the price and the pool

the breakfast, heated pool, and rooms were great

the breakfast was not breakfast

the breakfast hours were to early

i did not see a snack bar or a convenience store close by

had my sister-in-law, who lived in the area come to visit and they would not let them use the pool area with us

was perfect bc next door was a more kid friendly sister resort so ours (even though we had three kids) wasn't

i don't like that they allow people to save pool chairs all day.

construction noise also very quiet around the pool it would of been better with some music

minor quibble: would like to have seen heuvos rancheros on room service breakfast menu.

awesome view, incredible room with kitchen, laundry and huge balcony

nice staff, big rooms, laundry in each room

it’s very kids friendly

gorgeous hotel with a really fun pool.

the pool staff promptly met all of our needs

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

room service was better

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

the bar staff was poor

attentive room service

the food was very good, although we only ate at the sports bar and at the buffet breakfast in bella california

room service was good. hotel bellman's were nice. like location on medona beach

the (free) gym area is much better than expected--has not only a good weight room but a spa area with a steam

the room has great ocean view and kitchen

there is a bar on the patio, but no regular chairs or cocktail tables, you had to either recline or sit in a

but, everything was spotless and there was wonderful space in the room with a kitchenette, sitting area, and

wish hotel staff can do more about that especially when we are there with young kids

ate at the buffet at rosa, dined at paloma and cilantro, enjoyed room service and poolside service

kitchen not well stocked for cooking

the sheets on the bed smelled like dirty laundry/mildew

spa services were pricey

i didn t like that but my young adult kids didn t have issues

very slow wifi,

is excellent is beautiful, the only thing the hotel doesn't have is a pool bar, but my wife and myself had a

free laundry

they have a gym,laundry, spa

pool, entertainment room, bar, restaurant, laundry, gym, massage etc

everything and especially the laundry room if you need it!

was clean it had a laundry,gym,pool table,air hockey table,pool,bar, and free breakfast food was great and beds

wifi works in room, bathroom was clean, bed was comfortable, breakfast included

gym was a great surprise, love it

gym was good if your a gym rat solid little gym for gym lovers gotta go get the key but you

nice, clean, rooms with a/c and wifi

there was vallet parking for the car which was quite nice

breakfast you pay for ahead of time

the staff at the pool were very nice

only certain rooms have their own hot tub, or you can pay extra to use one in a confined space in the spa

also, the massage i got at the spa was not up to the standards of the price they charge

our stay included breakfast which was awesome. great variety and value!

book massages at the spa (maria is the best

and screaming over a volleyball game in the pool which made it unsafe for my 7 and 9 year old kids to get anywhere

the all inclusive did not include room service and did not allow us to take food to-go to our room

got the free wifi package

pool prices

think for the price they should have given guests free wifi and not made them pay

were filthy and wifi was old pay for use

bar esquina together with the location of the hotel in medano beach makes for a very comfortable

parking limited no view from hotel room

kitchenette area- we had to ask for pans and utensils

the rooftop 360 bar and pool is amazing

i knew it was under construction and that their main pool only received limited sun exposure

because the music from the roof top restaurant was pretty loud and at times, there were a lot of kids in the

the spa was fantastic and very reasonable

beachfront, beach club two infinity pools and a rooftop bar to die for

you also have gym and laundry

a rest (if you do not have a karaoke side room) very helpful staff, convenient but small free parking

location, parking, value

great bed, fine breakfast.

the breakfast selection and staff

it was a good central location in cabo san lucas, and was right across the street from the laundry cleaners

booking said there were laundry facilities but there were none

room opened out to the pool which was nice but the only window looked out on where the laundry was hung to dry

my room faced the laundry so the cleaning ladies woke me up every morning around 6 with their loud

room where we stayed was directly across from the hotels laundry area and there was a metal door that accessed

parking lot is far away, walking to the hotel using super high and large stairs is terrible plus

the room service menu was really bad

the room service options were subpar and didn t meet any basic dietary restrictions

they should be considerate about the price they charge for kids

wifi was good, lighting was good, room was very nice and the small studio was plenty of room for

