i appreciated a laundry room and also in out room we had dishes and cups available as well as dish soap to

they have a laundry on the 1st floor, free, in addition to your laundry in you room

loved having a kitchen in room and laundry as well

most comfortable bed i've ever slept on, lots of hot water, was able to get several loads of laundry done a

the spin cycle on the washer would make the washing machine bounce all over the laundry closet

the laundry room is a health hazard due to it being flooded

the laundry room for guests' washing should have proper instructions on operating the machine.

too long to get hot water, housekeeping left laundry and bags of trash in the hall all day

rly painted, trash left outside, no curfew in am, no laundry detergent in the laundry room

rooms were dirty, trash and laundry left in halls all day, fridge broken, entire hotel very hot.

parking lot is small

the ease of access from parking to room. very quiet.

king suite was wonderful, separate bedroom with large closet, and coffee bar was in living area

delicious breakfast and kind staff

wifi worked great and fast, parking was free and safe, there were pool and fitness centre too

unsure, but in other resorts, provided dishwasher detergent and one laundry detergent have always been our

clean and spacious and we appreciated all the little extras like laundry detergent, washing up liquid and coffee

the walls are absolutely paper thin as we could hear others moving around and doing laundry in the middle of

the cafe/bowling alley/mini golf were all unavailable during our stay, which definitely impacted our plans

amenities were great for the kids

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

be aware this is a pet friendly hotel

entire place is really clean and up to date with a great pool for the kids and a big game room and a fantastic

location, free parking

wi-fi didn t work in our room i called their wifi support several times trying to correct this

breakfast was satisfactory, people were pleasant, fairly clean

the beds, floors and tubs are clean and breakfast is great

the pool was closed, i couldn't find a gym area, and the rooms are set up similarly to the photos, but not

it was convenient to where we had to go and it had a pool

pool wasn't open

our room was right next to the laundry chute which woke us up every morning

laundry was helpful

the breakfast was good and plenty of choices , the kitchen staff kept everything really well stocked and were

stayed in a suite, very pleased with the full sized refrigerator and kitchen space

could use some updates/decorations/paintings in the kitchen - but everything worked

laundry facilities were lacking

great, friendly staff. nice space in room. laundry very close by.

laundry machines and hot tub not working

we used the coin-operated laundry which was right on our floor and so convenient

i was very great full they had laundry facilities

the breakfast was acceptable and again, the staff was great

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not

pet friendly, great location, excellent value, helpful staff, and comfortable rooms!

prepare to meet a lot of kids at breakfast and at the pool

it's very clean the staff was very friendly good breakfast. i will be going back.

laundry room dryer didn t work

the elevator wasn t working. and the laundry room was out of order.

didn't pay for the enhanced wifi because i didn't know it was an option

we didn't like the parking around back or on side of building.

there was plenty of parking

rooms breakfast laundry facilities fridge and freezer in room microwave in room location

we appreciated and used there on-site laundry

no chairs in laundry room

i had to go to the laundry facility to get it myself

the laundry was a bit unclean but i was able to do what i needed.

loved the cleanliness and the pools were open the kids had a really good time

the 2nd bedroom was strangely placed in the living area, which made it a little difficult for the kids to get

kitchen was fully stock

because we were traveling with six kids i really appreciated that they had board games you could check out as

the size of the suite, full size kitchen, jacuzzi tub.

sparkling clean, they have a laundry, fantastic caring staff

friendly staff, clean large room, great price, good size pool.

just the tour groups of kids all 3 days was a bit at breakfast even after 8am when we waited but everyone was

kids loved the pool

great breakfast top quality! nice fitness center, hot tub pool ...etc

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we

having availability to fitness, pool and laundry facilities!!

parking was easy..

there was no restaurant open and no room service

and it had a very nice set up but due to the covid-19 the bars and everything is close but the pool was still

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

we could here someone doing their laundry until 1am when the washers and dryers finally stopped

used laundry room, front desk had quarters available and gave a complimentary box of tide

laundry facilities excellent

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled

indoor pools and laundry facilities for guests

the laundry dryers did not work well

only one set of laundry machines and the dryer was not working properly.

hotel was clean, breakfast was good, workers were pleasant, pool & hot tub were good, had a laundry room,arcade

guest laundry facilities were not accessible on account of repair work that was needed

such as rumbling,the entire stay etc; however did not realize that we were 2 doors from the laundry room

room met expectations, nice plus to have laundry facilities

great room close to everything (laundry, elevator, ice )

it had a pool, gym, laundry and hot breakfast

beds are very comfy. the laundry service

the pool

the heated pool and hot tub was very cold.

