the laundry room needs to be updated !

air conditioner leaked water on the floor and soaked my laundry which i throw on the floor to put in my suitcase

they also allowed a request for early check in

they accommodated my pet on short notice and answered our questions

liked the convenience of exits on the pet floor we stayed at

spa was closed

huge pool and got a very nice size room

in the photos it looked like our spa tub was much bigger than it was and there was no balcony in our room

indoor pool was not available, the outdoor pool was not clean, the facet for the bathtub needs to be

pool and hottub

at night the hallways were very dimly lit, and we had to walk at least half a mile to get to the laundry room

hotel is connected to another hotel where things like breakfast and the laundry were

pillows, nearly empty toilet paper with no backup, no laundry bag, ice machine broken on floor, sheer window

no laundry bags either

hard to find the guest laundry, not marked well

and laundry

facility is old and shows it. guest laundry did not work. bathroom fan did not work.

i really appreciated the guest laundry

there was an issue with the laundry services and the staff

on staff, there was no room service, no breakfast, the deli was nothing more than a little store with no place

clean staff and friendly. laundry room adequate and clean.

clean and comfortable good value for money friendly helpful staff was able to use laundry

breakfast is better than other hotels

if i had to pick one thing, i would say that they should try to enforce the 9 person max in the pool

pet-friendly with a safe place to walk our dogs

laundry is available

repeated difficulty getting into the laundry room

room, swimming pool, laundry room, friendly and helpful staff

gym and pool hours are great

the hotel was conveniently located within walking distance of all the attractions and had ample parking

there's 2 pools, laundry, ice and vending

i also feel there should be 2 laundry facilities at each end of the hotel

the convenience, walked everywhere. the laundry was helpful and clean.

practice location. great laundry facilities. good value. very nice staff.

laundry wasn t working so we had to walk across street behind mcdonald s to a very scary little

the laundry area was nice/clean

of bugs especially in laundry area

clean, spacious, good breakfast and laundry facilities

the room smelled like dirty laundry musty smell bed not comfortable

laundry room had cigarettes on floor an cigarettes all in the machines

109 is a joke, very loud room until 1:00am, elevator and laundry one wall over, no one can sleep without sleeping

bed was nice. laundry was nice.

coffee machine was always available in lobby and laundry facilities were clean and adequate for self service

it sounded like a rodeo outside our door from 8am - 10am saturday morning with kids running up & down the

breakfast was good. covid guidelines still in place. cleanliness is what i liked best

i was next to laundry and room was dank

my wife got a stain on her shirt and the laundry crew got it out

laundry room next to ours was pretty noisy

they even have a guest laundry facility

room was great and very clean with the exeption that our room happened to be under the laundry room and they

i could not get the fireplace to work, but it was probably me

this was not a b&b. mini kitchen was very nice for my daughter & i.

wifi never worked

coveted parking space included

the gas fireplace kept the suite cozy and warm

i would have liked a laundry within the hotel complex.

once we parked our car, we were able to walk to restaurants, laundry mat, cafes, and shops

second, there is no room service and no housekeeping

the bar staff offers us entertaining conversation while meeting our beverage and food needs

we didn t have a very good view or a fireplace which is what i was told when i called to ask.

room was a corner of the laundry room

laundry service and close to resupply since we were hiking.

out between 9 and 4 afternoon receptionist is very unhelpful and has a couldnt care less attitude laundry

same person checking me in was also doing laundry

staff cannot be reached by phone and we waited in lobby to checkin until the staff from doing laundry

seemed clean on surface but sheet rock was peeling, had a funky smell in room, laundry machines smelled horrible

the washer was leaking bad in laundry room but we were happy to have a working washer

no laundry soap

they offered a good breakfast, and kept the dining area clean and stocked

the location and pet friendly

appreciated the free laundry as we were there for a soccer tournament and needed to wash the kids uniforms

would avoid room 108, next to the laundry

room, clean, laundry facilities

guest laundry is currently out of order so we had to go to the local laundromat to wash some clothes

hire laundry staff

clean, helpful staff, laundry open 24/7 is a plus.

it was convenient having onsite laundry services as well

easy parking, comfortable beds. laundry was helpful for us and staff were friendly and helpful.

dryer in the laundry did not dry clothes and were expensive

no card payment option for laundry.

we couldn't check in because the bed linens were still in the laundry

laundry facilities codes did not work at all so we had to go to the desk more than once for change

i like laundry room for guests, pool is too small.

very clean and bright; helpful staff, on site laundry, morning coffee available.

location, parking

room itself was magnificent, cleanliness, bed was awesome, fireplace and overall size was great

it has separate bedroom, king bed, large spa tub, separate livingroom space with fireplace, wet bar w mini

we first entered our room (#312), it smelled musty and like old gym socks

breakfast was great. workers in the breakfast area were very kind.

wonderful staff, clean rooms, nice pool, decent breakfast, close to historical attractions.

they didn't even supply a plastic laundry bag in the room

bed's mattress topper/pad was inconsistent as if it had been damaged in the laundry and was mildly uncomfortable

the restaurant food was delicious (although overpriced for breakfast), bed was comfortable, laundry facilities

laundry room on my floor was out of order

room, staff, restaurant and bar in hotel, hotel decor, laundry facilities.

