they have a laundry service on site, which was helpful

the swimming pool is great, and there s also a sauna and hammam available to book, though we didn t have

spacious and comfortable

wifi was non existent in the room we had to revert to mobile data but wifi good in communal areas

more variety in the breakfast, otherwise we loved it.

wifi works all around and since i was working remotely

the kitchen down stairs was really gross and there weren't things you needed to actually cook.

the communal kitchen was well equipped and our room was clean

kitchen was well equipped

view, great apartment, kind staff apartment was not well maintained it was clean except the kitchen boards

clean, kids and family friendly, love the plant and swimming pool was very clean , the staff lovely and

we used the pool a couple of times (crystal clear water) and were the only ones there

electric hob in the kitchen v difficult to work without any instructions

breakfast was first class, the hotel was on the beach, the room was excellent bedroom

hotel has ev charger. excellent wifi.

view from the apartment was amazing and big plus is an equiped kitchen with fridge, microwave and a hotplate

the whole place was spotlessly clean, the kids club was great, beach, fitness studio and yoga was amazing

views, spacious rooms, kind and helpful staff; beautiful views, great sport architecture (gym, yoga, surfing),

the pool is amazing

a beautiful location with pool and sun chairs / seating area a place to see real moroccan beautiful

booking said we'll have access to fridge - didn't happen, it said there will be wi-fi - the wifi was horrible

wifi is slow and there is no signal

- amazing terrace with a lot of space - wimming pool - a lot activities surf , yoga .

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

pool area is spacious with loads of sun beds, sofas and shades

the staff were hospitable, the pool toilets were immaculate all the time, and there was so much space for everyone

highly recommend the spa and the hamam and the rooms are spacious and very clean im not sure why morocco wasn

no laundry facility in villa, common shared laundry facility available within the compound

place, architecture of the hotel, best view from the room, food, staff, laundry service

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

the gym is quite small - no stairs, only annoying elevators - the hotel is not reaching 5 stars to

great pool area and kids playground

the children are marvellously catered for at their kids club, while there are also pilates, yoga and other gym

spa was good quality and nice added bonus to be able play padel and golf up the road

access to the spa is by booking.

isn't too big, so it offers a relaxed and private vibe, and it also has an adults-only swimming pool nestled in

pools were lovely and refreshing and kids club allowed our children to have some ps4 time

beautiful hotel- amazing breakfast and the staff is so friendly- especially zahira from the reception turned my

thing: we were placed in a room for people with disabilities and our car got parked on a disabled parking spot

great breakfast and very hospitable staff.

the pool, breakfast, staff, and tge amazing spacious room!

tv and wifi worked flawlessly

new hotel with lot of room for car parking.

free parking

room was very reasonable price and for the price you got a lovely luxury room and complementary breakfast

car parking

breakfast was mediocre, unlike the restaurant which was good parking lot difficult to access

staff were really helpful and friendly, room was lovely, breakfast was a real treat.

with easy free parking available

parking just in front of the hotel

services in general were underwhelming: wifi was not offered, nor were clear instructions provided at check-in

very good customer service, immaculately clean good sized rooms and a perfect and varied breakfast that sets

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

laundry price

hotel is dated. water laundry expensive

laundry was never found and we ended up at friends place to wash the cloths

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

expensive laundry service

when asking for an iron, i was told they only do a laundry service which costs money

i used the laundry service and everything came back wonderful and in a timely manner

breakfast with all kind food, great and comfy room with the beautiful pool view

all good.. breakfast, room, view, gym, very good value.

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

pool is the highlight, well kept and lots of sun and loungers

wifi in smoking area

a modest breakfast, but sufficient

it is quite clean, staff is nice, breakfast is good enough and the receptionists speak english, french and some

wifi in the rooms was not very good

on the pool, younes make us a lot of fun,making

well located close to the beach. free parking at the hotel.

the breakfast was very

wifi only in the main lobby, everything else was okay.

wifi was good

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

i thought the cleanliness could be better in the rooms ie laundry could have been better.

