staff stretched thin; reception personnel also had to work laundry and mop floors

plenty of space for our large family! always happy to have a pool and breakfast included!

the staff is so nice especially to my kids

wifi was down for 3 days with only option to work near reception or restaurant across the street

clean , comfortable, ample parking , polite attentive staff, ample lighting

property was clean and room was very comfortable. free breakfast was great.

pool was great, breakfast was great, lighting in halls was bright and the hotel was very quiet

was great parking and the breakfast was great

clean and friendly service. we enjoy the breakfast spread.

pool was very small, price was high in relation to location and amenities

air conditioner leaked water on the floor and soaked my laundry which i throw on the floor to put in my suitcase

the laundry room needs to be updated !

they also allowed a request for early check in

liked the convenience of exits on the pet floor we stayed at

they accommodated my pet on short notice and answered our questions

laundry area

the pool was good- the laundry facilities were good.

indicated that laundry items - soap and dryer sheets - could be found at the front desk, but they were out and

i appreciated the great laundry facilities

lounge area, hot breakfast with a nice variety of options, pool and gym, bed was comfortable, room was a good

*laundry machine was too slow

it would be great if the tv sets are new and there is a laundry room for clients.

has laundry and vending machines. also great staff. kid friendly.

needs a little work on parking lot

was disappointed that there was no fruit at breakfast

nice laundry facilities, lovely clean grounds in a great location

and instead of the management firing him, they just took his master key from him and added laundry duty to him

laundry facilities are awesome and very cost efficient

s close to my job, shopping center, laundry mat and restaurants

the bed felt like it was stuffed with old laundry, we couldn't hang our clothes because of rusted bent bar ,

should be near vending machines or in laundry area

the laundry machines full of dog hair and dont wiork properly even though they refunded my money

having to pay $3 a day for wifi.

there was a fight in the parking lot at 3am that exposed just how thin the walls are

parking was great i cld c my car from window of room

able to use laundry machines with no problem

of the venting machines were out of order and the washer in the laundry facility for guest use was out of order

to get to the lobby you had to pass the laundry room which was always open to view staff at work

i went to take my laundry out last night and put it into the dryer -- someone was standing in front of the

excellent breakfast

the laundry room could be better maintained.

there was only one mini shampoo in the room and no laundry bag

that is not saving natural resources(water) or helping the environment by creating extra loads of laundry

facilities like a fitness room, laundry were very good, breakfast was very good but the room for the breakfast

laundry room- a little over $3 a load

printer, coffee, and laundry were life savers.

was in room 118 it's next to the laundry room you could hear everything, you could hear the people over top of

continuous coffee, ample hot water, plenty of clean towels, hair dryer, iron & ironing board, laundry availability

laundry machine for the entire hotel

wish it was more laundry facilities.

laundry

laundry clean n working

on the door where i was standing and i asked why nobody saw me and she said that she was folding laundry and

claim to be pet friendly yet they wanted to charge me $200 nonrefundable for my 2 tiny dogs

there were ants in the kitchen area and something on the carpet in the hallway made me itch for days

appreciated the quiet halls, comfortable bed, excellent breakfast, central location, and the laundry facilities

lots of choices for breakfast, bed was really comfortable

features: hot water with plenty of pressure, comfortable bed, working a/c, convenient plugs, free parking

nice, big swimming pool

ample parking. good breakfast. clean room.

think the laundry room door should be closed at all times

has laundry facilities

traps outside the front door, laundry left in the hall all night

i could do my laundry on site

tv not working, mainly the desk agent was the person who does laundry

used the laundry facilities and they were very clean

breakfast in the morning wasn't great

breakfast included, fitness center, and extra space of the suite.

breakfast included, fitness center, and extra space of the suite.

breakfast was meh, and they ran out of food at 9:15 and closed it at 9:30.

we called front desk was told they were still doing laundry and was short staffed, this was

very clear and nice! laundry available and free parking

i was able to get an early check in here which was great

clean room and lounge. tough to be in the travel industry. hot tub and pool open with covid

pool, good parking

pool was closed for remodeling / no complimentary breakfast

ridiculous breakfast options, a la carte, very overpriced

partly because it had a pool

great indoor pool and whirlpool

booking said there were pool and fitness but it was neither

the laundry facilities were a great bonus with the current pandemic happening it was nice to have some

the breakfast very good. food was plentiful and fresh. dining area was clean.

of glue for the new rugs that were down if wanted complimentary breakfast you had to go across parking lot to

earlier in the day, when the noise was even louder -- sounded like kids wrestling, jumping on furniture, banging

better wifi would have been nice

pillows, nearly empty toilet paper with no backup, no laundry bag, ice machine broken on floor, sheer window

hard to find the guest laundry, not marked well

there was no a laundry facility in the hotel where we stayed

no laundry bags either

laundry was a bonus for us, however it was quite a walk as located in the other hotel but was still

clean. liked the kitchenette. bed was pretty comfy.

breakfast staff was delightful especially sunday morning gal

kitchen was great

we liked that there was restaurants in walking distance. also happy with the salt water pool.

pet fee is a little steep compared to other similar hotels

breakfast was okay and the coffee was plentiful and hot. gym and laundry were sufficient.

friendly staff, and kitchen

guest know to come to the front desk to enter the pool and fitness room

everything was wonderful except breakfast.

