pool, gym, breakfast, staff excellent . ..

$50 was deducted from our card (pet fee i

spa and pool maintenance

parking lot was icy as it snowed.

staff was friendly, breakfast selection was amazing, room was gorgeous.

beautiful, clean hotel and great staff. excellent breakfast. so modern and relaxing!

the breakfast was just ok.

the breakfast is amazing with an awesome space to have it. bricks pub is also right next door.

clean, helpful staff, nice pool facilities

price, was quoted a rate and it was 40.00 more when we arrived breakfast, there was no meat

breakfast, laundry, location

very nice hotel. clean breakfast was great. staff was very friendly

the breakfast was amazing for a complimentary breakfast.

could have some better signage in the parking lot.

they had special touches - like how the pool towels were folded and arranged

the room we were first sent to was not ready, dirty laundry on the floor. seemed understaffed.

people were vaccuming at 9pm laundry going at 4am (community laundry)

the wrong style cheerios on the floor, and a small red piece of candy was on the bathroom floor breakfast was

the breakfast chose's

breakfast sucked.

laundry is 3

there s a fitness center, pool, complimentary breakfast, elevators, mini store to buy essentials, etc

weights actually went heavier than 50 it was awkward nice pool overall all was nice

having your own kitchen

non-refundable pet fee was $75. this was not shared when i booked the room.

had no real need for the kitchenette service

breakfast was not great

pet friendly so we were able to bring my dog.

very family friendly and the pool is always clean

breakfast and size of room

it would be nice to have laundry service on every floor.

pool has a nice slide, there is a smaller pool for little kids that has a splash area

great staff, kids enjoyed the pool

we loved the room and staff was very welcoming. pool area was clean and fun for kids.

of the staff were really friendly and helpful, our room was clean and spacious, and the breakfast room was well

location, gym, spa & pool

great breakfast selection

take away breakfast

the spa was in an out of the way corner

parking

they had the pantry open to get whatever you would like, and there was a coin operated laundry (you can purchase

patrick (i think) keeping the breakfast area clean and stocked for the guests was great - very friendly and

great clean hotel. nice staff. kids loved the pool.

no towels in pool room, but no big deal.

friendly staff an pool hours

breakfast

of covid-19, breakfast wasn't served in the normal fashion and i was told they had bags you could take

the breakfast is great, wide variety of food to choose from. clean, plenty of room

loved having a full kitchen

neither of them had all of the equipment you would expect in the kitchens

was a good variety of things to choose from for breakfast

there was no info in the room as far as breakfast time or wifi

to many s kids in the pool

hockey kids running around...

missed breakfast because we thought it went a little later

laundry equipment was run down and parts were broken to expensive also. (washer and dryer)

they let random non-paying people shower and do laundry there

the pool and hot tub were great

staff early check in and late checkout no problem good breakfast selection price is right and no deposit,

the price was right. included pool and breakfast. was clean and conveniently located.

the room was amazing, and parking was not bad at all.

very small pool

pool was smaller than expected, considering the fitness room was huge and there were so many rooms

breakfast would be nice

when we went down to the pool/jacuzzi area it was cemented over and no jacuzzi

nice restaurant and bar area and the patio is great

everything else was great. the water park/pool area was magical for kids!

had a nice gym, the kids enjoyed the pool, nice location plenty of options for food nearby

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant

followed up our request with a couple of free drinks in the bar and free arcade tokens for our kids

the free laundry imenities

loved having 24 hour access to the free on-site guest laundry with detergent

they have a pool table and also a laundry room that is a courtesy for the guests

i realize this is not the hotel's issue, but we were unable to use or enjoy the pool or hot tub as it was jammed

very nice and clean room love the outdoor hot tub and fire place bar was great as well

was not working n breakfast was limited options n not much

renovation in lobby, pool & gym!

i love that they have breakfast, a pool, & in-room refrigerator & microwave

pool was not working n breakfast was limited options n not much

front desk and breakfast staff were very kind

pool, basketball court, clean room, free laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

location, social evenings, laundry facilities, courtyard

have to walk too much if you are at the other side of the hotel to get to the laundry

the laundry room was

the staff was friendly and accommodating, the pool, hot tub, and gym were all very nice, and breakfast was good

the breakfast was good and plentiful, coffee the best

very hot (every single other guest we encountered down there agreed), but we just jumped in the pool after a

anther wise we were very satisfied, the kids in joyed the pool

comforters were very warm and fluffy, staff was very friendly, breakfast was excellent.

