from the reception and guest relations team to the breakfast and restaurant staff, housekeeping, and everyone

is extremely poor and it has nothing related to the ritz carlton standard,especially in the breakfast staff are

i also absolutely recommend the spa

service spa staff restaurant

the pool was very spacious, and the hotel itself aswell.

two-night stay at story hotel was comfortable, yet i was hoping the pool was available (heated)

special thanks to the two mohammeds at the bar and hamza, the waiter, who went above and beyond

the spa was also incredible

the food is amazing and the spa lady karima gives the best hammam.

cafes or restaurants and he have to order or go for one hour to have food specialty with small kids we stayed

is a small touch the hotel needed like complimentary water shower shoes nice laundry bag , the staff not

the laundry is expensive and slow

they called me before arrived to ask for preferences, had a spa visit for free when i arrived and had an other

the room service menu is limited

only thing we didn't get a chance to use the spa, gym or pool at all

room was perfect, so was the service, the staff was super friendly, the laundry was fast

spa area can only be used when a treatment is booked

secure parking area and professional service from all the staff i encountered

the breakfast buffet was delicious, the staff were friendly, and the spa area was clean and well equipped

shower a bit old, spa in extra

beautiful garden, nice persons, very good breakfast, very comfortable

the swimming pool didn't look very clean

nice und relaxed place with a neat swimming pool, a well kept garden and first and foremost very friendly hosts

staff, atmosphere, breakfast, all perfect

breakfast is good and tasty

very clean rooms and very good cleaning/room service

no kids club restaurants close at 11pm

parking

we appreciated her efforts for us and the kids

though the spa is closed due to the pandemic, good quality gift products are available to purchase 9

did not have an iron in the room and we couldn't access one as they said the laundry was open only for a few

need an in-house laundry service or at least an iron & board

forgot some requests and laundry service is 24 hours - not so convenient for business travelers

staff, cleaning, location and parking

breakfast was not fresh. spa lacks regular and experienced staff. wifi simply doesn t work.

swimming pool

no wifi in the room, and the one in the common area didn't work for us

would rate it 10/10 if the wifi was working properly and the shower didn't have a broken spray hanger

room with a bathroom and kitchen corner

hotel but could do with a swimming pool

she was very kind and assisted with breakfast which was very tasty my room was comfortable, and despite being

was no wifi in the room and this was crucial for a work visit

excellent bed. very clean. good shower. good breakfast. excellent service. fast wifi.

maybe a bit more variety in the breakfast

the breakfast was done the way that i love it, and the chef is really nice and competent

room service was abysmal despite advertising 24-hour dining

even though it was the evening meal for us, it was the traditional breakfast for many of the guests who were

i believe it will be fully open in a couple of months, we will def return when it is to enjoy the spa and the

food quality is exceptional breakfast had a massive buffet with lots of healthy choices, and room service

not quite finished yet, the rooftop bar and the pool bars weren't open during our stay.

wifi not working 2nd day due to some issues with the internet provider

room service reception staff breakfast quietness

the breakfast which was included was excellent

the wifi is strong and the rooms are clean , the hotel is located in a great neighborhood

goof breakfast

good breakfast, especially fresh juice from moroccan oranges

breakfast buffet, options inside the room.

breakfast had limited options,very small and if you ask for more ( egg) they will charge you

parking places on the street

a wonderful full breakfast

took the laundry and left it with them in order to extend another day the reservation made by booking check

apartment, stinking of cigarette smoke, kitchen cupboard doors falling off, kitchen lights flicker on and off,

kitchen isn't exactly fitted out ready to use, but good enough

my room had a small kitchen and a washing machine which was needed during my 3 week stay

friendly people, very clean and kitchen

the hotel does not provide breakfast with room service. location was excellent.

great location and great room service and food

however, the kitchen, sofa and room area was very spacious, so if your use to shower on above style it is good

wifi was slow in the bedroom.

room service was 10/10

the room(s) exceeded expectation - spacious, lovely terrace, equipped kitchen

lots of space, very clean and the kitchen is well-equipped for its purposes

a spacious unit fully equipped kitchen outside terrace friendly welcoming staff moroccan tea on arrival was a

except that there was no secure parking

just the fact that it doesn t offer secure parking.

everything was great, just a small note that some services like laundry are more expensive compared with similar

my daughter judy absolutely loved the kids club she enjoyed it so much that she never wanted to leave

mini bar the first time is free

room service is not the most quick

perfect accommodation, services, swimming pool, food.

most importantly the faculty doesn't have a common laundry and ironing

the room and the laundry service. it is very close to the train station which is nice.

welcome was truly lovely, especially from the breakfast team and the sweet elderly cook everyone was so kind

drinks at the bar were pricey

arrived about 2 pm and we could eat something from the bar - just sandwiches

good value for money. staff very helpful with parking

the wifi did not work at all. shocking!

