breakfast was very good

the included breakfast was a full meal, with eggs, meat, pancakes, toast, and fruit

among the highlights was the varied and generous breakfast every day

there is also a full bar available, the fontera chilean caberet complemented many of the chef's dishes very

the breakfast was amazing and the different activities that were advised to us was just perfect for our

be ready, the place is quite and relaxing but the only thing is missing is entertainment for the kids and family

breakfast could be better

the spa wasn t operating

of supervised car parking on the premises itself

we hade a sofa and kitchen

location in the hills, thoughtful public spaces and details, pool area, kind owners

there was a beautiful outdoor pool, a pool table and a bar for your leisure

breakfast was very good

of the attention of the staff, the room was impeccable, with dreamy views and an excellent breakfast

phone service was bad but the wifi covered that with no issues

the pool is very refreshing

the spa is directly above the bar which i highly recommend

massage/spa parlour are gone this year

showers are small, they have shower curtains instead of glass doors, if you are traveling with kids it gets

problems with wifi in the room for a few days, but the staff was tring to resolve the problem

the parking lot was in the main road, and didn't feel safe to leave a car.

the room has a kitchen area and everything you needed

no good parking. just stressful to park in a tiny spot with a car rear hanging over the highway.

only three parking spots. the beds were hard. the bathroom was dirty. the safe didn t work.

pool area also need adaptation, we did not try the pool

they will even do your laundry if you pack light

pleasant staff, nice pool, good neighbours, hot water

were huge bugs and other insect in our room especially in the bathroom, the kitchen equipment was poor and

the room was mediocre with a poor kitchen area. the bed was very basic.

great swimming pool, very clean and chill; studio is big with a well-equipped kitchen; bathroom is new & clean

power went out multiple times, i put my laundry in the laundry bag and filled out the form, returned the next

, the food was horrible, one of the bed legs was loss , we try to get towels and they told me the laundry room

the pool and beach great

location was great by the beach, pool was huge with plenty of sun beds

the buffet needs to upgrade food variety and quality. the snack bar was horrific.

it s a beautiful very peaceful and relaxing location with best ever breakfast and coffee 5 minute walk

great breakfast included

bed was comfortable with nice sheets and towels, kitchen was very decently equipped, we loved having water jugs

the breakfast was excellent, with fresh and delicious options every morning

breakfast was amazing

the front door to our room wasn’t easy to open, you leave kids inside that can open the door without assistance

wifi was very poor/hardly functional, i had to connect to the next door hotel's guest wifi

one night the bar ran out of chinola fruit and the next morning i was offered a chinola juice

the long beach, the pools

great for families and kids to pass a couple of days

were disappointed the beach bar wasn't open while we were staying (sun-tuesday) we were looking forward to a

addicting spa services

we visited the spa and had great services

they don t provide spa shoes for after fyi

pool needs a little tlc.

there is a kitchen which you can use for free

the honor bar is a great perk

was very nice and the water is drinkable although i didn't try it ud83eudd23ud83eudd23ud83eudd23 wifi signal

the pool is very nice has pool toys for the kids

we have to leave the pool at 10 pm

nice and private swimming pool at the back of the house with also a sitting area outside

and wifi did not work in the

the place is quite old and smell of old actually, the kitchen has no basic tools to use it

staff were very helpful and friendly, the pool, though tiny, was scrupulously clean

a room with a kitchen is better for longer stays

great location clean value for money deliver laundry at reception and is returned to your room the same day

laundry services were excellent

front bar and pool area bar available in evenings for cocktails

bar staff extremely friendly, treated like family instead of guest

and a clean pool no matter what time of the day you wanna go for a dip

wifi strength

very convenient and close to everything which is a plus very big pool

there is a good sports bar about a block away for watching big games

the 13 nights i stayed at the hotel, the wifi worked about 5 days - in the hotel lobby,never in my room

free breakfast was amazing, yet the waitresses could be a bit more friendly

100 pesos per pound for laundry is really expensive

no gym or laundry on site

but still don't like the mini bar they put in the room

bed, good bathroom, friendly staff, good location, excellent wifi and delicious breakfasts

very nice small hotel . it had a nice swimming pool and great restaurant!

parking space

both breakfast and dinner at the restaurant were legit

good location and good food with free breakfast

wifi was spotty but it forced me to get out of my room; so maybe that is a positive

the room was constantly kept clean by great room service in a prime location.

the vibe, the view, the people, the breakfast! hot water. laundry on place with extra charge.

it felt very cozy and provided a beautiful view overlooking the pool, bar, and restaurant areas

and the pool was great

good or need anything the staff was friendly and i love my room was clean everyday i love the bar i didn t

everything pool super clean

room service was also available

location was great, along with all staff. they have set the bar high.

support, safety and good food and drinks by staff at bailee i loved my large suite by the pool

hotel was a bit difficult to orientate in and the nearby parking lot was somewhat ruining the view from the

didn t necessarily enjoy the pool area, it was small and the maintenance appear to be a little subpar than

nice supermarket and laundry service just steps away

beautiful clean pool

ricky and the guys at the bar and kitchen was very nice.

