so they kindly apologize and had the woman in the laundry bring me a fresh towels

the room, and the laundry room

laundry women was so helpful when she didn’t need to be and i feel terrible not knowing her name

breakfast buffet was awesome

were a group of kids staying for a soccer game and were very loud in the room above me

the parking lot is also very large, and there were many more cars there in the early and late evening

parking - very convenient

parking lot was noisy with loud guests

the parking and securtity was good

quiet, safe, very clean and plrnty of parking

also no laundry, but i already knew that before hand and there is a laundromat across the street so not a

hotel for a baseball tournament, yet no laundry facility on-site

laundry on site, which makes no sense because of the pool

we stayed here last year and the kids were playing

good selection at breakfast. clean rooms, soft beds. reception staff very helpful and friendly.

breakfast was great! laundry facilities were great to use.

the gym door did not work well and needs to be

breakfast is included

unfavorable people were lingering in the parking lot made me feel unsafe

this facility is listed as having gaming systems for the kids in the rooms and that is not true.

modern installations and very organized. big and free parking lot. laundry appliances available.

plenty of amenities including a large fitness center and laundry rooms

the speed bumps in the parking lot

trained at the gym

the parking lot was well lit and i felt safe compared to another hotel i'd stayed at locally where i

there is no laundry facility, which would have been nice

to other hotels in the area , spacious , very clean suites , comfy beds , loved the self service laundry and

laundry on site

a lady in the laundry room mentioned that she had the same problem in the same room in july

i was even able to do some laundry and take a dip in the pool

love that you can pay for the laundry with your phone

rooms, good breakfast included, nice facilities (small heated swimming pool, self-service laundry, workout

friendly staff, nice rooms, free breakfast, 24 hour laundry, heated pool

it has a pool, laundry, facilities, and free breakfast

there were kids playing ball outside my window at night. i think they were there for a game.

laundry only had 2 washers working

rooms were spacious and i loved the little pet inside door hangers.

the mini kitchen inside the room was great

night local getaway with my fiance and this was $20 more then the hampton inn and it has a kitchen with dishes

staff was very friendly room was very clean breakfast was very good

following was out of order; the elevator, ice machine, laundry soap and the a

i found the laundry machines a bit expensive.

it had a laundry room.

extremely accommodating during our stay washers and dryers are 2dollars 75 cents to wash clothes laundry soap

was filthy, two washers and dryers, one of each broken, laundry detergent machine out of order, big stains on

it did not have breakfast , laundry , and no one cleaned our rooms we had to do

laundry room was trashy

everything in gym is broken laundry machine down and ice machine , no one or there s no food out for staying

there was thugs in the laundry

in addition i needed to do laundry, just one load

rooms were nice, we used the pool, fitness center, and did laundry

breakfast was good given the circumstances laundry room was on point.

very easy to navigate very easy to get around the rooms were big and spacious and had a kitchen

breakfast options have become very limited

the pool was broken and we were really looking forward to a swim

also, i didn't realize they had laundry rooms (quarter operated) so that was helpful

have two young kids so it has to be the pool

pool/hot tub area could ve been better ventilated

evan and cassidy the staff at the bar are your star people. you should promote both

indoor pool for my kids.

nice room just was at the end of the hallway by stairs and laundry room and it was loud

i only had time during my stay to purchase dinner i also ordered drinks at the bar

bar was open and the bartender was great and had the pulled pork tacos which were very tasty

vertical grip bar in shower very helpful for limited mobility & safety in general

the size of the room the room service room food is really good

the laundry facilities we're down.

the bathroom mirror with the lights behind it i want one for my home the room was convenient to laundry and the

the hotel was elegant, clean and comfortable. plenty of parking, nice pool and buffet breakfast.

good location for us. we liked the gym. good breakfast

staff was helpful and kind. pool was standard. gym was 24/7.

microwave guest have to show id every 5 seconds no staff housekeeping didn t exist no laundry room and

no microwave. no on site laundry. room was cold and windows had a draft.

