the hotel also has a guest laundry room which is always a benefit to guests as needed

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

kids thought pool too small ;)

even had free open wifi

great breakfast, great location, super friendly staff, huge suite. lots of parking.

a bunch of loud kids running around not the hotels fault that is the parents fault

we had a nice father's day breakfast with family

the bar downstairs was really good - way better than i expected and the breakfast was fantastic

parking only due to a wedding but still good

good location. breakfast was good

laundry and drier were charging 2 dollars each

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

you can enter from the 24 hr gym or a hallway that also leads to laundry

with the hotel pool and complimentary breakfast, there is no other hotel we would have chosen

also public laundry with indoor swimming pool

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

clean, convenient parking, great breakfast

girl that worked the desk friday night and saturday morning was a+, we had pool time which was perfect

kids wished there were more pancakes than just 1 day on the weekend. lol

guest laundry is great but please have a coin machine.

very convenient to where i had to get early next morning. late check out was great.

absolutely great hotel, breakfast food was better then i ve seen in awhile and the gym is okay

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

the lack of food, no room service, only a continental breakfast is available.

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

brought my dog vinnie and because it's pet friendly i saw so many other pets

pet friendly is a huge help for us

no room service at moment due to covid restrictions

great room service and delivery of ice/robes/ slippers right to your room

loved the fact i could do laundry right there

very clean. there's a laundry in self service for the hotel clients. breakfast is ok.

laundry facilities grandchildren thought the pool was super

laundry facilities

what was worse was when we arrived, for a hotel with 28 rooms, there was only two cars in the parking lot friday

guest laundry was not working either, that was a shame

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

breakfast was ok, but could have had more options. nothing special.

lots of breakfast options

beautiful and clean. gym had great equipment

no detergent available for laundry.

staff free breakfast was as expected room was available at check in time lots of parking

pool was a bit busy but very warm, kids enjoyed it

was a pint of bad milk in the fridge which i happened to serve my kids with (cereals)

front desk wasn't not good and communicating and the wifi sucks at this hotel.

landry facility only 1 building , need to walk outside to do your laundry

great staff. good continental breakfast. laundry on site. thanks

lovely clean rooms, great beds and bedding. laundry on site was a bonus

that there was no laundry

plus, not having a charger phone or one with access to wifi / data

they finally have the jacuzzi and pool open so that s a nice bonus

the only thing is that the pool is not yet accessible but everything other than that is amazing

plenty of parking

came back after using the washroom to ask if i could do early checkin and she said with a very bad and high

the room had a kitchen and balcony

however i was told there is a laundry service available which is collected in the morning only

cost of laundry too high 4 dollars each machine

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

excessive noise from the laundry room and the laundry pick up,other then that everything else

parking spots were a bit small. we have a dodge ram truck. a wider spot would have been better.

the laundry room, the dryer was broken

i had to take wet towels to the laundry and pick up fresh ones each day

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

i did like the bed. also the laundry don't need to buy detergent and bounce.

close to the airport airport shuttle clean roomss comfortable beds

the restaurant and bar area looked wonderful

it has a swimming pool and can do laundry. close to airport.

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

we left on monday morning and the dirty laundry was still there

had all facilities, breakfast good, coffee, tea all day, laundry good.

the common areas/pool/gym are understandably closed, while the laundry room is accessible

several amenities available, such as a laundry room, gym, and pool

laundry machines were not all working, this was a major amenities to be counted on

kids loved it

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

parking almost full at night

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

the pool could be more kid friendly

the only down size was that parking seem to be limited although we did find a place to park.

there are laundry available for 2 cad each washer and dryer

laundry room that didn't charge too much money

the hot tub was comfortable and i was able to do laundry

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

and detergent if you want to use the laundry facility

no laundry for guests

location and shuttle service, huge room, and excellent bar staff

having a small kitchen, with sink offered us the opportunity to bring sandwiches for our flight the next morning

room service is great. beds are comfy.

that there was parking available and a great restaurant

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

nice size laundry

onsite laundry and grocery shopping for long stays

love the laundry facility

there was also an option for underground parking

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

have reserved a room for 2 adults and 2 kids (it is clearly written in our booking)

breakfast was not included in my stay and was pricey in site.

check-out time was late enough that we had time to go out for breakfast before having to leave

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

bonus reasonably priced laundry and lovely pool

we did not use the pool or laundry facilities but both areas looked clean and larger than in many hotels

kitchen and laundry facilities were very helpful

the pool and laundry facilities were an added benefit for length of our stay

the comfy suites, 24 hr laundry, complimentary breakfast has an omelet bar and everything you could want

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

location and it had laundry facilities

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

room service is good as well

(the pool was of a good size)

the pool was a key reason for picking this hotel for our kids

the staff is the best!! very helpful wow!!! i like the breakfast at the restaurant thanks

the breakfast was fantastic as well

the gym was excellent and offered both cardio and weights

pet friendly... the staff was helpful, friendly and accommodating

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

they had onsite coin laundry which was handy

the gym was pretty well equipped with good quality equipment that included treadmills, free weights,

hotel has a very sad pool/gym/terrace area

great kids room and teen room

really appreciated the guest laundry

the guest laundry is good

clean, comfortable and it had laundry facilities.

