inside the room: strong wifi with a individual wifi extender inside the room

the breakfast was good and the location is good if you like seafood and fish.

the place was clean and the view at the top was great. breakfast was fine.

we were able to pay for our laundry to be washed - which was returned to us within 24hours

good breakfast included

we also enjoyed a dip in the pool to cool off

staff are very welcoming and caring, the rooms are spotlessly clean and spacious, the house has a pool and

we had a gorgeous room with a balcony overlooking the pool and luscious gardens

receive any instructions on how to connect to the wifi, how to operate my swipe card, where the gym and pools

;-) the system to log in to wifi wasn't always reliable, but the staff sorted out a new code straight away

weren't very many restaurant options in the area; many places serve breakfast and lunch, but close for dinner

definitely worth it. decent staff and delicious breakfast. check it out

sauna, turco and gym were not that appealing.

truck took out the tv and wifi for 2 days - not something the hotel could handle but that was

the location was very good. the room have a kitchen and a small fridge it was very good.

kitchen

wifi fast

a/c and wifi worked without a hitch

breakfast was nice and the staff very helpful.

breakfast was really good and the staff was very nice

at breakfast could be better, considering, that colombia is a high-quality producing country

breakfast not location and front desk

the breakfast was just ok cleaning service came in our room while sleeping you couldn t turn off the

laundry service is highlighted on the booking

same about laundry service - we wanted to have some items washed on saturday, but they said they won't be

the bathroom has a spa big enough for 2 adults comfortably

pool is mostly for ambience

stayed in, and the bath/spa was also enormous, it had a stairway to 2nd floor balcony over the pool

great value for money, room had bonuses like kitchen, fridge, good ac. location is fair.

the breakfast was very good and the location excelent.

i love the spa and the gym department .

booked a suite for 2 peoples but once got in the room only one towel, plus these a kitchen with no cooking ud8

clean room and set up except for some crawling small ants in the kitchen(no food was

also my package includes breakfast and i never receive it

breakfast was nice

she went into my room when i was having their awful breakfast downstairs

the breakfast was fair.

the room is nice and comfy and the location is very safe. they also have laundry service.

there is a simple rooftop with 24 hr access they offer fast laundry service at a reasonable price

best one i had in my life the staff was very helpful and honest (eg i forgot some money in the laundry that were

hotel was cozy and clean, the staff was very welcoming and the breakfast was very nice

for this price category, a traveler can expect a very clean, cheerful, and safe place with a good breakfast

laundry is crazy expensive there, would avoid

fairly late to breakfast but there were still some good food left

staff is super friendly and helpful and really nice breakfast included

was modern and clean, staff was professional and diligent, and the breakfast was delicious

i booked through booking i put spa tub, breakfast in the filter, this hotel showed up on my choices, i clicked

pool on the roof with sunbeds, 4min walk to amazing shopping center

for 2 days the wifi did not work and the rest of the days the signal was very poor!

they charged me 230$ for laundry and a minibar which is supposed to be included in the room

i had to purchase many times room service and all occasions the food taste and quality was the low standards

not much availability at the spa and the hair salon

great breakfast best staff nice location 5 stars

the casino unfortunately. many of the machines were in need of service

gave my laundry to the hotel - all my white shirts, came back destroyed with black spots

sent our clothes to laundry - i am not sure if it s their laundry but it was super expensive and doesn t

they helped us send our laundry out for service and got it back to us in less than 12 hours

oh, and the wifi, +10

wifi could have been slightly better but when we mentioned it to the staff they changed our room

did not recevie wash cloths when we asked we were told ohbita not laundry day

we asked if we could iron something for the evening and were told that the laundry was closed no other options

the laundry was slightly expensive and ended up delayed, but in general we found the staff very

i feel the wifi should have been free for the price

complimentary room upgrade. nice pool. outdoor breakfast and bar area

i did not like the price of laundry it was $200 it was almost 2 nights at the hotel

laundry rates

breakfast was excellent love it

huge room with 6 star view! liked also the breakfast restaurant and swiming pool combination!

pool and steam room were working properly so we had a blast

easy taxi service to and from the hotel, the staff were very good at arranging laundry, ordering of taxis' and

the building is beautiful and has a lot to offer with laundry service, restaurant, room service, cable tv, pool

walkable to restaurants and shops, laundry service available

they also have a laundry service and good security

great place! safe parking, nice staff, fast wifi, hot showers!

