no shower door and had to pay for laundry

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

more working laundry needed

onsite laundry was great

had a laundry room and was close to everything

was not enough parking

next door people and people standing in the parking lot were loud in the middle of the night

parking lot is not ideal, had to park way too far away from my room

was looking forward to a pool and hoping for pet friendly place for future booking

the pool is clean and maid service on top of it

laundry facility and the staff are helpful and friendly

plus loved the bbq area and the laundry facilities

full bath, iron, hair dryer and ice & laundry facilities also very handy

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area

kids loved the pool

no laundry facilities

laundry towels and sheets felt new

detector needs re hung correctly, the door seperating the rooms lock needs fixed, the swimming pool light needs

didn't bother the kids though

didn't like that the pool was closed

the laundry is ridiculously expensive, $5 per load

laundry on-site

like that there was a guest laundry and a that there was a pool and a hot

it was good, no soap to wash laundry to purchase at facility though

we had wet comforters put on our bed and had to go to desk and was told there was no laundry person on site

they had a pool , free breakfast! & laundry facility

i liked the laundry mat as

old, smelly, their laundry room wasn t available when i need it it.

nice swimming pool, and we love the location for easy access to restaurants

and breakfast only waffle with out eggud83dude23ud83dude23 we don't have any choice special for kids

laundry facilities

the second floor hall halfway i the laundry room the floor felt like it was unsafe

we were near the laundry room

laundry had one washer for the whole hotel that seemed to always be used

guest laundry was out of service

only gripe, tried to use the laundry facilities and i think there may have been a connection issue

the laundry was very modern, with machines that only accept credit card, i had some problem with it

we even asked them if we were expected to do the laundry ourselves and they said oh no

nothing but they need to checkout the gym and clean the laundry room

staff got me things i needed such as plunger, dust pan, broom, towels, laundry bags - no problem

free parking at the hotel and free guest laundry area both make this place an absolute value for families on

it was nice to have laundry however the front load washers are broken and moldy

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

and the guest laundry was a lifesaver

we loved the free laundry down the hall when we figured out that it was there

breakfast, wednesday happy hour and free laundry

laundry facility needs more than two units to accommodate 4 floors of guests

i had to choose something i disliked, it would be the guest laundry room

didn't know that i had to book through hilton honors to get free wifi

loved the gym and pool

laundry facilities on the 2nd floor were abysmal

laundry soap dispenser didn't dispense box of soap had to go to office

breakfast was excellent. omlettes are a hit as is the turkey sausage!

poor wifi

everything. clean facility, plenty of parking, convenient to may parks, restaurants , and stores

the laundry area is not kept up

the availability of the laundry room

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

did not find any available laundry bags or did not have any shampoo, conditioner or soap to washy

very clean and warm american breakfast

kitchen area has counter top with chairs

great room, everything included. and the kids really enjoyed the pool.

pool was hot

my husband and i were enjoying the patio real nice they had a couple of big grills next the pool

friendly staff, good location, laundry was excellent!

very spacious loved the kitchen and staff extremely friendly and helpful

shuttle to sea world awesome saved a lot of money in parking

a nice hotel, staff was great, and breakfast was awesome

loved the extra comfortable beds, the excellent breakfast, we had a functional kitchen in our room and we had

the spa and adult pool were exceptionally nice

room service took a long time and forgot some of the food

i needed a nice room with good room service

the kids really loved the amenities like the lazy river, water slide, hot tub, donuts, etc

- we didn't come for the wifi, but wifi around the hotel was choppy/poor

the location was excellent to visit our kids and grandkids.

no heated water in the pool.

ample parking space

the location was excellent to visit our kids and grandkids.

parking lot is small

my parents room was on the garden level basement there was an infestation smell of laundry and they had

paid for a room with a balcony - no balcony - no housekeeping unless you pre order it, no laundry service

have their laundry room in the same hallway as guest rooms and it smells like burning plastic

our room was in the basement lower level close to the hotel laundry.

i think because we smelled the laundry and dryer

bed was a little stiff, pillows too fluffed and no bag for dirty laundry.

i got a bad rash on my neck from the pillows. maybe the laundry detergent they use. idk.

the coin operated laundry.

the bed was amazing. my kids absolutely loved the pool! the staff was incredibly nice.

wifi is fast and has lots of channels to choose from

after a day in sun they had a lil market had drinks and snacks few other things like razors and laundry soap we

although they did have a small laundry area and mini-market inside

laundry are was not free and it was open to anyone losing by on the outside

the pool was refreshing and the laundry facilities were convenient

no space parking the laundry area too loud

i wanted to use the laundry room so we didn t have to travel home with a bunch of dirty laundry but $8 to do

our room was next to the laundry room, the whole hallway had a foul smell

the laundry room and exercise room could be replaced with new equipment.

