really think they need to get a new laundry room

saw large cockroach on the wall, gym closed, laundry inoperable.

swimming pool and customer service

staff, jasayln was very nice at check in, clean room, shuttle got me to the airport on time

wifi was awful being super, super, super weak

also they have a great laundry area

the towels by the pool had ants all over them.

to get downtown and they have a nice pool and activitied for kids

liked the courtyard, the sitting areas with the music and pool

it was equipped for cooking and storing food and the pool was open till 10pm

stairs up to laundry room broken and rusted

then a pick up by a guest n his laundry'

asked for an extra plastic laundry bag, they didnt have any

nice laundry experience

room was so clean but the elevator smelled bad the restrooms clean the hallways smell bad and laundry a outside

website says they are pet friendly, but when we showed up the front desk acted like that wasn't really true

our primary reason for selecting this property was the availability of an airport shuttle

the shuttle van should definitely be upgraded

the breakfast was super great

the shuttle to and from the airport super close and convenient

after the phone call he handed me laundry bags and told me i had to bag them

it burned the kids eyes

shuttle to airport and parking

my late check out was at 2:30

pool area was very small the gym room was bigger than pool area and it was too hot in thereit felt like a sauna

the hallways were dirty, some dirty laundry in the hotel

we washed our own sheets in the hotel laundry room

the laundry services we great too

the only reason that i even asked was because i had put a load of laundry not realizing the dryer took 60min

the kids were looking forward to it

the pool is large enough

the restaurant bar area was a bit small, but worked out perfectly

except the breakfast/ bar area was closed

close to the airport. nice pool and gym

only problem i experienced was the pool sign says that it's open from 6a-11p, so i took my kids out about 7:3

the laundry room was below standard, and dirty. tub was ancient, the hotel is due for a remodel.

i saw there was laundry room for guests to use and they had a breakfast until 9am

called front desk, was informed that it was the hotel laundry upstairs from my room

i went there to do my laundry, i can tell the walls were still being repainted and the carpet is still old and

washers and dryers in laundry room are old and outdated and not enough

it was so convenient to have a laundry facility available

the pool is too small

nice breakfast. extra sofabed was very helpful. spacious room. free parking. kitchen.

the pool was cool. the employees were amazing. very clean and comfy.

i also really enjoyed the outdoor pool

i especially appreciated the laundry facilities as we are on a road trip

i did like that they had coin laundry on site

nice gym. laundry kitchen

staff room breakfast customer service and especially the price.

appreciate the to go breakfast while other hotels don't really offer that due to covid

went for quarters and said doing laundry

best hotel ever. really enjoyed the indoor pool. very clean environment.

doors slamming kids running down hallway

the breakfast was very nice and the workers were very nice too

the only thing i didn't like was their complimentary breakfast

in laundry took forever to dry not just in time but took about $7 to dry off 4 pairs of shorts socks

room was 253 right underneath the laundry room, dryer kept making a knocking noise to early in the morning

also liked the laundry facilities

limited laundry capabilities for a hotel of this size.

large room, great staff, snacks offered every day from 5:30 pm to 7 pm, guest laundry had everything we needed

our room was near of the laundry, the noise was not really good

could've been better if the laundry room was closer to our room.

called deck they said it was laundry room and they d stop it immediately which they did

spacious and you have all what you need here restaurant, laundry and star bucks down the street

laundry room was easy to use and well maintained

there was laundry facility, which we needed at this point of our journey

kids running around the entire hallway yelling and screaming being loud at 7 in the morning

the kids loved the indoor pool!

room service

ice machines dirty, smell like bar at closing time, need of paint in common areas, carpet worn torn

just the fact they don't have laundry bag in the room. other than that all were great.

i had to wash laundry & the machines only took quarters

guest laundry was out of service so i had to go to a laundry mat

laundry room restaurant bar breakfast every morning good breakfast good dinner 100% i will be

cheap with the towels either and gave more than enough i was able to wash my own clothes in the laundry room

i had to wait while they were doing laundry for some

it was quiet enough, except for kids that kept running up and down the hall

pool close early

the hot tube was out of order and the pool area had a strong chlorine odor that wasn't pleasing

kids running upstairs at 3am

it had complementary laundry and large variety for breakfast.