they need to add another washer and dryer in the laundry facility.

laundry

when i called i was accused of stealing a laundry bag

the bar and coffee were great and the atmosphere was great as well

room service would be a nice perk!

gym closed due to covid

walking distance to downtown comfortable beds nice bar within property

room service was excellent

free wifi wasn't available. had to pay extra.

the bartender/breakfast waiter miccio was lovely and friendly

the location is perfect, the breakfest was delicious and the bar was very convenient because it was extremly

most hotels have bar fridges in the rooms i can't believe this one didn't

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

finally, a laundry bag would be useful; we stayed for six days, so needed it

only being allowed to order room service with no access to a restaurant in the building

breakfast exceeded

was a very slight pet odour in the room on entry

we were able to do laundry and cook a meal

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

comfy bed good cooking facilities , laundry facilities

having washing machine and dryer were handy, and a functional kitchen

didn t have cutlery in the kitchen, otherwise a fantastic room.

the staff was friendly and the onsite laundry was a nice surprise

location, early check in and late check out was perfect, food at the restaurant was excellent and the coffee

wifi was terrible

the pool

good gym and pool facilities

laundry was a little expensive

maybe a self service laundry facility on the premises might be nice.

the laundry service was very pricey

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

the swimming pool and the gym and change rooms were

the flannel blanket didn t smell like fresh laundry.

there are laundry facilities and a great restaurant on the main level

location, it was clean and staff were so lovely - helping out with laundry

clean well maintained laundry facility

there are some additional facilities such as pool and laundry room

there is a laundry facility in the basement

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

this hotel also has good laundry facilities

the gym and laundry facilities

have laundry room in the basement, $1

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

the laundry service is horrible

no laundry bags in the room

breakfast was delicious and we were able to walk in right at 10:30 and were not made to feel like

the room had a fridge and food, and the room service was spectacular

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

parking, no continental breakfast

wished there would have been room service

room was not ready by 2 pm and i was told to wait at the reception with my 2 kids

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

no laundry mat for the guest to do it for longer stays.

and byward market, walking distance to parliament buildings, museums and rideau canal, price, pet friendly, room

got the last two, thin towels at the pool

and oven etc) and washer/dryer (a relief after 2 weeks of no laundry) easy walk to parliament hill and nepean

having a kitchen and laundry en-suite was perfect

they have everything in the kitchen, and have laundry area

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

probably the only downside was the lack of laundry detergent

came back from a concert at 10pm and it was impossible to access the restaurant or room service

the restaurant/bar and food gym

the parking is cheeper and easily accessible it will be awesome if they provide in room care for kids

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding

very nice rooms, great location, nice buffet breakfast (free for kids !)

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

the self servided laundry was convenient and helpful

room was next to laundry room, shouldn't be washing past 11:00pm

the room was besides the gym and we could hear weights being dropped, treadmill running, throughout the evening

breakfast was pricey

great bar upstairs and you can take drinks back to your room.

love the location, very kids friendly, and the room was very clean and spacious.

a beautiful hotel, rooms with a really nice aesthetic, gym on the top floor, great staff

loved it there, plus the rooftop bar was incredible

the kids really liked the cool shower

gym and sauna were top notch. im 6'5

i like the gym, the pool was well maintained and accessible, but narrow, so it was difficult to get space

gym and caffe in the room

pool area needs more chairs, towels to be available.

gym and pool facilities were great

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

our room was beside the laundry room and it was a bit noisy.

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

there were laundry facilities on site, i couldn't find them

fireplace is a nice touch

wish wifi was a bit faster.

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

spa suite king bed

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

the laundry facilities were also not clearly explained by the reception staff upon arrival

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities,

laundry room could also be very busy in the evening

laundry facilities were available

the 24-hour self-service laundry was convenient (3 ca$ for the washing machine and 3 ca$ for the dryer, on

hotel also contains laundry washer and dryer as paid service

easy check in, nice staff, self serve laundry on site

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

friendly staff, cozy room, clean, laundry, gym, pool and breakfast

there is a laundry space in the corridor, vending machines and ice maker

great gym and laundry facilities

access to guest laundry

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

has everything for a family! pool, laundry, near by mall and restaurants

had laundry facilities onsite

the air condition is great my husband like the self service laundry facilities

room was next to the laundry and other facilities which were extremely noisy all night long

we had to go elsewhere to do our laundry

the laundry room could have more than one machine. good but basic breakfast

kept a laundry bag in the guest laundry room, somebody stole it

no laundry services

they allow pets and have outside access to the rooms which is gd when ur travelling with a pet

pet friendly, clean, fairly quiet inspite the location.

the complimentary breakfast was a highlight fresh, tasty, and with plenty of variety to start the day right

the breakfast was very good and the room was updated and looked wonderful

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

no problem, but environmental save water, laundry

the counter staff was very helpful to address our laundry needs

we were over joyed to find a laundry as well

the laundry facility was very good

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

facilities were clean, great breakfast selection, comfortable bed and easy parking

just the pool wasn't open but that's only because of covid

pets are allowed so a big win for pet

no coins available at front desk for guest laundry

front desk could not provide change for laundry facility or vending.

no change for the laundry room at front desk had to go out for

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

not enough tables for breakfast.