breakfast is basic which i think is nice, a good selection of traditional moroccan staples

wifi

good location good team free parking

untidy, confused staff, no laundry

problem with wifi which was weak breakfast was too late , i didn't take it during my first day, also ws too

ad said private parking and there was none

breakfast wasnt rich

no wifi in the room

the room was brand new, bar was very trendy

the wifi could be a little more stable and reliable

appreciated the free on site parking and free wifi however the wifi was a little unreliable

appreciated the free on site parking and free wifi however the wifi was a little unreliable

weekend had music from the bar downstairs,was loud until midnight

new, well equipped, good location and nice breakfast

were great gave early check in and late checkout

extensive breakfast selection

wifi connection, gym

breakfast is good

no wifi signal in the rooms which means you have to go to the lobby to access wife

breakfast was good. room service provided too

the wifi was terrible: they had 3 different wi-fi with 3 different passwords one for the room, another

wifi just didn't work which made it impossible to plan next part of journey or find any immediate

the wifi totally doesn t work in room so i have to do everything with internet at the lobby

parking is in the street.

no parking place - in front of hotel 4 places for parking which are always busy

the breakfast is extraordinary

very very clean hotel. pleasant stay. excellent breakfast. will definitely return to stay.

exceptional and friendly staff, location is central. very clean rooms, free parking

wifi not too good in the rooms

mcdonald s close by to get kids a meal they will merrily eat

breakfast is delicious

stayed there for vacation but i met a lady who was very rude with us doesn t have spa room service was poor

the food was quite good, friendly staff as well. efficient wifi.

parking the car close to the hotel

staff, breakfast and location was spot on

atm machine,no room service menu ,if you change your room to a different one you will need to pay and clear all

wifi signal strength was not always optimal

not many breakfast options

i arranged to have my laundry done and it wasn t returned on time, i think they lost it and i finally got it

the same unkind & unprofessional lady who embarrased me at iftar said they can not provide it as room service

love the location of the hotel, the fact that there's a parking space out front, the rooftop restaurant, the

good position, comfortable, clean, nice staff, dedicated parking place, nice roof

next to the railway station and tram stop, this modern hotel has a wonderful roof top terrace bar and restaurant

the facilities themselves were excellent--the rooms were clean, the wifi was stable, and the staff was super

the breakfast did not have much variety.

jazz bar with great atmosphere and very reasonable and tasty bar snacks

everything was perfect ! loved the comfy beds and the delicious breakfast.

the 6th floor, wifi connectivity was often unstable

would clarify that laundry on site means the hotel will do your laundry for you for a fee as with other

lack of laundry - had to go outside to have it done

the breakfast was at an affiliated hotel which is less than a minutes walk.

breakfast is good too

wifi not working and the toilet was broken

near to railway station; good wifi

breakfast, free dinner buffet, they allowed us to stay in lobby with belongings until we were done

the staff was extremely friendly, and parking nearby was possible

location, parking, personnel

great location, very welcoming staff, nice breakfast and clean hotel.

location and the room service waiter was good

also, the breakfast was poor and better to have it outside in any cafe

breakfast

the quality of breakfast was bad

staff was very friendly and the breakfast was good.

laundry didn't work 2 out of the 4 days i stayed, and when they did they returned my clothes

regarding the express laundry service (specific hours) but in the end, they worked it out

there's laundry service in case of need

i had wake up calls, room service late at night, help with my missing passport and many other services that

it would have been helpful to have more detailed information about the spa experience before signing up for it

i did not eat in the restaurant or visit the bar during my stay so i can't comment on the bar or

no food no room service after 22:00

the best of all was the complimentary breakfast and the restaurant

nice bar and good singer

wifi signal was not very good in my room, strong though in the lobby

hotel with the best breakfast ever

excellent choices for breakfast.

wish the pool was heated

also, when i checked out, they told me to pay for the mini bar that i did not used

only downside, if any, was that we came back late one evening after work and no restaurant or bar would have

no towels in room had to wait 30 mins for towels to come up from laundry

staff, beautiful balcony, excellent breakfast, great view of the ocean from top floor

the breakfast was awesome

smoking smell everywhere

nothing special wifi the bed

no laundry in the hotel

a load of laundry was only 50dh

this hotel is not equipped with centralized heating system. the wifi should be improved.

nice hotel , rooms are comfortable. nothing to add, it's a good place. also breakfast is good

the wifi was fast

the breakfast

the breakfast was delicious and the staff serving it was very friendly and accommodating

the breakfast

multiple wifi access

an hotel buffet breakfast, it was quite good, an excellent variety of fresh viennoise pastries, hard-boiled eggs

the spa and pool were frankly disgusting

spa

is interrupted, water is cold, shower mixer is badly fitted, breakfast is the same everyday, no coffee cattle

enough tv channels , almost nothing nobody answering the calls bad breakfast ac not good wifi very

the spa and pool were frankly disgusting

breakfast was included and delicious

wifi is weak and not really reliable

(2) we got a 4 am airport shuttle, but had to pay the room-w-breakfast

excellent staff and good breakfast

old furniture , tv not working , wifi keep breaking breakfast not what i expected .

