near to fez airport. parking.

parking is a few feet from the entrance and safe

secure parking for motorbikes

the staff was nice. the location is nice too. my kids loved the swimming pool

close to the airport, easy to find, 24h reception, restaurant open late evening, save, free parking

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

curtains in the living room and kitchen

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

the desk clerk taught my kids to play pool

very good breakfast. everything was very nice. the location was good as well

no room service or snack bar no kettle in rooms

wifi, peace of mind, descent breakfast

bad thing is that the wifi only works in the lobby and there is no wifi in the rooms

no room service or snack bar no kettle in rooms

the staf was amazing ! nice pool, good food. clean and a fair price

it's very big with a bar close by

locals use the swimming pool aswel

pool is on the other side of the road, in front of the hotel

coffee served at the bar : watery tasteless and expensive

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

the breakfast was so tasty and the attentive of the waiters make my stay so unforgettable

the breakfast is great and the room is clean

take other 5 star hotel which supply coffee and tea machine and had more bigger room and swimming pool

nice and clean facilities (gym and spa), cool rooftop bar and great

laundry service issue i specifically requested a full laundry service and was told my suit would be

were amazing, very helpful, quick room service

was fantastic, the room was lovely, pool huge and inviting, the spa treatment was divine

but if i have to write something, i would've appreciated valet parking (since it was raining cats and dogs and

the restaurants and bar staff is also very welcoming and accomidating

super expensive laundry

staff very kind, service is good, breakfast is also good, very value for money.

room service coming to the room without waiting for permission to enter and seeing naked one of us,

good location and nice breakfast. friendly staff

lovely staff at breakfast!

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

the price was very reasonable, staff was very friendly and helpful, breakfast was fantastic.

breakfast ud83eudd5e

great location near to the ctm friendly helpful staff, good breakfast

if the buffet breakfast had more choices, it would be much better.

laundry service

everything is close by, food, drink, cafe, laundry and so on

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

*laundry outside the hotel

wifi was weak in the room and ipad could only be connected when in the foyer.

breakfast was good .

noisy hotel- the bar plays very loud music till 1a

breakfast . expensive ( quality vs price )

breakfast very average

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

we enjoyed having hot chocolate near the fireplace at the restaurant

the parking was also good

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

laundry service cost too expensive. the location is not so convenient if you want to go medina.

sufficient guarded parking facilities on site

pool area was attractive, large swimming pool plus a small, shallow pool on the side for kids

check in till 4 pm - kids were unable to enjoy the pool which closes at 6 we were told

easy parking, nice area, rooms large clean and comfortable.

the main dining/breakfast area on top is good with nice views

clean room, parking, rooftop breakfast

is reeealy clean, good choice for breakfast, great view from roof restaurant

the place is quite zone, cleaned and tidy, also their breakfast is superb

didnt like the fact that there was supposed to be free parking but somehow it was always full and we had to pay

secure underground parking for my motorcycle

at arrival room service offered us 1 small bottle of water - we had to ask for the second one

location, clean, friendly staff, parking

the pool was pretty cold as it's not heated but we did go in november

wifi is extremely slow :(

laundry service was good

basic breakfast, we were very happy with this hotel

the wifi connection was very poor in our room, but no major issue for us.

nice room service and the location is rlly nice

bed was very comfortable and pool area was great

breakfast was very good eat as much as you like buffet style

selling point terrace was closed. food and bar service below par

:) the rooftop bar was also nice

pool had stagnant water next to it

the roof top lounge has a great view and pool

the pool was closed which was a shame. only got told about it a couple of days before hand.

