i have previously stayed in the 2nd best room with the pool and this time it was a suite and i was surprised

food is amazing. great facilities - large rooms, multiple pools for sunbathing, good gym, etc.

the room and views. the all adult pool.

breakfast service, beautiful way of starting the day in the garden

the bar has always been good but the kitchen is

has a locked parking for your car

was really unexpected - wifi 1 per day

parking in front, spacious room, nice personal and compatible prices

also the plenty of parking spaces and the security of the area

kitchen staff seemed to be trying hard

free wifi and air conditioning so lovely and cool

the wifi signal was poor

- wifi was working only near doors - tv could be a little bit better ;)

wifi in bedroom kept cutting out

great location, clean, spacious, good wifi very friendly staff, top place

had two plush toys that disappeared, probably they were wrapped with the sheet and sent to laundry but never

the breakfast was good with a lot of options, but no variety from one day to the other

a lot for the money - nice rooms, a great breakfast buffet, two pools, beachfront access, free parking and

the breakfast was great and exceeded expectation

disappointed with spa due to closed facilities and only 3 of the stone beds worked

they even give you a small kitchen package including 2 tabs of laundry detergent and soap/ sponge for the dishes

pack provided to get you started for laundry/washing up dishes

water pressure on showers very low, no basic wash up or laundry liquids etc

also we had to buy dish soap, laundry detergents and other things for the kitchen

laundry washing machine

the kitchen is very small but who needs that with such good restaurants nearby

free onsite parking

ample parking space and a balcony to enjoy your breakfast

breakfast was very good and the staff were all very friendly and helpful

two minutes from the beach and lovely restaurants and bars within the immediate vicinity

general we liked everything, if something could be improved i d suggest heated pool- we visited in the beginning

> location was excellent > very clean > modern > roof top pool

the pool is small but ok for plunge pool.

a small court for football and basketball, the mini market has all the essentials, and the laundry room is

if you want something family orientated then this place is great for kids

pool water was really cold (but this is by default in all spain)

we had bedroom and a living room with kitchen

the kitchen had everything we needed for self-catering, and the layout made it easy to settle in and

truly terrific hospitality with a fabulous, spotless, room and an open bar based on trust

honesty bar with excellent selection

breakfast is fabulous - home baked gluten free bread for me - and the honesty bar and treats are the best i

va, wine, beer, soft drinks,

peaceful setting, the welcoming atmosphere, the honesty bar with guest fridge and tupperware box for own items

fabulous location, lovely breakfast!!

classy hotel with superb breakfast

stylish and immaculately finished property, our bedroom faced the marina , the rooftop bar and lounge area was

a pool /spa would be nice

a pool /spa would be nice

breakfast is terrible luckily there is a nice bar close to the hotel

the gym is no actually a gym, but an accumulation of treadmills w/o weights or machines to exercise

the gym room was hot because no one was there

on one occasion after waiting 20 minutes for a drink, we gave up and walked to the bar to get it ourselves

indoor pool is underconstruction :(

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

wifi reception in room need improvement.

the wifi was free and excellent quality too

breakfast was excellent

the spa pool but it was a disappointment because they did not have any pads or pool noodles for kids to swim

excellent breakfast. large, freshly renovated and comfortable room.

quiet and perfect for relaxing with the best pool and garden area and magnificent breakfast buffet

quiet place, near the golf, very clean room and bathroom, the staff is so kind and professional

wonderful stay the hotel is set in a tranquil, beautifully landscaped area right on the golf course, making

kid and another half is more for adults) the breakfast selection is good: fruits, cheese, eggs, we were pleased

also the hotel offers no laundry facilities, merely a phone number for an external laundry

pool was great, as an adults only hotel it was very peaceful while sunbathing

staff were excellent at every level from reception desk, breakfast restaurant, room service & spa

gym was open earlier & later hours, also that fancy indoor spa specific pool was included in price

no one to help with luggage wifi kept dropping off

the healthy food washing -laundry room service

we really liked that there was laundry service

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

laundry is very cheap and convenient

loved the decor and the pool

spa also does not have changing rooms on the ground floor (you have to take stairs to get to them)

the breakfast was wonderful, a huge variety of fresh produce at the buffet and menu options

rooms are beautiful, food is excellent and spa is amazing. +++ doesn't feel crowded

the spa is one the best i have ever experienced in my life

including a range of baths and steam rooms, a sauna and an indoor pool along with a good gym area

the massage in the spa was excellent, the gym was fantastic

an exciting kids club with daily programs and master classes to keep children interested all day long, thumbs

also very close to sotogrande and reserva pool

the main pool could feel overcrowded, breakfast indoors was quite noisy, and the music around the beach club

the room s , the location and the breakfast were amazing!

the hotel was nice, the room service was amazing

poor english tv choices , and room service booking wasn't really friendly or helpful

the gym could have an update.

