20am by a laundry delivery right outside my window, which inevitably woke me up

lift full of cleaning equipment & dirty laundry, had to squeeze in with our luggage.

wifi poor

there was a great bar area which we enjoyed winding down in at the end of the day

for breakfast on top of the room price - the rooms were reasonably priced but and extra 9

is a new venture for them but the wifi was very sketchy and there are no tvs in rooms however i believe this is

we visited the bar, and the locals were so accommodating and friendly that we visited the bar twice in our

communication +value for money +views over the fields and towards the ocean +ample free parking + family friendly

lovely , helpful multi task lady that checked us in who was also bar tender ,cook and house

wifi signal non existent. breakfast only average.

breakfast was first rate using local produce

the breakfast is especially good

nice quiet village, clean comfortable rooms, friendly staff, superb breakfast.

was great, staff were lovely, room nice, good parking outside with great food breakfast and dinner and wifi

limited parking

the staff went way beyond to do my personal laundry overnight

all round very welcoming lovely bar food coffee was phenomenal

professional staff, good food , rooms clean and well presented, pet friendly, well stocked bar good beers

wifi was a little variable.

very central the parking was excellent lovely old building needs updating the beds were really clean and

staircase, a log fire welcomed you into the dining room, which had cosy chairs around the fire, a bar with every

ideally more drinkers in the bar area

nice views, quiet place, friendly staff, pet friendly.

comfortable, clean, effiecient dining room service (except on wednesday evening)

was no additional charge for my pet which was great bonus which would make me book the hotel again, the staff

surely they go to the laundry with the towels

no laundry on site but it's ok.

clean, in a quiet village with parking

great choice for breakfast and the menu for evening was very good and reasonably priced

parking ok

laundry delivery placed in lounge

the laundry was there for a couple of hours at least

there were lots of open laundry bags on the floor dotted around the halls / outside our room

spa and pool area very nice

discovered the room had its own wifi router to boost the signal which transformed the signal from one to full

close to relatives, lovely building from the front, beautiful views of the castle, excellent room service,

couldn t get a reservation in the restaurant on the saturday night nor room service

location was great with plenty free parking

the only comment is that there aren't many parking spaces in front of the hotel but for us it was not a problem

location, cleanliness, staff, bar and drink selection, castle view.

the staff did a load of laundry for us which was awesome

pillows had yellow stains on them so had to use a bath towel wrapped laundry so that i dared to sleep

hotel, the front desk staff are absolutely lovely and very helpful the breakfast was amazing, excellent quality

parking spaces are limited but free car parking available very close behind the hotel if hotel is

when we entered, expecting to see room service, no-one was there, nothing had been done, no tea, coffee, milk

private parking and very quiet slightly away from alnwick centre.

food and drink could be obtained in bar downstairs (except on night there was a private function

parking and a fairly easy walk into alnwick although rather a long hill to climb on the way back

free parking. close to town centre. good breakfast. staff friendly.

free parking and only a short walk out of the town itself