hotel employee at the front desk was very friendly and went out of his way to help us with laundry

i had to call and ask for wifi password breakfast hours things that are normally told when you check in

breakfast was stale

the beds were comfortable, and i liked the breakfast.

clean great size rooms and i got up n and ate the breakfast every mornin

we were told after we checked in that there was a $150 non refundable pet fee

beds amd kitchen were just right

stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked

it was a great alternative from staying in the overly expensive casino hotels nearby

included with full kitchen and dishwasher

i liked the room, it was nice. i liked the inside pool as well. the kids had a blast!

not as quiet as we would have liked. many kids during our stay

the pool could have been cleaner

the breakfast was good & the greeter at breakfast was excellent & very helpful.

good location and clean. ladies who work for breakfast was so nice and kindness.

the pool closed too early for us to be able to make good use of while we were there

staff was friendly, the breakfast buffet was good, the rooms were clean, and the pool was nice

was loud, limited wifi unless you pay extra

expensive, in a bad area , roads were bad pool was broken,

convenient to travel, full bar and restaurant.

the breakfast was great and had a variety of items

the nice staff and delicious breakfast.

greeted me right away and explained everything to me about breakfast ice machines, etc

not like the fact the pool was dirty with stuff from trees and something else was film on top of the water

a large kitchen garbage bag full of garbage was left in the room twice

friendly, helpful staff. clean place. laundry was great!

coffee was lukewarm. otherwise good breakfast.

i thought that would be ok to leave him since we paid the pet fee and he was in his cage

breakfast and helpful staff.

loved the breakfast, it wasnt the same each morning, the pool was clean and fresh, the sheets smelled amazing

breakfast was the main reason i chose this place but all there was, was toast

did not eat breakfast. location convenient to food, stores, and interstate.

carpet in the room has a distinct smell, and needs to be replaced. also, there are no breakfast.

breakfast was insufficient but i didn t expect a lot for that price.

purchased a late check out, but because i wasn't not out of the room by normal checkout, 11:00am, she went and

the laundry facilities were out of order

laundry units out of order room too dark in evening (not enough lamps) yet too much window light

beds was super comfortable, rooms, lobby everything was super clean, awesome breakfast, really close to shopping

everything was nice and clean good breakfast too.

breakfast was great and we were able to swim after getting back from our softball tournament late

had a musky smell, guest laundry full of dust with only one washer/dryer

sufficient breakfast, nice indior pool, jacuzzi, & guest laundry.

it wasn't any breakfast

it was very clean, had games to play outside, and the breakfast was great!

had outside seating right outside and gym is right there too

location/free laundry/front lobby clean

love the guest laundry & breakfasts, new coffee station

i enjoyed the breakfast and the free guest laundry was very helpful

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

no hot breakfast but i understood

friday july9th we left saturday the 10th this was a trip for our wedding anniversary how sad the laundry at this

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

toilet paper and towels were easily accessible when stocked in laundry room

i pulled up in the parking lot and never got out of my vehicle

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

needed plastic laundry bag for swim suit

hotel has no laundry room

most hotels i have stayed in have provided a laundry bag for dirty clothes

cleaniness of the room needs improvement (no trash bags, no laundry bag)

the smoking

parking; large comfortable room; hot shower; guest laundry on site (pay) and a good breakfast selection

olive garden in same parking lot

the breakfast was great and the location was great

pet friendly and easy access for pet to outside

clean, quiet, indoor pool was open till 10pm

the time they serve breakfast was rather limited!

parking lot light out was dark in back and the have a new manager that has his large rv in parking

from and shuttle to casino

they have a casino shuttle but are just a short drive away

bed was comfy and i love the kitchen area

it made it hard bc we had to leave and go wash clothes at laundry world

laundry bag

not enough parking. had to park in handicapped space

parking spots are too narrow

we ran out of toilet paper, had only one small bar of soap for two sinks, and there were only towels for two

shuttle was convenient. staff was great and breakfast was great

i enjoyed the swimming pool, it allowed me to work out a lot of stressful points

very clean hotel. staff was professional and friendly. breakfast was very good.

indoor pool and friendly staff

the pool was clean and the kids enjoyed it so much

back by the laundry room, water drains into parking lot & the algea growth is slippery where parking spaces are

breakfast was great

from being genuinely greeted at the front door, to the delicious breakfast and late check out, all was perfect

they had a shuttle to our concert at golden nugget which was nice and a breakfast when we woke

daughter and i were impressed with the amenities included such as, the gym, free breakfast, the stylish and

the property also was supposed to be a pet friendly hotel and asks guests who bring pets to crate them when

of long pull thru parking spots from pickup truck and uhaul trailer

breakfast could of offered a wider variety of items but the coffee was good

huge rooms and pet friendly.

the only problem i found was that there were no lounge chairs to sunbathe by the pool.

it is in fact a suite with full kitchen.

close to casinos.

very close to the casinos and easy access from highway.

new, comfortable beds, kitchen

the kitchen was great, very comfortable bed!

free laundry

clean rooms, wonderful breakfast friendly and helpful staff

was a little to hard for me and not enough shade around pool

pool and gym and loved the kitchen

breakfast was closed due to covid, but they provided breakfast bags.

very convenient location, ample parking.

location was close to casino. staff were very helpful and nice.

i liked the indoor pool and the staff at the desk was friendly.

says there was a restaurant and bar but neither were open

the indoor pool

the security in the parking lot and the secured doors at night.

your website said that breakfast was included. none was offered.

towels and linen was clean but stained pretty bad and parking area was cramped.

breakfast wasn't worth waking up for nor was worth being included with my stay

was clean but the construction workers need to be diligent in keeping screws etc picked up on the parking areas

they had an inside pool, laundry room on our floor (only 1 washer and 1 dryer but thankfully no one else was

in any way because it is up to management to keep it stopped they had no trash bags they had no laundry bags a

if you are in lake charles for the casinos, the hotel has a shuttle that runs every hour on the

and bonus there is a shuttle that takes you to and from the casinos

parking was great, we thoroughly enjoyed our stay

smell of marijuana was so strong coming from the employee desk and laundry area

in the room filthy the bed was just ok there was no laundry bag no soap in room not 1 towel the remote for tv

smell of the sewerage was coming from the kitchen sink so every time you showered the stronger the smell got in

kind of secluded and we liked that (better than having a pool located right by the street or the parking lot

rooms were nice and clean, big tv set, i loved the wood floors, and the best part was they were pet friendly

this place is a dump and the wifi doesn't work either.

the parking lot stayed filled with drug dealers

chose this for the guest laundry service

the on site washing machine tub was covered in mold it was so bad i went to the local laundry mat

when we would ask for towels they would say they were waiting for them to come from laundry

the parking was well maintained and had lots of parking and lights

room was hot a/c was spotty and the room smelled like a sweaty gym shoe

it was also located away from the hotel in the corner of the parking lot

parking was available less than 100 meters from our room

the pool was extremely small. the elevator moved really slow.

breakfast in the morning

parking was available but i think that was by luck not design. bed was comfortable.

dingy towels, laundry didn t work, bathrooms were unkempt and need updating.

the pool wasn't open.

the included breakfast was good and had many options: eggs, sausage, pastries, cereal, oatmeal, yogurt, coffee

we did not stay there because the pool was not available

the diverse breakfast selections were a major plus

only thing i can say i did not like was the parking at the very back

pool was not open, early season tho.

everything, room was great! pool was refreshing!! will be back!

a lovely quiete place on the texas / louisiana border, very clean and a small casino next door.

... i missed breakfast ...