not all machines in the laundry room were working

free laundry

free laundry was the best thing about this awful place

accommodating staff, complimentary laundry and full kitchens were great for an extended stay; the location

washing machines in guest laundry room are not as good as the one in your house

value for money clean al lot of perks, such as laundry, free drinks and shuttle amazing staff

us all of our amenities without even asking she told us where the swimming pool was where the laundry was and

got us a room ready for early check in at 9a

breakfast was good and i enjoyed

parking wasn't the greatest, kind of shady looking

the bar area was very nice

the pool.

the hotel was very clean and enough space for small kids.

the way it to us was through the back of the other business parking lots and those are blocked off

as housekeeping was cleaning our hall, they left large garbage bags and piles of dirty laundry on the floor

we had a good experience in the hotel, nice pool and we loved the bar

ask for a room that has pool view.

they did offer to shuttle us to another property for a swim

got to enjoy some lovely live music and drinks at the paseo bar

wonderful staff rooms and bar area outstanding. outside area with fireplace was nice

left a surprise wine & fruit / chocolate tray for our anniversary -beautiful property -rooftop pool -room with

gym

loved the cocktails in the library and sitting by the pool relaxing at sunset.

the hotel restaurants turned into adults only bar type settings

fest laundry should be card operated rather than quarters, inconvenient

we would have wanted to stay longer but the kids have school today

shuttles not running due to covid

felt rushed with the kids one day

pool was great for our adult kids & our grandson too

laundry.

laundry room too small

24 hr airport shuttle was great. also has extended parking through way.

the breakfast was overpriced for kids. my son at bacon and watermelon for $16.

parking and aged rooms

shower was a little dirty and the laundry mat machine ate $3 when i tried to get some detergent ,wich i later

wasn t shampoo, shower door broken, no microwave, laundry door broken, the price is not worth it s

pet friendly

they didn't have room service in the morning.

heated pool and pool tables great staff

the gym was on point, and having laundry facilities was a total game-changer for my long trip

availability of free wifi throughout the hotel was greatly appreciated

the convenient location and free wifi were added bonuses

i never had any issues with connectivity, whether i was in my room, the lobby, or even by the pool

the course here is top-notch and the added amenities of free breakfast and parking really made the stay that

in-room microwave and laundry facilities made our stay even more convenient

the non-smoking property ensured a peaceful stay, and the laundry facilities were an enormous bonus

it had free parking, a business center, an outdoor pool, and laundry facilities

a business center, an outdoor pool, and laundry facilities were all available for free

is the lady that cleaned the rooms on the first floor, she also did the laundry

shout out to you tasha that works laundry shout out to miss janet at the front desk a special shout out to the

through the lobby, and i'm not really sure what they were but i hope that it wasn't extra laundry or something

the outdoor pool is perfect for kids, and the laundry facilities make it easy to keep everyone's clothes clean

we loved the outdoor pool and the laundry facilities were very handy

hotel features were top notch and the staff were amazing and breakfast was great

no laundry service, no free breakfast

hotel was under renovation so the fitness center and laundry were both closed off.

very slow wifi laundry not available due to ongoing renovation

free use of laundry machines

no laundry bags

the laundry area at hotel was filthy and could use a good cleaning with machines and the room in

we wanted to do our laundry the two washers were full of clothes and no one there to put them in the dryer

sheets smelled bad and lastly there was a homeless man asleep in the laundry room and it smelled like

i liked everything in the room but did not like the breakfast meal in the bag.

wifi needed to be logged back into several times a day.

wheelchair accessible rooms, laundry room was on the outside back of the hotel by the trash

had a very loud room next to the laundry room

room was by the laundry room

we ordered food from room service and it was great!

there they r all great to us the food the room the people and the people that parked our car the bar the pool

great hotel in a good location and the rooftop bar is fantastic

the pool and bar area

also very set up to adults, no kids running around or yelling

the roof top bar and pool!

