early check in

found a pizza box underneath my bed and more trash, the carpet was filthy and no one cleaned my room for 3 of

the staff are lazy and room service is nonexistent

i didn t get room service a single time during my stay and had to go to the front desk to ask for new towels

kids loved the pool it was only 4ft deep and it's a salt water pool and they are pet

nearby but later realized it was an unbalanced load in the washing machine that was in the laundry room directly

nice breakfast lots of choices

love this hotel when we travel with our kids and dogs

also, there were a bunch of loud families with young kids in the hotel that night

they still have smoking rooms, the smell has sunk into the grubby hallway carpeting

if i had stayed longer i would have used the laundry room, which appeared to be well maintained with several

clean, friendly atmosphere, easy access, easy parking, professional and kind staff.

spacious suites gym was very spacious, pool perfectly clean the staff were very helpful especially valerie

there is plenty of free parking

convenient location to our kids. breakfast included which was more than just muffins and coffee.

we were able to do our laundry and got assistance from reception stuff

also, the laundry facilities were down and that was tough

not much but perhaps the pool could be open 24hrs.

the pool for kids and bar for adults.

no breakfast included in the price. plus the restaurant and bar were closed for the holiday.

comfort clean parking

clean the staff was very friendly and smiling felt very comfortable staying there and breakfast was

great parking friendly staff

loved how close it was to diamond nation. breakfast was decent. gym was nice. loved the beds!

the pool was closed

neices enjoyed the pool and kids area

property was very dirty with trash strewn throughout the parking lot

stuck open - damage throughout hotel not fixed - no working phones - toilet did not flush well - wifi horrible

if handicap options were offered prior to booking, but i struggled to climb stairs, and no grab bar in the shower

room was clean and pet friendly

i didn't need to wash my cloth but found a laundry room as

breakfast was ok. no breakfast meats...only ones in already prepared sandwiches

i also worked on this trip and wifi was great

kids running up and down the hall

say pool was close due to covid no hot breakfast, breakfast was awful jut cereal is like a kids meal w small

the front desk clerk has no access to the laundry so for two nights i had no sheets after paying over $900 in

the continental breakfast was non-existent

location and parking were fine. staff was friendly

no breakfast, not even coffee. location met my needs

parking lot could be cleaned up

comfort, space, laundry facilities, complimentary coffee.

i stayed with two kids for 6 nights

wifi only connected for my laptop, never for my phone

stopped by for one night after landing to ny after a long flight with small kids before driving any further

breakfast was good and location was perfect

having a fridge was a plus, and there was self-service laundry not far from our room

the pool + hot breakfast + kitchen & guest laundry options

kids running up and down the hallway banging at doors

the pool + hot breakfast + kitchen & guest laundry options

bed linens were amazing, the kitchen was fully equipped although we didn t need it, breakfast included anything

the laundry requires quarters, but there is no atm or change machine on site, and management didn't

breakfast was great and the showers had excellent pressure

the basketball court, the fire pit, the out door area, the pool, the gym, it was all very nice

king size room was great, lots of room, kitchen if we wanted to cook

large well appointed room with a super comfortable mattress. very quiet room. great breakfast!

clean room, comfortable bed, free breakfast, 24 hour fitness room.

staff was exceptional. clean. good breakfast

the room was super clean, the breakfast was fantastic, the beds were very comfortable, and the hotel has a

the complimentary breakfast was a great bonus with a nice variety of options for both kids and adults

liked the included breakfast and that the hotel was able to allow us to do early check in

it has nice sitting areas to chat with friends or just relax and great bar and restaurant sections inside and

bathroom needs an add'l towel bar or hook

(we had one bar stool and a small, unsteady

inside bar should stay open

nurture spa that just opened is

pool and hot tub are so nice!

no free breakfast

great parking, and room, and staff

restaurants are open so i don t understand the restaurant and bar being closed.

did not check everyday if i needed room service.

