the pool could have been warmer

i loved the convenience of being close to the beach and the continental breakfast was great

parking was tight

more parking

the breakfast was good

pool had a ton of leaves and sticks, didn t feel very clean

wifi never work during our stay

our dryer did not work, and the pool was cold and boring

number of various pools

the location and the spa were the great.

swimming pools, easy free parking, good security, excellent amenities, friendly people, perfect location

pool under construction was our direct view but understand it was the luck of the draw

we always love this place. third year in a row. i love the pool/beach side bar and the hot tub.

view over the ocean was great, in room laundry was great. staff were hepful

it was very nice to have a washer and dryer and that the property provided the necessary laundry soap as well

room, we had premium oceanfront 2 bedroom, it was really nice, full kitchen, modern appliances, full kitchen,

accommodations were great. people were very nice. pool open until 10pm. nice big rooms.

we have small kids and don t wear shoes inside, so we saw the evidence on our feet after just a few minutes

walk distance to the beach, breakfast, laundry at the building

a tiny refrigerator, the guy working the front desk was borderline rude had the personality of a pet rock did

starting with manager the front desk persons , breakfast people, housekeeping who all offer a friendly smile

beautiful rooms the lobby, the breakfast was delicious although not much of a selection i thought maybe some

pet friendly

onsite laundry because i did two loads but hate that it coast me $10

coin laundry, no change @ desk, a/c loud &vibrates beds which are hard

there was pooling of water on our floor and the laundry room floor was soaked with water

they advertise golf cart rides are available for beach access

park nearby had lots of play areas and wide open spaces for kids to play

no laundry however there is a laundromat 5 min away

also, the property did not have on site laundry use for guests

the air conditioning cycled between too hot and glacier freezing and there is no way to do laundry if you re

not happy about that, especially when it rains a lot and we have to take damp laundry in our suitcases

no laundry facilities on site to clean and dry wet, sandy clothes, so you have to take everything to

laundry room had a lot of sand on the floor and in the dryer filters

the pool on the roof is nice the bar beside it is ok the drinks are a expensive.

been waiting to stay here ever since they open and the roof top bar/pool is awesome

loved the rooftop bar and pool

the pool on the roof is nice the bar beside it is ok the drinks are a expensive.

we stayed on the 3rd floor and had a coke machine , ice machine , community microwave and laundry facilities

the laundry needs improved. everything was clean but sandy especially the sheets

they only had laundry on the third floor and fifth floor and all the machines weren t even operational

of housekeeping and cleanliness of rooms, hallways on every floor with soiled carpets, soiled laundry in hall

being across from laundry room with no door

laundry on site

the laundry room had a really bad odor.

there are laundry services onsite and the grab and go breakfast was really good

room far from laundry facilities

they have on-site laundry which helps

times i caught an oder of sour laundry smell in the room

location, pool, proximity to the beach. they laundry facilities were also really helpful.

the other complaint is that i called ahead of our trip to find out if laundry facilities were on the property

chicken sandwich and crab cake sandwich and the pool bar buoys bar (i think)

super friendly especially 2 ladies bar servers at the adult pool

room was directly across from the laundry room, the walls were paper thin, and i was disappointed that the gym

charlie with the vallet was a huge help with 3 kids

the drinks at the poolside bar were terrible

golf course

loved the property, great for kids. awesome staff and food

staff exceptional, kitchenette, laundry,

electronic laundry

i don't understand why the laundry room is in the gym where once again someone can sit and watch you

every detail from the room to the staff to the laundry room was perfect

nice pool area

pool, bugs in room, double beds, poor laundry facility

wasn t that i didn t like this but i just wish they would offer laundry detergent/supplies for purchase

the bathroom had stains on the walls, the fiberglass filler in the pool got on my kids, and the laundry service

we were placed right under the laundry mat and get no sleep

the laundry facilities were functional

we spent a huge amount of time in the pool which was really fun perfect for beginning swimmers

if we didn't feel like walking, a golf cart came to pick us up

5 star treatment at all times from the valent to the poolside service to the golf cart shuttles

the hotel is beautiful, the staff at the spa was great

also on one of the days, your staff were not enforcing the adults only rule in the adults only pool

were not able to get laundry soap from the hotel reception desk although we were told that we could

i did not like the fact that i could not get to do any laundry.

