the wifi. pool, open/close time. spa not working.

service, great breakfast, clean room,view of the city, located in quiet area with the great access, i think this

it would be great if the breakfast menu changed everyday, though there is a plenty of variety

breakfast eggs freshly

nice freshly cooked breakfast in the morning

the a/c and wifi worked great and the breakfast was good

breakfast area was spacious and airy, on 3rd floor overlooking the shopping mall

staff is great and the hotel was very nice, and with free parking made everything easier

it was very clean, we loved breakfast and the bed was confortable!

big room, decently clean, free parking

breakfast at the terrace

ok for price - breakfast is not so well prepared, though ok for price, it doesnt hurt to make scrambled eggs

wifi didn't meet expectations based on other reviews as to even check email and get non-video based

for tourism it really is the area you want to be in, and this is a solid value option with the breakfast being

i liked that breakfast and parking was included

they allowed guests to park cars on the driveway of the parking blocking other cars, and i have to wait more

very basic breakfast

nice rooftop and jacuzzi that can be used privately. breakfast included in the price

advertises it has american breakfast

needs to say you need passport id even if checking in kids we spent 45 mins trying to track down copies of

secure parking, good location

el personal del spa excelente

the concierge and room service staff were great

i loved the comfy bed and the breakfast. sauna and steam room were fabulous too.

comfortable beds, clean, great mountain views, excellent staff, nice outdoor pool and spa

like everything about this hotel, the staff is amazing, the hotel is beautiful, the pool is spectacular and the

i said we stay here all the time, but this time our room was located next to what sounded like a laundry room

comfort of the bed, the shower, the breakfast with empanadas was delicious

very small no parking price high

gps made it easy to get to and parking was secure

it is good for it price, the breakfast is yummy, the rooms are super clean, the beds are very comfortable and

pool is a bit on the colder side

excellent pool and 3 jacuzzi's to enjoy until 9

swimming pool and jacuzzi

also excellent breakfast

room service takes forever taxi service hotel staff very rude old hotel, old installations el peor

swimming pool was really nice, the colonial style of the communal areas, the customer

the pool was disgusting, wifi never worked, no hot water in the shower and receptionist was not

the swimming pool was closed from 5pm, which seems way too early, especially if returning from a busy/hot day

i did not like having to wait for the staff to open the gate to the parking area

had pool, good internet, private parking

great staff, taking care of the guests, kind animals that our daughter loved, tasty breakfast the location

the breakfast is enough to feed an army, yet we were the only guests

very nice breakfast and cute dogs

the breakfast was delicious and the dogs and all the animals so lovely

we kept missing the cow feeding time sadly but they arranged so my son could pet the new 2-day old calf ud

breakfast was delicious, in fact we ate most meals in the restaurant, so we tried most of the menu,

breakfast and dinner slow

don t expect a big screen in your room or laundry service, but a true, authentic and very comfortable stay

the kids got to play with the dogs, two big german shepards, and be part of the milking of the cows in

breakfast and dinner were fantastic, staff was exceptional and diego is a great host the location

wish my kids were tall enough to ride diego’s horses

breakfast was great. staff was very friendly and helpful. very cool experience.

laundry service does have an additional cost of $35 col pesos per bag

breakfast cooked for us on the spot, laundry service done with care available at a reasonable price

we used the laundry service for 90,000

there was great play area for our kids (it was better than what you see in the pictures

wifi wasn t working well while we were there, although it was repaired the day we left

free water and coffee all day, and really well priced laundry service

we were in a room right next to the laundry room. at 7am we heard some noise coming from there

they have tea and coffee available 24/7 and also laundry facilities which only took 2 hours

very well located. spacious room and bathroom. comfortable bed. laundry service was very useful.

we could change the room because the better view and we managed to use laundry

also we asked for laundry but though promised never got our things washed

staff, wifi, size of the room

available, hot water, wifi, comfortable beds and pillows, towels, clean, balcony with mountain view, breakfast

no or bad wifi reception in the room - no room service (cleaning, new towels) during our 3 night stay - some

wifi was not available in guest rooms. only in the lobby.

