the pool is very good, the people service was excellent!

a very good breakfast, they even prepared something vegan for me so that i could have something hot as well as

building, good parking, very good location, wonderful breakfast, and the most important: amazing

parking is share with the shopping mall.

breakfast above the usual hotel standard

i said we stay here all the time, but this time our room was located next to what sounded like a laundry room

the information given by the staff was insufficient with the parking

the parking

i liked your breakfast, good location of the property, beautiful rooms and excellent price.

single month is more expensive, and even this month include a parking feed

about room service.

excellent pool and 3 jacuzzi's to enjoy until 9

pool is a bit on the colder side

so, there were a lot of kids making noise

the breakfast, the restaurants, the staff, the view, so quiet, everything was excellent

secure parking, good location

good breakfast and not too far from the bus terminal. huge room and really good shower.

one of the staff at breakfast was quite rude. apart from this everything else was great.

friendliness of the staff, except the lady who attends the breakfast buffet.

good room, breakfast

very basic breakfast

it was very loud outside, breakfast not included, there was not minibar.

i liked that breakfast and parking was included

breakfast was rich, traditional colombian

for tourism it really is the area you want to be in, and this is a solid value option with the breakfast being

breakfast at the terrace

breakfast was delicious :)

especially the older gentleman serving the breakfast - they were all very friendly and welcoming to foreigners

breakfast was very nice. people very helpful.

the service, location , breakfast the staff

great location, friendly staff. breakfast was a good variety. room was nice, clean.

the restaurant was average. didnt love breakfast

at times there were no people available to hand our towels at the pool

pool closed on monday morning

breakfast eggs freshly

large room, sauna, good breakfast, good location, good maids. i also stayed here 2 years ago.

swimming pool was really nice, the colonial style of the communal areas, the customer

the pool was disgusting, wifi never worked, no hot water in the shower and receptionist was not

the swimming pool was closed from 5pm, which seems way too early, especially if returning from a busy/hot day

i did not like having to wait for the staff to open the gate to the parking area

had pool, good internet, private parking

the pool area didn't look clean

- breakfast is terrible and watch out for hidden charges, it s not transparent

quiet, big swimming pool

limitations in matters of breakfast options

breakfast was pretty simple but it wasn't bad

there was no breakfast nor daily cleaning.

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

the phone didn t work in the room and the wifi password didn t work

has ample parking space, the rooms were clean and orderly

breakfast was every day the same

no pool, work out facilities, no laundry matt.

gym in the hotel is very basic and the location is safe, but far from the mayor attractions

s difficult also is hard to ask for public transportation and limited food and drinks service gym also it

good breakfast!

as airport hotel i would suggest the restaurant remains open longer hours or at least offer room service

the wifi and the staff .

wifi worked well

safe parking is provided close the hotel

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

the wifi

the hotel has an inner parking

kitchen on the rooftop and good-working wifi

it s really cold in the hotel and the room. the wifi didn t worked in my room.

the upload speed for the wifi was very slow and difficult for video chatting.

shower, wifi, close to the airport, staff very friendly and helpful.

great wifi, great shower, very clean, and exceeded my expectations for the price as well

expensive laundry service is

laundry service strange (no bags to put the clothes, no information form) however we need to trust

air condition and very bad wifi signal

the beds were comfy, wifi was fast enough

the room service no works like a hotel because you

garbage left in thr room, towel bar kept falling off and no shampoo and conditioner

in the morning i got a personal breakfast, which was delicious

friendly and helpful with a very nice breakfast

good breakfast

we really enjoyed the breakfast - fruit, eggs, cheese, ham and croissants

lower laundry prices would be good and also the english speaking ability of the staff was good but not

got there very late and hungry and room service 24h saved our live :d it was fast, not so expensive and the food

the hotel was 100% pet friendly, even had bowls and a bed in case you didn t bring one

they helped us every step of the way, gave us breakfast to go because we were leaving too early in the morning

the breakfast was good and the room was just perfect

breakfast was simple, fresh and nice claudia was very nice and professional

staff were very helpful and provided a great breakfast

basic breakfast

clean, extremely helpful staff, great home cooked breakfast and great value for the money

staff were highly attentive, very accessible and near by everything, stores, mall, banks and the breakfast was

they have laundry services, which is great (though a bit on the expensive side, however the rooms are very

also, for the rooms with kitchen - definitely need to pay more attention to the cleanliness of the dishes and

the breakfast was simple but wonderful

the hotel didn’t provide breakfast , location was good

breakfast was fantastic with lovely fresh coffee.