no laundry room

laundry service on the app is very dumb as they literally only brought us a bag without the list &

it was taking a quite while for housekeeping to come, like refill of shampoo and bringing laundry bag to send

plenty of room for parking as well

wifi is often broken

we have stayed several times and each time they have another upgrade - new gym, additional bars/restaurants

about our stay was perfect, except for the fact that the kids camp was closed while we were there

we got a kitchen room with nice view, we literally didn t find the need to go out since the view from our

pool area very nice, there is a 2nd pool that is quiet for reading too

everything was excellent especially the kids club

laundry service on site much

the supermarket and laundry on site were also excellent

liked the location, and that was a laundry and little store on premises

loved the size of the room, the amenities, on site laundry service, mini market

together in the courtyard with lots of loud banter, and firing down linens from upper floors to laundry staff

high prices, especially the spa and service not great

the palapa bar and cocina were delicious and tranquil

the restaurant and the bar at the facility were way overpriced.

was construction going on as they are building phase 2 of the resort so while you are by the pool it can be

gym is huge, super modern equipment with complimentary headphones, drinks and towels

one bar close by blaring music til midnight every night.

great pool areas and beach

the rooms were beautiful with the little pool on the balcony

good wifi

wifi was poor

the wifi in the room was strong

wifi worked very well

staff, the view, the pool side entertainment, breakfast

also 10:30am every morning personal training with darren in the gym was awesome

cleanliness of seating in bar and restaurant

breakfast was pretty good for the most part

the spa was fabulous as well

the gardens are beautiful and the pool is clean and inviting

it had a full kitchen and a/c

the pool is cold but i really don't mind that.

good wifi

if you want a fancy hotel with big pool, party night life, luxury bed and hot breakfast, this might not be the

wifi not available in our room so had to go to main area - first world problem

good location, friendly staff, clean, safe, fast internet / wifi.

initial welcome was good and wifi was fine.

also wifi was strong which was a very important point for me

there is also a laundry in the hotel, where you can have your laundry washed at a reasonable price

the room was spacious. the security was nice. the laundry service was convenient.

the staff was friendly. we liked the laundry next door. close to downtown

the laundry service was great

parking spot for our rental car right out front was

laundry services were mishandled, blaring music from a bar across the street, and the room had zero

maybe it's their laundry that can't remove the stains

gym and pool bathrooms not handicap accessible

free wifi and coffee in the room

breakfast great. location is the best . best value for the money.

laundry service

wifi internet signal came and went--not stable

breakfast and pool

breakfast & wifi inc great rooftop pool with stunning view

hotel was close to the center and always had available parking

loved the tacos and quesadillas by the pool

the poolside bar at the ridge was out of commission throughout our stay

the pool area

breakfast was excellent and surpassed our expectations

we were unaware tgat they charge you 64 dollars for us of their threadbare pool towels

maybe a little better coffee options in the kitchen setup.

there are a couple smaller and semi-isolated adult pools, the others could sometimes be taken over by parents

large room with kitchen. beautiful ocean view everywhere. did not ever feel crowded.

although we only ate at the la roca restaurant for breakfast, it was delicious

service was really bad :( often at poolside i needed to seek someone out for drinks / food / or help with

there is no laundry on site and the bell staff unhelpful

the spa cabanas were amazing - the sound of the ocean waves lapping while getting a superb massage was

were: the mattress on the bed was hard, the pull-out sofa was very uncomfortable for my kids, the a/c did not

premium wifi cost extra but the basic wifi was more than sufficient for my video calls and the kids to be on

3) there is a kitchen that is equipped with pots/pans/silverware etc

laundry facilities were excellent

apparently, their version of all-inclusive has a laundry list of hidden exclusions that are never disclosed

large number of staff around the pool area and very attentive

great rooms and spectacular view. awesome pool with fun games for the kids and great happy hour.

