breakfast was good, i liked the gym room and swimming pool was clean

the gym and the breakfast

the noisy generator behind the rooms and intermittent wifi.

lied about the pool even though i called several times to make sure it was operating

and my kids wanted to swim but they said the pool is closed the whole time we were there

pool was nice once cleaned, gardens were attractive unlike some places and the staff were all very

bed was very uncomfortable; no water in the shower, no restaurant or bar, pool was dirty

go easy and be patient with the wifi

we did not use the kitchen to cook but we used the fridge for our beverages

if restaurant, then better for lunch and dinner , breakfast was good ud83dudc4d for me i take oat with milk

breakfast is not included with the family room, though one day we were served

the location is beautiful and serene, rooms are clean and reliable wifi

they always give code wifi everyday

breakfast was okay

they never brought me breakfast so i had to check out before my time was even up

location was good, the room was very spacious, there was hot running water, wifi available

they helped me organize a lovely birthday breakfast! i loved their professionalism!

the lounge was cultural and comfortable and there is a nice pool table in the reception/lobby area that guests

wifi is very weak

enjoyed the availability of a pool

also, the pool/jacuzzi was not working due to maintenance work being done on it

only thing missing is a swimming pool, just an added bonus to an already amazing place

breakfast was good customised to my liking

the breakfast could be more generous.

the location is good. wifi good.

choose this hotel because it has a pool but everyday i was told it would be ready tomorrow and for 2weeks tomorrow

but there is only one small restaurant with a seating capacity of may be 20 people, there is no bar as advertised

isnt great booked this place specifically for the pool, restaurant and airport transfer

your gym was also not operation to enable me exercise

but in total, the ambience was superb, the wifi signal was good, and the cleanliness of the room, plus the room

also, you have to pay to use the laundry facilities and for room service even if you're purchasing food from

breakfast. it was eggs every single day

the breakfast was excellent and the location too is very good

same breakfast everyday

same breakfast everyday

pool area friendly reception

we had breakfast every morning, and we could choose what food

the breakfast was awesome

of the room was very spacious, cold and warm running water, clean environment including the pool

the receptionist who doubles as the kitchen staff was friendly and hard working.

laundry service was efficient

staff very helpful pool and bar area good

super helpful team, complementary airport pick up, delicious breakfast, very clean room.

breakfast selection was lovely and wifi was good

breakfast, so tasty and lots of variety

great gym, breakfast, spa etc unfortunately the laundry company inaccurately laundered my suit causing it

no ironing board and the laundry services are extortionately priced and means you're tied to them as to when

laundry room noise at the pool ridiculous

ni gym

the room service mostly when your requesting for ironing of clothes was not friendly

very nice and helpful service - cleaning staff, security, reception, laundry

laundry charges and the fact that the telecom wasn t working in the room which made it difficult

gym, the pool, the food, the staff, the interior, the ambience, the general atmosphere

the use of the television it was channel at one place and also the wifi connection was slow.

gym, the pool, the food, the staff, the interior, the ambience, the general atmosphere

said there was a gym and pool, gym had broken treadmills and the pool was not ready to use

breakfast was the best

loved the location, great wifi, amazing breakfast and very friendly staff

the pool was empty, they said they were cleaning it and later it would be full again

parking space is is limited.

hotel food /breakfast was ok but no better

pool looked very good

poor breakfast - little varieties

poor complimentary breakfast

great pool and poolbar. tea and coffee making facilities in the room.

love the efficiency of the resturant, the privacy of the pool and the convenience to all the action in east

loved the variety of different breakfast prepared each day and the staff was cool and attentive

to the city, close to the airport, nice pool and lounge area

good breakfast

breakfast of spice spaghetti was not for us

we had a very nutritious free breakfast and quite a stable wifi for 24 hours

the breakfast, the lady there was very professional and enthusiastic

they give all nformationen continental breakfast is omelette with bread and milo, hot water served for me in

excellent service! great location by the airport. good price! wifi available.

finally the breakfast bread slices were without butter

the breakfast was perfect

wow,breakfast was good

the environment was very good, great customer service and laundry services.

i was not given receipts for room services and laundry and got ripped off

a large beautiful pool with cabanas, great, great food at jam rock jamaican restaurant, professional staff

location, quick airport pickup, clean and well equipped room, friendly staff, good wifi- couldn't ask for more

restaurant gym

good wifi connection

cleanliness. the breakfast was great

i stayed for 5 nights and the wifi worked for only one day

weak wifi in the room

good restaurant, new hotel, perfect swimming pool

wifi was functional too

great security, friendly staff and very lovely room. well equipped kitchen.

is not offered there, but i like the kitchen in the room, suitable for making own breakfast

well stocked kitchen and clean apartment

well equipped kitchen

they don't provide toiletries, have no proper set for breakfast,cleanliness is missing

they don't provide toiletries, have no proper set for breakfast,cleanliness is missing

com their laundry charges are insane- charged $us70 to clean and fold a small bag of washing- when i

prices, laundry.

doormen, front desk staff, restaurant staff and pool staff were all very welcoming

staff delivered 5 star service except the bar/restaurant staff

comfortable clean rooms with good wifi and great breakfast very pleasant staff.

hotel services (laundry or drinks at the bar) can be inexplicably pricey.

had a pool. the staff is amazing and very attentive. food is delicious.

