the suite is such a plus

complimentary laundry heated swimming pool the location was strategic since everthing was within walking distance

location breakfast was good room was very spacious and clean great laundry facilities comfy beds parking was

coin laundry on ea floor

clock had the wrong time-no laundry bags in the closet -the sheets on the bed were stained and it wasnt changed

the flooding, the rain, the dirty rooms, the fact they have no laundry detergent

there was no detergent in the laundry room.

loved the bathroom and amenities, plus the fact they have laundry room

professional staff, wry clean, quiet, washing area for laundry was very helpful onsite.

two laundry rooms

bunch of kids with parents that had taken masks off some on different time

everybody was very friendly, the room was neat, very clean. pool was fun , it had toys for kids.

could be better is that at the laundry room, to put outside a chair, so when you are waiting for your clothes

laundry room was not courtesy

parking was not great either

great pool

everything love the pool area nice and peaceful for reading my bible

would enforce any of their house rules (rather than insisting at checkin that the pool closes for kids at 6 pm

would enforce any of their house rules (rather than insisting at checkin that the pool closes for kids at 6 pm

the breakfast buffet had plenty of offerings

kids running around hotel unsupervised as if they were the hotel responsibility

the pool closed earlier than i expected

the laundry facility was not working..

the laundry

pool was dirty. beds were hard. i ve machines and laundry machines were broken

would have liked a hot tub as well as pool

breakfast coffee cleanliness

bathroom floor empty shampoo and conditioners in shower filthy washing machine at laundry even after we told

the king suite comes with a nice size living area and another tv for the kids if you decide to go as a family

staff was great and even upgraded our room free of charge the second night so my boyfriend s kids could stay

our towels and trash piled up, we had to bring them down to the gym ourselves

pool is clean coming back in june

the breakfast, location and the customer service. very friendly people

wifi was only for hilton honors members

the wifi connectivity

the breakfast is always a wide variety to suit everyones needs

there is great restaurants close by and the staff was very nice breakfast was different every morning we were

great hotel with warm pool and jacuzi in the room. nice staff and clean.

loved the pool, a/c, the breakfast, staff were friendly, and everything was beautiful!

the weather turned chilly and was not able to enjoy the pool which was very clean

because we only had a short time to celebrate our anniversary before it was time to pick up the kids

30 pm by 2:45 pm took my kids and grandkids and left and went and got two rooms elsewhere, lost our prepaid $-

washing machine on 2nd floor near my room did not spin the water out of my laundry

palms spa and golf resort is a quaint spot

didn't eat breakfast. location was great.

the restaurant is closed, but they do provide a breakfast bag in the morning at the front desk before 10am

also the kitchen said it was open til 6 although when i tried to order at 5:30 the bar staff told me they were

thing was perfect, we even used the laundry room, it also worked perfectly

i used the laundry room, which was quite clean

booked a room for 4 days and i only stayed one night because for the entire night me and my kids were itching

room is confortable and sofa bed is large, great for traveling with kids.

larger gym would be nice

your gym was very nice as well

you can t hook up games the pool is not clean

no wifi available

parking

cleaned updated room, good breakfast selection, safe area,

the only downfall was the fact that we didn t have pool towels when needed.

good breakfast, nice staff, fun pool

should have went with no basketball court and put in a decent size pool

the pool is very small and badly placed in the shade

great, friendly service, breakfast and happy hour

laundry facilities on site very clean, restaurant food was really good ( marine 84) breakfast also

not to mention the onsite laundry facility

checked in by savannah, she made sure we had an early check in first floor pool side room next to laundry so i

could use a coin machine for laundry

the laundry room was good to use although needed some cleaning, there was roaches as well

the pool was nice and the gym was clean and they also had laundry facilities

breakfast was good. it was nice to be able to do laundry.

laundry machines were provided

full kitchen facilities at every room. comfortable beds.

i didn't like is the lobby was dirty and the first hotel i used the gym it was dirty and elevator was dirty and

pool guest laundry

only has 1 set of laundry machine for the entire hotel and were not working

laundry it had guest

didn t have wifi until the next morning

i liked the location, the breakfast, and customer service.

good staff, very close to the airport but also close to different restaurants and places, good breakfast buffet

the pool area and location was perfect

breakfast was great, the whole experience was lovely better than expected would definitely stay

don't be put off by the 70's nightclub white sparkle bar look, as the food quality was a very nice suprise

bathtub was sparkling and fridge and full kitchen were so convenient, extra towels requested were fresh and

laundry room floor and dryers were filthy

free shuttle service to and from airport

kids were knocking on my room door multiple times at night

the bistro bar attendant(julie)ignored us while we stood in front of her for several minutes

no restaurant. no room service

the pool outside, the work out room and the laundry available on site.