gym didn t have water to drink

staff could not have been more friendly and helpful especially hamed with his cocktails at the bar and miguel

with separate living room and bedroom areas, and a third separate area for clothes and luggage/golf clubs

great views both mountain and sea / pool facing

pool area was clean and well kept and the indoor pool was perfect for an evening, shame the jacuzzi

not enough bar staff

plenty of free parking spots

it is extremely secure and safe in this complex and there is parking in the basement for each apartment should

great pool and pool bar - wifi excellent

area around pool could have been a bit grassier but i m really clutching to find anything negative to

lovely and clean , close to pool

well equipped kitchen and a washing machine- everything you need travelling with kids

lots of space, beautifully furnished, laundry facilities so practical when traveling with small

well equipped three room apartment, with dishwasher, laundry machine and drier

set up as a resort with kids' club (the ladies at the club were very nice, multi-language speaking and entertaining

pools were cold and could do with heating- regulars told us they are cold in the height of summer

the spa area is amazing, they have all for a relaxing experience.

the breakfast was fantastic as was all the food in the restaurants we had

the breakfast as one of the better ones we ve been to, the staff very accommodating, the onsite

cocktails were good, bar is very chilled out overlooking the sea and pool

the breakfast was pretty good and the spa was amazing. the restuarants were good as well.

great calming spa with excellent facilities and treatments

laundry was really expensive, the bed sheets were never changed during our 1 week stay

food, views, comfortable room, entertainment, quiet swimming pool (such a bonus if you just want to relax), very

i cannot recommend this place highly enough, they also had entertainment for adults and kids, we didn't attend

the staff are so polite and helpful the whole place is perfectly clean and the bar and restaurant are

the entire reception staff, especially vadim, restaurant maricarmen montero, bar raul

late check out cost was good and the staff throughout were lovely

the bathroom with jacuzzi was something that we and our kids will never forget

were tiles missing in the pool area which was quite uncomfortable under foot

of furniture and facilities were broken and not functioning - moldy and broken room furniture -room

everything. location, room with comfortable bed, room service , breakfast.

reluctant to offer an iron and ironing board. no laundry service

access to the rooftop bar area was closed

wifi is unstable on the 5th floor where we stayed.

left in room and we thought it was complimentary as nothing on water to suggest was part of mini bar section as

minutes walk to beach,they have good staffs, clean room everyday & so quiet inside my room, good wifi

were all excellent, the views, the location, breakfast was superb and access to 27 holes for golf

kids club was closed, no access to indoor pool in spa for kids and very little for children to do

golf courses are all excellent and c is the most challenging

a larger indoor pool and gym would have been nice, but not essential to enjoy stay.

pool staff went out of their way to help !!

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

laundry services /room service

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

wifi was not free which is very strange for a hotel

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

small kitchen with fully stocked mini bar

free wifi breakfast good dinner not so great

hotel, right on the beach with bar and cafe

checked in and he had thrown his laundry into the hall (which was still there the next day)

breakfast was great. interiour of the room and lobby is very well designed. location is perfect.

wifi is really bad in the rooms, in the lobby it is much faster

is perfect in the heart of puerto banus , breakfast buffet was very good with lots of options , room is newly

of hot breakfast food and dinnerware, unfriendly arrival checkin by male receptionist, wifi on request only

it it did seem a bit crowed but still looked lovely and had a bite to eat from the outside pool bar not a lot

great pool for kids and adults, and location

we didn t even get given a wifi code

one bar man let the hotel down

poor wifi connection

pool was very clean and plenty of room for the kids to have fun

plenty of wardrobe space and a well equipped kitchen

nothing really for kids

the location, spacious apartment, fully equipped kitchen, friendly and helpful coworkers

nothing really for kids

the laundry given took two days, as it wasn't given to me until after 5

gym poor

lunch in the adult bar was exceptional, as were the cocktails

mini gym is small so would get busy with 2 or 3 people there all in all we had a nice

quality and choice of breakfast excellent

wifi service every evening, kept cutting out

we loved the outdoor gym, and if you're into running the beachfront path is amazing - you can follow it all

all staff, bar none were super friendly and helpful

and bar areas were always vibrant a trendy dj in the background played great music plenty of parking the menu

swimming pool area particularly good for kids

no way to do laundry on the weekend.

good entertainment and liked having the mini bar as we were all inclusive

the bar staff were great fun and friendly

spa schedule

the pool area is lovely and the buffet breakfast is good

the staff were incredibly friendly, the apartments were spacious and the grounds and pool were very well kept

the menu was pricey and didn t cater to kids at all

the grounds were beautifully kept and the swimming pool, although cold, was very good

the apartment was superb, clean with a double size balcony overlooking the pool and beach

amazing location, spacious and well-equipped apartments, pet-friendly, lots of space.

very weak wifi

poor wifi in the room, small bathroom, no lift

a bit noisy. only one socket. wifi was naff.

the location near gibraltar they have a parking garage wifi works well

there is no wifi password written anywhere in the room

great room, nice view, mini bar and laundry. perfect and the staff was great too

i made use of the gym which had great equipment in it

great room, nice view, mini bar and laundry. perfect and the staff was great too

gym was perfect for a morning workout

perfect location staff friendly very clean small gym but sufficient

to get wifi connected,,,had to wait 1 and half hrs for food, mouldy bathrooms

was difficult to book for two adults and a child so i just took my kids in with me and we slept together which

room was clean and spacious, staff was attentive, breakfast was delicious

poor soundproofing and a lot of kids screaming

big room, excellent breakfast, nice hotel

they didn t provide an in-house laundry service.

