laundry on-site was a must for us

front desk could be better informed on the exact location and cost of the laundry facility

i could visit shops and the pioneer museum on foot from the hotel, and there was a pool/hot tub as well as an

i wish the bar had more options than beer and wine.

loved the breakfast and the variety

are no laundry facilities despite it being advertised that there are some

also the laundry room was filthy

had a laundry room

our group requested more pillows and towels for their room and was asked to follow the man to the laundry or

the bathroom had a strange smell. laundry services were canceled.

nice pool perfect temperature and great jacuzzi

no breakfast , no room service no pool

wifi free but limited, have to pay

we also enjoyed the pool & spa pool

great pool, and the staff was terrific. room was very clean and comfortable.

no laundry or dry-cleaning service was available

there was no laundry

gym

breakfast room service

to ask for a microwave and refrigerator otherwise you'll get to your room and will have to call room service to

breakfast and had no laundry facilities, had to use the next door hotels laundry facility.

bathroom too smal toilet too low, no microwave in room. no laundry in the hotel.

no laundry

the breakfast was outstanding

good breakfast and excellent gym (new equipments and excellent space)

our requests for new towels were ignored so we ended up taking some from a laundry cart we found in the hallway

need laundry facilities onsite

my kids were disappointed

staff was nice, rooms were clean, great soap and body lotion, big gym

gym was not maintained. broken machines not what it looked like on website.

that the laundry wasnt working

no laundry facility that i could see

staff wasn't to friendly , rooms extra small , no bag to dispose dirty laundry

people staying in hotel were sleeping in the laundry rooms, some were so loud, fighting screaming at each other

laundry on different floor.

my room was located near the laundry room, or at least that's what i assumed, and the industrial strength

when i asked the front desk they said it always happens when they do laundry

also laundry detergent

laundry facilities & pool also available

nice facilities - fitness, pool and laundry

free breakfast was appreciated and more than adequate with selection however at times it was busy but

the roof top bar is beautiful & the fitness center is very nice

a snickers bar and a mountian dew do was 10$

good breakfast

the view, patio, bar, and pool.

the coffee bar was lacking and pool was cold even though it was supposedly heated.

very nice hotel in downtown area. good breakfast.

upscale experience except that the street noise was super loud until the wee hours because of the bar across

rooftop bar every evening for complimentary happy hour

room was large and we loved the mini kitchen

swimming pool heater was broken.

location was great! loved the bar too!

the facilities at the hotel are great, we used the gym most days

pool was cold

a pet friendly room on the 7th floor is odd

cleanliness, room was excellent, super breakfast bar/attendant.

everything we needed including a full kitchen in our room

breakfast

we couldn't connect to the wifi & didn't have an inside pool.

breakfast was light grab and go, but that may have been due to covid regulations

excellent hot breakfast. free laundry facilities. very helpful staff.

the laundry was in the gym, which added noise and heat

laundry facility free use to guests

the free laundry was convenient and allowed us to pack a little lighter

the rooms were quiet and the free use of the onsite laundry services was a bonus

laundry room shook the bedroom we stayed in.

were placed above the laundry which made for a shaky morning wake up

a few years ago the pool was closed when we stayed for mt daughter s birthday

the room was so awesome, the pool was warm, i loved it

breakfast! coffee machine in lobby pool

pool was nice and clean, the staff was friendly, the bed was very comfortable, and it was mostly

was an absolutely beautiful room with such a nice set up for the kitchen and the bed

the breakfast room was a bit small, but we did not eat there, we took our food to go.

complimentary breakfast was great

staff, room layout, location, covid mitigation breakfast

is very clean and kept up well, everyone was following the covid safety rules, they have a laundry room and that

laundry had no dryer

laundry is free to guests

appreciated the free laundry machines

spot and conveniently located - breakfast was great - laundry room was no cost and that was a first on this trip

very very plentiful,there must of been at least a couple dozen extra towels and sheets in the laundry room

slow room service , poor quality laundry .

the family pool was plain and simole and loud with little kids

wasn't aware that my kids couldn't swim in the infinity pool until we checked in

spa services are tops

access and wifi service they need to work on a better easier way for customers to access wifi the company they

was offering expired milk during breakfast

breakfast area large and comfortable

it was clean, good location, quiet, good breakfast, staff friendly, and reasonably priced.

breakfast could of been better

we have kids so we always use the indoor pool

view of pike's peak. staff was very efficient and friendly. breakfast was delicious!

the pool was freezing and there was so much chlorine that my kids eyes where burning and red.

great room, fantastic breakfast, excellent staff.

love that you had a gym and pool

only thing i would suggest is a chair or 2 in the laundry room

the sheets were soft to the touch but somehow itchy- maybe a result of the laundry detergent used

location was great and our room was right by pool, weight room and laundry

as far as the pool goes there we’re kids in the hotel that would hit the emergency shut off to the hot tub

very clean, nice desk clerks, fresh breakfast.

also loved the free laundry service option

free breakfast and free laundry facility

friendly staff, good breakfast, complimentary light dinner mon-wed, free laundry, pet friendly

everyone was so nice & loved having laundry facilities

good location. close to everything. large suite. free laundry machine use is a plus.

liked that they have a laundry facility on site and the breakfast was a lot better than other hotels i have

staff was great! clean rooms, fun times at the pool, laundry on site!

road, petrol station (7/11) a stones throw for petrol and snacks bedrooms as you would expect and laundry

room was next to laundry room

didn't do enough laundry for how busy it was, lack of clean towels

completed laundry and i'm pretty sure the soap did not get dissolved so my clothes basically got washed in

we did laundry there. the dryer was not efficient. it had to run twice.