laundry machine was broke.

big piles of dirty laundry on visual site that the front desk staff washes and puts away

there was alot if kids that took all th acon

we are very happy with the location, the hotel, the staff, room, breakfast and pool

the free breakfast was really nice and i always appreciate a pool.

pool area

decent location and free parking

the happy hour and breakfast.

clean, and very friendly staff. from front desk, to bar service.

tiny pool for the amount of rooms this hotel holds

free parking

there was a staff member checking on items in the breakfast area to ensure everything was full

banging on the door and he called the cops he was harassing young children when they were at the pool and the

lots of parking, friendly employees, public areas of hotel were clean and well maintained.

only semi complaint was the pool could have been a little warmer

add to that the fact that the property is easy to get to and has lots of parking

we loved the fact the pool was open and our room was nice and very pet friendly

clean, quiet, and good services (such as kitchen and little store for extras).

advertise as pet friendly

there was a full kitchen, even though we didn't use it

place if you want kitchen and laundry amenities

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

laundry facilities in the room was fabulous

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

pool and fitness under construction so we weren t able to use it

pet fee - i think it s too much for a rate of $75 from 1-5 days

the parking lot is not the best layout and could have been better designed for ease of entrance and

pool area while nice, did not have a hot tub or sauna

the fitness room was in great shape & clean aswell

breakfast was great, but shut down exactly at 9am, coffee, milk, all leftovers

pool was perfect for the kids

excellent service, pool was open, breakfast amazing

the pool was too small

clean, great breakfast and coffee!

the pool area with the windows and spa were a treat as well

pool looked waaaaaay bigger in the picture, in reality it was the smallest hotel pool i've ever

the gym.

no room service

consider an adult only time frame for the pool/hot tub area (example 9pm - 10pm), sometimes the moms/parent need

were next to the laundry room and one night coins from the machines were collected during the night

the continental breakfast offered several choices and was actually very tasty-which i would rarely say about

the staff were great and the location plus easy parking and coffee all day

clean, comfortable, modern, safe. lots of well-lit, free parking.

bed was awesome! breakfast could have been better more variety.

loved having the gym with exercise equipment

with two small kids and bags that was a huge hassle

room and amenities were great. bed was very comfortable. pool was great.

about the hotel but the noise, door closing, people talking loud, kids running in the hallway on the 2nd floor

pool for the kids, breakfast had lots of options, friendly staff, very comfortable bed, quiet rooms

i wish i could have stayed longer to use the indoor pool and jacuzzi

it didn't have a microwave. pool was a little cold.

parking lot was awful... not plowed

great breakfast buffet

difficult, but noise in pool area when large number using pool makes it less desirable to use.

that we had to pay for breakfast

so noisy with doors slamming and kids running around

the pool having super long hours (6 am to midnight) was nice

information that coffee bar open

very clean. nice pool. quiet.

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

pool was tiny, and there wasn't a hot tub

good breakfast

easy parking

breakfast was very good

free laundry

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

the room layout, free laundry and swimming pool.

laundry facilities free and easily accessible

laundry room also available to guests-only $1

laundry is fairly expensive.

well kept, great area, very clean. more than enough parking for all guests too.

just the guy eating at the breakfast buffet in his bare feet!! perhaps a sign indicating

was very clean, hotel staff at the front desk was very helpful and attentive, pool was clean, hot tub was clean

staff was unsure about pool closing times and breakfast buffet time.

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 1

that it was pet friendly

gym and racquetball courts

they allow pets without an extra deposit

cable was out, room had funny smell, ordered room service and got cold food.

room service is always good in the hotel is really nice

kids were very loud running though the halls early in the morning

there was plenty of parking

chose this hotel for 3 reasons: price, location, and shuttle service

wifi was terrible

pool area was very nice

pet policy is very helpful and very nice to have a courtyard for outdoor eating and pets

rooms are small even for wheelchairs accessible rooms, they only have one lift next to the big pool not the

room was small but i requested tub with grab bar and they delivered.

