also the laundry facilities were out of service the entire stay

then they moved my stuff to the laundry room and instead of bring it to me they made me walk and go find the

don't harass you when they come through (maybe it's just my experience) they could upgrade the laundry room

got a smoking room rather than a non smoking room and my neighbors was a little bit noisy and the laundry mat

one elevator was out of service for my entire stay. the laundry room was dirty and had bugs.

the room smelt like rancid laundry but they quickly moved me to another room.

breakfast and the indoor pool. also ice machine was working yes.

parking for commercial vehicles wasn t good.

the breakfast was okay could have some grits. everything was nice and hot.

spa/pool had maintenance going on but i understand

00 for a load of laundry seems excessive, could not have been much more for a laundry service

close to highway, laundry facility.

laundry facilities right outside our room so was easy to do my laundry

also my room was next to laundry machine and it was very loud when it was in use

could use additional laundry too

the dryer in the laundry room doesn't work well

the swimming pool was not working, there was a small refrigerator.

the pool was nice too

the pool

we booked the room, no where did it say that there had been a new parking fee installed

same breakfast every day, no washer and no way to get laundry soap.

laundry areas an locations

didn't have quarter machine in laundry facility

staff, super friendly and helpful they have a guest laundry room

wasn't very pleased with the laundry

the laundry facilities were easy to use

laundry facility available at reasonable price

huge bathroom 2) great natural light 3) comfortable bed 4) electric range 5) full size fridge 6) laundry room

a hooker stole my laundry from the laundry room, staff dealt with it well once security arrived.

would i take my kids there

had stains, bathroom did not look cleaned at all, carpet was stained and gross, used laundry facilities and

laundry facilities dirty

the pet area is in a courtyard type setting not along the busy highyway

wifi was poor

being upstairs and in a non smoking room

the only issue i ran into was the laundry facility s dryer not working and it costing me $4

i liked that i was able to move to a downstairs room close to the laundry because i stayed for a week or longer

was ok but the door hard to openlampsdidnt work and by laundry room and playing loud music in the

on site laundry facilities

were people in the stairway and laundry room who were very shady possibly on drugs

the 6 lamps had bulbs, the washing machine didnt work and there was only one we had to drive to a laundry mat,

place was trash ran down and not in good shape to rent out hotel rooms to people the place had no laundry or

there was no breakfast and the laundry room and gym are not accessible .

no laundry in motel

laundry room, they don't serve breakfast no coffee or have danishes or something for breakfast

the room was small. they did not have laundry. the room was not all way clean.

pool and laundry service was in a different hotel entirely and the room was very narrow

i also loved how friendly the staff was and the breakfast was great

free parking, complimentary breakfast, and coffee, fitness center, loved the walk-in shower

late check out was much appreciated!

when they do laundry, you could feel the washers going all the way up on the 6th floor

laundry facilities

all i know is i was sitting by the pool drinking coffee that morning and he was the one cleaning the pool

wifi was poor. had to change rooms. room was noisy. no breakfast.

breakfast had more than what we usually get for a hotel breakfast

had been a guest in the hotel for 3 weeks at this point and had gotten change from her for the laundry room 4

clean and comfortable bedroom. small kitchen and dishwasher

property description says no extra charge for pets however after a 14 hour drive when i went to check in there

free airport shuttle. clean, updated environment. well lighted parking.

pool hours and complimentary towels

poor wifi issues

the hot tub and pool

the hotel is very clean in and out, even the pool and gym are very well set up

the breakfast was good

breakfast was a delight

the laundry facilities were very modern & clean

which was ok i like light breakfast the friendly and welcoming attitude of staff all shifts laundry room thumbs

very clean and has a refrigerator and stove. also has a laundry room.

fact that there was no fridge and the towels stunk you can tell they use cheap laundry detergent

staff was great! the room was great! loved the full kitchen

it was nice to be able to do laundry on site

get to hotel with our kids at 8pm & pitch dark all the lights in the parking lot were off

get to hotel with our kids at 8pm & pitch dark all the lights in the parking lot were off

the bedroom is good. free breakfast and free parking.

in pool making out where kids could not go and swim, room was not clean had urine on the bed but did give new

it had a nice pool but i ask for a refrigerator for my room because it didn t have one but they asked if we

the room had decent size pillows and the bed was comfortable. the breakfast was good.

actually did not get breakfast

we checked in too late to enjoy the bar (after 1am) but it looks well stocked

was no refrigerator in the room for our things, the pool was not open but the website said it was, and the staff

that i fell because they would not change light bulb in laundry room

liked how i got a room right next to the laundry that ran all night long

blowing up under my door and my shower water knob fell off in the tub and the laundry room wasn't open all night

the staff was friendly. they have a laundry room.

