site coin laundry was handy for us - the trip was a quick one and planning couldn't happen and we had to pack

sent them to lobby and laundry room my husband and i redirected them to stairwell my husband checked the elevator

there was no dirty laundry bags available

i booked it from the parking lot

i liked them having pet clean up bags outside

no laundry facilities

security would be great. laundry facilities. and breakfast as advertised.

luckily i have a blanket of my own cause i didn't know i had to go get them myself from the laundry and had no

a door that was secured whenever you left your room. laundry facilities would have been great.

bikes parked by my room and laundry hung on balcony

construction on the property. room close to laundry, not close to anything

easy access, no fees to park, clean, liked the option for laundry.

laundry facility was helpful

we had the whole pool to ourselves and it was so nice

i love a pet friendly hotel, this hotel smells like animals, especially in the hallways

i loved how they had a laundry area

access from back parking lot requires a key.

i informed linda at the front desk that i had a small dog with me (their ad said that they were pet friendly)

not to mention that the pool door had a sign stating closed for the season that was not noted on website

breakfast was awesome

excellent laundry room, excellent all

a laundry room is available but machines only accept coins, which are not necessarily easy to get; a

plenty of space for parking, close to many restaurants and shopping areas

nice hotel with very good breakfast. very clean and modern. i will definitely come back.

from the staff, to the room to the breakfast

clean, good parking and easy to get to

the pool was closed, but it was probably a little to cold still to be open.

huge room, sofa and a chair for sitting, good breakfast, great location.

clean, friendly staff, comfortable beds, easy parking, good food choices very close by.

good parking

laundry room was a giant bonus

we booked this hotel because of the indoor pool

we like having the restaurant and bar in the hotel

pool and sauna very small

lack of education about additional charges and how to do wifi.

breakfast was sad but it is everywhere with the covid restrictions

room and breakfast were both incredible!

no complimentary breakfast.

room was cold, thermostat had to be changed by staff, lousy breakfast, parking convenient but expensive and

i did not eat breakfast at hotel.

they are fully aware that their laundry lady doesn t do her job and have had other reports of dirty towels

we also loved that it had a fitness facility and coin laundry machines

the breakfast had so many portions hot and cold

finally we booked 3 rooms and we were traveling with kids, but the hotel computers were down, which we were

kids running/ being loud / screaming on the hall way, to expensive one night stay for the really,

blaring obvious -no blanket or extra linens -no bag for dirty laundry - servile floor tiles on roof were loose

no same day laundry service sofa bed not made up on arrival

the kids to the billie eilish concert

nice valet service and room service well she hand makes everything and it s delicious

beautiful hotel with coffee bar serving food downstairs and a lovely bar on the roof.

pool and laundry at the same time

there was an ice machine and drink vending machine on the floor, plus coin operated laundry downstairs

when i arrived there, in front of all doors was the dirty laundry from previous guest

was subjected to leave the 8th floor down to the laundry room on ground floor to warm my food that was the

i ordered room service twice

no guest laundry, virtually no family friendly options in the market, staff was rude at check in and for the

could have been cleaner but still good. most places near by arel 21 and up. not really for kids.

location and pet friendly

staff was great sorting out the rooms and very accommodating seating us all for breakfast

very helpful that they are pet-friendly

no alarm clock, no laundry bag, no soap in the shower dispenser, not enough coffee supplies

the location laundry facilities rooms staff

the pet relief area was larger than any we have ever encountered in and out of the u

location, clean, great beds, excellent gym.

pool tables and dart board in the game room by the bar

dirty laundry left out

they explained that it was a rust spot du to an aged laundry machine which was due to be

we began doing laundry at the hotel and needed change

nice having a guest laundry

was a little bummed by the temp and size of the indoor part of the pool, but the kids thought it was fun to swim

staff here were extremely nice and helpful, the breakfast had multiple options, the pool was clean and the rooms

also the gym and the pool were not available and hadnt for a few months, once again not on the website and

too much chlorine in the pool

pool area is not stuffy or smell like chemicals

pool area and gym was very nice

also we needed to do laundry but thought guest laundry was out of order

i'm not sure how they thought that giving me a room next to their laundry room would qualify as quiet

yes the room was clean and the breakfast was hot and fresh, but the staff made me feel welcome and were so kind

close to event venue. very nice room. good breakfast.

