she also had my laundry done in a few hours the same day for the regular price

wifi was weak, so we had issues connecting to high speed internet.

good location, very clean, friendly staff, ok breakfast, parking right in front of the hotel

great private parking

breakfast consisting of fresh fruit, freshly made juice, coffee and different kinds of bread almost

room is great, has a mini kitchen and a balcony

the wifi was strong (just make sure to type the password exactly--i overlooked the capital letters but

i also loved the free fresh coffee in the mornings and the kitchenette and mini fridge in the common space

a small room but we re accommodated in the big room with the kitchenette in front of the small pool

there is a shared kitchen area next to the pool with free bikes to use

wifi was not working

amount of money, towels with stains of blood i didnt expected, specially when you travel with kids

staff but the room was the access to the store room and laundry so doors left open with dryer on from 7am

wifi, good location, kitchen is not rich, but nice

desk people were very helpful, the hotel is a humble hostel but they had everything working, the wifi works in

wifi never works

quiet and couldn’t hear any road noise or noise from rooftop bar (although not busy during our stay)

hotel is absolutely beautiful and the bar at night is lovely, sitting by the pool is great and there were some

included: a great breakfast (a la carte) and an absolutely friendly and supportive staff

the rooftop pool was good sized and had nice view

use is about double the price of other ones and its just an old van: bad seatbelts, no ac, no wifi and they make

to hang out there if you fancy doing a bit of beach time while you're there) great roof top, nice pool altogether

these days and there is not much to find in the surroundings (restaurants, bars, supermarket, laundry etc)

very nice hotel, clean, beautiful rooftop bar and good breakfast

everything about the property is top notch. loved the rooftop pool and the room was amazing.

the room was great and the bed was very comfortable. the private pool was a nice touch.

having my breakfast in front of a pool and trees and birds signing was a delightful experience

it s easy to find parking place

the pool is an added bonus

the pool was also a little bit dirty from the construction, but staff cleaned it after our request and

since we had stayed in places in the city center of tulum before where noise from a neighboring bar or night

good to have a set of cutlery (fork knive, spoon) and plates available, since there is a little kitchen in the

the rooftop deck is absolutely gorgeous, but the tiny pools only entertain the kids for so long

continental breakfast included, storage for bikes we rented, parking for rental cars - they just did a terrific

loved the gorgeous smelling toiletries, bath robes, welcome drinks and snacks, fully equipped kitchen so we

and snacks, fully equipped kitchen so we could cook for the first time in months, netflix and wifi that works,

perfect rooms with extra kitchen, very friendly staff, good breakfast,

the only real downside was that the wifi was out for over a day, which was inconvenient

wifi was ok

amazing rooms, great service, delicious breakfast

the pool was great and breakfast rooftop was nice

good breakfast with a selection from the small menu, helpful and friendly staff and four parking spaces in

great location of the pool right next to our room

the pool and the playground are convenient for small children

pool area is very small and not warm, location is okay but ways away from downtown i would say and

nice balcony, pool en large shower

room i took had a weird kitchen/washroom sink, situation next to the bed, not so cute but efficient

had a laundry, and it was well located

in the building even though they have the facilities for it like tables and seating and a poolside cabana

beautiful pool

access to multiple pools, gym on the roof

the hotel is not completely finished, yet we were able to use the two pools and the gym, which are all top

with good pressure - good wifi - netflix to use - save free parking in front of the hotel - laundry service

front desk reception was very helpful with laundry, bike rentals, cenote suggestions and others

view - it is quiet even though its in the city center - hot shower with good pressure - good wifi - netflix to

its in the city center - hot shower with good pressure - good wifi - netflix to use - save free parking in front

we got parking everyday at one of the four spots off the street

cheap laundry service

atmosphere, very nice staff, amazing breakfast and super clean shared bathrooms

nice community kitchen and seating area

of living in round houses in a beautiful garden + affordable price for tulum + breakfast and kitchen set available

open kitchen and very cosy garden, great staff (thank you richard for all the great recommendations

i gave to the laundry hotel different color of clothes and i got my new white clothes back grey

found it impossible to air dry swimsuits/towels because of this and hotel doesn't offer any laundry services

very good experience the lady at the desk helped us with everything and they have a laundry

we used the laundry service and it was very good

you can you the laundry service

the hotel is nicely designed with a beautiful rooftop pool and a bar/restaurant that serves fresh food

there is not even a closet in the room, or a place where you can dry your wet clothes; private parking means

wifi barely worked

in advance via whatsapp to get details for how to enter the property and how to get your keys and wifi as there

loved swimming and taking some sun at the rooftop pool

pool area, great gym, friendly and helpful staff, free self-service laundry machine, modern and clean

laundryservice was quite expensive.

