clean, balcony, aircon, helpful staff, bar adjoining, lifts - all good.

were told the bar served food from the menu all day

place has a bar , resteraunt aswell as clean and comfortable beds and a secure garage for motorcycles, town

to overlook a garden, but in reality, our window faced an unsightly tall building with hanging laundry right in

the wifi would not work at the location of our room...too far from router i guess.

charming at all - very plain hotel rooms getting a bit old, and a bit small for 2 adults + 2 kids (even if i

wifi did not reach my room on the 4th floor. i needed to go to the lobby to use it.

poor wifi for an expensive hotel

laundry is overpriced but it s clearly labeled so nothing to complain about i guess

only five star hotel where i had to do my own laundry ands hang it up to air dry

i had a luke warm greeting and when i called for laundry service no one ever showed to take my laundry

wifi was fast, and i loved the fact that they did not use small disposable containers for shampoo,

the check in and valet parking to the check out, it was all amazing

helpful staff, clean, comfortable and modern rooms with good wifi

room was great to travel with kids.

free parking in the premises. excellent wifi. breakfast was ok. good for the price

planned to order food from room service, but we did not, because the price was on the high side

loved the ev chargers for our car located in the basement

and farmacy around the corner), very good internet connection, heating on so i could dry my laundry, very helpful

- clean towels and comforter - however the washing machine was not working and had to share doing laundry in

well equiped kitchen, comfortable bed, tv.

best equipped kitchen so far

shopping at a huge supermarket close by and being able to cook in the kitchen and use the refrigerator

efficient laundry service, even on a sunday

the hotel offers a laundry service which we unfortunately found out too late to use it

they have laundry service and they deliver our clothes to the room

good, but fairly pricy, breakfast, wifi fine

wifi was unreliable in our room

was listed as having laundry service however this is not available at weekends & holidays

good size room , very central, free wifi , car park close by.

the restaurant and bars where not always open when expected & the rooftop terrace bar could

wifi didn't work well.

wifi was terrible

laundry service was to expensive and unavailable.

the wifi was very poor and did not work the majority of the time

no fixed weight machines in the gym

wifi did not work at all

bed, cozy bathroom, spa has to be booked in advance but then you'll have the entire spa for yourself

laundry was unavailable

the weekend there was a big market that blocked access to parking

there is also free parking in the area of the hotel

the staff were amazing, the hotel was clean and free parking was a bonus

we asked for extra beds for the kids and since they couldn’t add the beds in the rooms we had assigned, they

mini bar prices were not outrageous and i appreciated that the fridge was a normal

clean, comfortable room with good wifi

luck to choose this place to stay in the heart of the restaurant and bar area and close to the cathedral

we stayed 3 days, and they could have spared us a second bar of 5x3x1 cm soap

room overlooked the restaurant bar and unfortunately very noisy the first night the television in the bar was

disappointed the bar and restaurant were not open and there was no laundry service available.

gym was nice

if i was staying longer i would have liked a gym in the hotel.

disappointed the bar and restaurant were not open and there was no laundry service available.

no room service on the weekend.

toilet smelled bad all night noise from next door all night dont do laundry

very great location.. laundry in one day... near and clean.. lovely!

not disadvantage, but sauna could be more hot, and would be nice if kids of school age could also go to spa with

people walking up and down hallway with kids running & yelling at 11pm, could hear everything happening from

aunque el spa se paga aparte, es un circuito muy completo y suficiente para relajarse

loved view of sunset from room. close to supermarket and laundry mat. nice walk into old city

some of the expected facilities were missing, however eg laundry, evening meals, coffee/bar snacks

clean. comfortable. room service. polite staff.

good breakfast

hot breakfast was luke warm so they need to address that the taxi the hotel ordered to get us to the

was just something else didn t go too far from the hotel but didn t need to great little bar two doors away

good wifi and business centre

problem with wifi

i had to come up with a complaint it would be that the wifi needed a log in whenever i came back to the room

wifi was a little bit slow

laundry service available as well as a 24 hr vending machine with drinks etc in the basement and

they even had laundry service, 7 euros for an entire load (wash and dry), which was a huge bonus because not

in the basement there is a communal area with small kitchen and sofas

able to wash clothes and yes the kitchen

very good wifi

do not have laundry done there, it is ridiculously expensive as is breakfast if not included in your room fee

very friendly staff, good breakfast and room service

it was great though it would be a nice addition if it had its own little bar or cafe though it hasn t

and comfortable room, easy access with on-site underground parking for car, small on-site gym

the gym was small but it had a good selection of free weights, one running machine, one rowing machine

large, smart room; direct access to city via regular bus service within 100 m; strong reliable wifi; excellent

shared the hotel bar and restaurant as a cafeteria for hospital staff and visitors

it would have been nice to have a bar that was open a little later than 11pm

the wifi was excellent

wifi

it is beside a main street in the outskirt of leon, it is very easy to parking, with plenty of spaces

good location and parking. very clean and the staff were helpful

i picked the hotel for the pool and didn't notice the small print to say that the pool would not open till 1

walls not thin, there was pool, but we were in hurry did not use it

parking right in front of the hotel quiet rooms

i arrived i entered the bar / cafetaria area and it felt like a warm welcome

we chose it because of parking facilities and the restaurant

pool was closed and, more to the point, the water was dark green with algae and had ducks (yes

place to stay on route to portugal, front of hotel parking in really quiet place and safe for motorbikes,

the pool didn t have any water. location was a little bit out of the way. food average

even a full size pool