could have been more visual appealing or attractive in pool area

view from my room was the parking lot

more parking needed. more information at the desk about hotel amenities.

breakfast was very good

parking very good

new, modern design and ambience. very comfortable room and great kitchen.very nice breakfast.

nice breakfast bring

there were lots of amenities such as pool, exercise room and fire pit

and time the staff toook for our concerns(which were none,really) rooms are so spotless and the pool is so nice

friendly staff. great breakfast. clean and cozy rooms.

a pool that could entertain the kids and a spa which was nice

the room was clean and breakfast was good too

a pool that could entertain the kids and a spa which was nice

bed, nice breakfast, quiet - so many hotels have paper thin walls, i never heard another person once in my

bed not available as booked parties going on in parking lot room musty smell,,,very

clean, quiet, includes breakfast, has a pool and exercise room

clean rooms, pool was great, water just the right temperature

kids were running up and down the hall well into the early morning waking people up

i also enjoyed the pool; it was clean and provided a fun way to relax

we were able to get an early check in due to a family visit.

no room service. and no bath tub

would have been nice if rooftop bar was open

nice bar on top floor with an outdoor space that would be great in warmer

planned when i made our reservation as we were really looking forward to enjoying the roof top bar and we did

great location, free parking, very clean and rooms were well appointed and stylish.

stayed here a few times and this time looked for a fitness room only to find there is none

enjoyed the river view, the fireplace and luxurious bathroom

did not get a chance to read where you had to order room service night before

love the fireplace and shower

room service, great in room coffee, pet friendly!

breakfast was excellent and plenty of food.

great staff clean rooms nice breakfast nice pool beds were comfortable

hot tub was the perfect temperature and the pool area was well maintained

but especially the staff, comfort and pet friendly policy for only $15

super clean and well-maintained. good breakfast.

ice machine, no laundry machines, no vending machines, in the floor we stayed in

laundry facility being down was quite an inconvenience as we planned on using it

the pool and convenient laundry facilities

nice clean laundry on 4th floor. very helpful staff.

kids enjoyed the pool many hours

trucks taking all the parking spaces

breakfast choices

wish the extra $ for the pet policy was clearer on the site

pool not open yet. bummer!

00 per night for pets when it is in a pet carrier

and the one that wasn t working, wasn t marked that it was not working and the staff with her laundry carts

reception called me said i left my laundry behind and will sent to me but they never follow up for me even i

the reception did not keep their promise to sent my laundry back even they said they will

website clearly states that this location is pet friendly

night in the pool area there was a haze inside the pool room

guest laundry is available, not in a room

clean modern nice staff. laundry machine available on site. good breakfast. near highway.

laundry facilities on each floor

location wonderful, breakfast varied, hc parking very convenient, staff very friendly.

did have a strong lingering odor of pets

also the young lady that was taking care of the breakfast was the best

this place is very clean my room had a little kitchenette--i was able to use the range top to pan fry some

sign that points to where the hotel is located but now with the shops there it points into their parking lot

would not shut off , had to shut it totally down and the asshole kids in room above us jumping up & down on

value and loved having a full kitchen.

the laundry room is nice and i appreciate it having to option to pay without coins

couldn't get quarters for laundry

she says i'm sorry about that, i will go to laundry get them right now and personally deliver them to your door

pool area was not real clean when we arrived

(see pic) outside property was not maintained well and the parking lot is dimly lit

public restrooms in the laundry/pool area are equipped with showers, however the handle in the ladies room was

there were guys sleeping on the laundry room floor

pool area and hot tub

pool and hot tub. bar on the property

hot tub and gym was closed

this hotel does not have guest laundry, which was very important to me

everything was terrific. staff-room-pool-breakfast. very pleased

pool was very clean

breakfast - microwaved egg mcmuffin handed to you by front desk clerk

pool was not ice cold and my kids had a great time

bed bugs or cockroaches - super safe neighbourhood - free parking - free alcohol and breakfast - laundry washing

only issue was parking

large group in overnight - staff didn t keep the breakfast area fully stocked

location, reasonable price, with breakfast.

hot breakfast included in the

no laundry facilities

no guest laundry. no room microwave - common lobby microwave removed during stay.

no laundry facility

no laundry bag in room

does not have laundry facility

free onsite laundry, hot breakfast, gym and pool/jacuzzi

also, having access to free laundry was great (especially because we were there for a tournament)

free laundry service

free laundry for guests.

laundry facilities for guests exceeded expectations

needed longer to cook when breakfast opened coffee could be stronger room 211 was chilly despite thermostat

breakfast- variety of options hot and cold food options

full kitchen and pull out sofa

was inconvenient to walk out of our building to go to the pool & breakfast

there were kids running around the halls and outside until 1 am

unfortunately that is also where the guest laundry is tucked behind the elevator

the breakfast and the gym along with the staff having stuff for the laundry room was a big bonus

air-conditioner - breakfast - laundry

was able to do laundry and they provided detergent which was very kind

gym was very small and limited, but better than nothing

there was a pool

parking - there were only two tight spots available and we had just purchased a brand new vehicle

well lighted ample parking

very good breakfast, pool and across from the little casino

said casino district, but was trying to stay at the actual casino

i appreciated having gym laundry and shuttle service to the airport

i like the convenience of the laundry room and the hoffman house.

breakfast not included

did not include breakfast in price.?

very friendly staff and accommodating for an early check in which was very much appreciated!

did not like to the sound of the laundry room door being opened in the back of the house all night long waking

pool was broke down but the staff had us go across the road to another hotel to swim so the kids were happy

kids running through the halls knocking on our door

not much on the breakfast menu for kids.

5pm-1:30am kids were running, jumping, yelling playing bouncing balls everything in the halls

she called my room at least 10 times in the middle of the night harassing me and waking my kids up about the

from room next door kids banging on walls and connecting door

we had a group of kids and we couldn't get swimming pool time to fit our group

didn't like that was kids in pool not being watched by there parents

nice little pool area with a jacuzzi, perfect for relaxing and watching the olympics

5 laundry carts on just our floor

there seemed to be laundry and cleaning carts everywhere all day long, especially parked just off the elevators

we loved our room, the spa bath was amazing. our favorite part was our huge walk in shower!

because of covid i was very disappointed that the pool bar restraunt and gym were closed.

of six smfh me and my family will never return back there the pool had way too much chlorine my kids eye were

the price for the laundry

also would've been nice for laundry to be open all night when the hotel was full of 4 day softball tournament

very clean and staff was incredibly nice and facilities like the laundry, pool, and gym were nicer than i

the laundry facility was horrible you have a 50/50 chance of drying you clothes the 1st go around and

next to laundry, wanted to sleep in and was unable.

pool was not open due to covid

clean. good gym. the location is good.

i didn't like about the property was that there was kids baseball team that came into the pool area where we

pool

i didn't like about the property was that there was kids baseball team that came into the pool area where we

no laundry bags

i chose this for my sister and her husband who had just driven 16 hrs only to check in to this pet friendly

had requested early check in and it was on my reservation

not enough kitchen wear.

nice staff. kitchen is super useful.

of everything here including the excellent on site dining, the pool and hot tub down to the laundry facilities

was a $24 dollar charge from the bar that i didn t make and they cannot tell me what it was

kids loved the pool and i loved that they had a hot tub

had a couple of games for the kids to play at a pretty cheap rate

along with all the amenities, the restaurant the bar area, how clean it was how friendly the staff is in the

laundry facility, conditions of room