the breakfast was not very tasty.

we did a load of much needed laundry, too

beautiful facilities, workout equipment well maintained, laundry facility good but not complimentary

the pool was wonderfully warm

the wifi connection was very slow on the top floor

excellent nice breakfast staff nice. clean parking lot nice and lit well at night

laundry machines didn't work. staff was nice but we had a couple of issues and no one responded

i was so pleased with how much space we had since we were traveling with 2 little kids, a pack and play, toys

the time limit to the pool, must sign up and you can only swim for 1 hour.

staff was friendly and helpful. parking was easy. it was nice to have a fitness center.

breakfast was awesome.

also would have expected complimentary laundry but it cost $2/load

the location was good near airport rooms are clean gym is nice the microwave in the room

i landed early in the morning and sent an email request for early check in, they not only allowed it but

bistro and bar were closed because of covid

it has a nice pool, bar and restuarant.

rooms could have been cleaner. no laundry room.

even though the laundry facilities was disgusting and only half the stuff worked

left my coat in the room, while staying there this time i asked housekeeping and they went to the laundry room

they also string their laundry from the trees and balconies

the pool was closed for the season unfortunately

they have a very good breakfast and the location is excellent

delicious breakfast

great location, excellent breakfast, covered parking right next door.

they truly made a difference with my situation of handling four kids in a very sudden and stressful situation

breakfast was incredible, many options

site laundry was a big plus after days of traveling and the room and halls smelled fresh and clean

laundry was locked at 6:45, we had just asked about it & were told open till 8

they tried on my dog but yet there pet friendly

there pet policy

comfortable beds, pet friendly professional friendly staff. rooms clean

clean friendly staff, good breakfast, and helped immediately when asked

bad part of tow lots of car break ins in the hotel parking lots

a great stay for weary travelers and the breakfast was top notch

the fitness center

we wasn't is thrilled about breakfast. need a waffle maker.

laundry weight room great people.

missing shampoo, only 4 pillows, no sheets for pull out bed and no laundry bag

was no laundry bags for dirty clothes, and you could always use a bar lol,jk

it was convenient to have coin-operated laundry in the hotel

laundry, exercise, computer, pool, usatoday

breakfast

lastly, the parking lot & access roads were poorly maintained

breakfast was good. lanette the manager on duty was amazing, she was so helpful.

breakfast and the beds super clean

night desk guy needs to learn about fixing tv and wifi.

room had small refrigerator, microwave, laundry facilities, free parking

laundry facility and small gym

no laundry on 2nd floor

beds were horrible and sqeeky. guest laundry washer barely worked and it leaked bad.

the gym is a nice feature

a laundry room is available and complimentary breakfast is a don't miss

breakfast was good

breakfast could be more favorable

great breakfast, my kids were delighted

the staff was friendly, except one man who was difficult talking about the airport shuttle

had a place for guest to do laundry but mine got stolen..smh

the pandemic so they moved me to another room just to find worse housekeeping issues, dirty laundry no towels

a couple of the machines and a dryer in the laundry were

the room, pool, staff, elevators, guest laundry, smell

supposed to have a fitness center and a guest laundry facility but both were empty, locked and out of service

laundry staff were not friendly mean when i asked for extra towels

nothing of that magnitude my wife ask for two extra face towels when we checked in and the laundry lady said in

very friendly, clean , and pet friendly my dogs had a wonderful time

need handicap parking

breakfast was delicious

night shift would sneak in laundry and get them for us

the laundry facility was out of service

parking was hard to find. all full

it was quiet, had a big kitchen area

the pool and the staff was very polite

dishwasher could not be opened great laundry onsite but when asked to buy washing powder was advised they do

the ac worked very slow. the laundry room. trash was over flowing. you could use better coffee.

