laundry service that includes the price was excellent

) welcomed with a beer, stored our bikes, did laundry (free of charge)

he organized my laundry and fixed a really nice breakfast

and friendly host, clean, comfortable bed, wifi works well, enough space, stinky hiking clothes washed for free

central location; i booked a small, single room but it had a refrigerator, comfortable bed, good wifi, and

the restaurant and bar were not open i. the evening and not much to choose from in town.

went to bar that evening got a drink but when i went to leave i could not find bar staff to pay

it is what i call a classic spanish hotel, wood paneling everywhere, that incense used in churches greeting

clean and spacious room

had to hunt them down in the kitchen

you need to take some complements for the spa and we could not access the spa despite having paid for it for

extremely friendly and welcoming staff. the bar is also very unique with very good tapas

wifi didn t reach my room. gas station at the front door.

hotel on the edge of town, breakfasts are an option bought from the attached bar / restaurant

the hotel has an excellent cafe / bar / restaurant

bar / restaurant with good no-fancy food

friendliness of the reception, the staff in the attached bar were all polite and welcoming the whole ambience

guadix ashame! no way to connect to wifi!

great value for money, good food at bar connecten to hotel

wifi in the room was poor due to poor signal strength

small rooms. cleaning fragments smell over the entire hotel. poorest wifi ever!

the restaurant is big, it doesn’t open until 8pm which didn’t work for us, 4 young kids with us and after

and bar little bit cold for sitting in

it's also a good option when you are there with little kids

restaurant is very pleasant with a great breakfast and plenty of variety

the hotel has large games room with football and pool tables, a separate gym, reception room equipped with

half board and main restaurant was closed , which i did not even bother having dinner in the bar

easy access from/to the highway, wide parking, a restaurant inside the hotel, a bar and a gas station

large room with spa bath

the wifi is useless and needs an upgrade. also the tv programme selection is poor.

good wifi

they are pet-friendly and had great food

the gardens and pool were lovely

atmosphere, little pool, clean kitchen available for all the customers

breakfast, just 2 slices of toast with butter jam and traditional tomato spread for 3 euros each no

breakfast was not cheap but as long as you have time then it's well worth it

wifi does not work in all areas

easy parking outside the door

is no wifi signal on the top floor

was a pool but it was dirty, even didnt want to sunbath and go to the pool because it was pretty dirty

breakfast, pool, fab views

secure free parking, very clean, our studio was very spacious with high ceilings

spotlessly clean, great buffet breakfast and optional afternoon tea

the pool area is well maintained

for those travellers touring by car this is ideal as parking is plentiful , safe and free

the breakfast was excellent - good choice with local and homemade produce

also, they assured the laundry service within 24 hours

the fast wifi

good breakfast, great pool, great price

local bus stop nearby. excellent wi-fi. very good breakfast. good restaurant next door.

also, the gym on the roof top only consists of a few cardio equipments

no laundry facilities.

cost of laundry was a little excessive.

gym is old and full of old and damaged equipment

unfortunately the gym and indoor pool weren't open.

i didn t like that the spa facilities were not opened all day.

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

the only thing, the wifi was a weak in the room - we could still use it, it was just slow.

room service non-existing, mainly due to the shortage of staff they are

we could hear kids shouting, women shouting, men talking very loudly

was exceptional and we stayed 2 days with 4 years old kids ,they love it

laundry services was prompt and reasonably priced

great facilities and bar open late if needed

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

the view from the terrace bar over the city is exceptional and this is where you eat and drink

we didn’t pay for a view… the breakfast room / bar certainly had one

wish there were more basic amenities provided to the guests like disposable slippers and laundry

great wifi

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

clean. comfortable. close to alhambra. good wifi. big enough. our room was quiet.

wifi was non existent in my bedroom but available downstairs. a minor gripe.