the staff told me it was from the laundry machines gave me a long explanation about how the building was built

the laundry was free

free laundry was great

issue was that the sofabed was super small and both my kids (ages 14 and 10) didn't fit comfortably on the bed

restaurant was closed at the hotel the gym was closed the pool was very cloudy restaurant in the parking lot

our room was located on the first floor opposite the laundry facility, and there was a very pungent, off-putting

decent continental breakfast

there is no complimentary breakfast.

wifi wasn't the best so i had to use my hotspot from my cell to take my exam.

they had a bagged breakfast and ready to heat breakfast sandwiches along with juice, coffee, tea ect

staff stretched thin; reception personnel also had to work laundry and mop floors

wish the pool was warmer. but still good for the kids.

plenty of space for our large family! always happy to have a pool and breakfast included!

much, i used the gym room which wasn't air conditioned, i could not figure out how to get the room cool

the staff is so nice especially to my kids

indicated that laundry items - soap and dryer sheets - could be found at the front desk, but they were out and

laundry area

the pool was good- the laundry facilities were good.

i appreciated the great laundry facilities

big room & clean, nice breakfast, complementary coffee

the laundry machines full of dog hair and dont wiork properly even though they refunded my money

should be near vending machines or in laundry area

fix pool please and let customer know pool not working.

pet friendly and love the elevator

breakfast offer at motel, i was looking forward to be using their pool but according to other guest there pool

to get to the lobby you had to pass the laundry room which was always open to view staff at work

able to use laundry machines with no problem

i went to take my laundry out last night and put it into the dryer -- someone was standing in front of the

of the venting machines were out of order and the washer in the laundry facility for guest use was out of order

it had a gym

laundry

on the door where i was standing and i asked why nobody saw me and she said that she was folding laundry and

laundry clean n working

did not ask about parking at the property as indicated in question 2

nicer than last year. and nice staffs. liking kitchen area. comfortable.

laundry room- a little over $3 a load

there was only one mini shampoo in the room and no laundry bag

facilities like a fitness room, laundry were very good, breakfast was very good but the room for the breakfast

the laundry room could be better maintained.

that is not saving natural resources(water) or helping the environment by creating extra loads of laundry

continuous coffee, ample hot water, plenty of clean towels, hair dryer, iron & ironing board, laundry availability

wish it was more laundry facilities.

laundry machine for the entire hotel

printer, coffee, and laundry were life savers.

was in room 118 it's next to the laundry room you could hear everything, you could hear the people over top of

appreciated the quiet halls, comfortable bed, excellent breakfast, central location, and the laundry facilities

clean, excellent staff, great breakfast.

close parking. well lit. easy to see from the highway

more parking space

ample parking. good breakfast. clean room.

we called front desk was told they were still doing laundry and was short staffed, this was

very clear and nice! laundry available and free parking

room service later

the food offerings from the bar were delicious

room was ready for an early check in

traps outside the front door, laundry left in the hall all night

think the laundry room door should be closed at all times

has laundry facilities

i could do my laundry on site

tv not working, mainly the desk agent was the person who does laundry

used the laundry facilities and they were very clean

breakfast in the morning wasn't great

pool had great hours 6am-11pm super clean, very nice and friendly.

loved having access to a kitchen and liked that the windows could be opened for fresh air

were old and not comfy biggest dislike was the obvious food on carpet in bedroom by bed and kitchen noise from

partly because it had a pool

location, cleanliness, quietness. free parking

pool was closed for remodeling / no complimentary breakfast

close to shops and restaurants, friendly staff, quick check in, clean room, bar in the lobby

an included breakfast would have been great.

the laundry facilities were a great bonus with the current pandemic happening it was nice to have some

room was clean, wifi was very good, and the coffee at breakfast was good

the breakfast very good. food was plentiful and fresh. dining area was clean.

newly renovated. clean. helpful and friendly staff. good breakfast options.

of glue for the new rugs that were down if wanted complimentary breakfast you had to go across parking lot to

high pet charge.

i also likes the indoor swimming pool and the exercise room

the hotel offers ample, well-lit parking, which made arriving and leaving a breeze

bed was so comfortable, the room was very large with a nice kitchen (including plates, silverware, a large fridge

we liked that there was restaurants in walking distance. also happy with the salt water pool.

breakfast was okay and the coffee was plentiful and hot. gym and laundry were sufficient.

breakfast was okay and the coffee was plentiful and hot. gym and laundry were sufficient.

rooms, huge showers, warm heated pool, ceiling fans, ice maker in a full size fridge/freezer, extra pillows,

a kitchen in a room does not constitute a suite

indoor pool was open but the temperature of the pool and pool room itself could have been warmer

laundry room and carpet in the hallway not clean.

ran out of laundry detergent fast

guest laundry room was a plus

the pool had one broken chair and we were told no others were available

liked the area, lived that the pet waste area was kept emptied and the staff was very friendly

the gym and laundry room were much appreciated

room we stayed in was noisy, most likely from an a/c unit on the roof or laundry room

love the pool

the ladies who served breakfast were wonderful - and the second night front desk woman and jordan the front desk

the room was great along with the kitchen, plates and everything else that was provided.