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

suite's kitchen had a glass range, and dishwasher, and was stocked with nice kitchen tools

no hottub in pool area

was plenty of room and a large kitchen & bath

wish the faculty had a hot tub by the pool

laundry machines out of service

i liked that the reasturant and bar were connected to the hotel and the bed was comfortable

breakfast is ok

breakfast was good-a lot of variety

the pool was great for little kids! room was nice.

free parking and always a space

i enjoyed the modern features, the cleanliness, the restaurant/bar, the pool & jacuzzi.

loved the restaurant attached and the gym and pool we re a nice treat!

atmosphere, helpful staff, spacious and very comfortable room, love the pool and whirlpool

parking was convenient. everything looked nice and clean

large rooms, friendly staff, nice pool, great location!

large rooms and full kitchen

kids slept on the sofa bed where the mattress was falling apart and had stains on it

we had a full kitchen , table, and living room area

kitchen was awesome as well as the office area

guest laundry area clean and pleasant

near twins stadium , business hotels, decent gym

decor, high security access, quiet, highway access, good prepared breakfast

breakfast had great options! also loved the heated parking, and the black out curtains.

and had a mini-kitchen

great amenities and spa was wonderful

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

breakfast and all services were great! friendly staff and very comfortable beds!!

spa was too busy...

everything the gym ,pool and spa were excellent staff couldn t do enough for you

love that we were able to have an early checkin and late check out

the front desk staff is also great about allowing us to have a late check out

the staff were very friendly: front desk, bar tender, and security.

the room was clean. the staff were friendly and helpful, and the breakfast was amazing.

i missed strawberry marmelade at the breakfast buffet.

the bar manager is fantastic

swimming for the kids and nice rooms.

the bar across the exit would not respond to anything he did to get it to open

has a bar and restaurant on site

really enjoyed the bar and lounge area and the historical exhibits about the depot on the walls

laundry to reception just before 09:00

the bar downstairs was sufficient for what i wanted

room service took 2 to 3 hours in the evening

poor bartender/waitstaffer guy who was left alone, trying his best to care for both the bar and

breakfast good but pricy. prices differant from menu to room service.

breakfast, nice room and good room service with laundry facility

man was wierd and rude it was my birthday weekend they made me feel wrong for going out to the bar and coming

on mondays, tuesdays and wednesdays they put on a small snack bar with drink between 6-7

was no bar or restaurant available at 11pm

beautiful suites with kitchen

no quarters were available to do laundry on our last morning there

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

the manager's reception is awesome, the breakfast is great, although it was so busy that they couldn't keep up

outstanding breakfast-good happy hour

no breakfast and laundry facility.

bed linen had not gone through the laundry

location with great breakfast

the rooms were very clean, breakfast was great

breakfast, used the gym, lovely outside area to sit

paying for room wifi

there should be vending machines with sandwiches or have a restaurant/room service until approximately 2 am

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even

brunch buffet and omelette bar was lovely

wonderful restaurant, bar and coffee bar.

valet would be nice. cooler bar area

having to pay for everything on top of standard room rate such as wifi ($10 per day) and parking

the $100 pet policy was unclear that it is non refundable

enjoyed large corner room. in the bar received free tea....very accomodating

top floor, nicest suite & next door full of underage kids drunk/fighting until 5am reported 2x no change/no

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

good studio in the gym (for yoga)

would be nice if the bar opened earlier than 4pm

also, my wife has a presentation for work she needed to get done and the wifi was spotty at best for her

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

needed your room key to access the elevator, gym and pool

bathtub for the kids and so we tried a shower

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

the pool/hot tub were a hit as well

location. cleanliness. gym.

steel sided pool was slippery

was next to cleaning supply storage so made it very loud when the door would close from room service going in

most people don't want to pay $12 for a lemonade and then a $6 delivery fee for room service

thankfully the industry has adopted unscented laundry products on linens and towels

interesting building and decor, great location and an excellent gym

the facilities are great - the gym, in particular, is world class

staff responsiveness and excellent meals and drinks in the lobby bar and 5th-floor restaurant.

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

$100 pet fee

clerk that checked us in charged me a pet fee of $160 and we had no pets

i'm glad they had free breakfast to eat