was open but we were told the bar was closed monday-wednesday

the wifi in the lobby/pool area was fine

bar & hotel restaurant overlooked a patio that overlooked the river walk was nice

wifi was terrible in our room

the view. the location! the cleanliness. the bar especially.

the pool was closed.

professionalism of the whole staff, the cleanliness and specially the breakfast we had was out of this world

gym was great

i liked whirlpool, swimming pool,morning breakfast is 1st class!

the breakfast is always on point too with a wide variety to chose from

i liked whirlpool, swimming pool,morning breakfast is 1st class!

suit size, exceptionally clean, clean guest laundry facility, friendly staff, 24 hr reception, free parking,

the staff were kind enough to put my kids stuffys on the bed after they made them

around plenty of food options, the room was clean and the bed was very comfortable, and the breakfast was

breakfast could have been a bit more diverse - only offered jimmy dean breakfast sandwiches with

the breakfast wasn't very good, watery eggs. need more variety

com - and it doesn t have all the facilities mentioned in that site, eg, laundry

the hotel offers room service from their restaurant, ocho, with awesome food

room service was right on time when ordered

i tried the wifi the first night it was a lot slower than my cell internet, i did not attempt to use it the

are signs for room service and things you can order which is great

laundry facilities, it's just weird

good location. great breakfast. room was comfortable. guest laundry was very convenient.

laundry facilities were paid via an app that didn't work

laundry room which is awesome

which ran out v quickly i couldn t believe there was a hotel room positioned to a 24 hour laundry room - and

was excellent, all the staff were lovely & polite, laundry on 3rd floor, excellent free breakfast, huge

laundry room available

amazing complimentary breakfast

great location, bar right by pool

it was a nice walk for adults but a little far for kids when they are hot and

we even got to do laundry and there was no wait time

location was great . close to riverwalk . laundry facilities. super clean

the laundry room was very clean

breakfast was good considering the covid protocol

food coffee and water all the time in lobby clean nice rooms, swimming pool and gym - nice , good location to

i first checked in, they gave me so much information on the best things to do in the area with my kids and even

the breakfast was very good

next time my husband and i will try the hotel bar and gym, both looked very relaxing

friendly staff who took time to show me the gym to get filtered drinking water

netflix or extra apps on tv stated that they should be working but they would not connect to the wifi so we

laundry service was very poor. there was no laundry soap available and in the slot we lost money

refrigerator wasn t working in our room and no chairs to sit on in the laundry room.

did not have breakfast.

the pool was not what we expected. to small and no hot tub. breakfast was just regular.

booked two queen bedroom (for a couple with two kids), but got a unit with a single king bad and small sofa

new hotel with very good restaurant, gym and pool area

no free breakfast, and the mini bar goodies are a little bit expensive.

new hotel with very good restaurant, gym and pool area

restaurant breakfast was refunded to me as the poached eggs were hard boiled and the bbq brisket was

expensive expensive mini bar, valet and room service. not a river view at all.

great location and staff very helpful plus having laundry facilities was great

they accommodated me for an early check in and late check out

great location in the heart of downtown. gym was good. building was really nice.

we were extremely happy with our stay. bar was closed due to covid. life happens!

wifi speed was eh but whatever

didn t have breakfast

the staff was not kind, the wifi hasnot worked. the idea of service was not met at all,

pool was nice but would ve been nice to have the bar open as it was 91

room service was kind and gracious and cooked us something at 3am without any complaining which was

rooms with a great view and very quick room service

no laundry facilities no fan in my ceiling in the room.

everything the staff, from the valets to front desk to housekeeping and room service made us feel absolutely

pool was not open

front desk was wonderful with helping my kids look for ghosts

the pool is extremely small

no change machine for laundry.

