laundry facility couldn't be used as the washing machines or dryers we defective and there was no

poor breakfast, and also they need quarter machine in the laundry room.

jacuzzi and laundry facility not operating during our stay.

laundry facilities were broken

the staff was awful in the laundry machines did not work. it needs some serious updating.

were helpful and friendly, breakfast was delicious, convenient to have coin laundry available on site

for us a convenient location with easy access and good parking

the breakfast was amazing

everyone was very nice, the room was clean, the breakfast was good, and the location was good.

very nice property. love that it has a bar and good menu. the pool area looked nice.

easy parking

the location, personnel, parking.

location, located to get to several directions easily, plenty of parking, nice breakfasts

swimming pool was not heated.

wife and kids had a great time

clean rooms, breakfast available, laundry onsite

laundry machine only takes quarters

all the facilities we needed including laundry spacious room, good breakfasts, access to pool and sunbeds, good

plus a coin operated laundry

bag of laundry by stairs

bathroom, laundry, nice kitchen, comfortable king bed

are misleading because pools are a block away- either hotel golf cart or 15 minute walk

you need to be shuttled about 1 min away or drive, which is an inconvenience, especially with kids

wifi wasn't great in the main bedroom but really the overall impression of this place is so

everything except the pool bar service.

staff did not pick up dishes, trash and laundry left outside of rooms for two days.

- guest laundry services were awful

didn t like loca tuition of room. next to laundry room and on balcony got exhaust from dryer.

free pool towels, coin op laundry, staff were very freindly

the laundry facility is nice and payment is easy - by credit card

was one guest laundry all the way to the other end of hotel

room size and room staff, pool area, gym & laundry

i liked that there was a guest laundry room.

not enough elevators strategically placed. laundry room at far end of hall it is a trek!

room was clean bed comfortable nice we had microwave,refrigerator,small kitchen and safe

also wish there was a guest laundry onsite

and staff extremely helpful, offered free laundry service and gift of chocolates as we departed

30 am by noise from the adjoining laundry room

pool could have been heated and the breakfast included

deal for us as traveling from overseas without a us data plan we were heavily relaying on hotel's wifi

comfortable room, very florida. great outdoor bar and restaurant, with good live music.

room service food was a bit meh - the grilled cheese in particular wasn't good

room service was timely and did a great job

however, unfortunately the staff put us in an adjoining room with a family with a baby and young kids who cried

we liked the location and that it was pet friendly

clean accessible great gym

the pool was shut for maintenance but they took us a short journey by golf buggy to another hotel which

pet friendly

pool are , gym and the brand new rooms very nice

at the bar and at pool side was inconsistent

wifi was truly terrible during our entire stay

the location, the pool patio area and the spa were all awesome!

wish that had a tiki bar poolside

great location - lovely rooms. very friendly good gym

also no indoor restaurant /bar area but there is a pool bar area for drinks and ordering food

having a washing machine and dryer was great, giving us chance to do some laundry mid trip

there was a full kitchen to prepare food and all the laundry equipment required in as a self contained flat

), laundry in the room was very convenient absolutely nothing negative

details such as free use of bikes and supplies in apartment such as complimentary laundry

loved having a kitchen

eating the perfect breakfast in the sunshine next to the pool was our favorite!

breakfast was healthy and charming in a great setting

pool was amazing. room was very comfortable. staff was incredible!

hotel and restaurant are together and encircle the beautiful tropic pool area

what a way to start the day - beautiful spa like setting

at 12am and the noise of the dryer was very annoying i had to go out and close the door of the laundry room

laundry room dryer and washer sometime didn;t work

from the window, balcony, tasty breakfast, good location, free parking, spacy bathroom, lake, laundry, iron

the elevator opened up towards the laundry room, i mentioned to the staff and within the hour, new towels

laundry room could use a little attention

included breakfast, liked bike riding daily with complementary bikes also liked social hour and laundry facilities

of the dryers in the laundry room was broken and they didn't have any more quarters to sell me

in house laundry facilities were great

they gave me the second floor first room on top of the laundry room and the elevator, so we could listen to

bad wifi

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

location by the beach selection of dining places restaurant and bar with beach view

the room service food was not very good.

beach bar menu items were good - especially the grouper tacos

friendly staff; the location; the bar on the beach

liked having laundry facilities on sight

apartment very comfortable and clean. good laundry.

the laundry was below of our room, so you can fill the movement

small bathroom, lift but no elevator, ice machine and laundry in different building than room

laundry room was too far and the machines were old and some not working, no space to set anything

laundry facilities need upgraded.