it's great to have laundry facilities as well

he caught her in the laundry room alone

did not like that my service dog was continually referred to as a pet, and paperwork i had to sign was also

tub was out of order laundry room was messy - someone prior to is had tons of lint that was all over the floor

laundry service only cost $3 to wash and dry, and bought soap from their little store for $2, which

we were in a rush and went and asked for extra towels they apparently don t have access to laundry once it

redoing parking lot was hard to figure out parking

we had a late night so didn't take advantage of the breakfast

laundry service only cost $3 to wash and dry, and bought soap from their little store for $2, which

we were in a rush and went and asked for extra towels they apparently don’t have access to laundry once it�

tub was out of order laundry room was messy - someone prior to is had tons of lint that was all over the floor

i like breakfast

the pool and spa are being worked on

all my laundry bag clothes are soaking and the bottom of my luggage that was on the floor was soaked

we had no sheets for the pull out couch and when we asked we were told laundry wasn t done

i think someone had a pet in the room we stayed in because there was animal hair and while i'm not fully allergic

if you have a pet read the fine print!

if you have a pet read the fine print!

location & cost of laundry

the pool looked awful, covered with a plastic tarp that s also covered with trash and decay

parking

kitchen was dirty and so was

pool wasn't open and it was the end of june

sketchy area// too pricey// no breakfast- coffee is only out for 2 hours 7-9 no central ac- no laundry

no place to do laundry

location was near the airport, so my commute from the rental car parking lot to the hotel was quick: less than

liked that there was easy, accessible parking right outside the door to my room, and that the parking lot is

pool was out of order for an indefinite period and only 2 towels in a room for 4 people

was very cold, all vending machines out of order, no laundry bags, napkins, microwave, terrible value for the

when we asked for clean bedding and towels we were told they didn't have any because the laundry was being

tub was filled up with too many people and a bunch of kids wouldn’t get out

free wifi and free parking just next to the hotel

no cleaning, no room service, no proper wifi, no change in breakfast menu

modern rooms, comfy beds with nice linens & plenty of free parking

no control at the gym of minors playing around.

well the price for room service and parking was just a more than i think was fair but

kids ages 5 & 7 they had a great time in the pool

only thing that i dislike was it stated that they offer an airport shuttle and they do not so you need to try

no area for laundry.

also i was very surprised hotel didn t have a laundry room for its customers

other than the laundry area it was a great experience

pet friendly is a huge plus

staff; incredibly comfortable bed; exceptionally clean; great wifi connection; free parking;

a stove-top already in the kitchen.

love the cleanliness, the size of the tvs, the kitchenette, and the location.

we enjoyed the nice breakfast-

so great to have the room at the home2 suites period we were able to cook dinner and lunch and breakfast and

breakfast was nice good and clean

linens smelled like dirty laundry

parking was not great.

pool location

was overall nice and friendly, but one gave a hard time about providing access to the gym when my room key didn

lack of enough handicap parking

yes our laundry was thrown on the floor out of the dryer by another guest.

no change machine in laundry room; no change available at front desk

didn't know room service was only available every other day until the fourth day of my stay

found a meth pipe in closet, i paid pet deposit and they still tried to take money from my card

also, the pool was closed, and it was like 97

proximity and shuttle to the airport, which helped us catch a very early morning flight out

the shuttle bus driver stands out as being professional and friendly, helpful- deserves a big raise

appreciated the shuttle so quickly to the airport, also everyone on each shift were super kind and friendly

to airport for my flight home, but also because this location advertised a restaurant and bar ( since i was

in bathroom tub room not clean bed frame very dirty ac didn't work right and noisy sat night and bar closed at

we also liked that the pool was in the shade

nice rooms. quick shuttle delivery.

it was convenient to the places i want to take grandkids to and the breakfast was excellent

i did not have breakfast. had to leave early.

it was close to the airport and the shuttle was very convenient.

say they can accommodate you for free then charge pet fees after email said it was free

a early check in between 6am and 7am

coin laundry -

staff was friendly. breakfast was great. good location.

it doesn t have an indoor pool.

not enough parking at night

closed pool

also, room was lacking plastic shower caps and dirty laundry bag

they got the housekeeping staff in laundry room nobody spoke english

clean, comfortable beds, nice fitness center, laundry area, great breakfast

property even has it's own coin operated laundry

the service they give and all the confortabilidades they give you like gym laundry

had gated parking for the guests

there was a huge pot hole in the parking lot that would destroy a vehicle if driven over at night

dead cars with flat tires taking up parking spots

parking was separated by a war like gate

it was run down, there were drug deals happening all over the parking lot, other deals happening, children

laundry machines broken

elevator was out of order, along with the laundry machines

hot tub and pool area closed at 8 pm

due to covid, they are handing out grab bags for breakfast consisting of an apple, a juice box, a granola bar

the parking area did not seem secure and some of the outside cameras were missing.

