laundry service needs another set washer/ dryer due to use

no in door pool or spa

the breakfast was top notch

parking is very limited for the type of crowds that come to that area

parking could be better,i came to ride royal blue

parking

breakfast was good with several choices

parking is good, and well lit which was nice when i solo travelled

not enough parking.

pool isn't heated, so it was cold

comfortable bed, clean linens, well equipped gym, and good breakfast.

a private party made parking a little tricky but it was okay.

happy with the breakfast but the staff and the room itself made up for any negative comments

nice clean gym

comfortable bed, clean linens, well equipped gym, and good breakfast.

was right from laundry and right beside the house keepers area very noisy

the staff was always very friendly and helpful. the breakfast was good, room was very nice.

could not get any wifi

was very impressed with the breakfast, and the staff was wonderful

was good, indoor pool was amazing, beds were comfortable, staff was friendly and facilities were clean

laundry room on same floor as my room

happy to have a laundry after a day of rowing too

washing machine was out of order in the laundry facility.

pool was too small for the amount of guests the hotel can accommodate

cleanliness breakfast staff

also, guest laundry is extra-you would be better off to go to the local laundromat

my ps5 couldn t connect to wifi

just across the parking lot from walmart, so we easily made meals using microwave and fridge with tiny freezer

wifi was down for a couple days

full hot breakfast. 1st one all week.

laundry room free

having free laundry was a very nice extra

wish there was a hot tub by the pool

great staff free hot breakfast

all good , staff so friendly and the kitchen lady at breakfast was lovely .

that the rooms were clean and had a laundry to wash and dry our clothes

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

laundry service should be updated

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

all parking is under surveillance

parking lot wasn't well lit

nice price and easy access. pool was nice too!

laundry room only took quarters and no machine for change

the next room was 2 down from laundry room, the noise woke me up the first

need a quarter machine for laundry and one dryer didn't work, but everything else was great

all staff were very friendly, the room was perfectly clean and spacious, the pool was well taken care of and

all was clean and nice, good breakfast

the only concern i had our entire stay was the laundry room smelled like weed

no directions on the signs on where the laundry is.

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

only thing we didn t like was the hours of the pool closed too early

pool and jacuzzi

and the free laundry is a huge plus

free laundry and gym are a plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

i appreciated the free laundry room (good quality washers/dryers)

the staff to the surrounding area and how close you are to so many things, to the room and the kitchen area

laundry room, fitness room, my room

breakfast on the weekend was fantastic

a bag breakfast due to covid, but i'm sure a real breakfast would have been better

had a pool party that over crowded the pool area making me feel unsafe and uncomfortable didn't even get

suites with full size refrigerator and kitchen

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

our kids got to enjoy to the pool

nice bar area as well

the pool and bar

side note: the breakfast is not complimentary but they have good prices and even better food

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

the pool was not open i wish we would have known that beforehand

there were a couple of stains on the carpet when we arrived.

clean room & wifi

the only downside was the free wifi speed was slow and required waiting for some things to load to complete

pool

it is a little bar with heat and eat junk you pay for

indoor pool, spacious lobby, very clean

swimming pool was really cold

laundry facilities. 26 quarters!!!

seemed like maybe people using laundry that weren t staying there

needed a chair in laundry room. you could hear road traffic

cleaner laundry area. washer had gunk in it as did dryer.

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

the breakfast

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

i know it can't be done, but parking was tight because of other hotels nearby.

breakfast was good.

parking was abundant and super accessible to the lobby

my stay was sort of pleasant. the room was moderately clean. there was some parking.

i thought breakfast was excellent from the quality of the quiche to the old style bagels

spacious room, comfy bed, nice kitchenette, and nice bathroom

hotel had free parking, which is awesome

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

love the fact that it's pet friendly

quick check-in, very pet friendly and comfortable beds

location , water and coffee is offer 24/7 breakfast good and hot too , clean rooms, cheque in and out so ease,

great breakfast

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

kids hadxa great time. pillows were soft. bathroom clean.

great location, friendly staff, pet-friendly, and an excellent prices.

prices at the bar were a bit high for the drinks we got that were not even made correctly

staff was nice, laundry facilities available, location right off interstate,

i saw a mouse in the laundry room

only thing in the gym that i wanted to use was the treadmill

gym was small but better than nothing

wifi was down the entire time of our stay, making arrangements with uber was nearly impossible

hotel was full and parking was scarce due to large trucks/trailers taking up multiple spaces.

pool was a little chilly to really enjoy it

breakfast was fantastic and staff was super friendly!

pool a bit chilly, but kids didn't care

they let their kids run, jump, slam doors until 1am

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

best hotel breakfast i ve ever had. everyone i interacted with on staff was superb.