no breakfast. hot coffee and laundry machines for guests not working

opposite the laundry which had no door on it and seemed to be used at all hours of the night

they supplied laundry service at a minimal cost parking: paid parking ($15 daily + tax), though i found this

towels in room after check-in, requested towels; i was told to go retrieve them from the laundry room myself,

the pool or laundry service was out of order

there was a trash bag full of dirty laundry in the closet, a dirty sock behind the nightstand, legos , trash

they don't have enough staff to keep clean laundry available for all guest rooms

was dirty laundry from past guest in the middle of the room the blankets were stained pretty badly and the

the laundry room was not dispensing detergent meaning it was borderline unusable

comfortable room, laundry, and walking distance to the alamo and riverwalk

the basement area has a large area for breakfast and also has laundry machines next to the gym

services of laundry machine, tea and coffee, business center, maps and guides were a nice touch

location was brilliant. laundry facility was great. room was very nice and spacious.

the basement area has a large area for breakfast and also has laundry machines next to the gym

the laundry facility was great since we had been on the road 2 weeks

i cannot take back my clothing due to late laundry pickup.

had some clothes for laundry on the first day of my arrival , i gave it to the front desk which after two nights

didn t realize i d have to pay to use the laundry machines

location, guest laundry available, awesome rooftop terrace with skyline views

willie, the concierge was also very good with solving a laundry issue and helping

unsecured wifi network

we couldn't sleep late cause room service open our hotel room at 9am very loud voices and notices in the hallways

the pool was great because i have small kids and it didn't have deep side

the pool was great because i have small kids and it didn't have deep side

no laundry facilities for extended stays like mine

missing a laundry area for those extended stays.

swimming was not heated as stated and was a partial indoor pool

enjoyed the pool, too

great location, decent wifi

lower parking prices, and keep guest away from laundry or house keeping rooms, vert noisy...

should have the laundry room in the hotel

also, sink was clogged, no microwave in room and no laundry facilities

room we got was next to the house keeping supplies room / laundry room and the housing workers were loud in the

and the gym provides great equipment so you are able to stay on track with working out

next to laundry room, had to hear what sounded like a shoe in the drier

pillows were too soft!! bed made noise no laundry bag

the guy didn t even tell me they have a valet parking i had to walk with my luggage and my kids to do self

gym not well equipped

pipe the week before which meant noisy machines in reception/bar area to remove the damp and wifi was not

think we were above the laundry room and it was very noisy

isn't any washing services so will have to find a laundry mat or dry clean

the high school kids talking loudly in the hallway and hanging out in the hall instead of in their rooms

pool could get loud and full of kids on the weekends. during the week it was much better.

kids loved this

never been to a hotel with no laundry area

bring laundry bags back

laundry machines in the hotel were a big help

dyer in laundry room broke

also there was nothing in the room in terms of extra blankets, laundry bag, etc

the laundry room was gross

noise during my stay and my room was across from the laundry which added to the noise

location to the riverwalk, decent size room overlooking the city, check in was very easy, clean laundry facilities

my pillows had dirty laundry smell as if they hadn't been

the breakfast was delicious. the laundry room was great.

excellent location, comfortable room, nice staff, laundry facilities available

no change to use the laundry room had to go to the hotel right next

had to do laundry during our stay, and the room and machines were kept clean

is perfect, access to river walk, river plaza is at 5 minutes walking, buffet is really good, kids eat free,

bar was very nice and enjoyed the fact that i could purchase drinks and snacks in the lobby

no guest laundry, no breakfast, no entry to the river, no shower at the pool.

no microwave and no self laundry. paying for parking

breakfast, no laundry

our room never got clean and we had to call for laundry ( towels etc....)

my kids loved it

the pool is soooo small smallest pool in texas!

i needed late check out and was accommodated for an extra half-day charge

everything was excellent from bar to bedroom!!!

was no free coffee in the lobby; however, i was able to get coffee at the bar (when it was open) and twice they

than the pool everything was excellent

the laundry place was also an advantage

i ve always done laundry on my trips because i do not want too much to do when i return home

the parking cost its very expensive $45 dollars for day take to long to valet parking also the laundry room

i'm not crazy about allowing pets.

it was very spacious and more than enough room for me my husband and our 3 kids

is no laundry service at this place and cleaning service consist only of changing towels and

also the spa tub in our room was amazing

staff were all very friendly and helpful and love that the hotel is pet friendly

impeccable service. kids loved the pool.

room service was amazing and everyone was so respectful and nice