poor room with a view over the laundry.

wifi is slow

i understand it is an old building but when we ate in the bar it was a shame there was no fire on

shame the wifi didn't work in our room, but just due to signal can't be helped

there was lots of parking and the grounds were great to walk around

lockers had electronic locks that simply didn t work, and while the women s change room has a laundry spinner

of housekeeping being done when we did manage to go to our room which meant moving through dirty laundry and

the gym was above and beyond

wifi was rubbish

parking was a hop skip and a jump from the front entrance and the hotel has lots to offer such as

room had a terrace which was unexpected, the room was very comfy, the restaurant and bar were great

great location very good restaurant ideal parking.

the wifi signal did not reached my room and i had to go out to the hallway to get wifi.

easy to find, well laid out rooms and the bar/lounge was the typical local bar which was well stocked and had

no dedicated parking. street parking only.

for a family and two (energetic) kids, they room is small as there is no space to move around when both beds

rather noisy late at night with kids being a bit unruly

welcoming staff, nice clean room, pet friendly.

wifi connection seemed to have a virus on it

staff friendly reception bar and waiting staff were fab

have had a couple more staff members at the bar to provide additional support during covid times

abundant delicious breakfast next morning

very good car parking

wifi signal a bit weaker in some parts of the hotel but understandable with nature of the building

we had a dog with us and he was more than well catered for both in the room and in the bar whete he was able

laundry prices very high , cheaper to buy new clothes

even my kids, who can be a bit fussy, had second helpings and that says a lot

free wifi

all - each area with tv showing different things to suit different tastes (news, sports, movies, kids, etc

great wifi. lovely shower. big room. friendly staff. well appointed room.

problem with our planned room but sorted a new one for our arrival and gave us some vouchers for kids milkshakes

as we only had a short overnight stay we didn't try their restaurant or gym facilities

it was nice & quiet, my 2 kids loved it too, would recommend

location free wifi

cost of food at the bar and the shower that is still a bit rubbish and low flow

didn t like the room as i was above the laundry and washing machine and dryer on all night

i can't believe that no one from the laundry section hasn't noticed that

room was fine (room 429), but the laundry van pulled up practically outside my window and was making a racket

laundry service is absurdly expensive.

friendly staff , comfortable bed and a shuttle service to the heliports

no laundry facilities and too far from downtown aberdeen

some of the equipment in the gym was a bit dated - however worked well

bar staff and the breakfast team were so helpful too and nothing was a bother

services , the bed was so comfortable and we were given an early check in by 9am at no cost

good bar and a great wee gym a bonus

laundry is always an issue

close to the airport; pet friendly; helpful staff.

the hotel was nice however quite a bit overpriced in terms of food and late check out.

very helpful and lots of things for kids to do and lovely breakfast so much to choose thank

the cool decor throughout, the thoughtful facilities like games for kids and charging points and books on tables

no point putting fresh laundry onto that

had i had time before my early check in i would have been requesting a re fund or some form of compensation

clean and modern ..comfortable and good wifi

free wifi and tv in room

wifi was poor, i was on the 6th floor which could have been a factor but it was real slow

first class breakfast and dinner

convenient to airport, we had an early check in so no time to use pool or gym.

great room service.

when we came back after concert we were hungry, ordered room service which was 24 hours but it doesn t tell

lovely rooms and breakfast

location,food,staff, pet friendliness,comfort.

just once , in the evening difficult to find a parking space - due to wedding.

parking

easy parking on site

t take my dog with me to eat in the restaurant (i understand but it meant i could only have room service for

rooms are very clean, great wifi, heard they are getting 40 smart tv s this month

large outside seating are and grass area for kids

check in was easy, room was immaculate with the lovely touch of a bar of chocolate on the pillow

the airport for those that are flying, it has a fab bar and restaurant and the food is delicious, room service

no wifi in the room

a nice place to stay, very welcoming staff with a great bar and restaurant

wardrobe, the staff was amazing, very good location, very clean, best breakfast ever, safe car parking in the

clean,lovely bedroom good parking ,staff very friendly

it s in good location for dyce heliport and free parking and wifi . the staff were helpful

wifi was a bit unreliable and the rooms were quite basic although still comfortable and had

free laundry with drier was really handy and the bus into town is just out the door

kitchen doesn't provide enough varieties

good hotel close to the airport clean good wifi comfortable beds

breakfast wasn t included in the price

great wee gym

swimming pool jacuzzi steam room sauna and spa

chill out in the hot tub beds are cosy and soft and can go gym anytime you want

i really liked the bar of soap as well, as we have been trying to reduce our plastic use so having the soap

room service was also excellent

was charged for wifi which i thought was free

pool was cold!jacuzzi wasn't working. no room service

to staff, and there were also no loungers beside the pool even though there was plenty of space to have them

pool and gym facilities, great evening meal and breakfast

room service after hours a vending machine.