choices for kids were lacking

very clean, polite staff, delicious breakfast cooked to order, pet friendly

laundry and gym were closed or out of service

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

pool and comfort of the room

parking,

but the pool was nice

had to park some distance from the hotel entrance due to the parking lot being full

pet charge was very acceptable as compared to the competition

the parking situation was really good

parking was terrible--too far from the view of the room windows, too close to woods---too dark at

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

location, on site laundry and a hot fresh breakfast

the laundry dryer was inop and not labeled

is a hot tub if you would like to use it and a guest laundry

needed to do laundry and had no coins

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

the kids loved the pool

free tasty dinner, free tasty breakfast, super clean, nice decor, friendly staff

parking was free and right outside the door

breakfast was nice and the laundry room very helpful

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

was a great hotel with great breakfast! clean and staff was wonderful

the breakfast was nice

breakfast was a little lacking, but we had a full kitchen in our room

it was a very comfortable room and the staff was friendly breakfast was included along with wifi

hotel breakfast had the usual options, but everything was served hot and fresh

breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt

the breakfast seemed like an afterthought with no cups for travel coffee

were migrant construction workers that were staying there and drinking beer and urinating in the parking lot at

no laundry

the desk staff was very helpful and the guest laundry was

the laundry equipment is not being cleaned. ice machines are not on every floor.

guest laundry room was clean and very

friendly staff, indoor elevator, 24 hr front desk, delicious fresh breakfast.

location,price,pet friendly,elevators,laundry room,friendly staff

disruptive neighbors, lack of laundry services and clean linens/trash bags and toilet paper, the tv had awful

upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

need to place laundry bags back in the rooms

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

the pool was a little gross

comfortable bed and pillows great breakfast selections

to many trees close is on parking lot

bed was comfy, bathroom and room were clean. breakfast was decent.

accommodations were excellent and breakfast was great!

no laundry service option

laundry facilities great

no free wifi as advertised

front desk personnel were great . the pool was very nice and pretty big. we had a great stay.

location / gym

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

no quarters for laundry

there was ample parking

breakfast was fantastic

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

the pool was way too small n that is why got that particular hotel

the parking was challenging

didn t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when

parking was a little weird

not upgraded and simple breakfast

easy access from interstate 40 and plenty of parking made it convenient

the swimming pool

nice friendly staff clean room an beautiful pool area

it wasn t clean and bad breakfast

laundry only had one machine for size of hotel which was out of order

breakfast time the power was out and the breakfast bar was cold and the indoor pool was cold as well, other than

wish it had outside poolud83dude30

very clean, 100% smoke free which is awesome, spacious room, very clean, comfortable bed, indoor pool, great

not ice parking for boats or trailers but the staff helped out and showed me where to park

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

the gym, the lobby and the location were all outstanding.

spending time stress free with my kids and husband

friendly, attentive staff, clean room. room service dinner was very good.

bar &food delicious

great room, love the gym, bar is great, and all the details of this hotel is wonderful

was pet friendly which is great because we brought our fur baby, but didn't like the fact there was no

i must have been on a pet friendly floor, my room had a bad oder of dog.

gym was awesome

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37

excellent restaurant and bar and service.

one thing, i have a pet allergy i just booked a normal room instead allergy free room so i almost couldn't sleep

i had really looked forward to ordering room service since the menu looked great

knoxville calls itself dog friendly but charges a hefty $100 fee for pets and limits where you can take them on

no laundry bag available

room service was reasonably priced, tasty and delivered quickly

say pet friendly but 100 per day with no pet area near the location, very very limited room service

food was very good. pet friendly.

ordered breakfast through room service

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

a ton of amenities outside of a gym that you could gain access to by speaking with the front desk and a bar

bathroom spacious and attractive but needed a bit of attention (towel bar loose)

smart room that catered for every need from the well stocked mini bar right down to a shower

the wifi was very slow. it would have been difficult to do any serious work using their signal.

pool was closed for the season.

for pet fee not explained in booking

only thing that threw me off was the bar staff didnt offer us menus

waitresses so sweet at the bar too

within the hotel is a restaurant, bar and

there was no microwave in the room. they did not have a guest laundry facility.

no self service laundry

gym was clean and pretty big

my kids did not want to leave

wifi was terrible, which was an absolute nightmare when travelling for work

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

the hotel breakfast area is open and

the room was huge, clean and well equipped with a full kitchen like a condo

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an

out of coffee at breakfast

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

bar downstairs for food was slow

the gym was well lit, all the machines worked and enough dumbbells and a universal

needs more of a bar than the brightly lit bistro.

loved their well-equipped gym