hotel did not have wifi. at least i didn t pick it up.

the free shuttle to the airport is very handy too

advertise free parking

breakfast was very good

was very close to the aiport and they had a shuttle to take you or pick you up from the airport which was very

the pool was filthy and some areas of the hotel

she kept saying that there was no more room and he would have to go find parking elsewhere; even though we had

swimming pool was like a swamp

also the pool and the elevator aren't working, but are getting fixed

pool wasn t clean/open

swimmimg pool closed

not instructions to start the walk machine in the gym

maybe more equipment in gym area, fix tv at that same place.

the wifi is weak in the bedroom

parking lot is an open space near the sidewalk, although they have security cameras installed

pet friendly, clean, comfortable, convenient location for traveling, restaurant, good breakfast,

pool

the pool area is very nice. good breakfast buffet and big room.

the pool area is very nice. good breakfast buffet and big room.

staff very gentil and educated!. parking space.

the breakfast options are limited.

que lo unico que quedo a dever fue el wifi, no me entraron llamadas importantes se watts app y no tenia senal

convenient location, great breakfast buffet on weekends included, very comfortable beds.

lowsy breakfast. rooms out of date. need renewal asap.

mentioned pool and hot tub but there was neither

free parking ok

pool was very cold

too much people and few parking spaces

parking in back does not feel secure

fast and stable hot water, excellent internet and breakfast

nice breakfast, huge rooms with iron and iron board. decent sized swimming pool

i particularly like the kindness of the personnel and the flavours of its generous breakfast

equipped kitchen, good room service, terrace

the breakfast was amazing and the staff extra friendly

equipped kitchen, good room service, terrace

really nice, small hotel with super friendly stuff. breakfast was included too!

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

, hotel breakfast on point

standard wifi was not functional staff need to wear better face masks and use properly a bit chilly

i really enjoyed their breakfast and friendly staff

even so, we were surprised that the hotel has closed its restaurant and bar without any prior warning

no breakfast served! a coffee machine in the room would be nice!

breakfast was not that good

breakfast!

enough staff in the restaurant and the servers are running around between the tables and the in room service

breakfast was a great selection and super delicious. front desk staff were friendly.

the room service was very fast and the food was tasty

great value, early check in not an issue, very friendly staff.

the parking lot greater was super nice.

centered and there always were parking places

the parking space is also an issue if you arrive late.

wifi can be bad depending upon which room you get

breakfast was great! location was excellent!

helpful, mario from the restaurant is amazingly patience and very accommodating as well as the breakfast staff

it is close to an area of bar and restaurant that makes it practical to go out at night

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent

breakfast was large and delicious--several choices

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

we enjoy the breakfast and personnel

great staff and value plus good breakfast to start your day

location and great breakfast, froendly staff. great

the breakfast was excellent with a wide variety of mexcian foods

the breakfast was very delicious. i liked a lot

the location, the kitchenette, it was clean and comfortable

not many parking space avaliable.

wifi does not work here

very good price, very nice bathroom; kitchen in good condition

if there will be kids in the next rooms you will hear every word -public valet parking is available only until

good location. free parking.

there is basement parking for large vehicles

ended up being overcharged for room service and the wifi cut off a lot.

ended up being overcharged for room service and the wifi cut off a lot.

underground parking and right near city center

wifi in rooms

the door looked like it was kicked open at one point, no wifi in the room which was really disappointing and

the wifi was a bit iffy.

dog-friendly (there is an additional fee of 250 pesos per night), which made traveling with our pet much easier

wifi and warm water was unreliable

large bed, the room had a refrigerator and microwave, good wifi, good location

breakfast was good, the beds comfy and the room stayed warm at night even though it was chilly

wifi was very good

and the breakfast was great

breakfast was good

staff and location, parking lot available.

liked the location, breakfast and coffee was really good

good breakfast

game played by kids very early or late at night

wifi worked good

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

bar behind the hotel had blasting music until 2-5

parking was confusing as there is none on site

the parking lot is not there you have to leave the car and walk to the hotel.

noise from street, no parking

wifi access is only available on request

wifi was poor, water pressure very low in shower, otherwise ok.

the wifi could be better in the rooms. it works ok in the hallways and downstairs lobby.

the ceiling does not let me sleep during day hated the bells all day every half and hr horrible wifi

room , no amenities for the price , bar staff was rude , service awful

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

of been better, vallet parking so far for the employees that have to go park our vehicle and do laundry

linens, toilet paper, and laundry was too heavily fragranced

heads up no gym or pool or jacuzzi, but who needs that anyway

i don t need a new bar of soap and new towels every day

room service was strange because they had to bring a menu to you before they could take an order,

only issue we had was with the wifi in our room - we weren't able to get netflix working on the tv or access

the explanation was they do not have any room in their hotel that would fit 4 adults + 2 kids

we couldn't get a table at the downstairs brasserie as it was too busy and when we asked for room service

the wifi was much , much slower than just using the data in my phone

breakfast was late

the wifi was intermittent

breakfast food not so good

breakfast entrees.