had to use hand towel to wash kids

kids playing and screaming in the hall at 6am

very unmotivated to get the job done for room service we wait 2 hours for chocolate milk for the kids

spacious suite and guest laundry

laundry facilities needed a change machine or adapt machines to take debit cards

i ask if she could pop this and she replies, like im asking her to wash my dirty laundry, you have a microwave

a laundry room was available, but change/coins were required, and a change machine was unavailable

and bar was nice the bed and pillows were pretty comfy i like the variety of hbo channels on-site laundry

i unpacked my luggage and it was still lingering in my laundry

room on the first floor was directly across from the industrial laundry which housekeeping used as a home base

all of the staff from the manager at the front to the laundry staff were so very nice and personable

the towels were still in the laundry

amenities promised online are not available (housekeeping, minibar, kimpton kids, laundry)

there s no laundry facilities.

no laundry and no breakfast.

it would have been nice to have a guest laundry.

we took our dog and accommodations with a pet were outstanding

the room was spacious and being pet friendly really put this location over the top

shout out to the chef for our delicious breakfast

breakfast was great and we met the other guests which

the location is ideal and the breakfast is wonderful

two fireplaces in the main quarters were wonderful to sip hot cocoa or warm apple cider provided all

all the staff was extremely hospitable and the breakfast was delicious

breakfast, happy hour and free laundry

location of the hotel was perfect to access the busy river street, also the free breakfast and laundry room were

separate laundry with free use of machines

we were on an extended trip and the free laundry was much appreciated

the laundry facilities were free

at spa was exceptional and emily at the restaurant bar was so very kind especially during her busy

the hotel was dog friendly. i do not like the fact a pet will be in a bed i am sleeping in.

don't have the breakfast

pool and hot tub were very nice

view, how clean it was, the pool area, activities for kids, the snores, and the convenience

conversation was great and the breakfast, wine, and appetizers were wonderful

my room had a gas fireplace which was enchanting

it has a really friendly and helpful staff and provided a fantastic breakfast

the included breakfast was fabulous

there is no pool, hot tub or other amenities

it would been nice to have a place to hang up cloths and a bag for laundry.

wish they had on-site laundry.

loved that it was pet friendly

loved that it was pet-friendly and pet fee was very reasonable

great downtown location very pet friendly

our room was in the basement by the laundry so it was a bit loud a few times

no laundry facilities

shower set up borderline dangerous found dirty laundry from previous guests in

our room was right across the hall from the laundry closet and it was loud at a very early part of the day

just the parking was a little frustrating

no laundry room. i fixed the toilet.

no room tidy service on 2nd day. no laundry facility

holiday inn in three days with no working coffee maker in the room and no dirty laundry bag and no tv

asked server to heat it up in the microwave in the kitchen

the hotel bar was nice - good strong drinks

we enjoyed the restaurant downstairs as well as the rooftop bar and pool

- pool seemed to be in need of fresh water

the staff was friendly and helpful and the rooftop bar at the hotel is beautiful

pool on the roof looked nice but we had lightening so couldn t try it

there was no food service at the pool mid day monday.

there was no laundry available, which isn't convenient if you're on a road trip &

no laundry room with machines to operate ourselves

there was no fridge in the room or laundry facilities onsite, as i was travelling from overseas this would have

no dining facilities on site. no room service for guests staying more than one night.

s no daily room service, so just ask the front desk for more coffee, etc

our view was of the cleaning/hotel staff, scattered random chairs, and laundry piled on the deck

across from the laundry room and was awakened by the constant door slamming shut at 7:30 in the morning

originally, all looked fine, but my husband later found dirty laundry that did not belong to us in the room

i booked a room with a fireplace and was told by staff the fireplace's don't work anyhow so why they advertise

had eight guys for a golf trip to savannah stay at the river street inn

cleaning ladies through a bag of my dirty laundry away that was near my luggage

our luggage from the original room to the new room when it was ready, after putting us on an early check in list

great bar and food

they should not charge $10 per person for breakfast. very tacky.