:-) for example i missed profesional laundry service

my kids can't wait for get their breakfast done when we waited for 30 mins, while the others got

very good wifi provision

the wifi is weak and not stable.

poor breakfast and dirty cutleries, needs to enhance immediately

you have everything what you need in the hotel, also swimming pool with sunbathing outside

pool and garden expeditions bookable from reception.

the facilities were excellent and the hotel very clean room service exceptional

only bar was nightclub type place on roof run independently

swimming pool

good breakfast

there is a balcony with views towards the town and views of the pool the pool is big and very clean and surrounded

staff was incredibly friendly and went out of their way to make sure me and my family (wife, kids and parents)

w/ c need to change for more cleaning & wifi make it more strong

of the hotel also checked up on us regularly to make sure we were comfortable and even offered us breakfast

could he not have suggested this to us, using the wifi in the hotel and booking through booking

wifi wasnt work

nice bar and breakfast

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been

wifi working only near reception

- they made a parking space for us at front of the hotel - laundry service

were very helpful when wifi was messing up

wifi like everywhere in morocco

he ensured he served breakfast himself in case the chef wasn t around

om, breakfast, cleanliness etc

staff didn't answer requests, we asked 3 times for the laundry price list, never came

waiting for the new restaurant and bar to be finished

room service included near-assaulting my wife

swimming pool

good value for money modern hotel with good layout small but a great pool

there is no laundry service, a bar but not staffed a coffee house but it was closed

laundry service. comfy bed. nice common areas. lovely garden with pool.

even had laundry returned earlier than expected

room and pool and location

strong wifi

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

breakfast was generous and the rooms were spacious and

we also did a spa afternoon which was dreamy, and did a perfect amount of sight-seeing and relaxing by the pool

best hotel in fez, the location, the view of the city, the breakfast, all

i personally thing both adult and kids pools should have a heating system as the water is very cold despite

laundry service was good.

a good,comfortable hotel,great breakfast ,good wi-fi,large rooms,on site parking

morning breakfast is delicious with varieties ithems, clean rooms and daily turn down service

the pool is good , the receptionists friendly

the breakfast buffet is not up to a 5 star standard.

was a weird machining noise at the room, like a laundry machine

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

the room was huge with a balcony overlooking the pool

our patio overlooking the pool

the breakfast is great - you can order your breakfast as a room service without charging anything

staff is awsome. they are very very helpfull! breakfast is great!

something that can be improved ( millennial problems ), some of the rooms in the back have a weak wifi signal

in-house dinner and spa also available

good breakfast, also an option to order a lunch and diner

although the breakfast featured mainly breads and cakes, which i don't eat, when i enquired, they provided me

however, our suite did not have any window and it was located on top of laundry

music in the rooftop bar was a bit too loud considering the small space

beutiful spa welcoming staff they don't charge for international emergency calls at the reception excellence

the room was in front of the pool, it made a bit of noise during the night

perfect hotel for a tour by car. vlose to ventrevand with parking.

bad staff, services, dirty room, bath, outside swimming pool was so dirty, jacuzzi does not work, indoor swimming

restaurant food tastes average but is overpriced - outdoor pool is nice but staff makes it not enjoyable to

wifi is not great in room, although on the day we left technicians were working to install a better

the included breakfast is delicious

breakfast was delicious and the outdoor pool is very nice

the service was excellent and the staff was super friendly! the breakfast was great too.

were forced to book 2 rooms given our family composition - 2 adults and 2 kids (aged 9 and 6)

the breakfast was delicious and new variety every morning

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

very good breakfast, they give you more than you can eat, there's nothing we didn't like

there is a parking next to the building, just an empty dusted space but serves the purpose

rooftop pool, great wifi

location to visit the medina with easy access and good parking space

roof top pool is a nice addition, and the food is very good

- the breakfast was good and the food in the hotel was excellent including room service

i had a massage and hammam at the spa , which was lovely

the rooftop terrace was under construction, which should be said, pool was dirty

spa was not in use, rooftop was also abandoned and not in a useable state, had to go to atm at 7am

really nice breakfast and dinner in the restaurant next to the pool

and the pool is a perfect way to cool off after a day walking through the medina

breakfast was also extremely delicious and they have laundry services as well

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving

even got hammam done on the spa , was a private experience very convenient, rather than going to other spas in

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

staff ++ free wifi ++ location we had amazing stay thanks to funky fes

nothing wifi fair

wifi was pretty good, and worked best downstairs

poor wifi. the rooms are too small.

breakfast is good but it can be better with more types of food.