i got a smoking room, however it smelt overly strong of cigarettes

laundry facilities

we rely on being able to do laundry while we are there and they dona

we needed to do laundry and this location doesn't have a laundry room

our view was the lake, which the kids really enjoyed

location , pool area and gym were all outstanding

for a new set of towels, last time i asked they said i was on a list as the towels were in the laundry

their kitchen was actually closed due to covid

your drink's at the bar was to dam high

initially i had booked a room with a spa tub, but when we arrived it was just a regular suite

so we werent able to get breakfast which i was looking forward too

laundry room had several machines that were broken

the laundry room

location and inclusive laundry

i enjoyed my stay the staff was very nice and breakfast was really good

pet waste smell outside room in hallway. my medicine was missing after they clean up the room.

also had a decent breakfast with many different options

the construction trying to get into the p hotel parking lot,light took a very long time.

pool wasn't that big

negative would be the pictured pool and spa was inaccurate

kids wouldn t get in it

they also had a really nice reclining chair as well as free laundry

staff room laundry

free laundry, great gym and a wonderful staff

laundry room is free of charge as well

great bed, towels and bedlinen. free laundry and a very well equipped gym.

the laundry facilities, while nice to have, were not good

was no bag for laundry

doesn't work, cant get wifi to work

it stated free wifi but was not able to receive because you had to be a honors member

trying to order room service at 9pm, the phones didn't work, went down to the bar sat there for 20 minutes,

didn t like that you have to pay extra for breakfast and there was no laundry room for guests

the pool wasn't the best for little kids.

breakfast..

the location and the turn to get into parking lot. the sign was low and wasn't viable.

nice and clean. bed was uncomfortable. breakfast was good. hotel was perfect location.

weren't able to use the airport shuttle because someone had scheduled a 6:10 and we needed to leave by 6 so we

the room service was excellent.

it was clean, the staff was so nice, and the rooms are so beautiful, it has private parking lot.

staff could have been more friendly. pool was very small for this hotel.

the wifi didn t work

the laundry doesn t work good

the sign in the bathroom ask to reuse towels to decrease laundry

i like their laundry facilities, or the

no pop machine, need plastic sack in closet for dirty laundry

no pool towel available die to being in the laundry

advertised having change for laundry

the floors going to elevator and elevater was constantly flooded with water i assume from pool

advertising free hot breakfast (even with covid-19)

the parking lot smelled like marajuana

breakfast was supposed to be complimentary but instead they had muffins and donuts not the kind of

gym, laundry etc etc

an elevator, a gym, laundry room, pool, small store in the lobby, it's a very relaxing place to

laundry is lacking

laundry room was clean and all machines worked good

clean restrooms and laundry room

no softener or dryer sheets for laundry

the restaurant and bar were awesome.

the staff was so friendly, the breakfast was great, and the room was clean with a extremely comfortable bed

the breakfast was very good although it wasn't extensive, but it was very good.

the price, heated indoor pool, and hot breakfast

small self-serve laundry was co-located in the same room as the fitness equipment, not exactly the best

gym and laundry services were very nice

no laundry bag! needed hangers.

didn't like the laundry room inside the fitness room

didn t work, water in swimming pool green and blurry, gym very poor and same place with laundry - detergent

breakfast was limited and guest laundry was out of order

my pickup truck received $3850 in damage in parking lot.

thankfully, this hotel had rooms available with heat, water and a complimentary hot breakfast

did not have a hot breakfast and pool/gym were closed.

breakfasts was fair, need some more items overall good

self serve laundry is only $1 to wash and $1 to dry, super cool

my kids were sad the pool wasn't open but that is nothing to do with the hotel, darn covid

breakfast was amazing

they are 2illing to shuttle stranded truckers ftom near by freightliner dealer

i think the shuttle info on the website is confusing

laundry facilities

breakfast was decent. good location near many places to eat. 10 mins to downtown. great staff.

indoor pool.

the bed was large and linens fresh!!! staff was friendly and breakfast was full of variety!!!

no pet policy

laundry on site. very comfortable beds.

there was a laundry room to do my clothes and the room itself had been renovated with nice decor as well as

laundry facilities

helpful staff, clean, comfortable bed, well-lit parking lot, located close to highway, coffee pot in room, great

got the king size deluxe spa room, i loved the jacuzzi that we had in our bathroom and how they put snacks and

needs more parking

we weren t able to use the pool

the staff was friendly and breakfast was hot

size of room was great. having kitchen was very nice.

drapes in rooms unable to close, didn t sleep due to outdoor lights chairs in kitchen area shredded

free breakfast, guest laundry, remodeled room

breakfast was bare minimum. the laundry area didn't work and it was sketchy looking.

on site laundry ice machine

female staff management was using laundry facility

wished they had a bigger laundry more than one washer n dryer with more modern wash machine

no breakfast provided.