the wifi was good

room was dirty , it wasnt worth the price. bar staff unfriendly

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until

the music coming from the bar at night. it was noisy and we had no view

catedral right across from hotel and bar on the third floor.

the music from the bar below played until almost 5am.

it sounded like people were cleaning floors and possibly doing laundry, all while chatting away throughout the

access to laundry facilities for free was very appreciated

laundry facilities on site were very convenient

parking service can take a few minutes more than expected when is peak hour in the day.

location close to the big cathedral, parking available (a few blocks away), stylish hotel, big comfortable rooms

breakfast was very good, great quality and variety.

the breakfast buffet was good and they even have a gym

breakfast area on the 5th floow has a wonderful outdoor terrace with good views

excellent breakfast

the breakfast was very good, was expecting continental and instead surprised us with chilaquiles,

coffee was not available until breakfast at 8am. twin bed room was very small.

price was great, breakfast included aaa

breakfast was very good.

they offer a fair breakfast

i loved the breakfast it was very good.

also be aware that the parking is a block and a half away from the hotel

gym

location with the best service, loved that includes parking so you dont have to look for a parking lot

tiem i did not take the hotel breakfast because the last time i stayed in this hotel , breakfast service was

make sure you pull up to the hotel in your car, they have their own parking

different wifi networks depending on where you were, restaurant, room etc.

spotty wifi if at all active

we have two kids and they couldn't sleep well because of that

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

wifi was not working on the top level and so wasn t the hot water

wifi at the top floor is poor. hot water does not make it to the top either.

and they have a deal with the parking lot nearby, so we even could leave our car there

parking is off site

the parking was in a nearby private location

parking is not on-site but it's around the corner

breakfast service could be improved

everything except service for breakfast.

same menu for breakfast every day.

the continental breakfast was exquisite and not what you would expect

i had breakfast there the they didn t have a menu to look into

same-day laundry service is terrific

really good breakfast with freshly squeezed orange juice, fruits, bread, eggs and good coffee

breakfast includes coffee, toast, fruit and eggs.

the free breakfast was very tasty and filling

good wifi for working remote

wifi coverage sometimes is not stable a little bit noisy in the morning

included breakfast

friendly staff, quiet, good wifi, convenient area

nice free light breakfast, toast, coffee, orange juice and fruit with yogurt

parking was convenient too

i chose this hotel for the gym and it was kind pf disappointing

is a little far from downtown, where all the tradition is. not very good dor kids.

the pool was not indoor, and pool was not heated

the hotel should include a room service option

no vending machines, their wi-fi password wasn't available and when they gave me the password the wifi just didn

wifi slow, couple days with no cable service, shows parking available on post, and when doing final

spa needs to have better service or hire personnel that has experience to provide an excellent

room when we paid and didn t receive it but everyone from the valet to the bellman to our room service was

rooms were very clean, we got a room that was close to the gym and it was really loud, we call the front desk

the hotel has a restaurant, a bar and an open air terrace, all offer good service and food in generous quantities

clean and comfortable bed and room. nice pool, bar and restaurant.

from front desk to kitchen to spa services, best vacation ever

the older gentleman that helped with bags & parking and cleaning staff were very friendly

small parking lot, use valet parking

secure parking on site

the staff selected the room with the fireplace

wifi disconnects after 10 minutes and you have to login again with the password

and a pricelist for the laundry service too

the pool and views are extraordinary and the service is excellent

the pool and grounds are gorgeous

the first day the pool was a little chilly but i believe they warmed it up after.

spa service incredible

the lady who did the laundry was prompt and patient, very nice

secure parking

the wifi is very unreliable and slow in the room

some rooms located right in front of the parking can be noisy during the night

the pool fantastic

the pool was closed and should install usb charging stations with wall sockets

el hotel como spa pero el horario es unicamente de 9 am a 1:00 pm

sized and moderately heated while keeping the magnificent view that outdoors offer, the gym is very well equipped

the facilities are amazing: the gardens are lovely, the pool is comfortably sized and moderately heated while

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa

basically in the parking lot, so much vehicle noise at night and early morning when people are leaving to go to

gym sucks, equipment does t work, a lot of special forces in the hotel, with machine guns, and dead

oh and there's a pool

old, chaotic parking, broken windows, bad conditions

it's noisy and beds are not comfortable the pool is ridiculously cold

my kids loved the breakfast buffet

very spacious, clean room. the breakfast was pleasant. the staff is great

breakfast ok, location regular

my kids loved the breakfast buffet

had a problem with getting wifi code to work, icon after you enter the code was hard to find