the kids loved the pool

dirty laundry littering all corridors unable to pass with small case suit was very dated and fabrics

laundry is overpriced and although the room is cleaned daily, cobwebs in every corner

from the staff to the bar the cleanliness and the food a great menu and the breakfast was cooked to order all

location near to p&j and excellent food and bar and staff

absolutely perfect for the p&j live and the airport . on site parking. excellent staff

a busy hotel, the other guests were very noisy and the hotel staff were moving trolleys with laundry around the

0500 laundry carts wake me up while the go in and out of reception

you were going passed loads of laundry to get up to your room

however, second night was much better although probably due to the fact that the perpetrators had moved on and

headboard not fixed properly to wall, risk of upsetting neighbouring rooms, even though just the kids, whenever

been for a facial and a massage so as my face was all shiny and devoid of make up, decided to get room service

only snag , parking was

need more options for kids breakfast

no room service after 9.40 on sunday eve

kids got free icecream

there was no pressing-iron in the room. also laundry wasn t on time.

the parking because it's a small car park that is shared with the little row of shops.

fantastic atmosphere in the bar, cute dog in the bar was so friendly and happy

there are shops and eateries close to the hotel and free parking behind the hotel which is great

nice room service and staff

we had lots of hair on the bed probably pet hair and i called the house keeping

food could of been better,and it needs to be stated that the swimming pool has lessons with kids

we spent most of the time in the pool and giving ourselves makeovers in the magnificent, huge bathroom lighted

the pool is shared with clubs so can be busy with kids, which is disappointing for a relaxing break, we found

room service was very slow due to the busy period

very comfortable. spa was excellent. everyone really friendly

large rooms and beds and breakfast

location with ample parking

breakfast was incredible, with both menu and continental items

30-10 which was too late for my daughter so they organised breakfast room service at 6

pet friendly, amazing staff. great venue

very comfortable, old fashioned charm, location, breakfast excellent, pet friendly

room service and food was great

plenty of parking and lovely staff

had room service for breakfast the first am and in the restaurant and both were very good

i had work to do on my laptop which included needing to use the wifi which had a really good signal and it was

quality of room service breakfast poor - not worth the money

the staff were very friendly & welcoming, offering us an early check in which was appreciated (at a small extra

excellent location for our needs and plenty of parking

clean and comfortable room, warm and welcoming staff, pet friendly and food was good.

the bar stays open all night for those that want a late night cap

i got room service and it was quick and all the staff were so professional

room service was excellent too

wifi downstairs was fine

close to the city centre and with plenty parking

no laundry bag

would be better if gym/sauna facility was better

parking seemed limited but i got a space so i was happy

we got room service for breakfast in the morning it was superb and bang on time

excellent quick room service

there was dirty laundry in the stairwell i used to come down which i had to step round and the fixed shower

leisure facilities didn t hear it till tv was off so kept me up then too close to car park and laundry changing

given cocktail tokens, petals on the bed and free prosecco at dinner

room was private, spacious and clean and we even had separate access for our four legged kids

folk with kids don’t necessarily get time to hang out in the bar at night you see

parking lot is small but there is parking on the street from 6pm-8am

food in the bar was also very good as was the breakfast in the morning definitely stay here

staff are very accommodating (gave me room service as i was so tired) and sorted out any problem

parking a bit tight but for the location lucky to have any onsite parking so shouldn t

it was warm, comfortable and the room service was fab

small bed dirty laundry towels

the bed was very comfortable, the room quiet and breakfast wonderful!

excellent wifi

hotel room was clean we had early check in and regular housekeeping

stayed in a twin room was nice to have double beds, very clean ,( well done house keeping) breakfast was very

about this hotel was excellent, excellent free wifi,free parking, breakfast was great

clean, helpful staff, great breakfast and 11:00am checkout

is an extra fee for your pet that is not covered in your booking price, even if you tick the box

breakfast and bar area and the hotel's location was ideal

very central, clean, comfortable, toiletries, breakfast included, and got a late check out.

very central food places close by 24 hr gym access parking easy

staff comfortable beds nice garden great early check in late check out and bag storage

look of the hotel. easy check in. room perfect. bar perfect for catch up with friends

location is opposite a big weatherspoons for breakfast and there is a fab cocktail bar and restaurants in the

nice bar and lounge are

also we were woken up both nights at 2am and 6-7am by staff in the courtyard moving laundry and empty bottles

we'd been on holidays at that point for 9 days and we had laundry that needed to be done, but we were told that

they have only one restaurant. laundry is expensive.