we encountered three frustrating situations during our brief stay:pool restrictions: upon arrival, we were

i reserved the room i had a choice between includes breakfast or not

breakfast was great and staff was accommodating.

location was great. did not eat breakfast at hotel.

breakfast as advertised, no working laundry facilities, no front desk service on site as advertised, no wifi

n room no microwave no breakfast no laundry all of the things that i thought were there based on my

even though i was in a non-smoking room, there were cigarette burns on the bed cover

wifi, although a nice strong signal in the office area, did not reach to our room in the back of

parking

didn't care for the fact that there seemed to be a lot of empty rooms, but not any smoking rooms, when in the

a pool and they wouldn t check us out more towels

the room was nice and big. the pool was warm (at night )

pool was nice the room was nice

like cat pee , smelled like smoke even though the staff member hounded my mom about smoking after we told her

for me it was close to my fuel stop lots of parking for rvs and big trucks

nothing as a whole except the wifi

smoking rooms and nonsmoking room's to close together

rough parking lot

room smelled like somebody had been smoking in it for years

the next time we return we will make a visit to the rooftop bar earlier. it is a hidden gem.

free shuttle service is fantastic. really friendly staff. nice room. rooftop bar very good.

the bar on the 7th floor had the most amazing views of the downtown

be great to consider key access to the room floors as anyone on the way to the bar can get off at any floor

we loved the convenience of the shuttle, and our driver was new and super-fun and helpful

no breakfast included . no laundry service on weekends

room service was affordable and great

great coffee and room service was fast and professional

i didn t like the carpet in the room.

closing room service early. closed at 2350 when it was supposed to close at 0000. excuse given

laundry soap and dryer sheets $1 each

stayed during an unexpected influx of guests and they were not able to keep up with that side of laundry

the in house laundry is a token effort with 1 machine and dryer for a large hotel

laundry room was very dingy, but at least it was free

key didn't work for the laundry room

refrigerator or microwave in room, small beds, no laundry facilities

such a beautiful hotel! staff is amazing. great food. pet friendly.

sink both had water clogging issues, so it was unpleasant to take a shower while standing in a pool of water

kids had been looking forward all day to splashing around and it was frigid

ac to loud screaming kids ( parking

she saw that we had everything we were promised including our breakfast

kids disappointed

it was very nice, clean, and great location. pool and fitness room were great.

to top it off, the pet fee was $150 (my fault for not checking in advance

were able to get me 2 joining rooms for me and my kids and we were able to get free

decor was well done, breakfast was very good, within walking distance of bricktown.

bar needs to stay open a little later becuase we had to leave the hotel to get drinks and hang out

they were able to accommodate with a beautiful room, excellent price, offered a delicious breakfast, staff was

gym facilities are open to the hallway or front door, tinted windows or shades would be

all the employees were very nice from check in to bar tender to checking out and maintenace folks with smiles

wanted to do some laundry said detergent available at front desk but they didn't have any

laundry facility is chargeable and i had trouble as it would not accept my credit card

the laundry room was just down from our room with no ventilation so people propped the door open and

having laundry facilities on site was very helpful and staff were very helpful during g my stay

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

the fact that laundry wasn't to far outta the way

the laundry room was nice

maid service they should atlant give you free laundry to do your sheets towels you can get at the desk 1 for

staff is very helpful and friendly you can exchange laundry no matter what time and they always have a smile

great laundry room.

the restaurant, bar and patisserie were phenomenal

they are also a restaurant parking is less than desirable and there were many nights when we had to park on the

nice location, quiet, comfortable beds, nice bathrobes. bar staff were friendly.

the drinks at the bar were great, and breakfast was delicious

the toiletries provided were of a good quality and the wifi was fast

bar, laundry, workout room, on-site parking) and the location

the wifi service was inconsistent.

room service wasn t room service

everything was great! the restaurant and bar were surprisingly good as well.

they would not let the kids use the pool. the pool is why we picked that hotel

the pool closed. and laundry closed.

they gave me a portable heater from their laundry room

the guest laundry services were closed due to a leak

the indoor pool was so hot my kids couldn’t swim in it

this place has a bar and restaurant on site

convenient laundry

advertised a game room for the kids which was blocked off in the evenings

location, the pool, breakfast, we loved it all

the breakfast was interesting definitely had a lot of different things to try pulled pork for breakfast

wifi was hard to get going

for parking and laundry

location was okay and the gym was slightly above par

location, pool area for kids

breakfast.. could be better for the price you pay to stay.