being close to the shopping center was very useful. laundry facility in house.

my husband couldn't hook his game to there wifi

the pool was crowded with loud children at 9pm

the most pleasant was the breakfast, the lady who prepared it and the lady at check in.

wifi did not work at all. it was an open wifi so it was super slow and wouldn't load a thing.

would have been nice to have a laundry room

laundry service or exercise room available

not too thrilled that it doesnt have a fitness center or a laundry

room was clean, had to call/request towels for our stay,as they were still in the laundry process

10 minutes of checking in had to go home in the middle of the night tired had to wash all our laundry

it says there is laundry but actually there is none

no laundry facilities

room service last day on a 4 day stay laundry room wasn t working and we got told that we couldn t get towels

looking forward to a full breakfast in the future

beds were very comfortable. grandkids enjoyed the pool. the shower was great.

was helpful when it came to using the laundry facilities and explaining how the shower worked

the manager was helpful in getting the wifi sorted but you could argue that it should have been working properly

no wifi until they rebooted the main

i do wish they had an ice maker and breakfast and my wifi was a little slow at times.

never got to do laundry they would never unlock laundry room

pool and breakfast was closed but it is completely understandable due to covid and for everyone's safety

perhaps an extra hour fir breakfast would have been nice, we didn't make the 9:00 cut

didn't serve breakfast because of covid.

didn't eat breakfast location was wonderful

laundry too small

laundry facilities area is very small with only one washer and one dryer.

need to have a laundry facility for customers

not a large enough laundry room and machines for the customer.

they need a larger laundry facility.

staff was great very nice. good guest laundry.

smoke odor throughout, when asked for more towels was told sorry i don t have a key to the laundry room, air

no breakfast

coffee bar from 6 to 9

continental breakfast left something to be desired

also people hanging out in the parking lot was disturbing

pet friendly and decent pet deposits and every time the staff in the office has been very nice and

road noise, next to i 44, charges $10 for a pet

amenities (fridge, microwave, breakfast included, wi-fi, and free parking, and laundry

our clothes were stolen out of the laundry room & we had to switch rooms twice because of bed bugs

had guest laundry

this room is directly across from laundry facilities room

no laundry bags.

the laundry room was clean an good washers id book here each time i'd need a place to spend the night

was an excessive amount of loose/lingering hair in the laundry

they were still working on the bar area for evening drinks and snacks but that looks to be nice

the breakfast bar needs improvement but overall it was ok

excellent breakfast and facilities

soon as i walked off the elevator to head towards my room i saw a big pile of dirty laundry

quietness, laundry and parking

you don t pay me to take care of the trash you don t pay me to take care of the laundry you don t pay me

layout of room was excellent able to do laundry gym was good

pool gate key reader didn t work, sauna door key reader didn t work - no signs anywhere, laundry room you

breakfast , bathtub & 24 hour laundry

laundry onsite the guy at the front desk was amazing

only complaint is that our room was right next to the laundry room and it got pretty loud around 530 am

the laundry facilities are open 24 hours & you enter with your room key

was offered $5 to do laundry and put in a different room at 4:30 am

was crowded bunch of kids unattended kids couldn't really swim the other kids were all over the place seemed to

wish restaurant had more menu choices and expanded hours for room service.

my kids were very impressed

their was a storm the day begpre and knocke out the cable,so they gave us free breakfast and parking

pet deposit was more than advertised

many facilities and amenities were unavailable (i.e. laundry, pool, gym)

many amenities and facilities were unavailable (i.e. laundry, pool, gym)

whole reason i booked this hotel was for the shuttle to get my son to the airport

didn't have breakfast. only coffee. it was good.

see above for breakfast woes

we enjoyed a great nights' sleep and free hot breakfast

floors for pet were fabulous

room was very nice as was the breakfast. staff exceptional as well. bed very comfortable.