breakfast was pointless as a perk. laundry could be open later.

nice size room, studio style with couch, table and chairs, nice mini kitchen

close to parking lot as i have injured back and hard to walk

the tiki bar was a great place to unwind and meet some new people

laundry facilities in basement with complimentary washing detergent

had to go through the parking lot and the laundry room to get to my room, and i had to use my phone torch to

we have an infant, so having the kitchenette was very helpful (as was the free laundry room)

beach was right out the door and very private, pool area was active and fun with food and drinks, laundry

free guest laundry

he checked the laundry room and behind the front desk

don t allow you to use an hdmi cable ( never had this issue in other hotels) and there s no laundry room

in the bathroom, loud noises outside our door; we finally figured out we were across from the laundry, and the

a hilton member one should have priority they put me on the first floor infront of the laundry room and that

breakfast was great everything that you could ask for

information about the locations of laundry, fitness center, etc

cleanliness, and pool!

the jacuzzi and the pool area very nice and relaxing

coffee in room good quality. hot tub and pool.

small and low kids size toilet that was oddly angled to allow door clearance must have been an afterthought

the pool area was very nice and i liked the laundry facilities that were in the pool area

great room staff breakfast laundry pool location

the pool area is clean with good laundry facilities and breakfast

had a guest laundry but was a bit expensive

lots of space to park and a laundry room for guests

laundry room is very convenient also

dryer did not work properly in the laundry room

good housekeeping pool hot breakfast room size kitchenette in room exercise room in-house laundry

similar accommodation we have stayed there was no washing machine or dryer although there is a laundry room on

the breakfast is poor

clean room laundry breakfast staff was amazing

rooms, renovated rooms, high ceilings, well-equipped area, delicious breakfast, free laundry room and modern

also they have a complimentary laundry room with tv

and tidy and included a bar, free breakfast, restaurant, pool, games, cool outdoor patio, free laundry, and arm

the laundry area was a +++++

bicycles provided complimentary, excellent gym, newspaper and coffee daily, shuttle to beach and chairs

pool open nice clean hotel. good beds awesome staff

the breakfast at shula's and the staff were phenomenal.

desk was very helpful and changed our room from king to another with 2 queens (me, wife, plus two kids)

executive lounge on the 4th floor, parking space, free wifi

no laundry facilities to do my own laundry

staff makes sure you have a wonderful stay pool is super nice for those traveling with kids

now we can’t wait to return with our kids for the perfect family weekend getaway

lift for the pool

the hotel is very pet friendly, and they were extremely accommodating with my ada service dog

pool is great but maybe need to be a little bigger. it was crowded at times.

they should have more outdoor activities for both adults and kids

pool tils was a little slippery after it had rained.

shuttle to beach ritz carlton very efficient

however, this is a bit of a hassle having to either wait for a shuttle at certain times or drive your own car

laundry machines only accept cash

the breakfast was awesome

friendly staff. clean. well lit parking lot. the breakfast offered was delicious.

we could hear kids running and yelling down the hall and in the room above us

they had pets stay in the rooms

check in was great! it was clean and comfy, the laundry room was clean and nice.

and if you need - laundry room in hotel

laundry machines were 2 dollars each, i was thinking it would just be 1

quiet location. comfortable beds. helpful staff. laundry machines available.

something in the air made me and my kids sneeze in the room and the ac made a lot of noise

we were charged for laundry cleaning which we never used

bar on premises

we are going to comeback with my kids

no other hotels even allow early check in

free parking

the laundry room is good and they provide quarters at reception for use in the machines

2 coin laundry machines + 2 dryers, complimentary detergent at reception

the guest laundry facilities were very useful

convenient breakfast and onsite laundry

the lack of mosquitos (loved it), the laundry room availability, the breakfast variety, the handicap chair

very big and modern room. nice gym.

breakfast can have a wider offer.

breakfast

was clean, staff was five star, breakfast bar was delicious

restaurants throughout resort though they were quite pricey cold water available by beach and pool

the gym is one of the best i've ever seen

the pool area and the lobby were wonderful.

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too

loved the pool overlooking beach amazing views from our

wifi worked perfectly all across the grounds so we could work by the pool

loved the spa and the beach was the best part of our stay

the next day i m ordering room service to my room and i m told my room is under my friend s name

that the gym was closed.

only thing i would suggest to management is a laundry room where we could wash our clothes

room service fees seem high

the property from we entered the premises until we left, reception, resturant, housekeeping and pool area all

rooms were excellent as was the room service

very clean, quite and pool area is nice and clean