picturesque pool, yummy food in the restaurant, cozy rooms

there is a parking lot next to the hotel if you have a rental car

the room was huge and felt more like an apartment, with a full kitchen, refrigerator, oven, microwave, toaster

breakfast was included, which is a nice benefit, but i personally didn't think the breakfast was

pools , perfect beach , good restaurant -good food , activities for kids , good spot for snorkeling and awesome

happy about our experience - the qualified and friendly staff, beautiful surroundings, amazing breakfast

the gym had very old equipment, no big deal, but the ceiling was all moldy, you can smell the mold when

the view, the staff, the breakfast and accommodation were excellent.

wifi was in and out had to call almost everyday to complain no hot water in shower safe box stopped

dinner and breakfast at the restaurant was great

was our wedding night, so the staff decorated the room with petals and champagne glasses even though it was not

a+++ will recommend and will defiantly be back. loved the free breakfast included .

hotel, very nice location, clean beach, nice pools and pool bar

extremelt friendly staff. location, beach, saturday night show all were nice. pool and bar too.

we also didn t like the breakfast but everything else was amazing

breakfast was quite good, coffe wasn't big deal though, but still acceptable

parking limitations

that the our room was located close to the laundry and in the morning we heard some noise in the

wifi was not that good for video meetings and i couldn t complete a 1hr meeting without

food was good breakfast really good, they provide the dominican food amd was at lot

sufficient parking

rooms were clean but i had no hot water, and the wifi would not work

no parking. maybe improve security for each room installing proper locks

cartel replace him for me and worthless administration does nothing about it, my wife and kids suddenly have

bar wasn't well stocked, the parking a bit inconvenient but those were minor inconveniences

area is was clean but not service at the place some apliances does not work properly wifi to slow , my room tv

i was not even given proper wifi information until i figured this out on my own

were very grateful that they provided a shuttle for us at 2:30 am to get to the airport

good breakfast, free parking on hotel lot

the gym is good, and the pool is a perfect spot to just relax

restaurant food was great and breakfast buffet was delicious

the rooms are very clean the pool nice the gym nice wow we will be back again we love it nice place for vacation

other means to provide shade) around the pool, we were quite exposed to the sun with the kids in this area

this property the pool is incredible and the beach is very easy to have access to i also love the kids area

this trip was for my gramma and my kids and the goal was accomplished

had to work and ordered room service to be told they were closed, but weren't

food could have been better and with more variety, gym equipment wasnt great.

didn't have oat meal in the breakfast menu

also, the free breakfast in the restaurant was quite good

breakfast ended a bit early and was not offered when we missed it.

cold coffee, breakfast not up to my expectations.

breakfast wasn't good

excellent breakfast, parking free, great location, room service, friendly staff.

my stay the pool wasn't completely finished and there was a hurricane close to us so i couldn't enjoy what the

location, clean and modern look, parking

need a best breakfast

group of 20 i was with the ac in the facility is at a freezing point, not sure this strategy the pool closes at

pool area very welcoming

decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

the room was very nice. and the pool

is decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and

the lobby was beautiful, the pool are very nice

only negative thing i have to say about the hotel is the room service food is not good at all

the lack of service at the bar by the

the comfort stay, the food was great ,very clean facility, and the pool my favorite

pool area and massage staff

location, staff was friendly. amazing breakfast.

hotel didn't have clients laundry facility for clients to use, and that the street are to dangerous to cross

no , laundry room they need a laundry room , very important.

great location, friendly staff, great value. good and safe parking lot.

the wifi service was not good. it was in and out

wifi is intermittent

the tv and wifi were not good! bad tv reception and has to leave room for wifi!

they have valet parking free that make it easy when you arrive at night

is very close to the monument and restaurants bar s. the breakfast was very good too,

the casino was close temporally.

casino was close

the view, the room, the odour. the pool.the bar music

7th floor allows you to overlook the city while working out in the gym, lounging at the swimming pool, dining

pool bar closed until 5pm

the 7th floor allows you to overlook the city while working out in the gym, lounging at the swimming pool,

rooms, pool, gym, smoke lounge, and tower testaurants with views to the monument

i was overcharged for my laundry. it was heartbreaking.

favorite hotel because of the general location, wonderful staff, breakfast bar and the nice cool gym

favorite hotel because of the general location, wonderful staff, breakfast bar and the nice cool gym

it was conveniently located in the center of santiago. the breakfast isn't your typical

easy access with parking, friendly english speaking staff. breakfast was excellent.

drink cups-bring your own, restaurants hard to book so stuck with buffet, towels stained/old, gym was tiny/old

near the resort, staff was incredibly welcoming especially rordanny and elvis from the breakfast crew at casablanca

breakfast was good. facility was okey

bought two rooms for 4 adults and two kids

10 times to switch rooms and they didn’t do it till next day at 4:30 in the afternoon it was kids and old

the place was clean, friendly staff. the spa was great. all the precautions taken for covid.

also, the ladies room at the tropical main pool has only three toilets and one of them has no latch for the

convenient with many choices for breakfast, lunch and dinner.

my mom's room was on the 3rd floor, so my kids went to her room, and my mom had to stay with me

we literally had the exact same breakfast & lunch everyday because of lack of choices