i did not use the gym, like i wanted to, because i refused to pay to use it

also you have to pay for laundry service

also diego and juan our poolside waiters made sure we always had adrink in our hands

breakfast buffet is the best

wifi while great at the beach and pool areas didn t work at all in our room and not so great in

we loved the pickle ball court and the gym was super nice

the house keeping lady would do our laundry for a tip always kept our room clean

our room was right in front of the pool and room was really nice

also the wifi wasn t reaching our room

the pool and spa were relaxing, and it was nice to be able to order a drink from the pool bar at a reasonable

lovely room. big walk out terrace. great views. pool area attractive. helpful, kind staff.

the attention to detail on every aspect from the rooms, the extra accommodations, punctuality on room service

spa is amazing rated number 1 in mexico

the pool-side bar offered a stunning view of whales while we ate the best ceviche ever tasted and enjoyed

the private pool on our terrace was

spa was amazing too

big and beautiful villa with pool and hot tub overlooking the pacific

way to get around from the villas is by calling for a van pickup, whether you re heading to golf, the spa, or

room service food was horrible, all inclusive was not all inclusive

breakfast, lunch and dinner was excellent

the jacuzzi and the infinity pool .

the breakfast buffet was really good every morning

the breakfast menu is out of this world, i recommend the french toast and pretty much everything else

loved the dining areas/ gym & pool

you jamie and team for making our time by the pool the best

the couples massage at the spa is such a treat and the spa itself is just beautiful designed and so tranquil,

not much, gym, steam room etc

room service was also excellent

only one gym for such a large resort so it was busy

were hard and the pool restrooms need to be refilled with tp more often during this busy season

breakfast and service was great

very comfortable rooms with kitchen laundry and patios

there were no kids there when we stayed which was a bonus for us :) the vibe is very low key but fun

offered were not the same) however was quickly corrected by staff needed to bring own bags from parking lot to

they do have a gym, pool tables and daily activities like movie trivia and bingo

hit with a 28$ per day resort fee at check out but no idea what this resort fee covers, wifi

breakfast was really good lots of options and in a beautiful location

there were no shows/performances, the pool bar closed at 5:00 pm

drinks at pool bar and service was poor

is difficult to get to the food you have already paid for (except room service)

people save pool loungers all day.

no towels available at the pool

we loved the a-la-cart dining in the evening, the breakfast buffet was excellent

the food and golf

at peninsula was fantastic, the views to the ocean and the pool were great, service from the staff exceeded

food was delicious, staff very friendly, gym amazing, service is remarkable

the pool area is lovely and the landscaping is very well maintained and pretty

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well

the service was pretty poor everywhere, with the exception of rigo at the adult pool

the shower would flood because if the way it was built. the bar closed at 10.

our room was quiet, clean and most pools were not crowded. staff were friendly and helpful.

staff was great and the swim up pool was the best part the italian restaurant had good pizza and salads

views, free shuttle to the sister property near the marina, staff went above and beyond, breakfast buffet was

our room 4275 was located on a corner, near the pool, close to everything, restaurants, laundry, covid testing

t like the idea of not very many non-poor items for breakfast and like i said earlier, the gentleman that checked

the availability of golf carts for transport and the price was fantastic

the gym is fully equipped, they have water, clean and sanitized towels, great ac, bathrooms are clean,

they do have golf carts to get you around yet i would advise those with a handicap not to go to this resort

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

room service is extremely expensive 300 pesos for a hamburger? and it didn t taste too good!

spa was nice and also very unique and relaxing

main restaurant with theme-dinners) plus a nice sushi/tostada place at the beach and a sports bar for bar food

breakfast was just perfect for what i like and need in the morning

staff ready in golf carts to take you all around if you don't want to walk

guests don t seem to understand the concept of a private pool and felt entitled to use ours

quick golf cart ride to the beach area and carts are readily available

and the pool was hardly ever crowded which was a huge bonus during covid

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

the property was well maintained and even though the property was large they provided golf carts and drivers

sushi bar was terrible a bartender at the pool was very rude.