great location, super friendly front desk staff. has a gym and laundry

the pool is very small

under the bed had rose petals and dust mites

the gym didn t have any towels and i told the housekeeper and no towels were brought to the gym

charger taken from room we were placed by housekeeping and under the laundry facility for the entire hotel -

we booked through booking it said the hotel had laundry service, but it was only dry cleaning, and not an onsite

is no laundry at this hotel

was missing laundry facilities such as coin laundry for guest spending a week or more

room also had no laundry bag and when i asked at reception they had none ( in the past this was standard in

stayed a week here and liked the fact there was options for breakfast/dinner and also a guest laundry

no pool working

breakfast is not included and the wifi was weak in the lobby.

connecting to wifi was impossible

pool closed early

great amenities in the room and hotel - microwave, refrigerator, safe and coffee maker, pool and laundry

close to hwys, huge bathrooms, tons channels,comfy beds, sitting n work area, 2 tvs, restaurant, laundry,

staff and the place had dirty bed sheets no staff to replace them they used the excuse the laundry machine caused

was only one laundry room with one washer and dryer which was busy the whole day and night

washer and dryer didn't work and had to haul all 5 children's laundry down the road to next hotel and pay for

laundry was not available during our extended stay and we had to travel to another hotel to wash

was so necessary to have laundry done downstairs at the washing machine

and soap everyday and had to put our garbage outside the door each day because of a lack of room service

no room service

rooms clean, beds comfortable, beautiful patio with a great pool

one laundry machine and drier were broken

very clean. $2 laundry. water available. coffee machine in the room. parking available.

needs a change machine for the laundry

the laundry machines are rotten inside and out and half were broken

people hammering on the door at 3:30am suspect it was the kids coming back from the concert that was in the

picked this hotel as it was advertised with a laundry facility and a resteraunt, however the laundry was not

laundry problems

and i wanted to make one trip with my luggage and shopping bags so the front desk agent got me a laundry basket

laundry was broken and you had to leave a card to have sheets cleaned

the ice machine and laundry machine was broken

no microwave or laundry for guest

the shower could use a bar for people like me who can step in but need something to hold onto for balance

barhroom is also nice

close to restaurants and the arena. bar with tapas on site. clean and new

loved the location. the lounge and bar area were also really nice.

great facilites and super clean. nice bar and restaurant at the lobby

the gym was very hot because the air conditioning wasn t working

the coffee bar in the main room was also closed the entire duration of our stay

the pool, fitness room, lounge areas, bar were also nice

wifi

spacious, kitchen facilities.

there are room, it smelled extremely like smoke and that we had kids that didn't need to continue to smell

the facility was pet friendly.

the pool was wonderful

i also loved the breakfast they really do go all out for you to start your day

very comfortable bed. very low noise level. laundry facilities. great value for $$$.

the pool and hot tub was very dirty and algae

staff was very nice breakfast was very good room was like i was home .

everything, my stay at springhill was perfect. my kids loved and enjoy being there

the pool, my daughters loved it

breakfast, excellent laundry facility, friendly helpful staff, comfy bed, bathtub

laundry facilities, lots of car parking

also, when i walked by the room where they do laundry, any time it was running, the machines were absolutely

loved the laundry room

pool, laundry and fitness center on site

another day we re trying to get laundry done, instead of having the sign on the door of the washing machine

the laundry facility is limited to one washer and one dryer.

no microwaves in the room and had to walk across the street to do laundry...

breaking and bar down stairs

the wifi wasn't always dependable. the room was a little ragged around the edges.

the laundry need more space. sometimes you have to wait too long to get laundry done.

only thing i didn't like was that my room was near the laundry so you could hear every time they washed

the laundry room needed a bit more attention with cleanliness.

laundry room difficult to do any laundry only having a couple washers.

housekeeping the entire 5 nights we stayed and broken laundry on site

however, the staff were friendly and very helpful, particularly when we needed to do some laundry and the dryer

clean good location nice lobby nice employees good laundry facilities

no garbage can or laundry bag in room

late check out

noisy. kids and bad soundproofing.

laundry room, even though we had to pay but at least they had quarters to buy

the parking lot is a tad small

clean, quiet, no smoke odor, safe parking and very welcoming staff

they have a walgreens a few steps away . there's a pool looks and smells clean.