parking lot is not very comfortable, also noise from the street

effortless access and safe parking for my

would be a good idea to add a shaded area/umbrellas near the pool.

the pool was extremely cold and the restaurant is noise since is right on the street

location is right on the river, staff/hospitality is amazing, breakfast was delicious every morning, rooms are

have a room close to the inner square of the hotel it is loud until 11pm due to music, and the laundry is very

also room service meal lacked flavor

no parking.

the best but not bad either since it was located a block away from a mall that has a smartfit gym on the top

location, staff , food and awesome customer service from entrance, front desk, restaurant room service

they also did our laundry for an extra cost, which was very helpfull

clean and comfy hot shower good breakfast eggs made on the spot recommended

chaotic breakfast service

there wasn't a lot of variety for breakfast and the dining area was a bit small

decent breakfast served every morning

we had an issue with laundry, which they don't advertise that they provide and for good reason

the laundry lady make things a little difficult and gave me a gringo price.

breakfast excellent location excellent plus+++ the service the staff is amazing

great staff and location, and very nice breakfast. would come back anytime

the breakfast was good but they didn't always have enough seating for the pax

especially the smart fit gym

great breakfast buffet,great restaurant for dinner, fresh not busy

house is next to a bar so on the weekends it was very noise, i have to put my earphones on because it was

service and the food the breakfast was really bad the taste of the food, you have to pay for the parking lot

location , breakfast and service

the breakfast option is well worth it

we had a little impasse with the room service and we told this during checkout.

the pool was small and the water was much warmer than expected

the pool is a joke

breakfast & breakfast room, gym

for example, when i ask if that was a laundry service available anywhere they simply said no and did not attempt

a nice range of combo options for breakfast, which we enjoyed

t show a picture of the kiddie pool

the reception, room service, kitchen and house keeping all excellent

wifi was awful, and there wasn t really a place to do work in the room

ubiquitous television in the bar area; and when sitting in the restaurant in the downstairs patio, you get two

ich were included with the room's fee

is some english in the hotel - the staff make an effort but ordering things like room service is difficult with

good service, lovely breakfast and good bar with a welcome drink

wifi works well, staff truly a 5star attitude

service, rooms, breakfast, location

the breakfast was fantastic

also, the wifi only worked downstairs in the lobby and not our rooms

to talk about the , cosy and well decorated rooms, maximum comfort, healty and daily changing breakfast, juices

the staff was very helpful. you get a home cooked meal for breakfast.

the elevator goes only to half floors, no lobby bar , no minibar in the rooms

the room service was exceptionally prompt

no toiletries in the room on the day of arrival (not even a single bar of soap)

only fault i could find was with the hotel s inefficient laundry service which admittedly probably isn t a

cheap, comfortable, breakfast included nice

the breakfast need more variety

breakfast wasn't good.

secure parking for our motorbike

payed $111 launders un laundry ( which was my 8 months daughters

it had a little pool, but the rooftop was under construction

all the staff were so great. i also liked the steam room. eggs at breakfast were delicious.

the staff it's really professional. a great location. super clean. good room service.

the pool is tiny, really too small for adult use

the hote lhas a lot of services, wifi signal and bandwith are very good

the biggest room, excellent breakfast, view to cali, friendly staff

gym needs better equipment. renovations in lobby ongoing but did not affect me.

room service has good food

trouble with wifi

more clean towels and fresh water in the gym

booked the hotel because of the pool and jacuzzi

the breakfast buffet was excellent.

the gym did not have air conditioning and it was very hot the neighborhood was a little bit

breakfast was good and fresh

hotel porter always on the ball for whatever you may need oh and last but not least hotel offer a laundry service

lots of simple breakfast options

great breakfast. free based on my plan. the staff, jonathan and young man at desk are excellent.

in such a central place, they more or less know tourists will donate to there cause, also found room service to

breakfast, they should have more options and adding the basic stuff to it, for example, orange

variety for breakfast would have been nice

old bedsheets, dirty towels, everyday same breakfast, too noisy etc , except friendly

great breakfast, nice little gym

the breakfast was not fantastic as others have reported

staff, cleanliness, breakfast, parking, beds

the breakfast included was just right to start my day

the breakfast was delicious

breakfast was ok, but the same both mornings we were there, and very little choice - eggs,

it s no means luxury but for the price

the wifi wasn t strong enough for the netflix in tv