pool was dirty and could have been cleaned better

could have been another laundry machine and another treadmill (there were only one)

i used the laundry room which was great as i needed to stay longer than planned

bathroom shower curtain flowed water to the floor, dirty laundry from previous guest found in the dresser

i crab some myself but laundry lady in the back, said come back later to get more there wasn't any small towels

did not work - grand daughter was playing in softball tournament and had to go elsewhere to get laundry done

i also used the laundry facilities - clean

the pool is nice

toys in pool for the kids

toys in pool for the kids

, welcoming atmosphere in the lobby and lounge/bar, kids enjoyed the pool/hot tub immensely

breakfast and laundry room was convenient

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

clean, friendly, convenient. onsite laundry was awesome!

we asked if they had a laundry facility

the laundry room had a few machines out so i had to wait to get to those available

the laundry facilities did not take cash, and could not be charged to the room, the only way to use

only the breakfast.

the two-section layout (bedroom-bathroom/dining room-kitchen) was cozy and enjoyable

i didn't like the pool and jacuzzi outside.

pool was not heated at night it was broke they said

for everything y all did i ordered roses requested for them to be put on the bed and the rose petals spread

the pet fee is high

bar staff and the hotel staff were not as friendly as i am used to seeing

the bar lounge area

it’s european inspired, breakfast items are very untraditional for americans

the guest laundry room was very useful

was clean, but the laundry facilities need ovrhauled if ths's as clean as their bed linens get

parking area did not have enough lighting for safety

i couldn t get the wifi to work and or connect to the internet

no pool, inside the room felt very old, smell of smoker in a non smoking room.

was not a change machine in the laundry room

room service wasn't great

parking is plenty and also have ev charging both ccs and tesla connectors in the lot free for hotel guests

breakfast was amazing

breakfast buffet & pet friendly

the water of inside pool was cold, and we needed to pay for vallet to park.

convenient, new, very friendly and the price was great ! bar in the hotel with free breakfast!

the walls are super thin so could hear the people above stomping and kids next door screaming

convenient, new, very friendly and the price was great ! bar in the hotel with free breakfast!

loved the open availability of hotel space and gym...

convenient location and staff were great. gym and pool were clean and well maintained.

convenient location and staff were great. gym and pool were clean and well maintained.

the only toiletries provided was a small bar of soap & two packets of makeup remover. no lotion

so water splashed all over: no conditioner or bath gel, but no courtesy size supplies: used bar of soap in shower

need a kitchen in it lol

the parking is free and free laundry machines

free laundry facilities

very nice room and staff easy off easy on to freeway nice area of town convenient to restaurants pet

spacious rooms, loved the extra activities available for kids

always clean, perfect location, well lit parking lot, and pet friendly

i couldn't do any laundry, the washer was out of order all 5 days i stayed here for work.

workers hangout in front of hotel. when they do laundry, we can smell of dryer inside the room

only downfall- wish the pool was in working order

50% up charge for a pet

check in and wifi were great

with web site offering laundry but none on site

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

suspicious activity going on in parking lot at night

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

the bed was comfortable. pet friendly.

i was expecting on-site laundry but there was none

also, we noticed that the floor of our room was shaking a lot, but i think we were next to a laundry room so

carpet was a bit stained, (i m sure from pets since this is a pet friendly hotel) but there was no

signage and road into hotel parking

the gym equipment was either out of order or close to

very clean, comfortable, nice receptionist and helpful, great breakfast and they also had security on premises

ate at the restaurant on site, was so good. bar was great, kids enjoyed the pool!

ate at the restaurant on site, was so good. bar was great, kids enjoyed the pool!

everything was clean from my room to the lobby, the dining area and the pool

wifi is unstable

laundry room

only amenity missing was a laundry room

very comfy bed and a nice breakfast in the morning

parking was easy and i liked the coziness of the room

there was plenty of parking, and the lake was nearby (a long walk or short bike ride)

room was clean, shower was amazing, and beds were comfy, breakfast was good but not big enough.

a large stain in kitchen area

breakfast options were very limited

items from the kitchen, which i reported

great solution for long trips b/c if the kitchen, so you don't have to eat out all the time.

they have free laundry facilities which we used several times

extremely clean and great customer service and free laundry was a bonus!

the room was very nice and clean. added bonus of laundry being free.

the laundry room amazing

everything was great - the staff, the location, the room size, the bed and free laundry!

the pool

the breakfast was fine, with the exception of the biscuit sandwich

the free hot breakfast was nice, and staff was helpful with the few questions i had

enjoyed the little gym and the adjoining pool looked nice too.

pool was a bit small. food was good also conveniant location.

told me that they don't offer that right now because their power was out and they're behind on laundry

more parking

hotel was very neat and clean and the pool was a lot of fun

we loved this hotel! it has a very nice pool area outside.

alot of doors to outdoor pool area or health spa all locked

non smoking room stunk of stale cigarettes

heater was nice and the room was downstairs/non-smoking

some smoke smell. but non smoking room was great!

old facility, non smoking room but could still smell smoke throughout the hall, that filtered through the door