it s already crowded before check in and it may be the people for the casino and not staying

mere fact that it's an adults only hotel

as to what is available to do around the area, as i was with a group of developmentally disabled adults, and he

was staying for 8 days but there was no laundry facility on site

no laundry facilities, no price adjustment even though price was lower on line

we bought breakfast at self serve kiosk

breakfast was excellent and the pool was great. didn't like the music playing in pool area tho

bathroom and on the mirrors there were no dried smudges after cleaning, a beautiful lobby, a nice pool, a 24

wish they had laundry on site and another waffle maker there was only one and it caused quite the line in the

laundry, had to go to a laundromat 6 miles away

when arrived, could not unlock fitness room with room key had to have staff unlock manually, no laundry room

i felt a little safer with my kids

free breakfast was plentiful

i love everything except that there is a kitchen but not pat's or utensils to cook

parents also had no respect either yelling at the kids

i purposely booked for the free breakfast and pool

clean. nice rooms. nice outdoor lounge area. free breakfast.

the bed was comfortable and the pool is great.

high on the weekends but during the week it s definitely worth it i wish there was an outdoor pool for the

parking area was very dark i know with all the properties and vacant land it needs more

too noisy and too many kids running around unattended.

parking lot got filled up and had to park where it was dark

has a fire pit + spacious and very clean room with a comfortable bed + well equipped gym, indoor pool also

the free shuttle was extremely useful as was the laundry service

similarly, the guest laundry dryer lid or door got opened by itself and wasted my money and time both once

unhelpful she didn t even explain the facilities of the establishment we only knew there was a gym and spa bc

bar tender was very very slow and female server made a very unsympathetic face when i told her my

the pool was fabulous!

hot breakfast was so convenient for a busy day

that it was pet friendly.

i like that they had an indoor pool with hot tub available.

kitchen table is badly scratched when we came in the room

location, great breakfast, staff at front desk was excellent.

it was centrally located with spacious clean rooms, loved the spa and restaurant.

champagne upon arrival, secure wifi connection, very comfy bed and pillows, generous size room

this hotel has no room service, which seems out of place considering the price tag

great staff, fun bar and great food. perfect location to walk to all of downtown port jeff.

the staff was excellent, helpful. spoke very nice. room service was prompt.

big comfortable beds free breakfast laundry facilities

the pool was not clean, exercise room was closed and laundry wasn

had a good workout room and guest laundry was cheap

no laundry service

was absolutely disappointed in the fees that they charge for a pet that is less than 5 pounds

restaurant and bar on premises

more shade in the parking lot, more lounges outside at pool.

we drink a lot of water so a water dispenser would have been great but the front desk and bar was wonderful and

i used the gym and it was very clean

dinner was a little pricey, but good in the restaurant. breakfast buffett was very basic.

i am sure it was just part of their laundry service

went to laundry room to throw wet clothes in the dryer

with available amenities such as a workout room, parlor room, business office, gym, and pool room, what else

my kids loved the giant whirlpool tub in the room!

very clean hotel, nice bar and bartender, good breakfast,and jacuzzi

25/30 people in the pool and the hotel had no towels (they don t have overnight staff to wash laundry apparently

rowdy kids drinking and smoking by the piol area and on saturday nite people parting by the pool until

wifi wasnt working during our whole stay

not my mistake) and took away from my time and why i booked hotel in first place which was for my kids to enjoy

situation again , it really was so bad we literally couldn't breathe and the fact that a bunch of kids wanted

i enjoyed the breakfast variety that was provided

the gym could use a little fixing

clean room, friendly staff, very nice breakfast, free parking

it was clean, quiet, and the free breakfast was perfect for myself and the kids

it was clean, quiet, and the free breakfast was perfect for myself and the kids

no laundry service

no microwave and no refrigerator in room. small tv small bathroom. no laundry facilities.

no security at all, and i’m sure the kids working the desk could care less who roams

rooms needed to be redone gym area was not open pool area needs an update

plus we couldn t use the jacuzzi bc it was filled with kids

great rooms, very helpful staff, good location, plenty of parking

parking, bathroom and room

accommodated a late check out without any hassle or added fee

parking is free, although it should be noted that it is located in the city center and on one

my tools stolen out of my truck in the parking lot on sunday night sometime and you have no cameras in the

there is an indoor and outdoor pool

wider variety of breakfast items

the staff, facilities, parking, room, and breakfast all exceeded expectations!

ate breakfast there and found it an excellent value - $11 a person, with very nice, varied buffet and

special events each evening for kids in the hotel lobby and great

some vineyards, room was large enough to take along our 3 month old with pack and play and it s pet friendly

breakfast accommodations and the staff were very friendly and helpful

the parking lot was a mess, with potholes and ruts. it is a mess and not very inviting.

great area and plenty of parking

nice location, plenty of parking space..