location, not far from center (careful elevated street for those who can't walk a lot) , wifi, laundry

we had some laundry to do which they provided for us in a couple hours

leave your laundry with the front desk and retrieve it the next day

near to the main square, room was comfortable but basic, laundry services are good and affordable

also, i paid more for the laundry because they considered each bag separate although i specifically said all

when you are in salento awesome view and ambiance breakfast is excellent and the bar really cool laundry service

laundry service is

and convenient location, friendly staff who speak good english, quick laundry service, and so on

you don t need to survey other tour operators in the town, from laundry service to hiking tours to coffee

nice staff! cheap laundry service! soft beds!

was very helpful sameday laundry ideally located in the heart of salento hot water in the shower nice

laundry service was nice

laundry done for you for a few pounds

staff very helpful and kind; laundry service included; the private room was comfortable and very cheap and

the house and not facing main street you could still hear music and other loud noises at night, laundry service

the laundry service is quite expensive and my clothes are not smelling like freshly washed clothes

they washed our laundry right away and brought it warm and folded to our room

it was well located and had a balcony which was good for drying laundry.

the attention and the breakfast. all clean

there s no kitchen so breakfast gets delivered to your door room service style

pretty room with a balcony location close to the square laundry service could borrow an umbrella

we used their service for back and forth rides to pei airport and for laundry service

their laundry service was great too

they helped us with everything from booking transports to laundry

also laundry service available at a reasonable surcharge

everything was very clean and they have a good laundry service

they offered laundry service that was cheaper and faster than most places

also having access to in-house laundry service was great too

the staff were very friendly (though speak limited english) and are able to organise affordable laundry facilities

i loved the bed; its big and good. i slept very good. laundry right around the corner.

cute place, nice whirlpool, laundry service, tranportation to/from airport very reliable and good (definitely

we do wish to know that laundry service ends after 6pm before our last day of stay, but the staff went out of

very friendly staff also with excellent service -- laundry included

breakfast was delicious, the pool jacuzzi was so nice, and the room was really nice, and they

the breakfast was

the breakfast is huge and very tasty, the garden is beautiful, and they even do your laundry for free

great value for your money. helpful staff. great location good breakfast. free laundry.

great laundry service at a reasonable price

they offered laundry at a very cheap price which is a big plus for me

laundry service if necessary

- clean - all toiletries included - laundry service same day - the terrace view - free breakfast - safe, gated

they do not have laundry service and you have to walk at least 10min downhill with ur heavy laundry to find a

lack the little extra services that can make a big difference like arranging laundry pickup

really quick laundry service which was definitely required due to the rainy climate in salento

- clean and well maintained - all toiletries included - laundry service same day - the terrace view is breathtaking

staff was friendly, good location (close to all but quiet), has laundry service.

they have a laundry service

great staff, food was great, very calm location. very efficient for laundry

laundry service as well

they did our laundry overnight, for a decent price

they also have laundry service, a life saver for long trips

cheap laundry service

also - they offer laundry service for a very cheap price

a bit noisy as the attached restaurant / bar was playing loud music, like in many places in columbia

bed is warm and cozy, bathrooms so clean, and breakfast great

-as we were on our honeymoon we also got for free a special setup -the property took care of our laundry -super

perfect place to stay before going to cocora valley, with a parking available

as the best part of my experience the staff guys were so charming, i felt like home, also the bar was amazing,

we particularly enjoyed the spa and the jacuzzi under the stars

the garden setting & breakfast area is really special

the owner was helpful in sorting out our laundry and giving us advice on activities

was very welcoming, and helped us with everything from tours to laundry

the wifi works well, the showers are great, the beds are

we made use of their laundry service and it was perfect

the breakfast is delicious and prepared fresh every day

rooms, good breakfast and very friendly staff

the breakfast was fantastic and the host was very helpfull and attentive

breakfast was a nice touch

the extra services the hotel offers, like a good restaurant, breakfast,laundry, sport facilities, excursion

for example one woman arranged to have my laundry done, printed out my bus tickets and called me a jeep to help

you can do laundry for very cheap and very quick

laundry service is very fast and cheap, we used it almost everyday

we used the hotel s laundry service (quick turnaround) and they booked us a coffee tour

last minute horseback riding trip late at night for the following morning, to making sure my laundry was ready

good laundry service

friendly staff, fast laundry service, breakfast with re-fill

the laundry came back and wasn t completely dried.