tv a little small and too far from bed. issues with wifi staying connected

pet accommodations were greatly appreciated

amazing room with the kitchen!!!

this hotel is always very clean and quiet. great parking and the staff is great!

the breakfast was great. nice selections and it changed from day to day.

pool was closed and it was not published, i choose this property so we could swim , we got there

amenities, breakfast, having the kitchen in the room, coffee and other drinks always available, and more

laundry wasn't

hot tub, laundry didn't work, couch in the room very hard and uncomfortable

couldn t get extra sheet and blanket because no one had done laundry

enough coffee or breakfast and had to go to laundry mat spend extra money to do laundry because hotels were

we had 11 kids with us to celebrate our 12 year olds birthday and literally everyone and everything was just

big rooms, fair price, great breakfast, friendly staff, free laundry

free laundry

pool, work out room, sitting area outside, breakfast, laundry facilities, staff, cleanliness,

suite was really nice and considered the fact that we ve been traveling for two weeks, the laundry room was

the pool and outdoor area was nice, the work out and laundry rooms were also nice

they knew it too and refunded my laundry money but i wasn t going to wash my clothes a 2nd time

the kids had a blast in the pool, was close to shopping and plenty of restaurants

breakfast friendly staff heated pool

someone tried to walk in on my kids sunday morning

someone tried to steal my car in the parking lot and ripped my ignition out of my car

crib sheets never got changed and when requested was told sorry the laundry staff has gone home and it can't

laundry bag for dirty clothes

great staff service, very good location good breakfast laundry service convenient

breakfast was excellent and they changed things in the menu a little the next day

the pool was huge and so nice

nothing was working (pool,gym,laundry

third, their laundry machine was broken and was told to go across the parking lot to use the hilton garden

and after washing our clothes we find out neither drier was working so we had to drive to a laundry mat at

rooms were clean but rest of hotel( hallways, elevators, laundry room), weren

laundry facilities were not open, was definitely a downer after not getting back from fields until

laundry facilities could have worked better

laundry facilities, fitness center & the lobby bar

booking did not mention that the pet fee is that high

really nothing except for they could have open the bar every day

did not see a pool but at the same time i did not inquire about it either, so this must be considered for anyone

& helpful staff, attractive furnishings, comfortable beds, awesome full breakfast, indoor pool & hot tub

the spa tub in the room was nice

location is sketchy at best, the pool and spa had been shut down by the health department

wifi sucked

the gym was closed for covid-19 & never found the sauna, so that was a bummer

free laundry facilities was a bonus

t appreciate being locked out twice, once from our room and once in the pool area

the bed and the pillows were great i liked the rooftop bar they have a nice charcuterie board

it was remarkably clean with ample lighted parking, large rooms with a great layout, a well stocked mini kitchen

the restaurant was presented like it was a full service restaurant but the menu had only a few bar style foods

no card reader on vending machines and laundry machines

no breakfast or no pool

ery friendly and helpful staff, good parking (we were pulling a trailer)

the smell of smoking.

used in the room had an extremely strong smell, and smoke smell was underneath it in a non smoking

i was so excited to see a guest laundry room, i didn't have to pack any of my

the location, the indoor pool, the breakfast, the staff, laundry room available

i was told no laundry facilities on site but they did have washer and dryer

nothing worked pool, laundry, gym, and eat. i didn't stay i left

nothing worked pool, laundry, gym, and eat. i didn't stay i left

parking lot is bad

comfortable bed and not a lot of noise. television shows were ok. wifi was good.

pool was the best until a lady and some kids piled in and started jumping and splashing my little

heated indoor pool was ice cold. shower rods broken. gym equipment not working

no breakfast, but that was due to sars2 wuhan virus

to get to location with plenty of parking there is on site laundry with was nice

no hot breakfast.

parking good

the pool was filled with leaves, and the room we stayed in smelled like smoke

the pool was green, i was told it would be ready the next morning

too small parking lot for truckers

pet friendly.

the parking was small. the pillows were uncomfortable

traffic wasn't horrible and easy access in and out of the hotel parking lot

really liked the breakfast omletes, i ask for bisquits and gravy and the next morning they had it, i do wish