wifi in the room really didn't work well on my computer, which has some significant security

room was muggy, bed linens had dried blood stains on them and one day room service was not done on our room

people with street clothes in pool

there are 3 washers and 3 dryers, all large size, to accommodate your laundry needs; they are coin operated

we were put on the first floor by the laundry room and the breakfast area, so it got loud

two room suite needs better cookwear for the kitchen area

the room was big spacious and the kitchen was fully equipped. my kids loved it!

the breakfast room is very nice

clean and pet friendly

plenty parking. surroundings excellent

especially appreciated all the pet friendly amenities

changing in the room was difficult as the room can be seen from the parking lot

very polite, pool was wonderful, breakfast was the best

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

don't plan on staying there long and having laundry done; they have the laundry bags and request forms in the

laundry mat was out of service, pull out bed was disgusting

the pools spa was cold, and they didnt know or want to change the temperature

spacious rooms, nice breakfast, nice staff

hot tub water wasn t hot. pool water was pretty chilly. some rooms need new beds.

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

laundry facility was out of service.

a mini-suite, but not a single kitchen utensil

smoking but no ashtray

staff, wifi is decent, room size was perfect for 2

laundry piled up in hallway for over twelve hours

microwave in individual rooms my room was down two hallways from the front desk, next to the laundry room

pool was down , lights very dim in bathroom , no laundry facility for guests

not clean dirty laundry

the food and bar service also were excellent

close to the laundry room so we saw roaches

indoor pool

had trouble with the wifi tried to call front desk the phone stayed busy so i did use my

the pool is open until 11pm

pool closed

laundry facilities

the early shuttle service

really appreciate the complimentary airport shuttle at 4 a.m.

liked the pool & hot tub

great access to the airport. very accommodating with car parking while traveling.

no pool. no breakfast like the were before virus. no training room.

hotel had a lovely breakfast buffet that included fresh juices and smoothies

beds were super comfortable! staff was very nice. pool was great as was the fitness room.

good hot breakfast!

parking was easy

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

kids running through the 3rd floor chasing each other with nerf guns being obnoxiously loud

the pool was cold, had small worms/caterpillars in it, and had a weird smell.

of cockroaches roaming the corridors on the 2nd floor at 3am as i was on my way to the onsite gym on my last

staff was very friendly and so were the shuttle drivers

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

was in close proximity to the hotel's laundry room

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

also appreciated having laundry facilities

good breakfast. was able to do laundry before leaving. very friendly staff!!!

the chaperones were not too interested as to what the kids where up to

seems they are building something in the parking lot so the parking situation was a bit complicated

multiple soccer teams at the property and lots of the kids and some adults were not wearing masks

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the next time we

good shuttle easy check in

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry

no laundry

was no laundry facility available for the customer to use

the wifi wasn't very good, had to switch to my personal hotspot

probably the gym smell not to bad not to good

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

no internet at all, no breakfast and pool very far from the room

very historical. nice details. room was nice. bar was lovely

the location, the hotel facilities, the golf course

made sure i was safe, checking in on me, cleaning the sidewalk, setting a fire (the room had a fireplace),

from having a working fireplace in our bedroom and the comfortable yet historical accurate furniture- we had

the guest laundry room was not cleaned the time we were there

convenient location-easy to find and large parking lot

the gym was nice

to enter parking lot from street and to pull out onto the street in either direction from lot

room size was spacious, with small kitchenette, refrigerator, microwave, cabinets, coffee maker and sink

we also were able to use the pool and spa at adjoining property which was

my kids outgrew out the small woodlands rooms a long time ago

as we had a family with young children in the room next to us and we was woken at 7:00am with the kids running

i stayed in the pet friendly building. it was a little dusty

wife called twice for pick up from spa

the pool was nice. food at the facility. nice and clean

great location to busch gardens. friendly staff. awesome pool for the kids.

water was cold however that did not stop my son or the other kids there from playing in it

kids seemed to be swimming and jumping in and out of the whirlpool late into the night

my kids had a very hard time trying to sleep on it

wish they had a coin machine in the guest laundry

no change machine in the laundry room.

rooms, lobby, and laundry area was clean

laundry machines all worked perfectly fine

i was surprised to see a laundry facility and the pool area was clean and inviting

additionally, the food was good and it also had laundry service

the breakfast and pool were okay. free wifi and onsite laundry were appreciated.

friendly staff, laundry facilities, very nice breakfast included

location, staff, room, laundry machine, over all great hotel.

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change