we could also store our luggage at oporto 83 and used the laundry service which was very helpful

room had a kitchen but a very dirty one

need intercom / telephone in room. kitchen need to be upgrade in apt

location is great, room was comfy. wifi good. very secure parking.

was not included but it had a big kitchen where we were able to cook

at 9am someone knocked on our door to ask, if we wanted laundry service

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

wifi, great free airport shuttle (every 30 minutes), comfy beds, restaurant is good, great for a

seating area in the bar area near the tv was okay but could have been a bit more comfortable.

booked a room with a tub and kitchen area, and got a small room with a shower

my laundry smelt lovely and the room service was delicious

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

this time we used laundry services and luggage storage and was excellent

there was no special line for guests with kids or special needs

seating area close to reception and bar had a raised platform - not obvious and i actually tripped and fell

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

when they saw me they asked if i needed laundry service

laundry service was amazing

bar service was non existent

the jacuzzi, steam room, and gym are wonderful and included

location too had a lot of amenities like board games, they were able to gave us a private parking lot at the

the breakfast buffet was also quite good

good location when you need to go to the airport, good breakfast

breakfast was excellent, location too had a lot of amenities like board games, they were able to

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

comfy bed, plenty of hot water, good water pressure, quality toiletries, adequate gym, self-serve laundry,

guest laundry is basically usd$20 - almost cheaper to get everything dry cleaned

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

own floor with bathroom and kitchen

there's no knife in the kitchen.

location, far from centrum bathroom, very very basic kitchen almost not useable

there is a kitchen and bathroom right outside

wifi was not great

also the cleaning staff knocked on the door at 815 to see if we had laundry

occasionally staff were busy keeping pace with the breakfast demand at peak capacity although they caught up

breakfast was ok

the staff was fabulous. good gym

the airport-hotel-airport transfers were on time and safe, very good room service, every time i go to bogota

the staff was nice, and breakfast was allright.

we asked for an early check in with very little notice and they made it work

i felt hustled oh and the wifi kept dying on me

wifi was down that day

my computer wasn't joining the wifi for whatever reason but they gave me a cable to have internet access which

3 things they can improve: better pillows, the musty smell, and improve the wifi on the 3rd floor

hot water and wifi staff helpful

wifi

wifi was poor but thats cartagena

spacious, kitchen is awesome, wifi works great, safe location, easy for an airport layover

laundry service was very expensive!

laundry service available

i would have liked to enjoy some time at the gym, sauna or other hotel facilities included in the reservation

we arrived at 1am from the airport with two exhausted little kids and they helped us get to the room quickly

free covered parking space

i was also disappointed by how long the (expensive) laundry

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

rooms, restaurants and the wifi uff it works great

comfortable, clean, nice room service, good options in food/breakfast

this hotel very trendy look the rooms are large and so high end the place has a full bar in the lobby and a pool

excellent wifi signal (each floor has its own

there is no smart tv, so even though there is good wifi, you are stuck with local channels

restaurant with long opening hours, balcony view on top floor, laundry service

we left early for our shuttle, the staff gave us packed food since we cannot eat breakfast bcoz of opu early

bed, the room size was great, lovely breakfast with a nice view of the city, the gym has enough things to work

i did not called room service because i was only staying one night

great spot to stay the night especially if you are continuing flights the next day, shuttle service, breakfast

and location was wonderfull, generally all service was excellent and good taste on the food and room service

has shuttle to/out of airport

the delay of the airport shuttle both, upon arrival and departure.

great rooms, great breakfast and the staff was very nice

restaurants and grocery store right around the corner airport shuttle was

the spa massages and facials were to die for

the gym and spa were excellent, the pool, sauna, etc

the kids loved the pool and the location was really great

the staff and the pool and spa area.

make sure your breakfast is included in your room because it's freaking good

place is very nice and safty and the laundry service, restaurant and coffee shop is just close by

bar very nice, we watched football world championships, very nice lady to attend us

late check out and staff

breakfast, late check out, comfy beds, excellent service with cot and baby bath provided

the food in the breakfast is delicious and room service is great as well