we spent our time on our cottage porch in the pool and sun for 3 glorious days

all of our food and drinks from the in-house restaurant and bar team were excellent, although not cheap

wifi was not working in my cottage

t feel like one, which is so important to us, but does have the added bonus of an exceptional breakfast

breakfast is heaven.

staff are very attentive. food is great. safe, lots to do for kids.

everything from the lighting, to the beachfront access to the heated pool was beautiful

the hotel is beautiful, each room has their own pool and butler

breakfast and rain forest spa were amazing

staff are very attentive. food is great. safe, lots to do for kids.

breakfast was complimentary

views, pool and restaurant

not to forget, room service was superb

at the pool bar was a bit hit and miss at times, ie towels sometimes not available and water not immediately on

breakfast choices are rather limited

ocean view room was spacious and mostly quiet with good beds and very good wifi

wifi was weak

strong wifi signal

the wifi was very inconsistent which was a huge inconvenience.but the staff was really nice

we booked this one as we thought (wrongly) we would want to be central with the kids

the 2 times i checked, there were none, but we were able to pick up from the laundry area on our way to beach

no dinner in hotel restaurant. poor choice of breakfast menu.

better equipped kitchen with appliances that worked.

there is a restaurant at the la haut resort that offers luch and dinner, besides the breakfast; this is very

got the cashew suite and loved hammock on the balcony, the view and of course the infinity pool

the pool and the whole room was perfect

finally, understand that if you book the sanctuary rooms you will have no pool and there is no pool on site

only thing i would have wanted was a floating breakfast to dine in the pool

at the beach bar get little grumpy if you have all inclusive and order too many times a day, it's not possible

staff at the beach bar can get tired if you order too much

the views at breakfast and dinner are great

adults only hotel - incredibly peaceful and lovely lovely staff

beautiful views, pool in our room and delicious food

gym was decent

invoice is itemised but each line has the same description so almost impossible to check room service breakfast

many restaurants and bars, swimming pools, a marina (with customs service), spa and gym

we ordered room service for dinner on their app

bar service itself was generally quick, and when things ran smoothly, the resort had the potential

i know it was christmas time, so fixing the out of order bathroom near pool and uphill stairs might take extra

running out of towels at the pool

spotty wifi

everything we needed was available in our room and kitchen area

practical and clean room , kitchenette had basics for short stay

the kitchen was clean and well equipped with up to date appliances

the wifi worked great the entire time we were there

things were not in good repair. handrail by swimming pool loose. curtain rail constantly fell.

there seemed to be enough sun beds both around the pool and on the beach

the resort s shop, gym, and spa were not open, massages could not be arranged, and despite being advertised

the food was very good and the atmosphere and music in the bar made it a fun evening

some parts of the room just needed some tlc (kitchenette, air con)

beach, pool, restaurants and bars easily accessible

nice swimming pool with the bay view as well

wifi down for my last three days

to access parking, shops and restaurants a short boat ride is required so pack light

employees are very helpful (booking ferry for the bay and taxi) pool and beach very

laundry room available for small fee

the rooms are beautiful and spacious with a fully equipped kitchen

had a one bedroom apartment on the ground floor with immediate access from a covered porch to the pool and beach

much i didn't like but in the spirt of constructive advice i would just say: -the wifi signal wasn't great (but

wifi was in and out a lot

the 5 on site restaurants proved to all be very good, with good selection for breakfast, lunch and dinner

gym has a lot of equipment with tennis courts and pickleball courts

excellent site & facilities: 4 different swimming pool areas including adults only and family (the family pool

ey supported dietary restrictions such as vegan) swimmable and warm water at the beach and pool

breakfast, the guys at the pool/evening bar, the entertainment team & the beautiful lady at the spa who did my

laundry service and the internet very weak.

the breakfast was excellent lunch was good room service food wasn't good

shortened kids club. 8pm finish? kadejee needs help. going get kizzie back from expeditions.

the room are in the hill, it s villa style have baloney with stunning view and swimming pool, private,quite

breakfast is free and comes with the price of the room

my room was, in fact, a spacious studio apartment with a stove, full fridge and a kitchen sink with a full

laundry price

there's also a 24hr gym facility and laundry room too

there were also no special benefits given to us as long stay customers (free laundry or free inclusive days

is near to the main road for persons who wish to use public transportation and there is onsite parking for

happy hour cocktail bar 6 days a week

use of other bay gardens properties, including the hotel next door with a decent restaurant and bar plus the

just the wifi did not work at times

the complementary breakfast was good

hotel to check in after we waited at front desk for quite sometime, there was no restaurant or bar so we also

really appreciated the effort made at breakfast and complimentary birthday drink the night before

seemed under staffed, waiting time for buffet breakfast, some services not available, over priced laundry service

we had a load of laundry and they did it for free

pools and poolside bar were amazing

gym facilities were very nice, spa was great

room service every day, seemed under staffed, waiting time for buffet breakfast, some services not

laundry service is not good. do not have experience with quality items.

the restaurant on the resort is good and you re also able to take a shuttle to the bay gardens hotel or inn

bar prices, outside happy hour were a bit high

full kitchen, huge bathroom and comfortable living space

location to the beach, great pool for kids and the food was very good.

, came with extras access to beach activities for free kids had a blast property offers free shuttle to beach

friendly reception staff good design and pool area great service with the shuttle to the sister

the room was accommodating, well decorated and comforting where as breakfast was very special for my girlfriend

the location was close to the marina, was quiet and it had free wifi.

the pool is too shallow

a fully equipped kitchen, full laundry room with washer and dryer

stunning beach & beachfront room was wonderful - fantastic for kids

the room service fee of $10 on top of the other additional service charges made a $25 plate cost $40

we enjoyed the pickle ball courts, beach, gym, spa and entertainment

i cannot mention all the restaurant, bar and cafe stuff, there are too many of them, but their service was

check in and check out was a nightmare and my kids where frustrated and not happy

the room service food was amazing

breakfast, lunch, and drinks nene at main dining room was great

spaces for children (which made us want to bring our grandchildren next time), to the beach and pool areas,

hotel had a plethora of food, drink, and pool options

we used the laundry service and they lost half of our items

breakfast was excellent

room service was really really really slow. my trainers got stolen

the adults side is not worth the extra funds, doesn t seem like a adult side at

the general pool could have been maintained better for sure

been there for 8 times i liked everything, some of the staff in the spa were not very helpful on the front desk