sitting around the pool was a pleasure as one also looks over the gardens, a great place to relax

bed was very comfortable and pool area was great

the pool and gym was closed but this was because we came off season

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

the walls are quite thin and our room was near either the laundry or loud pipes

-don t do laundry even through stated on their policies

location location location breakfast with a smile ud83dude0e

breakfast, wi-fi, facilities, pool

was a shame the pool was empty due to a maintenance problem, similarly , there were minor but non-essential

we had wifi in our room which added to the comfort

wifi poor room booked a apartment and only got a hotel as they said i can only change at 12pm as

the towels were tatty and kitchen equipment limited

problems with internet. mistake in google maps. swimming pool without water.

no iron available in rooms or hotel only laundry service which is 24 hour service

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

the location, the staff, the rooms, the food, the gym and the pool were all great

they have a great meal for breakfast, lunch, and dinner too many dishes

the comfort, the big sized rooms, the buffets, the kids entertainment, the night shows, the aquagym with brahim

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

room cleaned daily, laundry service perfect

they don't have an iron press. have to use their laundry service, which takes time.

perhaps spa workers should have more training in handling pedicures and friendly to kids

lifts so people with kids big no one of the staff was very rude i don’t know his name though

our laundry was lost for two days, nobody could explain where it went

some of our party attempted to use the laundry service and paid for express service, this was not performed

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

facilities and lots on offer like 3 swimming pools, jacuzzi, steam and sauna, fitness gym, outdoor and indoor

pool , didn t use even one time water is not just cold it s freezing cold , kids couldn t used it at

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

i handed in my clothes for laundry, but i never got them back

the laundry service took 3 hours when they said 10 mins only

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

i handed in my clothes for laundry, but i never got them back

no laundry service apart from very expensive place around the corner

small swimming pool,difficult to find due to poor signage,parking outside limited.

high music in the bar , cigarette

clean room friendly staff always helpful nice location wifi not good but well worth the

breakfast was poor (kitchen didn't catch the pace of guests)

the reception team can be improved upon - while they claim to have laundry services do note that they don t

wifi in rooms and very poor signal in reception

hot water were closed for lunch and dinner, so possibility to drink something hot was only during breakfast

wifi is amazing

the breakfast beans, i though they would've english baked small beans for breakfast.

charge enormous amount of money for the laundry service

delicious we had a room on the 2nd floor -2131 and the ladies who were doing the laundry and cleaning were

i was surprised i had to pay for a press service and laundry

laundry ship near by and a money exchange shop

the laundry people lost my wife s top which cost 180 the bed mattress was broken and slumped to one

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

laundry was very expensive. room cleaning was poor.

the hotel was safe and had many great facilities like a pool and games tables, it was located across from the

on beach front, not a lot to do in the evening outside the hotel but entertainment is in the bar with singer

underequipped gym with very old machines and only a couple of them actually working

high even the taxi outside the hotel never use meter they just wait to rip off the tourist the breakfast served

room shower did not work fridge are mt nothing available in the room had to call and get it room service price

buffet breakfast wasn t great, the staff weren t particularly helpful/nice and they were understaffed

poor breakfast in my opinion

staff are few i didn't got my invoice full of people from gcc who is looking for sex only swiming pool is old

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

selection of pools and bar area where very very nice and clean

during ramadan), nightclub, 2 restaurants and a main buffet area, a bunch of souvenir shops, a spa (didn't visit

staff , the activities, the shows , the pools and spa were great

room service was terrible basically paid for nothing no food left was starved told the manager and

claim to have a 'late breakfast' 1030-1130hrs which is left over pastries in a basket on the bar surrounded by

the room service staff are also responsive , clean , helpful

was best for lunch outside but due to weather had to have breakfast and dinner inside

dining room is more like a canteen than a restaurant - very loud music in the bar and around the pool

lovely little outdoor area from room and water areas were perfect for kids and families

please ensure that you provide slippers,iron and a board alongside with a laundry bag

the buffet food for breakfast lunch and dinner were exceptional

and yassein on the pool bar delivered excellent service throughout our stay

staff spacious room food was great & various beautiful view (pool view room) facilities & available activities

there's also a gym and art classes, which is a nice touch (though it didn't appear as though many people were

wifi / no plug to put in phone charger / cleanliness was not great / very old fashioned tv for

they don t have breakfast service

the location and the nice big pool

location, great price, rooms clean and fairly comfortable, great pool facilities and entertainment all day/night

clean, comfortable, friendly welcoming staff, motorcycle parking,

no chance to sleep with the huge noise from the night club, the furniture so old, no laundry service at the

i particularly enjoyed the relaxing atmosphere and the excellent spa services

also the wifi was poor

was great facilities /staff ismail at the bar and the spa experience would def stay here

very friendly staff, daily cleaning room service, good food, close to the beach, very good spa

laundry was asked 2 times to wash the dress, never happened

there was no elevator, if you are arriving with kids, please keep that in mind.