the pool, the breakfast, location,.

breakfast

kids loved the pool, family member did laundry

they went out of their way to help with directions and laundry

conveniently located, big parking lot. we pull campers and had plenty of space to park.

location was good and parking was great

however when i got there i was told that the pool and the gym were unavailable

we made use of the pool and laundry machines

fully stocked kitchen

and on easter one of the staff member( he has a new orleans accent) passed out easter eggs during breakfast on

the kitchen was clean

was hot, gym was not like hot it is in pictures and the jacuzzi was not working which was the main reason we

the room was wonderful. the inside swimming pool was a big hit with the kids.

nice clean good parking well lit up at night

staff was not kids friendly, front ladies were moody, make faces , unhelpful and unprofessional

vehicles were stolen from the parking lot while we were there

pool water looked a little dirty.

they only have one washer in laundry

laundry room needed a good cleaning

had to do some laundry, but i waited to our next destination

no onsite fitness, restaurant, or public laundry area

internet was no good was far from office and she sold me laundry detergent and after i bought it she said the

breakfast no working swimming pool no working laundry machines not a clean place dirty

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

not very clean washer and dry gross no laundry soap

the water in the pool was nasty green

on top of tht the breakfast is

the bed, free laundry, great parking

the laundry facilities were very convenient

has simple kitchen facilities to cook eggs. free laundry.

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

pool was cleaned and there was a free laundry facility

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

not pet friendly at all

the gym was nice and very helpful to stay on track

like the room service, but take a long time for staff to answer the phone when ordering food.

i was there for tutoring while my family enjoyed the pool and they loved it

good breakfast and room ckean gym ok

small parking lot and that's the only thing i could come up with lol

like the fact that our room had a living room in it that made it really nice my kids could watch tv in there

not enough parking space when hotel is full occupied.

returning back to the hotel at the end of the day between 9-10pm we barely found parking

room was right across laundry, constant doors

laundry room. many machines out of service

the kitchenette, workout room was good, and the laundry facilities were surprisingly free

the pool was so crowded with every night with truckloads of locals who were loud and drunk every night

love the fully equipped kitchen. the room was very spacious as well.

laundry had to be sent out at a cost

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

guest laundry

included hot breakfast. on site coin operated laundry.

location is good with free parking.

i especially like your hotel because it is pet-friendly

it has a kitchen and the rooms are nice. the staff is very accommodating.

not actually in downtown you need 20-25 minutes walking distance to reach.very small pool.

i liked best the room comfort and kitchenette which i was told is in every room.

the room was more than we expected, the bed was very good and so was the breakfast.

there was not much variety for breakfast, but overall it was okay.

clean hotel, good breakfast

staff and gym

truly a great experience for me and my kids

great breakfast, comfortable beds with lots of pillows.

more respectful parents in pool area that did not let their kids run wild and splash everyone sitting in the

there should be better information about free wifi.

no complimentary breakfast or coffee also charged for parking during our stay.

no room service

at the bar the girls were sweet neat and helpful

when i asked if they had a guest laundry room the lady had no clue

i also had to wash my clothes, and they had no laundry facilities on the premises

our room was by laundry room so it was horribly noisy the entire time

no laundry.

no laundry

they have a laundry room. the front desk person (tim) was very nice

guest laundry center

believe the gym needs tinted windows because it

restrooms were big and spacious. great lighting and awesome gym.

breakfast selection was amazing. the gym was nice and modern. rooms were well designed.

2 washing machines in the laundry

bed was very comfy. appreciated the laundry room on site.

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

when you are on vacation you do not want to spend 3 + hours doing laundry at the hotel

pool nice and guest laundry

nice laundry room too

fitness center laundry facilities

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

comfortable bed;good laundry facilities;walking distance from rivetwalk

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

get clean towels because the did not have the laundry lady show up to work

laundry dryer very expensive & very slow

there was one very nice hispanic lady who helped out with toilet paper and laundry bags

no wifi

slow wifi

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

having to pay a $15 per day parking. no guest laundry

also my room was above laundry room & could hear & feel it

the laundry facilities for their guests! very dirty machines!

pool, friendly service, laundry facility on the river walk

no laundry supplies available

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

did not have laundry facilities.

friendly & efficient front desk & breakfast staff

how close it was to the riverwalk and they re pet friendly.