great hotel, nice location, laundry room close to room,

it was clean, had laundry facilities across the hall from our room

they also have one laundry and one dryer machine on each floor

laundry. one washer is broken. took too long to dry

in room didn't work, laundry machines were coin operated and there wasn't a change machine

parking lot was under construction so parking was limited

the pool area & the deck was a 10

kids loved the pool and arcade room

we had been traveling for 5 days prior, so having the easy access to laundry right there in the hotel, for a

beds were very comfortable. nice large fridge. laundry room.

no laundry room

our room was clean and furniture in nice condition, it was nice to be able to do our dirty laundry and the pool

guest laundry room. god location

universal positivity of the staff, from room service to greeters to bartenders

were too small, certain staff members weren t helpful, pillows wasn t comfortable, and shuttle service is

my kids enjoyed asking them for a cookie every time we passed the front desk and they always obliged

we had an exceptional shuttle driver named nick

we spent a lot of time in the pool and felt very much at home here

the pool was great and we spent our evening after checking in there

at night was loud kids running up and down hallways yelling

breakfast was included and was ordered from a menu rather than buffet

the choices for breakfast

breakfast was great

loved the complementary laundry. and the full menu.

laundry

laundry

room was next to the hotel laundry

super clean. nice laundry facility. easy access, plenty of parking.

was clean and the bed was comfortable the pool is in side the location was right off the highway this place is

breakfast was just ok.

i liked the size of the room and having a full workable kitchen while on vacation.

the staff was very kind, there was a swimming pool and the breakfast was good.

had hair, wasn t ready when we arrived, boasts about breakfast and it was just a tiny cabinet of food bagels

pet friendly with a dog that barked and howled in the adjoining room

liked that it was pet friendly and the lady at the front desk was especially helpful and nice

hard-working staff, decent breakfast, clean rooms and common areas, and reasonably priced

good hotel, friendly staff and guests, nice pool, good breakfast overall a great stay.

was open until midnight, such a great for us, we went for a fun private swim without a bunch of kids splashing

the staff was very friendly fly and helpful. i liked the location and the laundry facilities

i enjoyed the pool, the fitness center and the coin-operated laundry machines

late check out so we could enjoy the pool in the

hot in room, internet problems with wifi, no one in staff wore masks, felt no covid

good breakfast variety. clean rooms and pool. easy parking and plenty of things close by.

was comfortable, they had coffee all day and laundry facilities were great especially because we were there so

the room service personnel and the front desk attendants were very friendly and helpful

room was nicely sized and very clean to include the kitchenette

the pool unfortunately was closed

the kitchen in my suite actually had 2 burners and pans to cook with

laundry facilities came in handy

no laundry, no hot tub, no fridge, no microwave, no coffee maker

was not clean, stains on sheets and floor, pool closed, laundry room operable

he came into the laundry room around 5 am when i was switching my laundry to mop

out my room yet, and when i came back, my jacket ( canada goose) was on the trash bag ( with laundry), some

also a male staff member was quite rude to guests and kids which wasn't very service

was very rude in the front desk one morning we ready to have breakfast and we are surprised the kitchen was

room was comfortable and included a full kitchen.

4th floor had too many people/ kids on it

nice design. pool was good

the laundry and pool were so far away and the bathrooms were way outside the pool it made it hard to

carolyn was extremely friendly and kept the kitchen area super stocked and clean

counter space/ kitchenette srea

the parking was easy

pool and hot tub could use a little maintenance, but overall, very good.

i loved the breakfast and also laundry facilities

overnight stay good big room, laundry services

appreciated the laundry facilities, too

the wait staff at the bar and the breakfast were really fun

the shuttle at 3 am was fantastic

room was clean, plenty of towels, made use of the laundry appliances and they were in good shape, decent location

i was very impressed that the bar was open

near airport with free airport shuttle

excellent breakfast but expensive

we were also thrilled to have the shuttle service to the airport up and running

breakfast was amazing, rooms were clean and there was onsite laundry

maker did not work laundry bathroom was locked lots of theft in the area

laundry room was not working, i went out side to do laundry. room has a smell.

beds, good location, breakfast included (good variety), laundry facilities were convenient, pool was

i appreciate they have a laundry for guest but the fee was 50 percent higher than the previous hotel we stayed

the laundry was out of order which was a huge inconvenience

hotel staff was extremely helpful when it came to the shuttle service and informing me that the airport was

the beds were nice and cozy, the ac would run all time instead of on and off. safe parking

staff was very friendly and delicious breakfast

breakfast was hot and

laundry rooms

no laundry facilities in our wing.

coin laundry available makes it easier for me to clean my clothes

laundry area could used some renovation

the laundry area was rather dated and only had one set of machines

is picky, but the pool was crowded with kids playing

bummed that 4 beers from room service was $47

we loved the amazing gym as well

my grand kids loved the pool

the pool area was great

service was impeccable, the room elegant, the grounds immaculate, the pool gorgeous

grounds, spa, fitness, pool, and room

the spa was exceptional

pool accessibility indoor hot tubs ??

i would have loved to bring my kids and grandkids here in the future but the cost of food ($19

huge suite w plenty of storage. suite had a kitchen and a very nice bathroom.

did not eat breakfast as we had an early flight.

its clean, sharp looking, good food and served for the guests, nice pool and hot tub too

breakfast was not up to par

parking was an absolute nightmare

parking fee.

parking lot is small and not much parking very close to the hotel entrance

big parking lot too so parking a large vehicle is

kitchen experience social hour is unique and cool room is nice with views of the mountains customer