i was also pleased with the gym facilities, which were decent, and the complimentary 15 minutes in the sauna

poor facility management, room service

room service food always came cold but you have a microwave to warm it up so guess that s an

breakfast was superb

was the best but under construction and the gym not working

not as much parking space as you'd expect.

wifi fast, consistent but free

the complimentary breakfast was delicious and presentation lovely

breakfast was good and total stay is a good deal for your money.

wasn't provided breakfast

this hotel got a gym swimming pool and restaurant plus breakfast, they even brought to the room

breakfast was sumptuous and timely.

it was rained during my stay. i didn't use the swimming pool

onsite laundry room was either not functioning or they did not have staff for it

breakfast

beautiful garden and pool, nurtured and well cared for, felt like home

the hotel room is quite big, wifi works fine.

additional facilities - bar and food - so i was pretty hungry, but a small criticism

their restaurant closes way too early, by 4pm and the laundry also closes by 6pm.

great hotel, reasonably priced, with swimming pool and nice clean rooms.

limited parking space

staff are relatively friendly and helpful and the hotel has good parking

theee pool and the gym was unavailable

the service like laundry was very expensive.

francis at the laundry, really professional

staff of the bar and the room service and the housekeeping were nice people

bar, restaurant, room service

the only problem is the gym is out of use, but a fabulous pool

they tried their best with breakfast

not enough towels. wifi didn't always work.

room had good air conditioning, also the breakfast ordered was very good

very nice swimming pool and very private and beautiful

wifi available on request

the staff and the pool

there a small shop next door also bar 6 minutes

breakfast was included, during an extended stay of more than four days, it can become a bit mundane

staff -mina & one gentleman (whose name i cannot remember) for their good customer service, one kitchen staff

loved the fact breakfast was brought to us daily and the dining staff were very nice at warming at our food

rooms, nice furniture, hot and cold water, good wifi signal, extra bed padding upon requestud83dude04

hotel was very clean and inviting, breakfast was great and their staff were very helpful with anything we needed

the shuttle driver was greatly great as the receptionist

would love to have gotten decaffeinated espresso for breakfast. aside that it was great food!

the gym and swimming pool was a bonus i did not expect and that everything worked exceeded my wildest

(breakfast and dinner) 3

the restaurant got my room service order wrong twice, i had to wait 15 minutes to park my car on the property

swimming pool even though it was mentioned on the site

wifi was not a great experience

breakfast menu was too restricting, barely any options and no

quality) tv in the room could be smart, so people could connect to netflix and co no swimming pool

cleaning i d also rate room cleaning and laundry 5 stars for the superb service front desk the front desk

the breakfast was good and very varied

the airport for one night layover, return to the airport the morning after with the hotels free shuttle

breakfast was exceptional because i asked to get porridge and the young girl made a good bowl of my

excellent breakfast too and they served dinner, even very late in the day

please also do well to put instructions on how to reach reception or laundry from the room

gym and staff inside

disappointed by room service food (delay and quality)

the room was beautiful, swimming facilities had the kids entertained

free airport shuttle, tight security and the best covid guidelines i ve seen in a hotel this year

i would like to commend the man who works in the laundry

charlotte (laundry lady) was just excellent in her provision of services

it was in a corridor where laundry trolley and rubbish is left

i also appreciate the laundry team for the quick turnaround on my clothing due to luggage delay from my egyptair

there is a pool and bar at the pool

apartment, the wifi wasn't working, the tv remote was nowhere to be found, bed only had fitted sheet with no

there is no choice of breakfast, every day is the same.

breakfast is average but value for money

wifi worked welland was quite fast

it doesn t have a pool or gym

bed, facilities,staff, breakfast

took too long to respond to requests (laundry, kitchen) but generally a really nice hotel with good

- staff not as friendly/efficient as usual - gym needs upgrade - limited tv channels

also, there was no room service menu (with cost) in the rooms

they promise free airport shuttle but it didn't show up

wifi problems

the rooms were kept clean, and the clothes we had sent for laundry came back to our room washed and neatly

the cleaners tried to scam me and charge me 70dollars charge for laundry for 9 items of clothing that didn

no buffet breakfast. limited options on the menu.

wifi stopped working over night, but mifi was working again in morning

breakfast

laundry. they ruined a shirt.

should do something about mosquitoes in the bar area, couldn't seat long there due to

got checked into a room on the second floor, the bedding had not been changed and we had to get room service

the food is very good whether it's dinner or breakfast

it was disappointing that the bar area (lacabana) didn t have drinks - alvaro and smirnoff red

ruined my trouser at the laundry

i loved the pool and the lobby is lovely

beautiful rooms nice gym swimming pool

the wifi worked well

disclosure of the fact that the airport shuttle was not free and the fact that money was deducted from my account

breakfast was not offered location is not exactly what was advertised

there was no free breakfast

the restaurant and the bar were also not working

breakfast was also tasty and the staff - friendly

wifi only worked at the reception

the position is good, professional staff, good laundry service

parking

it was comfortable. breakfast was great and they had good customer service

wifi signal was mostly poor and slow on premise, and even in the

everything about the hotel the comfort, the food , the beds , internet connection, the pool , the bar , the

limited pool services

requested laundry service and believed i would be charged in cedi

very comfortable room. close to the airport and free shuttle good laundry

to have laundry done per item was 10 and 15 usd

aside from that the room was nice, room service good

and there were a few changes due to covid i'm wasn't too happy with like the bar by the pool being closed on