room was great however i was next to the laundry room so that became very annoying

the pool is small, and it was pretty cold!

the guy that checked me in and the bartender joy were awesome

breakfast no to good

clean, nice staff, good breakfast

laundry area open and useful

swimming is always a high priority for our kids, especially on spring break, and if we had known, we would�

room was luxurious and perfect. excellent breakfast selections, friendly staff, perfect!

put us on main floor close to lobby so getting to breakfast and parking lot was good especially having children

clean, welcoming, comfortable, awesome breakfast, very kind and attentive staff.

the pool was great for the kids

evening happy hour, clean room, spacious, complete kitchen

breakfast, fitness room, pool, pickleball court, putt golf, comfortable bed.

the main reason we reserved this room was mainly for the swimming pool but it was out of order, and we were

iwe enjoyed the clean hotel room and the breakfast. staff members were helpful and kind.

the staff were friendly and helpful! we enjoyed the indoor pool.

pool was closed, business center was closed, parking lot was being torn up and replaced and we kept having to

is currently being renovated, so the gym, pool, work center are all closed

plenty of parking for my 40ft of truck and trailer

00 parking fee per day or haul away

tiny, laundry but no coin machine, no fridge or microwave, waaaay over priced

laundry room could be cleaned better

it s nice that they have the bar area for adults as well

parking was close and convenient

they served a free breakfast each morning and free hot snacks (pulled pork sandwiches, tacos, soup) each night

the bar person was a bit unknowledgeable.

beautiful and new! great pillows and beds and lovely lobby restaurant bar situation.

lack of good wifi connnection

the laundry area was rather dated and only had one set of machines

laundry was outside our room & was a bit loud

was very helpful that there was laundry facilities available on site, but, just a suggestion, maybe have staff

no laundry facilities in our wing.

laundry rooms

the gym facility was nice

great facilities, location and view. breakfast in pamela s was excellent!!

it is a bit pricey. would be nice to have a free breakfast option.

beautiful facilities, excellent service, the aviator bar has a great vibe and drinks are delicious, food was

we had drinks at the main bar however the single bartender was overwhelmed and some people had to wait extended

was so clean , offered free laundry, gym and hot breakfast

the free laundry was convenient and allowed us to pack a little lighter

free laundry, rooms with dishes and pots and pans

the laundry was in the gym, which added noise and heat

laundry facility free use to guests

laundry. one washer is broken. took too long to dry

in room didn't work, laundry machines were coin operated and there wasn't a change machine

there were tons of kids going back and forth from pool to hot tub up until close

free happy hour and free hot breakfast. and great pool

we travel with a pet and they had treats at the counter at check in

we did laundry there. the dryer was not efficient. it had to run twice.

they also have one laundry and one dryer machine on each floor

it was clean, had laundry facilities across the hall from our room

breakfast, hot tub, friendly staff, laundry

laundry facility available on the second and fourth floor

only thing i would suggest is a chair or 2 in the laundry room

location was great and our room was right by pool, weight room and laundry

the sheets were soft to the touch but somehow itchy- maybe a result of the laundry detergent used

the staff was nice and the free breakfast was pretty tasty with what i thought was a good selection of items

as far as the pool goes there we’re kids in the hotel that would hit the emergency shut off to the hot tub

everyone was so nice & loved having laundry facilities

free laundry

good location. close to everything. large suite. free laundry machine use is a plus.

friendly staff, good breakfast, complimentary light dinner mon-wed, free laundry, pet friendly

also loved the free laundry service option

gym was sparse. pool was too tiny for laps.

the pool was heated and nice to swim in

were next to a few kids that had their own room so there were a few times you could hear them hitting walls or

nice breakfast, good coffee

kids were hoping for pool time

never any towels in pool. no change for laundry. pull out couch too small.

laundry facilities were expensive

not enough lights in the parking lot.

pool was too cold for me to swim although the kids enjoyed it

hot water kids running all over doors slamming all hours of the night the staff had no control the breakfast

it has everything, free breakfast, indoor pool and hot tub excercise equipment and laundry room

spot and conveniently located - breakfast was great - laundry room was no cost and that was a first on this trip

loved the location, the value for the hotel, free laundry, great complimentary breakfast

very good breakfast, comfortable beds, and free laundry

appreciated the free laundry machines

if i had to, it would be the lack of a hot breakfast

the gym was nice

it was clean, good location, quiet, good breakfast, staff friendly, and reasonably priced.

i didn't get a chance to hit the gym next to the pool but it looked really nice and there were plenty of machines

access and wifi service they need to work on a better easier way for customers to access wifi the company they

were placed above the laundry which made for a shaky morning wake up

laundry room shook the bedroom we stayed in.

breakfast, super clean, availably, location

breakfast

free convenient parking

everything we needed including a full kitchen in our room

breakfast has hot food eggs bacon waffles and oatmeal

like there should have been more breakfast available

we couldn't connect to the wifi & didn't have an inside pool.

breakfast

son loved the pool and we loved the hot tub

the rooms are nice and clean and the bar and restaurant are good

the gym.

swimming pool heater was broken.

rented hotel for a rest day during vacation hoping to let the kids swim and the pools were both out of order

the bathroom had a strange smell. laundry services were canceled.

are no laundry facilities despite it being advertised that there are some

also the laundry room was filthy

had a laundry room

the facilities such as swimming pool, laundry, vending machine, breakfast

breakfast and had no laundry facilities, had to use the next door hotels laundry facility.

bathroom too smal toilet too low, no microwave in room. no laundry in the hotel.

no laundry

hotel bar was right in the lobby, and there were loud guests

not very pet

that the laundry wasnt working

laundry on different floor.

no laundry facility that i could see

staff wasn't to friendly , rooms extra small , no bag to dispose dirty laundry

beds, fridge in room, hot shower, ice machines, possibilty to print boardingpasses, do laundry

i'd think they could deliver especially when our room was in the building across the parking lot and it was

pool is by appointment only

staff was very helpful.. hotel was very pet friendly.

love the fridge and small kitchen

kitchen had everything you need even a dishwasher felt very home like great expecially with kids

very very plentiful,there must of been at least a couple dozen extra towels and sheets in the laundry room

slow room service , poor quality laundry .

fireplace is really nice

villa rooms were located facing the back area and the parking lot

we loved the gym, and my wife enjoyed a yoga and barre class

laundry on-site was a must for us

front desk could be better informed on the exact location and cost of the laundry facility

i wish the bar had more options than beer and wine.

pool is a little on the small side

good pool and gym

no breakfast , no room service no pool

spa was dirty (pool appeared

there were no towels in the pool area

wifi free but limited, have to pay

gym, room with a view, close to many restaurants

no laundry or dry-cleaning service was available

there was no laundry

terms of 'facilities' above, i'm not referring to the gym, i'm referring to the ac/heating in the room that

room service was fantastic and great for a eat in option

gorgeous historic hotel, fantastic downtown location and pet friendly!

need laundry facilities onsite

our requests for new towels were ignored so we ended up taking some from a laundry cart we found in the hallway

as if was painted several times and the sink in the restroom had exposed piping, not ideal for kids

gym was not maintained. broken machines not what it looked like on website.

i had a zoom meeting but the wifi was so bad that i was constantly kicked off of my internet zoom meeting at

also laundry detergent

the breakfast is good. i like the extra things, like free laundry.

my room was located near the laundry room, or at least that's what i assumed, and the industrial strength

nice facilities - fitness, pool and laundry

when i asked the front desk they said it always happens when they do laundry

was comfortable, they had coffee all day and laundry facilities were great especially because we were there so

was comfy, kids enjoyed the pool, breakfast had a nice variety, rooms were very clean, and the staff was very

my four kids loved the swimming pool

the breakfast served by the hotel was only adequate

the cook at the hotel breakfast area was a wonderful person very boring

loved the pool and hot tub, the room and the lobby was fun

breakfast was very good

free breakfast was appreciated and more than adequate with selection however at times it was busy but

everything clean rooms lovely breakfast pool and gym are wonderful great rooms good location

the roof top bar is beautiful & the fitness center is very nice

room was large and we loved the mini kitchen

kitchenette in the room was amazing and the pool was a highlight of our trip

excellent breakfast that was made to order

kitchenette in the room was amazing and the pool was a highlight of our trip

rooftop bar every evening for complimentary happy hour

also a male staff member was quite rude to guests and kids which wasn't very service

was very rude in the front desk one morning we ready to have breakfast and we are surprised the kitchen was

room was comfortable and included a full kitchen.

4th floor had too many people/ kids on it

nice design. pool was good

appreciated the laundry facilities, too

overnight stay good big room, laundry services

i loved the breakfast and also laundry facilities

the property was very updated on the inside. dining and bar area were great.

friendly staff. clean. comfortable. timely shuttle to & from airport.

room was next to the hotel laundry

super clean. nice laundry facility. easy access, plenty of parking.

laundry

loved the complementary laundry. and the full menu.

laundry

room was clean, plenty of towels, made use of the laundry appliances and they were in good shape, decent location

then the shuttle service broke for us

free airport shuttle

pool was extremely small and crowded - not sufficient for the number of people who desired to use

the restaurant staff and room service staff were so nice and attentive.

the laundry was out of order which was a huge inconvenience

great breakfast options, clean & comfortable room, airport shuttle

the great grand kids enjoyed the pool breakfast and fruit in the afternoon.

staff was very friendly and delicious breakfast

shuttle service to the airport; friendliness of the staff

maker did not work laundry bathroom was locked lots of theft in the area

included a laundry, parking, daily cleaning, daily breakasts and aailable food serice in the lobby

did not use, but laundry washer and dryer available for guests

convenient laundry, indoor pool and parking, infused water in dispenser in lobby,

breakfast was amazing, rooms were clean and there was onsite laundry

huge suite w plenty of storage. suite had a kitchen and a very nice bathroom.

did not eat breakfast as we had an early flight.

its clean, sharp looking, good food and served for the guests, nice pool and hot tub too

breakfast was not up to par

heated toilet seat, water pressure and temperature were great, speedy room service, quick valet service, nice

we did not have a great experience at the bar and grill

room service is good

issue, and it seems it's just a bit of bad luck, is we have not been to the bar during our stays

our room was spacious with a spa tub and walk-in steam shower