breakfast was hot and delicious every morning with a wide variety to chose from

the modern design, friendly staff, pool, and the car service was amazing!

think lunch options at the bardo bar by the pool could be improved

i loved the italian breakfast, the pool and the pilates class i took.

that they no longer have the shuttle to the bohemian and that the fountains by the pool were not operating

the pool was so nice and the food was amazing

room lacked laundry bag

laundry option, but a hint given where to find it in town

hotel is beautiful with many items of interest from eating options, the indoor pool and observation areas

the pet fee was a little steep.

the view was amazing! our kids loved it!

stairwell cluttered with laundry and

no one answered three different calls to get room service

safe because you couldn t access room floors without key since elevators took you up to roof bar and back down

rooftop bar has great views and menu

no room service

beds were too firm for us and the sheets overpowering with laundry scent.

free parking was a bonus and the walk to the river was a photographer and history buff's dream

body across the street had me scared all night that i was going to get a parking ticket

after i checked on parking prices at downtown hotels, the free parking here and food made it even more of a

location is great being across from the park and the free shuttle is a bonus.

room service would be nice and laundry

there was also no laundry service and they weren t able to recommend one

i understand we live in pet friendly world but dogs in restaurants is disgusting

beautiful bar & excellent staff

great little snacks like chips, granola bars, water and juice for free, which was great for the kids

no room service due to no restaurant

the wifi was horrible and they forgot to

wifi - would reset every day and take forever to reconnect

beautiful rooms, nice staff, free wifi, cool rooftop bar.

everything was great, but no room service.

had laundry facilities but no quarters available to sell to user

washing machine in laundry room out of order (inconvenient for 8 night stay)

i was told there were not any linens in the laundry room

laundry room was awesome, as well as continental breakfast

wifi was constantly down. it killed my data since my son couldn t be on the wifi.

the pool

friendly staff very clean and pool maintained well. excellent breakfast for $16 and good chef

would be nice to have a restaurant or bar option in this hotel

we ordered room service which came fairly quick so we were pleased with that

the room hacked on to the gym and we heard people dropping weights and training g early morning and late at

laundry staff were all fired one of the days we were there per the reception desk

no laundry facilities, since they launder out & no laundry on weekends

laundry both washer and dryer were big got all my clothes done in one load

wasn't a laundry facility on site and no breakfast

map in the room said there was a laundry but none available

i liked the vending machines and laundry and kitchen

also, the ability to cook and do laundry

laundry room ceiling had a water leak & there were towels all over the floor in front of the dryers

more options for breakfast, i am vegan.

the breakfast was just muffins and breakfast bars. coffee was the only beverage.

the laundry on the 4th floor was the most disgusting thing i have seen

one laundry room for 6 levels of rooms

laundry facilities definitely important for us to have

while there were guest laundry facilities, there was never any detergent available.

location spacious room laundry room working area in the lobby

appreciated the coin laundry on our floor

laundry services are excellent, staff at the restaurant is very polite and helpful lady

location was great, the room was clean the facility had everything you would need including a gym

they left me with no place to stay at 9 pm with 3 kids

we were in town for a 3 day volleyball tournament and i wanted myself and the kids to be comfortable

no laundry service on a friday at 9???? for this rate an express service would be the minimum

nice gym / spa

the inside and our room ended up being right next door to ecentric moon s grass landing bar and below the

24 hour dining was non existent and room service was a cold lousy turkey avacado sandwich with zero avacado

room service was insanely expensive and horrible. was not up to 750 a night standards

had we not asked our clothes would have been at the laundry when we had to leave

or order room service

kids did not want to swim in a 3ft deep pool

the hotel was very nice and we loved the rooftop bar and the pool

pet friendly

location is great, staff is friendly and supportive, laundry facilities a bonus.

the swimming pool and hot tub were a dream

good wifi cookie on arrival

traffic noise on bay st can be a concern. wish bar and restaurant were open.