breakfast was only ok. we had to ask for coffee and it wasn't very good

staff is very helpfull: wifi was not working on my floor - told them - replaced the router in half hour

the breakfast was very good and the amount of care shown by the staff was exceptional

family got a weeks worth of laundry done

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

the location is very convenient to the old madina; the food, including the dinners and breakfast is very authentic

breakfast every day was way more than we could eat and had a huge variety

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

wifi was terrible. a bit dark and cold feeling.

abdul and yusuf took excellent care of us, arranged our guide and spa services

there is an excellent restaurant and the breakfast is wonderful

the girls who run it are so kind, the guys who serve breakfast are always ready with an extra glass of oj

good communication, good staff, breakfast was lovely plenty of choice and very clean room

also my kids (teenagers) really had funny conversations with the staff

the wifi works and the interior is nice

wifi wasn t great but it seems that way in much of the medina so there may be not much to do

wifi was a quite unstable

slow wifi

breakfast was fresh with local produce

lights in the room a bit low and the wifi working not properly.

property can have some improvements but doesn t really ruin the experience, very clean, daily room service,

(my kids said it reminds them of dar bacha in marrakech

breakfast was my favorite part of the day

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

thank goodness for the laundry service because i really needed it

fatima's grandmother did my laundry

every morning i was greeted warmly with a plentiful breakfast in the beautiful, central seating area

excellent breakfast

wifi is great, breakfast is decent (moroccan breakfast) with fresh orange juice, coffee and moroccan mint tea

simple continental breakfast was included, and happily consumed each morning, with a huge variety of locally

mustafa and the guy that serves breakfast are super stars

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

food ,lunch and breakfast

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

the riad was amazing, and the breakfast that was included was also very tasty - brought by a very friendly lady

everyday i enjoyed very delicious and huge breakfast

they say there is a daily room service

had issues with laundry service, they damaged white linen clothes

had some laundry done by staff for reasonable price

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

the owner offered us free laundry, to which i thought was nice

wifi could have been better. it some parts of our apartment the signal was not good.

the hotel did our laundry

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

they also helped do our laundry and assisted with ensuring we could navigate the medina

(guided tours, laundry service, massage, restaurant etc)

beautiful clean rooms, super kind staff, excellent food, amazing spa service.

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

wifi signal was very weak in our room on the roof, had to go downstairs to the patio for internet

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

wifi in the terrace room did not work, but they informed us about this when we got there

the wifi signal was very poor and the bed was really hard

our host was amazing - her breakfast was great and she was extremely helpful helping arrange affordable trips

the room is wide enough for a family with two kids

confortable bed great wifi great position

the big breakfast at the roof top was amazing with amazing tranquil views

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

the staff did some laundry for me seems like the women work super

we arranged a tour to the sahara from here, got massages and had our laundry done

riad with spa and restaurant, all what you need to rest, i really loved the massage

poor breakfast and poor wifi

the spa is a must try best massage ever (look for hassan)

wifi was not working well.

the breakfasts are delicious, and we found it was an amazing experience to request dinner prepared here

lovely breakfast and excellent dinner available on request

the breakfast and diner are delicious, we even took a cooking class with the

insanely beautiful riad with absolutely stunning details, a great terrace with breakfast, and staff that makes

the rest, including room service, spoke no english at all; very frustrating

old city, directly below me; the ruins of the merinid tombs to the left, and the hotel swimming pool to the

also they have very delicious breakfast

it can be considered non existing (feels like sharing a 36k modem shared with the whole hotel) - wifi in lobby

swimming pool needs updating and cleaning

problems with wifi on upper floors.

bird chirping in a friendly atmosphere to welcome you, excellent room service, convenient location out side the

they did our laundry for free

the lounge and plunge pool area typical for morroco and breathtakingly beautiful

breakfast, location, amazing staff, and overall beautiful and authentic riad

there was dust everywhere and the pool wasn t clean.

the pool, riad style in yhe whole place, breakfast and good air conditioning.

room service started to dwindle with the duration of our stay

everything, especially the food and the kind staff, in particular the manager who came at the bar to ask if

breakfast tasted great but was huuuuge

staff was very helful and spa was an extraordinary experience

spacious junior suite room that faces swimming pool