animation team , well done to them for trying every single day to do their best , some of the bar staff and

water park brilliant pool brilliant and animation team excellent

wifi connection can't do late checkout different rooms size/occupancy on adverts too the real

created a very welcoming atmosphere; the staff are friendly and helpful, the food is great, the parking is secure

great stuff, beautiful garden and pool. tasty breakfast, delicious tajin!

everything was fabulous: location, staff, setting, pool

wifi is erratic in the local area

good breakfast

you are forced to use their extortionate laundry service where you are required to give your clothes the previous

no irons in the room meant either wearing crinkled clothes or sending all your clothes to the laundry for

basic facility like iron was not being provided and on top laundry service was closed when we needed

then he told us we had not paid for our laundry

paid laundry facilities were available however

breakfast has a good variety of food options including vegan, the location was nice, quiet, safe

breakfast is great

adults only means most people there are very elderly guests

great food, ambiance, pool, amenities, hospitality from all staff within is overwhelmingly excellent

food was really tasty with plenty of choice for breakfast, lunch, and dinner

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

laundry was a bit expensive, but it was very quick!

nothing was an issue and they looked after us and our kids so well

liked the free parking, reception are really professionals

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

no laundry bag in the room

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

room food service was good but the laundry not satisfactory

had a wonderful stay at the hotel, and the kids absolutely loved it

20 for laundry, restaurant and bar closed,

laundry machine

the room is ok, however need a washing machine and laundry.

good size room, tv air con, ensuite, cooker, fridge double bed, balcony, bar pool club and friendly staff what

get some sleep because of those old doors banging, and because of the loud music coming from the bar till early

i request laundry service but restaurant staff came

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

connection is missing sometimes and you have to reconnect once again they claim to have a parking lot but it's

the breakfast each morning was all you would want and the pool space was a perfect suntrap all day

bar is quite quiet and we only had drinks the first night

i enjoyed breakfast ud83dude0b

the breakfast was disappointing

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

breakfast was not to my standard

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

kids water park, heated indoor pool, food options, and daily entertainment shows were truly exceptional

the hotel is quite big and the wifi does work everywhere.

wifi in rooms

thing which was annoying is the loud and heavy bass music which we had to put up with around the pool in the

hotel claims to have a fitness centre however it's not true, no laundry service either (also claimed), methods

the restaurant, the pool, the staff everything excellent except the laundry...

laundry service is horribly expansive

stayed at borjs hotel suites & spa in agadir, and it was a really lovely experience

we wanted lovely staff and great services thankyou to all pool staff especially amin thankyou for looking after

is absolutely beautiful, lovely interior - staff are friendly / extremely helpful / welcoming - breakfast had

breakfast was superb and the pool area was lovely

loved everything, the room, lounge, pool, music, atmosphere, service, breakfast was so delicious

beach bar restaurant, the food was amazing

the bar staff were also really friendly

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

oh and the gym facilities also good

friendly staff, nice pool, amazing location on the beach

she helped me organise my spa treatments and salon appointments, checked in on me throughout my stay, and made

hotel experience was good but the staff tried to make me pay twice for the breakfast, make sure the system you

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

the spa was lovely, with its low lighting and muted mantra melodies

i also didn t like the fact that smoking is allowed in the bar area (i m a smoker myself) - it really stank

the pool and garden were quite magical

wifi in the room was very poor and stopped working, the tv did not work despite an engineer came to

spa was also overpriced

excellent value for money, fab golf courses which provide excellent views from the rooms and over breakfast

but you actually dont need to go away from hotel, becazse it has perfect restaurant, pool and golf activities

services- they have many things to offer, from spa, fitness gym to golf

we got the couples hamam package at the spa and we both loved it