rooms, huge showers, warm heated pool, ceiling fans, ice maker in a full size fridge/freezer, extra pillows,

i really appreciated the guest laundry

there was an issue with the laundry services and the staff

and laundry

facility is old and shows it. guest laundry did not work. bathroom fan did not work.

the convenient entrance and exits from our room to the parking lots. beds are comfortable.

laundry room and carpet in the hallway not clean.

ran out of laundry detergent fast

guest laundry room was a plus

pet policy is another reason, i'm usually never charged additional fees for my dog

pool

room we stayed in was noisy, most likely from an a/c unit on the roof or laundry room

the gym and laundry room were much appreciated

comfortable, decent breakfast

am not a fan of the free breakfast approach

generous kitchen appointments

they showed a separate shower, a kitchen table and balcony

the indoor pool/hot tub floors definitely need to be cleaned

pool and hottub

also because of rain all roads for walking from parking to the lobby where slippery and they didn t put salt

location pool food and fire out back

clean staff and friendly. laundry room adequate and clean.

clean and comfortable good value for money friendly helpful staff was able to use laundry

it was clean, breakfast was great and the staff was personable and professional

location is great, but it took us a few tries to get back to the hotel- the parking lot is a little tricky

real opinions about places to eat and nothing about the parking situation in gettysburg, which was confusing

the room smelled like dirty laundry musty smell bed not comfortable

the laundry area was nice/clean

laundry machines were difficult to access. coin machines are a lot easier

of bugs especially in laundry area

clean, spacious, good breakfast and laundry facilities

repeated difficulty getting into the laundry room

room, swimming pool, laundry room, friendly and helpful staff

laundry is available

location, large comfortable room and bathroom, breakfast was good, big parking lot, staff were friendly and

clean and comfy, nice breakfast

laundry wasn t working so we had to walk across street behind mcdonald s to a very scary little

the convenience, walked everywhere. the laundry was helpful and clean.

i also feel there should be 2 laundry facilities at each end of the hotel

practice location. great laundry facilities. good value. very nice staff.

tried to use laundry facility but no soap and couldn t get machine to work

bed was nice. laundry was nice.

109 is a joke, very loud room until 1:00am, elevator and laundry one wall over, no one can sleep without sleeping

coffee machine was always available in lobby and laundry facilities were clean and adequate for self service

i feel that the pet friendly rooms should be located on the first floor so taking your pet in and out is easier

we have kids

my wife got a stain on her shirt and the laundry crew got it out

laundry room next to ours was pretty noisy

right next to laundry which was started at 7 am

room was great and very clean with the exeption that our room happened to be under the laundry room and they

i was next to laundry and room was dank

the bathroom was perfect but freezing cold. i bathed using the kitchen sink.

as soon as we logged onto wifi in the room, the messages all came through

huge kitchen and dining area

free wifi didn t work

the fireplace made it warm and toasty for us

i would have liked a laundry within the hotel complex.

once we parked our car, we were able to walk to restaurants, laundry mat, cafes, and shops

we didn t have a very good view or a fireplace which is what i was told when i called to ask.

time so i wanted to take a family picture using my phone timer and suddenly a young man of the room service

the hotel had a nice bar and access to a starbucks from the lobby area

seemed clean on surface but sheet rock was peeling, had a funky smell in room, laundry machines smelled horrible

no laundry soap

the washer was leaking bad in laundry room but we were happy to have a working washer

2 handi cap parking places were taken up by same vehicle (never moved_ all weekend

breakfast yummy

guest laundry is currently out of order so we had to go to the local laundromat to wash some clothes

hire laundry staff

i love the fact you had laundry facilities

appreciated the free laundry as we were there for a soccer tournament and needed to wash the kids uniforms

first floor we was on smelled like weed seemingly from a staff member coming from laundry room area

dryer in the laundry did not dry clothes and were expensive

staff was really nice, nice breakfast clean rooms. onsite laundry was nice

easy parking, comfortable beds. laundry was helpful for us and staff were friendly and helpful.

no card payment option for laundry.

it was convenient having onsite laundry services as well

laundry facilities codes did not work at all so we had to go to the desk more than once for change

i like laundry room for guests, pool is too small.

we couldn't check in because the bed linens were still in the laundry

very clean and bright; helpful staff, on site laundry, morning coffee available.

weight limits should be in place for pet

laundry room on my floor was out of order

room, staff, restaurant and bar in hotel, hotel decor, laundry facilities.

they didn't even supply a plastic laundry bag in the room

only thing was they were out of quarters so i could not do laundry

heated pool, laundry service, friendly and helpful staff

full breakfast,pool hot tub 4 pillows,can't ask for more

we first entered our room (#312), it smelled musty and like old gym socks

was able to avoid a crowded lobby with the back entrance easily accessible from the parking

i stayed in the king suite with the jacuzzi tub in the bathroom and the fireplace in the living room

it has separate bedroom, king bed, large spa tub, separate livingroom space with fireplace, wet bar w mini

the staff told me it was from the laundry machines gave me a long explanation about how the building was built

free laundry was great

the laundry was free

the couple who were making out in the pool were kind of gross

easy to access from the highway. nice room, good parking

our room was located on the first floor opposite the laundry facility, and there was a very pungent, off-putting

, fantastic amenities, breakfast was comprehensive and in included many offerings , low

i wasn t able to take advantage of the included breakfast

wifi was very slow and intermittent

wish there was breakfast