laundry services extremely expensive

the pool has a nice view on faial, and is beeing cleaned every morning (and they are probably the only

hotel with wonderful breakfast

good location, good breakfast, helpful staff, good wifi

free car parking

great location, very good breakfast, parking.

room was not as soundproof as i would have liked, and the wifi in the room was poor

the spa was a welcome treat after a long day hike

great breakfast, comfortable room and pleasant staff

place putting gym on the third floor, jacuzzi in the middle of a room with a wooden floor

i asked about laundry service, they did not explain their process and i almost couldn t get my laundry back

no problem with parking in may

the gym wasn t as well equipped as it might have been, and had no air con, but when there are so many

free parking was provided

days hiking at a nearby island it was excellent to be able to relax in the indoor pool and enjoy breakfast with

helpful: she found us a car, she did pick up us from and drop off to the airport, let us use her laundry for

fatima and jorge are so nice with us, they also allowed us to make a laundry

there are beautiful gardens, lovely view of pico mountain and the ocean, and the cutest dog to pet when you

handy parking just outside

with garden was great and wonderful: very comfortable, clean and with all you need ( private parking, the kitchen

laundry service, they spoiled me a pullover, the director said will see something to compensate me,

think it is not worth the 4 stars, as the place still misses a small fridge, and the laundry service was not

breakfast was good staff were friendly free parking

nice breakfast

the pool was great for kids and to cool down

you will still have the mordern perks of many plugs to charge your devices, great wifi and warmth (shower and

plenty of parking, about a 10mins ish drive to horta

we really appreciated the cozy mattress, excellent wifi, delicious breakfast brought to our space every morning

loved the beautiful views, the pool & hot tub, & the delicious welcome breakfast

he keeps the houses, the garden and the pool very tidy

the location with a view of the sea and the island opposite, as well as the large pool, are truly exceptional

he helped us with the bags and made sure we always had enough towels and kitchen equipment

we especially enjoyed the pool and the jacuzzi

no bar , no restaurant, breakfast poor

parking is on the street, but there is only a few streets to park on

the proximity to the pool was the best in the hotel

while the hotel cafe and bar are open late it does not have kitchen staff 24/7 but this applies to the rest of

breakfast is really nice and they have a great selection of teas

no ironing facilities however laundry offered but this is no good if you are ironing clothing 10 mins before

hotel with a good breakfast and a michelin star restaurant

comfortable, perfect location, friendly staff, welcome drink,nice pool area, good (as opposed to excellent)

the bar food was overpriced.

location,parking,great views of town across river,friendly staff

breakfast was really good, everything was fresh

very short drive to the water park 7/8 kms away

the breakfast was lovely choice, and view what you would expect for location

no wifi at all

the location was perfect for me. two minutes from the bus station. breakfast was basic but good.