also the ground floor room close to a laundry room had a weird noises from the pipping system which was quite

i wish that breakfast would have been included

breakfast and rooftop bar way overpriced, location is average as you have to walk 20 mins to the

rental bike and also laundry, you easily find cheaper in the town

kitchen free drinking water, and fridge available

it's cheap but you also get no extra (no pool, kitchen, kitchen ware that you can use, no real common space to

unfortunately, they don't have a kitchen

what i really missed was kitchen, there is just fridge and nothing else, no plates, glasses, cutlery

kitchen was great to store cold drinks, the pool and garden were beautiful and the breakfast and wifi was very

wifi was a bit erratic while we were there but there seemed to be a district wide problem with this

gorgeous but, while the family-friendly approach is great, this does mean it was always full of kids playing

pool was amazing

wifi was very good and no problems connecting up to do some work

didn t swim in the pool because it looked green

very clean and beautiful setting next to the pool - staff very friendly and customer oriented: a special mention

pool, staff and sweets

place to relax, practice yoga, do a workout and chill in the pool

staff are friendly and very helpful, the pool is great

the lush garden and the inviting pool area were available for relaxation, even though we didn t have the

carlos was also kind enough to let us use the kitchen for our baby

breakfast was a bit disappointing

served at the shallow end of the pool on small tables, it was easy to meet other guests on the premises with

i was with young kids so biking was not a good (safe) option with traffic in tulum, say for beach trips

food was great, but quite expensive. external laundry service was 25 .

always cheerful and greeted me good morning for breakfast

no breakfast

the wifi was sketchy. in all fairness we were in the jungle.

hotel is gorgeous, the pool is so beautiful and open until 11pm if you fancy a nighttime dip

all rooms, kitchen, bathrooms, living room and other were equipped, also there are different stores and

facilities needed such as laundry

the rooms had laundry bags and a better shampoo/conditioner in the bathroom

only two things i didn t like during our stay were late return on laundry service (2 days) and our air

when the whole town was hit with hurricane, this place was the only place with stable wifi

lovely breakfast options

the laundry room next to us was loud every morning, and the worst part was when a neighbor accidentally

property rules about everything with threats of fines -shower temp kept changing -couldn t use laundry room

also the wifi didn t work in the room

the rooftop pool was fantastic and a wonderful way to relax after a long day exploring

was ok cleaning but we found parking tickets under the sofa, the safe and backdoor didn't work

they were so kind to make us to extra effort with everything (taxis, drinks, laundry, recommendations) and we

there s off-site laundry services that the hotel staff can help with and manage for you, which was super

plants and pool area with very spacious and clean rooms

s a small swimming pool with a couple of swings and some ferns and you can grab a beer at the bar if you like

i had one of the ones with a loft where the bed is upstairs and there is a living area, kitchen area and bathroom

gorgeous property, amazing pool, apartment is high quality and well designed

breakfast was expensive

very stylish rooms with private indoor pool and little details aimed at making your stay romantic

and drinks were expensive, but honestly, we found the prices to be the same as any other high-end bar or lounge

breakfast should be included after paying this much money to stay there.

exceptionally clean, beautifully designed, and the highlight was the personal pool with a forest view, and

say there is a laundry service but it was broken when we stayed

felt so safe letting our kids explore without being overwhelmed

would also recommend to families with older or more calm natured kids

the breakfast can be better.

free parking is available

very comfortable and relaxing stay with everything you need - fast wi-fi, a/c, hot water, laundry service

you need, a small kitchen, a big living room, a spacious bathroom, all rooms are super clean, wifi works great

comftortable beds, clean bathroom and nice pool

apartment was very nicely furnished and had a full kitchen

would appreciate better kitchen equipment

would have been nice to have breakfast

bed, large room, well furnished bathroom with good shower, many electrical outlets, decent wifi

swimming pool is just gorgeous

place with special vibesand amazing pool area, like a dream

setup is perfect in that you rarely see other guests except maybe at breakfast