and it s pet friendly

the kitchen was stocked too

breakfast was supposed to be included but we got only coffee

was excellent, breakfast was superior to other hotels, very clean and the perfect location

i don't know if it would have helped to have security cameras in the parking lot, which was well-lit and close

bar and jim did a fantastic job the grounds us is so vast and well kept we also enjoyed the salt pool very

the best part however is the outstsnding freshly prepared breakfast buffet

grounds, phenomenal heated pool, terrific place with great food and rooms

the quiet location with plenty of parking. spacious rooms, nice facilities

the breakfast is excellenet

was advertised free wifi, there was no note in room how to get on wifi and we got in late so i wasn't going to

the size and comfort of the beds. the space to park. the wifi.

three huge black bags with laundry were in the hallway when we left at 5:30

just pastries, packaged goods, and lukewarm coffee ( maybe better if the cream/milk were heated) parking very

parking is obnoxious so you have to use a valet

parking was a challenge, room was small and inefficent and breakfast was a total disappointment

location, beautiful environment, comfortable bed and parking available

2: the hotel does not offer laundry service

no free wifi in the rooms

old fashioned service and quality. excellent bar to meet with friends in front of a fire.

paid wifi is ridiculous and petty.

i was overcharged for room service and when i asked them to refund that money at check out, they said they

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

the restaurant was largely unavailable but room service breakfast was fine

plenty of parking, nice bar and restaurant, rooms are always clean and well kept.

room service was slow in responding

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

more like an apartment they even give you a laundry basket

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

appreciated having laundry services

the rooms were spacious and clean. the kitchen had all necessities. pool was warm and felt great

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

no laundry service was a problem

sure has laundry room but no laundry soap to purchase

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

clean , pleasant staff, pool, and a great breakfast included.

gym is nice, but one elliptical machine was malfunctioning and another was under a ceiling too low

had an outdoor and indoor pool which was perfect for family traveling with kids

little bit crowded, kids throwing the ball all across the pool like in their private

50 parking is offensive

ordered room service prices were insane only to bring a burnt &30 burger i told from desk the next day with

laundry

i wish coin laundry were available

the laundry room on the 2nd floor had trash all in between and behind the washer's

the laundry area consists of one washer and one dryer

the gym and laundry updated bathroom

friendly staff, safe location, laundry room in the building

i didn't like was other families you know brought their kids down to the pool and don't watch their kids

staff were very helpful. the location is quiet. free parking. 1.5 mile away to shopping center.

in addition, 7-minute drive to princeton university, lots of parking spaces

with kids running around and them being kind and smiles, that’s a great feeling for parents to know

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

very friendly staff. guest laundry facilities. late checkout possible

guest laundry room was out of service

some low-key skilled counseling for all the princeton parents who were sad to drop off their kids at college

grab bar by toilet

mini mart in the lobby and laundry mat in the basement

pool was excellent, room was very nice, atmosphere very nice, quiet, good gym

parking is free and plentiful however the lot is far from the hotel entrance.

the best part about our stay was the spa

amazing place very beautiful, nice pool

the room was comfortable, the in-room kitchen facility was a benefit, onsite laundry room was convenient

handy to have a laundry to use and the 24 hr little store at the desk was great

it had laundry facilites which we needed after we were on the road for 5 days. comfortable bed.

room was great. staff very friendly. great location! canadian bacon once on breakfast bar

was no breakfast that we can at least take to our rooms and no where to sit outside

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

comfortable bed. great breakfast options. great location

i would have liked room service, and more friendly and thoughtful staff.

it has everything you need in a hotel. restauran, bar, pool and parking.

i didn t make it to breakfast

it would be excellent if they include in the facilities an area for laundry.

there was no laundry facility available, there was no swimming pool facility.

in the corridor; no laundry service; very poor breakfast (not worth it); overall very poor experience

in my case they did not know whether there is a laundry machine at all or how to stream my laptop on tv in the

they don't have any laundry services on site.

faculty, laundry for guest

laundry - very good when you have a trip with kids

bug in our room following night somone tried to get into our room at 1 am, scared me and my kids, frint desk

ability to use the facilities in the adjoining conference center -- breakfast, exercise room, pool table

enjoy everiting not complain at all , the staff is so friendly i feel welcome, breakfast was delicious i have