the lack of laundry facilities

woken up at 7 o'clock on sunday morning by staff pushing laundry carts across the car

were marks on it, they said they were short staffed so this might explain it and why all the laundry, carts were

and found it disturbing me falling asleep and when i woke up to get back to sleep a bag of dirty laundry was

absolutely lovely especially the lady who works in the bar what a lovely friendly lady who had a laugh with us

on the 3rd floor , room was outstanding but very noisy from surrounding clubs, maybe update the room service

i also asked for a late check out and was given that too

parking was difficult and you need to reserve a space as there are only 4 spaces

bedroom and bathroom were nice and clean - with good wifi throughout

the price is fantastic if you just need a decent place in central aberdeen to sleep with good wifi,

excellent!...great room, good facilities & wifi...friendly staff & great location!

wifi, no elevator, no breakfast, but the hotel is cheap and safe, mattresses are soft , the room is

humid, could with air con, but that maybe because we were next to the laundry room that had the tumble dryers

room was ok, nice soap in the shower, nice smelling laundry

they were very helpful when i needed to use their laundry service

fortunately we stayed on 2nd floor, near the laundry room, but sometimes a smell of smoke and cannabis entered

staff to do my laundry, took them more then 12h, got promise to get deliver to my room, never happen after 12,

the staff was awesome and very accommodating to our needs and special requests like food, laundry and drinks

only small negative the bar was very chaotic when we went for dinner.

the breakfast the next morning was very good

we had a meal in the restaurant and then breakfast next morning and couldn't fault a thing

the restaurant and bar were great and we ate there every night of our stay

staff lovely facilities good breakfast great room double glazing great,quiet great having a laundry

the location. the facilities like laundry, gym and the room. we loved it!

laundry facilities on site

friendliness of staff, cleanliness of hotel, free laundry and gym if required.enjoyed our stay

breakfast was great and we washed our clothes in laundry while we ate

we had to find a place to do laundry

liked that it had a fridge, ironing board,laundry bag facility,and en-suite shower room

of the hotel that overlooked union square so my daughter struggled to sleep we ordered off the kids menu for my

chilled out in the bar at the end of our night , and the staff were great

short of bar staff ounce again.

suppers were served in the bar and the chairs were hard and uncomfortable.

the staff are amazing especially the bar man nothing is to much for him

restaurant and bar downstairs which was full of friendly regulars

excellent bar staff very professional yet very friendly and what surprised me was he remembered what i d

dogs being allowed in the bar area.

laundry service was reasonably priced and clean

was a hiccup with my laundry they forgot to send it to be cleaned second day i arrived and once remembered it

i would stay again just this time no laundry

we had some drink in the bar on the saturday evening which was lovely, however there was a slight draft from

sky tv, the complimentary drinks/biscuits in the fridge and the room service

forgot to ask a wifi network/password and nowhere (and in the mail) wasinformation about it.

the fact that the hot water was lovely and hot and there was free wifi and tv in the room!

close to the train and bus station coffees and teas provided and strong wifi large clean rooms

wifi in our room was weak.

internet, wifi

this was sorted but there were insufficient towels and as the clean laundry bag was outside the room on the

but there was no laundry powder/ detergent

only thing i could knit-pick about the place is that i paid 20 for laundry, but when i got my laundry back,

we had our laundry done by the hotel

phone signal was poor as we were below ground level and wifi was non-existent

no room fridge and no laundry service.

no iron in rooms. had to go out to the laundry room

coin laundry would have been good too

nice comfortable room with excellent wifi. very clean, nice powerful shower good price

) who were letting their kids run up and down the hallway for a good couple of hours (11

the restaurant it met our expectations and more it was so lovely, we then had a few drinks in the bar we had an

wifi

all on the one level spacious dinning and bar areas

plenty parking facilities

couldn t sleep due to the noise and people chapping on the windows outside the hotel, free wifi doesn t work

liked the pool but there were only handtowels available due to a late laundry delivery

able to eat good bar food late in the evening

i couldn't get the free wifi that was offered

the spa was good.

had to watch fa cup games on a phone but wifi free so not all bad

the ample free parking behind the hotel, can't fault any of our stay which is why we are hoping to return later

so nothing was to much trouble for them to make your stay even better , even the lady running the bar [ tuesday

we had a newly decorated standard room with parking right outside our cottage

i found the wifi connection wasn't too great and trying to watch anything on your netflix account would

room because right next to large kitchen extractor unit so couldn't leave window open on a warm evening

also we expected to have breakfast included with our stay in the lodge

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

the staff looking after us for breakfast could not comply with a lot of our minor requests

some, the location perhaps may be a bit remote and the bar is expensive but it is aimed at being a luxury break

but it is aimed at being a luxury break to get away from it all unless of course you are golfing