the hotel also offers spa and laundry services which is super convenient when traveling

laundry was also very quick and cheap

they do a quick laundry service for 5,500/kg, snack food, and sell cold drinks/beers etc

breakfast, garden, hot water in the shower, they have hairdryer and the laundry service is reasonably priced

i turned in some laundry for washing and it was done in less than 2 hrs

decent breakfast, good laundry service

they are really kind and helped with transfers and laundry

they offered us tea at evenings, helped with the laundry

laundry dryer or machine of the hot posts are pretty noisy

huge bed, the spacious room, the balcony, the bathroom;) wilson organized our laundry

our laundry was serviced quickly and at a good price

great accommodation, very good breakfast with a tasty, fresh juice, romantic whirlpool and and and

pool was very brown, jeff the host was a little overbearing, just trying to be friendly but would

nice pool and jacuzzi

staff are fantastic, and the breakfast was super tasty

their breakfast is delicious with fruit and fresh juice and coffee is amazing

beautifully designed and offers all the comfort you might need: hot water in the mornings, okay wifi, and very

wifi incredibly works great even though the nearest road is 20 min walk away

- there s wifi

the communal area completely surpassed my expectations- a large, fully stocked kitchen, wifi, hot water in the

cozy, clean, neat, well organized and the staff very polite and courteous and good breakfast

staff were very sweet, food was good, bar a mediocre breakfast

shower had great pressure and the breakfast was delicious

good breakfast, helpful staff, beautiful views & location - it s not in the town but easy to get to

the next morning we woke up to a stunning view with a delicious breakfast

i understand families and kids but the idea is to unplug from all that

rooms and grounds, typical colombian farm, hot water and good cable tv, most foot traffic and parking areas have

great breakfast, friendly staff, nice rooms, ideal location, relaxing, fire-pit, ideal break

open space and fun for the kids. breakfast included

the horse and pet pig that wandered around were delightful

breakfast included, dinner at extra cost, hot water in the showers, everything is clean, laundry for a small

laundry service was inexpensive

the laundry service was good and fast

not much to complain about.. a swimming pool would make this the perfect place

the view. price. breakfast.

they also have laundry service

the wifi is good.

wifi signal wasn't great in the room, but good in the restaurant.

wifi signal not string enough in the room.

sonia made sure we were looked after and nothing was too much trouble - laundry, lifts into town etc

they offered us rides to and from town (for a reasonable fee), did several loads of laundry, and at our request

sonia and hector are amazing hosts, they catered food, laundry and have an amazing knowledge of the

family, and helped us with everything from booking tickets and tours, buying local coffee, to laundry and snacks

because our schedules didn t quite match, we didn t get the chance to try sonia s legendary breakfast

liked the breakfast, and it s safe.

there was no breakfast nor daily cleaning.

breakfast was poor

there was a simple traditional breakfast that hit the spot

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

no pool, work out facilities, no laundry matt.

super pet friendly

i wish breakfast was better. it s very plain, eggs bread coffee.

as airport hotel i would suggest the restaurant remains open longer hours or at least offer room service

was in a secured and protected area, had a nice bar and restaurant, check in was effortless, the desk people

the wifi and the staff .

wifi worked well

safe parking is provided close the hotel

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

to the airport after a late flight, the hotel is convenient, has a secured parking lot and spacious rooms

the convenience of covered/secure parking was good

the wifi

quite difficult to get the correct wifi password. despite having printed, they didn't match.

the upload speed for the wifi was very slow and difficult for video chatting.

shower, wifi, close to the airport, staff very friendly and helpful.