in room safe and on site laundry machines

i loved the pool and hot tub

breakfast was good and so was fitness room and pool

i like parking and friendly staff.

breakfast was excellent, shuttle to mayo clinic was very accommodating, and being greeted with a

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

) and parking was easy and abundant

able to help us with early check in due to family event.

parking limited.

parking lot could be repaved

no laundry

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

the beds were very comfortable, the breakfast was good and had a lot of options.

decent wifi

burger bar in the hotting building, making it nice when you don't want to go out in the

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

parking

reasonable pet fee

the kitchen area was well stocked and organized

breakfast is ok. location is very good. this is the nicest side of rochester to stay on.

the breakfast was great and the shuttle to mayo was a life saver!

very clean and quite very nice shuttle bus driver

wood panel under tv in bedroom had fallen off needed lightbulb in kitchen area garbage left under the sink in

the breakfast was great and the shuttle to mayo was a life saver!

wished for complimentary breakfast, laundry bag.

no room service

shuttle to mayo clinic was great

breakfast was nice and quick

excellent breakfast. clean room. very comfortable bed. easy to get to mayo clinic appointments.

close to mayo clinic. close to shops. nice pool

they gave us room service and the next morning they made us omelettes to

upon return to collect luggage had difficult time getting back into motel threw skywalk swimming pool very cool

the staff however did recommend the bar /restaurant that did their room service

the pool area is small

laundry room

laundry facilities not in the main building

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

had to sit at bar to eat when there was a lot of tables

beautiful, new, clean guest laundry on site; an extremely considerate measure

the kids ruined the pool experience during the day/evening

the rooms and the pool area were amazing . all of the staff were kind and courteous

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and enjoy

daily housekeeping service good gym incluiding sauna , steam room and indoor

no food available. no room service. have to request clean towels, coffee,

avoid rooms overlooking the pool. was very noisy

valet and room service attendants were always positive

i didn't use the pool, but looking down from my window it looked more like a motel 6 pool!

appreciated room service during the pandemic

had to request house keeping and did not provide room service

room service choices were awful

the pool could have been cleaned, and the tower lights on.

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

laundry room has been closed for months

bartender was really nice and the laundry facility was helpful

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

comfy bed and staff brought me more blankets upon request. i really enjoyed the pool and sauna.

laundry room was dirty

it was located across the hall from the laundry room and i wondered if that's what caused it

chose the hotel for location and pool. kids needed the pool area and loved it.

location, the pool area, gym and breakfast.:)

there were some unruly kids climbing up the slide backwards and shoving each other

the laundry room was easy to get to

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

the guest laundry area and machines were filthy

room was dusty and no small linen bag supplied to take dirty laundry home in

had kitchenette, sofa, table, microwave and everything you would need

work out room really nice, guest laundry much appreciated, covered garage a plus

the breakfast was a train wreck eat somewhere else.

there is a food menu for the bar online, but the bartender said they hadn t made food in a year

i grabbed a coffee and it would have been nice if there was a granola bar i could have taken with me

open area to mingle by the tvs and the bar area

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

huge closet and everything i could need in kitchen

room was large with kitchen facilitites and most of what you would need to cook--including dishwasher and

small kitchen, desk, and dining table

a great stay for our needs. gym machines were average. pool located off site.

great staff, great breakfast

had a working kitchen

other complaint was minor, extended stay with kitchenette but ss pan with warped bottom only made contact with

kitchen in room was handy

of choices for breakfast

everything, gym, laundry, breakfast and snacks.

laundry nice

the rooms, the lobby, the breakfast, the pool

location, nice room, amazing amenities (breakfast, social hour, weight room, pool/hottub), indoor parking (for

the wifi was a bit spotty in my room as well

free laundry room

my laundry did not come back and i was told to phone the laundry service myself (how do you know who

free laundry and free hors d'oeuvres and drink mon-wed

s right across street from domatallia building at mayo which was walkable and there was free laundry but you

complimentary guest laundry room

parking and laundry were included in price

the free laundry is very convenient

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

pool closed for service

would wish the hotel update their website with the new changes concerning breakfast, room service and any other

the laundry room was helpful with no charge for use

two free newspapers in lobby each day with free laundry facilities

the laundry room was

nice to have laundry facility

the laundry was very handy to have

laundry availability very helpful

have a free shuttle to the down mayo campus, it makes lots of stops, but you get to any of them within 5

breakfast has a good selection

the breakfast was fine. just enough food to get us on our way!

proximity to mayo. parking included.

also, the in room laundry was amazing

loved that it was an apartment so did my laundry and cooked the whole time i was there

the kitchen, bathrooms and laundry were clean and modern

clean, great customer service, and convenience shuttle busses to mayo clinic, gonda building.

the kitchen, bathrooms and laundry were clean and modern

very pleasantly surprised. breakfast was great too.

loved cheryl in the breakfast area. she is a jewel

also i did think that the pool area was also quite good size wize aswell

breakfast was great, supper on wednesday was great, hallways smelled like newly renovated, new ice

pool and gym were nice

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until

the bar area is cozy and the staff was friendly and attentive

we stayed in room 433 and there was no grab bar to hold onto in the shower

gym is a bit small but functional. pool area is nice but the pool is not really lap-sized.

loud kids running in hall after

pool/spa was clean and empty when we arrived, and room was clean and comfortable.

pool was closed, and i ask for our rooms to be close and they ended up being on two completely

great breakfast. kids loved pool

we could keep our vehicle in parking lot after we checked out to use the shuttle

great staff, clean, hot breakfast, laundry, shuttle to mayo

and having a laundry available in-house is convenient

on-site laundry room was a blessing

wonderful accommodations! great location! free underground parking! friendly staff!

off being incorrectly charged a pet fee

great location, safe, clean, pool, laundry, breakfast, and courteous staff

nice to have laundry on-site, workout room, pool, etc

pool, laundry, everything was clean, and friendly staff

parking lot needs lines painted, it was a guessing game to figure out if there were spots or if

free shuttle to and from mayo

free laundry, although we did not need this trip, good to know

a laundry room was great; however, just like an apartment, some of the equipment wasn t working and

free laundry, yes you read that right

we also needed to use the laundry facilities, and only some of the machines were working

loved the free laundry service

the onsite laundry facilities were very convenient and clean

having a little kitchen in our room, free laundry was wonderful, theatre room, breakfast in dining area, very

the pool area was small. the hot tub was not working.

bathroom door knob was loose and the hot tub by the pool area was under construction being roped off

pool great staff nice rooms

we also like that there s an indoor gym and laundry area

the room and space was awesome. great for bringing kids! pool area and picnic area super awesome

everything was great. awesome place for kids!!

breakfast great and the location to the city is perfect for us

the suite we reserved was a great size! the pool was nice! the free breakfast was a perk!

laundry down the hall

biggest issue was the shuttle

they also had a hot items for breakfast that are grab and go

staff is very accommodating. good breakfast.

pool, breakfast comfy bed.

hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

guest laundry and complimentary soap and dryer sheet.

pool and hot tub area was very nice

main complaint was getting room serviced

maybe some gluten free breakfast items