the property was also close to a laundry shop, a few grocery stores and restaurants

swimming pool is overated, i will say it's a paddling tub

wifi didn't work in our room

the place also has a small swimming pool, but we didnt go to it

the wifi wasn't working properly but they were fixing it

the bar and pool area were a nice place to chill out

room clean pool area fab pool cafe excellent

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

loved the relaxed pool area

great on time laundry service which was crucial for our stay

we used the laundry service which was speedy and

restaurant was closed but we knew that before booking, but bar food was very good

the breakfast buffet was one of the best i've ever had

breakfast was excellent

our laundry was returned with a pair of trousers that were not ours. not resolved.

alhambra: with entry to the generalife and carlos v included as part of the booking and a terrace bar overlooking

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

the first night, we ordered food from room service

spa would complete the experience at this hotel, especially if you have nothing else to do in the

the laundry also collected from this point very early in the morning and very noisily

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

we had some laundry done and that was the most expensive one

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

laundry one small load 140

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

wifi was poor with no internet connection

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

the included breakfast was very good

a coffee bar within the hotel

very nice hotel, good location, good staff, clean, good wifi, great breakfast

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

and the laundry prices are extortionate - 9 euros to just iron a shirt

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

we were told to give clothes for laundry which can be expensive

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

good wifi

small but comfortable and relaxing pool area on the rooftop

spacious rooms clean facilities nice pool area good hotel gym most importantly - exceptional staff

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

poor wifi in room.

wasn't sure about the gym opening times - but ended up being too busy to go anyway so wasn't an inconvenience

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

roof terrace, breakfast delicious and plenty of choice

the location, the hotel itself with its nice decoration, the large and nice room, the very good breakfast, it

the kids loved the family room

no bar but not a big issue.

wifi wasn't very good as it only worked if you were in the bathroom

wifi spotty

the wifi basically didn t work in the room

bar in the hotel was not really open and it didn't have a full selection of drinks available

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

wifi didn t work for us on any devices we tried sadly.

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

no slippers water pressure not enough laundry was a bit expenssive.

breakfast and gym was good but rooms are from last century and i dont ment here of the best side of last century

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

wifi was pretty

good breakfast and serviceable gym

the kitchen utensils were cheap the furniture was very cheap

and the wifi really didn't work in our room

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

room service would have made it heaven!

the wifi was slow inside the room though.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

poor wifi

great location, charming rooms, great wifi, helpful staff

great wifi also

free use of small kitchen

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

room, wifi connection worked well and within walking distance from the main attractions

wifi was reliable

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

stayed in room 16 which is just opposite the laundry room

in room laundry service was convenient and quick/

the staff were very friendly and did laundry for us for a very reasonable price

it was nice to have a laundry service -very reasonable price

there was a very good laundry service at a reasonable price

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

small kids under 5 need to pay for breakfast even though they barley eat anything

had no wifi connection in our room

also, having specific schedules for kids or adults its unique

cheap efficient laundry service

good to have a safe and also had some laundry done

doing laundry there was relatively

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

laundry service was fast and affordable

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

ordering room service the online feature didn't work or respond

first room we were given was beautiful, but didn't have wifi

varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

wifi seems to be restricted which made it difficult for downloads to help with planing the next

was clean and good facilities apart from wifi

would have liked a proper bar and didn t detract from a good

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

breakfast could be more varied

but the restaurant and bar were not open

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

fully functional kitchen with tea and coffee supplies

accommodation has no kitchen facilities, at all

you can keep your style but by putting functional equipment -unstable wifi -bad communication from the staff

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the wifi was weak

location is excellent, a lot options for tavernas tapas bar and night life

the kids loved the breakfast (a bargain

not recommended for families with young kids

the room was spacious and clean with good wifi

the room was very clean, smelled good, and the room service was adequate

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

room service every day

spacious, comfortable and with the bonus of a spa bath

room was beautiful but there needs to be better directions for how to work the spa tub

great location, superb breakfast, very clean and detail oriented staff

wifi worked well in all areas

nice pool area

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

a booklet in the room indicated laundry service was available, but it wasn't.