irons for guest use(i like to iron my clothes myself) but they do have a 24hr laundry service

bed breakfast was very good and gives multiple food choices they also offer a laundry

kids enjoyed staying there

they charged for parking even though you staying in the hotel

a wonderful garden especially after dark. great breakfast with full of cheese, fruits, sweets.

comfortable, great choice of restaurants, superb breakfast, excellent location, staff friendly & helpful

however it did make getting to the gym and spa area more difficult and i could hear the work whilst i had my

great , amazing food af the restaurants great breakfast the staff is excellent from the door to room service

rooms, the gardens, breakfast and the breach restaurant.

rooms need a bit of updating, laundry service very expensive, not much in walking distance

they said we had to use their laundry service which would cost a fortune

to pay for laundry service because they refused to give us an iron

they suggested the laundry service

wish i had an iron in the room but they had laundry service

hotel , playa, gym ..all was perfect !!

3- no rides to breakfast or spa ( u need to walk ) even though there is available golf carts

spa availability for guests which in a 5 star hotel is unacceptable

nobu room service available

we were driven to our junior suite in a golf cart

wifi spotty in room 101. the floor needs to be redone

bar closed

the mini bar had nothing in

booking never said there was an extra $25 pet fee

no restaurant or bar in the evening

no laundry despite being mentioned here.

breakfast and bed for kids

nice and clean rooms and good breakfast

is in quiet neighbourhood, rooms are spacious, nice bathroom and showers and nice breakfast

smaller kids sure, but bigger kids or two couples

loved the herb/kitchen garden leading down to the yoga

property seems dated prices of kids club room service and breakfast were excessive

they offer you with various activities for family and kids

parking availability

there was also a spa which overlooked the sea offering thalassotherapy, massage and other treatments

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

location, staff were very helpful and lovely pool area and hotel very clean

staff very helpful. kids loved the pool. breakfast nice. rooms good. location good.

wifi in the room completely failed 80% of the time and poor the rest of the time

the pool was great and the location.

are a bit ‘tired’ but apartments with great sunny terrace are very comfortable for stays with kids

a group of people at restaurant and pool that were completely drunk and speaking very loudly with kids running

the pool is absolutely perfect especially for kids

did not enjoy the fact that they accidentally threw away my laundry and denied it

the food at the pool bar and restaurant is very good

the gym was opened too late 11am

gym didn t open till 10am.

very patchy wifi and no satelite tv

the kitchenette was on the small side but manageable and the wifi was a little slow.

had requested an early check in - the receptionist ana was very accomodating and welcoming and was even given

comfortable, good size rooms, nice pool, lovely staff, brilliant location

such a high price per night since your located next to the beach, a customer would expect great wifi service

but the room has a kitchen corner as well, so if you like to have diversity in breakfasts (not the same food

good wifi,good air con

there was no pool or bar to relax at.

service bar inexistant

wifi free and unlimited and easy to connect to

rooms are dirty, the beds uncomfortable and sliding in all places, and noisy from the bar downstairs

perfect place to spend the afternoon * perfect location between the beach and old city * laundry

modern decor, bonus of a rooftop pool and bar.. we loved the location, very central...

pool could be warmer

poor wifi

good wifi

also had a very good laundry service which was great value at less than a euro for underwear and returned the

superb location, spacious room, lovely pool and bar area

the hotel has good facilities; a rooftop pool for doing lengths, a gym room, a roof bar and restaurant

the only this i was missing was a pool but again beach was so close it

selection for breakfast

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

was perfect, the kids club was closed unfortunately due to off season but we were able to take some toys

lovely bar and outside areas and great facilities - we used the gym and swimming pool (there are 2)

good food, facilities (gym), stunning service

i also won guest of the day award and was given access to the spa and a cocktail at the bar which was a wonderful

it was tiny, located next to the laundry room, with very low ceiling and no natural ventilation

perfect location and amazing rooftop bar :-)

petit boutique hotel with charm. brand new, very fresh

wifi , bed was something from the flinstones ( memory stone )

and bathrooms, a beautiful room for the parents and very convenient room with bunkbed for the kids

improvements and taken almost every aspect to another level; decor, room design and comfort, breakfast quality

the reception area is light and spacious, with a library / bar room on the ground floor offering drinks and

issue is that the pre arrival instructions were not clear enough about how to drive there and the parking

aspect to another level; decor, room design and comfort, breakfast quality, staff friendliness, parking options

the breakfast was exceptional, with a wide variety and fresh options every morning and they were so

good wifi, excellent bath/shower

free wifi worked well

the online pictures made it look like there was a shared kitchen but there wasn t.

lovely terrace, quiet room, good wifi

the room and room service were excellent

had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

spa staff a bit snooty

sometimes music at beach bar was a little loud.

we sat by the pool or beach and were served food and drinks while the dj played

only set back was the noise from the roof top bar if you are staying on the 9th floors (also the best rooms)