bathtub not spa tub, no microwave

there was a shortage of wash clothes so i had to wait for laundry

the laundry machines too noisy through all the building, very early in the morning

and it sounded like we were near the laundry room

laundry noise needs to be fixed

$75 pet fee

i looked and looked for the roof entrance from the 8th floor and did not know it was through the laundry room

bonus point goes to the coined laundry facility

they ran out of fruits for breakfast

didn t like that the pool was full of unsupervised kids

breakfast selection could have had a little more variety

breakfast was very good and had a variety of food

offers the worse free wifi in the industry

the pool is definetely a plus point if you are traveling with children

i can't wait to come back soon maybe bring the kids

of covid 19, we had no room service, no valet parking, and no breakfast

all washing machines in the self-service laundry out of order, see photo 7

kind to my three year old, patient with me almost breaking the guest laundry machine, and so many smiles

laundry facilities on site were neat and clean

all the rooms are great, breakfast is great, staff is very nice and helpful

add to this there was an outdoor pool which was great

with a stovetop, sink, garbage disposal, dishwasher, refrigerator, ample cabinets for storage, a laundry room,

location is excellent and easy to get downtown.the laundry facilities are nice.

the facility offers a pool, exercise room, ice machine, free breakfast, laundry facility, kitchen in the rooms

are told to put our trash and laundry in the hallway which does not look nice, and attracts critters

reserved a two-queen bed w/ kitchenette, and they gave us a room without the kitchenette

they also have a laundry room which was really

were the same clothes we drove in, in the trash bags that we were told were the only type of laundry bag you

all the dirty laundry outside in the hallways

laundry facilities uses quarters, but you have to leave the hotel and go across a 6-lane street, to

laundry is inadequate

i never could get into the laundry / ice room

update and there were no charging ports for phones anywhere in the room as well as missing dirty laundry bags

not super central, had no idea about laundry service at the front desk

location, clean, comfortable bed, private pool area was a nice place to hang out, laundry room was convenient,

clean friendly staff. pet friendly!!

is desperately understaffed (front desk, housekeeping, laundry, switchboard)

booked this property partially due to laundry facilities

staff couldn't do enough to help especially michelle who came to help me in the guest laundry and so very

also, there are laundry facilities at the hotel

pet fee, parking charge, location across from bus station

laundry room needs quarters to use and detergent vendor out of order

gym was small but sufficient

location, friendly staff, valid parking , bar had a good long island ice tea, room was great

i loved the pool

breakfast wasn't family friendly gym is ridiculous

the laundry lady was phenomenal and kind though

hotel provides breakfast, coffee, laundry facilities etc which is very good for travellers like me

the laundry with soap cost us $6 a load

pool isn’t heated but the kids still enjoyed

we brought our pets which was a great convenience, but got notified of

my wash finished very wet and it took me 3 separate times to dry my laundry

they need to update the dryer in guest laundry

the hotel offers a gym and a laundery area

pool hours were short

location of the room by the pool was great also

comfortable bed, great shower, clean guest laundry facility on 2nd & 4th floors

laundry facilities

like to do laundry while i'm there and i wish it would be free

don't put your guest by the laundry room!!!

hfc syrup is better for humans - random long hairs that did not belong to us in the bathroom (my pet peeve of

the hand sanitizer needs to be top priority for the department head manager in hospitality/kitchen

was great and my kids used the pool during our stay

i also appreciate that you and your company provides accommodations for handicap in the pool area

rooms are large and well equipped. location is good, plenty of parking and decent breakfast.

room with kitchen facilities

shady people walking around & someone tried to pick my husband up by the laundry room

laundry units were not functional, missing clothes iron, iron board was filthy (had to request

clean spacious rooms, great pool, plenty car parks, guest laundry

rush for what was left mad rush residents usually left us with nothing to eat when we got therel laundry room

breakfast should have been later. phones didn't work and laundry filthy.

laundry facilities were inadequate

laundry facilities were out of order

laundry facilities were good

facilities, we did our laundry, there s a pool

they never had enough, we had to wait for the laundry

a lot of store to shop and eat and a 24 hr laundry

didn't use wifi

were no eggs but the breakfast food was sufficient, the coffee was great

rooms smelled a stench of smoke, clerk didn't ask if i would prefer smoking or non smoking room.

smell of smokers at times even in the non smoking rooms.