i have a laundry list of complaints just from staying there one night

friendly staff, early check in, free parking in front of the hotel, very clean room, nice breakfast buffet with

the wifi is not working at all, staff uncooperative (an old man i don't know the name).

traditional moroccan breakfast in center of rabat

you are latecomer, parking could be tricky

staff was very kind and friendly, the breakfast is variant the hotel is in 15 mins with a car from rabat airport

i came for breakfast the man who was serving breakfast he turned me to side by hall and told me there is

good breakfast

great local staff helpful and friendly plenty of choice at breakfast

free wifi

location, facilities, room, restaurant, staff, spa and gym were truly outstanding

spa was closed

it was enjoying traditional moroccan tea in the lounge or relaxing by the beautifully designed pool, every moment

at four seasons kasr albahr was truly exceptional, despite some facilities such as the spa and kids' club being

we have made a reservation in spa

laundry services were poor and had to be requested 4x before getting the service

hotel communal areas were beautiful and the view from the rooftop pool and bar is worth the visit

the breakfast was excellent. and so is room service. however a bit pricy.

bed and clean shower staff good location is good, i stayed here few times before with my kids in summer and

two restaurants and good fitness studio, spa and outside swimming pool (where you can sit and relax)

nice experience except the parking was a problem.

location: 15 min walking to city center, the attitude and kind service of staff, basic but good breakfast, it

during 80% of my stay the hot water did not work. i had to pop a spa to go out and shower.

easy parking

breakfast was ok, but not for a national sports team, it does not suit these kind of necessities

n/a but watch tv on your own ipad using wifi

is bed, bathroom and breakfast, and that's literally it

top drawer breakfast on

host was very nice and hospitable, the rooms were clean and the breakfast was amazing

the breakfast was good

the breakfast was good and plenty, the location is good, the wifi is working well

i liked the breakfast and proximity to the ocean. and the wifi was fast

the terrace to the atlantic, wifi is good, they have 3 hotspots for each of the floor, delicious breakfast,

old town comfy bed hot water nice room at the back so quieter 1 tv channel but great movies super wifi nice

eat more salty)

the roof was dirty and busy with laundry, so it was not really welcoming, even it was one of the reasons that

they also helped us with laundry

very nicely decorated, nice helpful staff, who helped us with the laundry service, good breakfast

wifi a bit 'flakey' in bedroom.

the wifi was ok for sending messages or browsing, but insufficient for working purposes or uploading

they gave us complimentary drinks and laundry which was very generous

the spa was also closed for ramadan

spa is high quality with expert staff

- the parking area was very good 2 - the breakfast was very good and has variety of dishes 3 - view of

rabat art & spa is a luxurious 5-star hotel in sale, just across the bouregreg river from rabat, offering a

super accommodating staff, great breakfast and amazing location next to the casbah

breakfast should include more savory food

beautiful facility and nice staff, great breakfast

breakfast is awesome man!

the wifi in the room wasn t that good, and it was a bit dark inside the room.

the staff was attentive and helpful, even arranging for our laundry to be done which took less than 24 hours

laundry serv

they have excellent, fast valet/laundry service

laundry was really cheap and efficient service

the breakfast was okay. not a buffet but a set menu. nothing amazing

access to pool and spa facilities

a few lounge beds by the pool - total luxury and relaxation when you got one but not always available

the rooftop lounge and pool were exceptional

mention are younness, taha, hatim, mustafa, salah and mohammed, as well as the lifeguard at the pool and the

the hotel spa is superb, i got the hamam and massage and both were great, and as resident at the hotel i had

laundry services is expensive

delicious substantial breakfast

wifi was poor. they are sorting this out

location was great- the view was awesome! staff were delightful. breakfast was delicious.

delicious breakfast

there s no air condition no one ever answers on phones (rooms service, spa even reception)

facilities were include , even to use the gym you have to pay extra charges especially for 5 i been many

the room was a mess nothing is offer like it's advertise no coffee bar no soap

team around othmane were visibly on the ball in his presence and this made all the difference, breakfast served

lift smells awfully bad, the gym isn't equipped nor maintained, the swimming pool and the jacuzzi closes very

adda we miss your smile )

view, landscape , spa , swimming pools, staff are creative.

i experienced the spa and sea pool and just wow

really enjoyed my stay for 3 nights, very recommended, they have daily sport activities and also kids corner

there they settle you and get you towels and would also provide swimming aids for toddlers and kids who cannot