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

superb breakfast, excellent service and a really quirky hotel.

cool looking room with nice vibe. comfortable bed and pillow. good wifi connection.

laundry done in 1/2 day for 22

there is no laundry service

beds, didn't get too much outside noise, good wifi

beds, virtually no wifi, one of our rooms with strong smell of mold (3bdrm)

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

lovely hotel, very central location, with parking and a small swimming pool

staff went out of their way to help us. with early check in and booking attractions

breakfast was beautifully presented everyday by marta and her colleague in the kitchen, nothing was too much

wifi required signup or accepting of hotel marketing

next to noisy laundry

wifi was a disaster and definitely needs to be updated

breakfast had good varieties including veggies

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

spotlessly clean, super friendly staff, great breakfast

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the street it s livated on has many good tapas restaurants and places for breakfast

complimentary breakfast not included & had to pay for it.

fridge, tea making facilities, 2 chairs in the room and good wifi

breakfast was well cooked with a wide range

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

we had room service one night that didn't really meet our expectations.

the hotel is comfortable, breakfast is really good and the room was spacious

breakfast was excellent

great staff excellent bar and breakfast service and helpful staff

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

wifi was good

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

wifi speed could improve further

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

the spa and gym were also closed due to covid which i can understand

good wifi, parking by corte ingles (you get a reduced price from the hotel), only 2 mins away

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

of the time and with the exception of the gentleman who checked us in on the first day and the barman on the

warning - the spa (pool, sauna and hot tub

location, facilities, roof top pool, view into bull ring

you have to pay $8 euro to use the gym and it smells of the chlorine from the jacuzzis

we did not use the spa or gym so we cannot say, but remember that the spa is not included and this time was

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

we required laundry service and it was done by the bag for 15

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

the staff are terrific, and they even do some laundry for free

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the hotel quoted euro 40 for laundry.

laundry service was an added plus

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

wifi is not well in the top floor , hope it can be improved in the future

wifi was intermittent in the top room. tv old fashioned.

good wifi for getting my work video calls done (occasionally dropped but still good)

wifi needs boosting

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

wifi was weak in the evenings. no foreign language channels on the tv.

best room service prices i've ever seen, a coffee was only 1

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

the bar in the hotel isn't the coziest, but there must be literally 350

double doors so nice and quiet, good wifi

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and

clean room with great room service and little touches

spa has steam room, bath and massages available

there's a relaxing steam room, and pool underground with a massage room and gym whilst on the roof there's a

ideal location, rooftop bar excellent and the staff / service were exceptional.

wifi was shotty

the bed is comfortable, the wifi is good and breakfast is ok (not great)

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

wifi was just too slow

the wifi sucks super slow

wifi was slow and didn t work very well in our corner room

clean and tidy. great location. bar prices very reasonable for hotel

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wonderful staff, great bar downstairs and excellent location

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

central in the city centre and close to some attractions and the breakfast

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

wifi as advertised also no bar open as advertised because there were not many guests the food was

with parking nice breakfast on the roof of the universal following morning

ask they do have room service available but no restaurant

the view from the roof top bar is very nice too

location excellent staff excellent spa fabulous

room service food was terrible.

we were not given the wifi password on arrival

our room was next to the laundry room, bit noisy in the morning

excellent wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

we liked that there was a gym, sauna and steam room

needs better and improved security for wifi. stopped too much.

junior suite was excellent for kids. lovely staff. beautiful buildings.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

the terrace with the gym was locked

although advertised there is no swimming pool

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

friendly service & early check in

good wifi

weak signal for wifi

this wifi is a bit dodgy, i just gave up on it in the end

wifi connection good, and location is very convenient

were given a room that apparently shared a wall with the laundry or utility room

very pleasant stay. great breakfast.

spacious and comfortable rooms, great variety of food at breakfast, nice gym.

food, clean room, private parking, friendly staff, good wifi

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

excellent service, excellent facilities (daughter and her friend used the free gym in the evening) excellent

very good breakfast! location is very central, and the staffs were friendly and helpful

good breakfest, excellent service from all staff!! good room service

nothing other than we couldn t stay longer. breakfast is pricy!

a pool would have been great - temperatures were approx 36 degs during our stay.

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

breakfast was great

location , room, laundry service . staff

breakfast a location were perfect. beds was comfortable and check in and out easy

breakfast was reasonable and worth the value

delicious breakfast with different foods to try each day

free wifi and mini bar (no