pools were great and the beach was wonderful to snorkel in and for the kids to play at

also, they are doing some construction across from the gym, so when running, i would be seeing a white construction

golf carts to take guests wherever on resort

oh, and each bar has a mixologist

of the room service food options were delicious and a pretty good deal for the level of service and

very nice pools and good gym classes

architecture and the scale of the property, the restaurants and the pools and gym

the beach is huge and there is a golf course next door

disappointed that the daily breakfast that was included in our booking contract was

suite halfway through your stay, invite you to attend a sales pitch for a time share, offer you breakfast,

no breakfast location was a little far

cause you can order anything you want from food to beverages, the room that we got also have a kitchen if you

we had breakfast in our room with the invilla dining daily and my favorite part of the morning is maury,

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

pool

unfortunately, the price for a family with multiple kids weeds out most people

spa services extremely expensive , ended-up not getting anything

the following day we ordered kids breakfast room service ahead of time to be delivered at 11:30 so she could

room service was excellent

pool area while amazingly beautiful felt crowded

the kids club was a hit for our two kiddos (age 6 and 8), and our private concierge made sure

it was very quiet and private with a beautiful beach pool and beach location

it, the decor, my comfy room, the sweet and ever helpful staff, the beach, the cool water of the pool to dip

gym could be improved , equipment was not working, it was very hot and there was no mats

beautiful property and restaurant, and amazing breakfast.

the pool area is small and there wasn't much activity going on

would be awesome if there was a spa at the rooftop pool

need cleaner restrooms by the pool

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

the pools were fun for kids but the adult pool was fun for adults

we loved our accommodations so much; spacious room with soaking tubs, large kitchen + balcony with hammocks

spa facilities were excellent

breakfast was good options were plentiful we at at the international each day .

breakfast was good no complains lots of variety

it was clean and quiet. great spa and food

they had 4 pools

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

the room was relatively ordinary and the plunge pool wasn t heated

and landscaping, the pool staff, and the valet staff

staff was great! grounds were very well kept. spa was amazing !

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

all of the rooms have a pool view and at least a partial ocean view

studio room was very clean, super nice, good size and the wifi was fast and easy to connect to

wish there was a pool bar pr poolside bar

sales pitch at check-in noise difficulty getting seats at the pool

the lazy river is wonderful as are the pools and hot tubs

great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and

beachfront bar and pool bar could have stayed open longer.

juan, gil, manuel and daniel at the beach bar and grill made us feel like family and added so much to our

room service very slow

) and great activities for kids

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

the men that service the pool area and bring food and drinks were awesome

from room service went above and beyond he went out of his way to take care of us

was construction going on so we didn t get to enjoy the pool bar

we watched eight staff member standing around the bar area talking amongst each other and after about 20min

we first arrived , it was a lot busier, we often waited a long time to be seated for breakfast often they didn

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait

what i didn t like they charged me $166.00 for laundry. smh not cool at all

we also tried to fix an appointment at the spa, due to the ridicolous prices (it was even more expensive than

kids club is great with activities

the reserve is no kids which we enjoyed because it was really loud in all of the other areas and were were

room service is exceptional and swim up bar is so convenient

nice as most dinners ended up being quite pricey without a more casual option, especially with kids

nice to have a more casual grill type place to go for dinner, and/or for the pool food area and bar to remain

room service food selection is very minimal

thanks to our room service who kept our room clean and comfortable twice a day and made us laugh with all these

is a very family oriented hotel which is a plus if you have young kids

we enjoyed relaxing by the pools, which were gorgeous and rented chairs over the infiniti pool for a day

welcome margarita when checking in and beautiful pools/beach area.

loved the pool options and great beach location

the aesthetic of the hotel, fitness facilities, and close proximity to the beach.

the fitness room was top notch and loved the morning lattes from the coffee shop in the main lobby

the service at the restaurants and at the pool were great

room service an delivery of food is prompt, hot, an beautifully displayed

rosalita at the breakfast establishment remembered our names by the second day

front pool as great for whale watching

the staff from the front desk to the spa and restaurants were excellent, and exceeded our expectations

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that

did not have breakfast

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

like almost everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool