indoor pool it's a plus, we ended up using it

was snow and ice while we were there and parking lot was not plowed or salted, just the entrance making it slick

people were doing work on cars in the parking lot the first day we were there

breakfast was awesome for being included in the hotel room rate

highly disappointed in the gym equipment, especially for the price per night

complimentary coffee and laundry was free

the free laundry facility was extremely helpful

was a little humid next to laundry

free laundry service

feel like as a hotel that is bringing in revenue, you should be able to afford scrapping stained laundry and

laundry room smelled like sewage, especially if someone was using the washer

00 prepaid breakfast would have been better spent at an actual restaurant

location, personnel, close to family members and this time the pool was opened.

breakfast selections

spacious room, nice little area for breakfast with good food.

pool is amazing for kids of any age

the kids were on spring break and we drove 50 mins to bring them so they can swim

comfortable, great breakfast, room is nicely decorated.

breakfast is great

pool spa

i use the laundry basket upside down as a side table

very impressed that it had a place to do laundry

laundry room in hotel was absolutely amazing

provided nothing except two towels and laundry detergent, not even plastic ware

i improvised and turned a laundry basket upside down to use as a table

pool and jacuzzi on site laundry loved the beautiful furniture and pristine decorating

possibly the most uncomfortable pillows i have every used, reminded me of a bag of laundry

$50/night for a pet is a little steep in my opinion since hotel staff does nothing relating to my dog

the whirlpool was rusty looking, but safe.

the smell. the high fee price for pets.

would also appreciate on-site laundry facility.

would have stayed longer but there was no laundry facility

the pool was so beautiful and clean. nice pool furniture. breakfast was very good.

pool was good as well

pool / gym still closed

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

staff was great, it wasn t noisy - the pool was very nice

we love the breakfast and my ten years old grandson loved the pool

the pool is a bit small and our room only had 2 towels for a room that sleeps 4

called before i booked and asked about the pool and they said yes, it's open

still cheaper than downtown parking though

great service and good breakfast

free hot breakfast

liked the room , 24 hrcoffee, , breakfast, ease of parking

breakfast was fine. i would recommend having juice set out for guests. the machines were not on.

nice continental breakfast

breakfast was limited due to covid restrictions

quiet european flair in with an excellent breakfast

service and dinning room breakfast were both terrific

breakfast

staff offered to give me quarters at the front desk for my laundry

i liked there was a fitness center and pool as well

free breakfast had a good variety

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

where very clean all good things to say took my daughter here for her birthday nice game room for kids about 6

laundry facilities, washers take long

no breakfast in the morning as i was leaving out

shady place keep your kids away

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need to

shady place keep your kids away

good breakfast and free laundry

the laundry facilities leave much to be desired

maybe for the parking lot, when it's snowing, it's a

spacious room with kitchen all included features

a full kitchen and spacious room

son really enjoy fitness room one of the best ones we have encountered at our numerous hotel

the pool was too small and shallow.

need more parking spots

no water on the fitness center or room

super staff very convenient location, very comfortable excellent fitness center!

had to contact guest services both nights of our stay due to loud guests within the hotel and the parking lot

the breakfast was always out of everything when we went down to eat.

pool closed

very friendly, very clean and breakfast

really beyond amazed it had a kitchen and a working garbage disposal

i was disappointed with the laundry facilities. the washing machine and dryer were old .

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

pet friendly

it was supposed to be a smoking room. i got a non-smoking room.

extra pet charge that no one told me about before checking in

service, cleanliness, breakfast all were excellent

very clean hotel, nice pool, too

gym smell can be less chemically-smelling?

i had to hit the road early but did see the breakfast area was extensive

the pool was small, which was fine but the echo was so bad even the smallest noise was so loud

only 2 miles from a wonderful cocktail bar

the breakfast bar was delicious

the gym had one working treadmill out of 3

my family enjoyed the pool and hot tub

tiny swimming pool and gym my bed sag in the middle. the hotel is old even the color.

it could use guest laundry machines

fitness center closed due to covid

breakfast was great - fruit, waffles, sausage

pool broke

nice pool

everything was within walking distance and having a laundry on the premises was super helpful as well

parking was good

easy parking

pool and pool area were clean

saltwater pool was fabulous

parking lot not big enough.

breakfast choices where wonderful

breakfast had a lot of options

i did nt have enough time to swim ,however, the pool looked very inviting

pool

the laundry facilities were clean & the beds were comfortable

the hotel that is in downtown magnificent mile the parking garage is outrageously priced

nice pool, too, although we didn't have time to swim

the room was very clean and the pool was nice

pool could be a little warmer

location,pool,

cleanliness, friendliness of staff, breakfast, gym, location.

perfect i had a really nice time, i enjoy the indoor pool and the hot tub

spotless room, great weekend breakfast, will stay

breakfast were great and close to our final destination