parking was limited.

the gym

cards and wifi

everything it s new in a good location, safe, beautiful lobby and pool, great room

size, comfort of bed, pool area with bar and food, lobby bar, seating area in downstairs

amenities including lobby bar, pool area and gym (best i have ever seen in a hotel anywhere)

great staff at the bar, rooms are nice and tidy. airport shuttle is super convenient

the restaurant served us a delicious breakfast before we left to get on the cruise

area had a bar with very poor acoustics- loud- too bright- needs to be more intimate with some form of noise

staff and were accomandating to our early arrival with airport shuttle available,beautiful facility, very roomy

the restaurant bar had great meal options, everything i ate was made with care, and i cleaned my plate every

no fridge or microwave, washing machine on guest laundry not working, pool in shade till noon,

no towels in the gym , garbage sat too long in the hallways

clean, great staff, good breakfast, shuttle was on time for arrival and departure

kids running around the hallways, screaming at 7am in the morning.

the free shuttle was a disappointment

location for nearby restaurants & cinema & easy access to interstate highway only 1 hour to miami laundry on

laundry had no detergent, so we used bare water (laundry $2

rooms very large - had a laundry room for guests

i booked they didn't tell me that the laundry room closes early

heated pool, comfortable room, breakfast (a bit disappointing), coffee available anytime, guest laundry, close

to our favourite restaurant, very comfy bed, walk in shower, clean, helpful staff, guest laundry, ac that works

laundry room on 5th floor needs newer machines, machines on 3rd much better to use.

laundry rooms were not fully kept stocked

laundry room dryer was broken.

clean, updated amenities, close to the airport, food places, laundry and the highway.

location and friendly helpful staff supermarket, coin laundry, restaurants.

staff was amazing, we arrived early and the room was not available but they allowed us to use the pool and stored

shuttle service that

the pool area was nice as well

pillow were a bit to soft and flattered to quickly also my kids were not able to enjoy the pool due to a filter

able to do laundry for free close to everything

no pool but they did have free laundry service which was more helpful.

location to airport and the free laundry

it had a laundry basket for the free washer and dryer for guests

was clean,room had a lot of space,bathroom room big enough,elevator clean,laundry area clean,my daughter and i

the accommodation was decent fornthe price, and i felt comfortable during sleeps, laundry or making a cup of

eclectic room decore. clean comfortable. kids enjoyed playing basketball, pickleball outside.

gym equipment all broken

parking was dark at night

surrounded by a retired golf

i love the fact that they had a self-serve laundry room it was very useful to me.

entire room shook whenever someone used the laundry facilities

close to airport super clean and laundry facility

also i try to use the laundry facility and imthey were out of order so that was very inconvenient thankfully

pool, breakfast, parking, laundry room

the first fumble was with the laundry, their machines require coins and the front desk said they had coins,

they had laundry facilities available for us to do our laundry after an extended cruise

laundry room had only one machine and i couldn t wash my clothes because they had run out of soap

laundry room available

while we went to have lunch and even let us borrow detergent when we wanted to do a quick load of laundry

it had a pool and laundry facilities which were also good

pool area very nice

ate at the bar after a long days travel

location and facilities. and free parking and wifi!

i had to go downstairs three times to get my wifi password working, since they gave wrong access codes and

that you didn't have a closet, just a tubular pipe to hang your clothes, no ice buckets, or cups, laundry bag

the breakfast was good and organized

i like the location, the shuttle service is fantastic

wifi because of a storm apparently

- the room was super cleaned and had the sticker in the door - the gym has enough equipment to get a good

it has a laundry room, exercise room and a pool that are kept

clean, guest laundry, breakfast, pool

and laundry facilities

laundry was also super useful during these hot days

was next to the strip club and parking was hard to find because the strip club goers were parking at the hotel

they don't have laundry and you have to pay apart for the parking

also, because the hotel did not have a laundry room i had to make a separate trip to a laundromat

i had two little kids who were sleepless, and she ensured i checked in properly and received the assistance i

my kids enjoyed to pool and the restaurant served very good food

restaurant and bar on ppremises made it a win win

the room is clean, quiet, has a guest laundry

i didn't like the laundry facility

laundry was out of order

no deposit required and the pool and spa were clean !!

i didn't ask for an early check in

the laundry machines make use of quarters, it would be nice if the lobby would keep a stash of

we liked the value for money and the fact that they have laundry machines on site.

the parking lot was very small.

love the bar but didn't have time for breakfast

parking is tight