we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

no free wifi in that room

- reception area and restaurant was superb refurbished, but taking a walk around the hotel - kids club was empty

and the hotel is beautiful and perfect for kids and adults alike

were no rules for the common areas such as the swimming pool and breakfast

attention took too long in restaurants, room service and maintenance.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo

it advertises a gym, but the gym is off limits, it has been closed for over a year

1 night on saturday, they have special dance and fireworks show every saturday, this was amazing, kids loved it

lots of entertainment for kids, ping pong table, giant jenga, pool, pool table etc

wifi gim and sauna could use lots of improvement.

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

the view and the opportunity to use the pool of hotel montetaxco

pool was not working

poor restaurant, good breakfast although you are going to be asked to pay for it even if it's included in your

advised not to take a towel for the pool from reception because they say it would rain soon so we did not take

staff's courtesy, the incredible pool, the view, and the very pleasant room; also the recommendations they gave

breakfast was good but not amazing like other mexican breakfasts we had along the adventure at

say the continental breakfast is included but actually is only a coffee and a sweet bread, than if you want

location, huge comfortable bed, very nice interior, very safe, friendly staff that helped us with laundry service

i like the pool,the terrace and the arquitectura

comfortable beds, clean rooms, kids friendly, nice staff and sanitize area!

decent wifi

location in perfect, the hotel clean and beautiful, beautiful views, great pool and very comfortable

parking on premises available

excellent wifi

the valet parking was a plus

the room had all the amenities i needed, coffee pot, fridge, safe box, room

location, cleanliness, staff, parking

room with a great view and balcony :) spotless clean with hot water and perfect shower pressure laundry service

wifi in my room wasn't great - i wasn't able to connect to video calls and internet was very slow

fridge, kitchen, other furnitures) - hot water and enough power

the architecture design, the pool, the gardens, also the lights at the night time, the rooms.

there was a swimming pool that my sons wanted to use but it was cold (january 2025) and we hadn't brought

the time to use the swimming pool until to 22:00 hrs.

old and bare bones, don t expect working wifi in your room or tv, but it was clean and the bed was good

no extra towels for pool

was wifi but the password i was giving didn't work so i couldn't connect to router

they have an attractive pool, but we didn't use it

curtains (not blackout) internet/wifi did not work there was no food on property, signs displaying hours of

big hotel with lot'sof parking area, big swimming pool, beautiful views of the city.

pet friendly our room with balcony had an amazing view

you can catch a combi or a tax but i would not recommend walking, especially if you have little kids

is a big led lamp in the pool that gets into you eyes and photos when trying to see the city from the balcony

besides, you could hear everything, the wifi didn't work at all in my room

great breakfast at the restaurant

also, it has jacuzzi and pool

nice pool and hot tub also on site

the location is great within walking distance to the zocalo, parking is included

breakfast is also simple, but with very tasty and different flavors, home-made bread

pool was closed and the rooftop terrace was under construction which would have been nice to know

there was wifi in our room it was rather weak and not possible to upload the fabulous photos and videos we

awful parking lot, poor customer service, bad smells, hidden price increase, no amenities.

the people staying at the bungalows next door gathered at the pool into the late night hours too

hotel is great and continues to be adding more value to price as they construct a swimming pool and prepare to

1) there schould be a safe place for car parking 2) availability of a fridge, because we are travelling for

bathroom cesspool clogged up, water flooded broom while showering

though we should have given 24 hour notice for laundry service they accommodated us anyhow

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

pool zone with a wonderful view

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

beautiful grounds, great breakfast options

plus the small spa and speedy wifi