wifi was

the wifi did not work anytime during our 5 day visit

lovely helpful staff, hotel is spotless & pool area is nice

staff very helpful and efficient. easy parking. room had tea/coffee everything very clean.

wifi was poor. had to keep re-entering the password. make it simpler please.

wifi that cancels each time you close your computer.

- vg variety close to ferry port neighbouring restaurant v convenient decent parking requests re room to

close to town center and kids play areas

the room was very hot and no aircon available. also wifi is generally very weak.

bar is available outside and inside

maybe access to the spa could be included in view of the price ?

the two story family room for 4 adults (kids are 16 and up) was ideal, spacious, comfortable, clean - we all

like that the toilet was separated by a door from the main room i loved the smell of the spa i liked the of

- late check out upon request (additional payment) which is a great option when traveling with kids (for their

there was some room service options for dinner but personally i didn't like the options availalbe and the way

excellent breakfast and lovely staff

a highlight for our kids

too many kids by the pool which can disturb the quiteness of the area

very small gym, a bit too expensive

we were not told only short shorts and not knee length shorts were allowed in the indoor pool

spacious balcony and room, comfortable beds and good quality linen

breakfast poor quality mini bar empty apart from water

wifi was weak and our room wasn t far from reception

such poor wifi service i couldn't keep connecterd for more than 5 seconds

parking

easy check in, close to ouistreham ferry port. plenty of parking

perfect for a family of 5 plus pet and great value for money

the staff are always friendly & the bar is open late

parking; eat all you want at breakfast; drink all you want at breakfast; excellent wifi connection

managed to get locked in with the kids while husband was in the shower

good welcome, bar still open to relax on arrival

of location close to the ferry terminal and there was parking available breakfast was substantial and lots of

convenient location great breakfast.

beats the usual uncomfortable sofa bed and we had separate rooms to the kids

super breakfast choices

staff so friendly. breakfast excellent choice. gym facilities high level

were stopping for one night to break up a long drive) and comfy inter-connecting rooms for the kids

no room service

booked this hotel mainly because of the gym facilities, this is however just enough to may even be called a gym

helpful staff and handy car park with ev chargers for our car

of milk for the tea and coffee staff left the used room service trays outside in corridors most of the

very clean friendly hotel. good breakfast selection.

hotel next door, mercure, they were very nice to us and the only place we could connect to wifi

nice bar and reception area

breakfast excellent

breakfast was

hotel bar times not always convenient

yet central location, wifi, very friendly and helpful staff, was able to store my bike in the laundry room

beautiful room, excellent breakfast, great location

there is a bar and a nightclub

front bedroom was noisy due to late night drinkers at bar opposite.

no sleep due to location over nightclub and bar ! not happy about this

no proper room service

no coffee machine (just instant sachets), barely-working wifi, a decades old tiny tv, and a generally dusty

nice lounge area and bar for relaxation after a day out

the bar is limited and the prices of drinks were on the expensive side but probably no different from

breakfast buffet was wonderful, and the main floor bar was much appreciated at the end of a long travel day

the spa is not great

bar prices were very expensive

so-called spa is a joke

the room facing the ocean was gorgeous, and the breakfast was excellent.

breakfast - big choice but not of a level of a 5 star hotel very small spa and a cold sauna

everything, super friendly staff, breakfast and dinner excellent

lovely reception, bar & restaurant, typical modern room, nice bathroom - all spotless

good bar area

could have proper decaf coffee from the bar in the evening, but only instant decaf at breakfast

the people in the dining room at breakfast and for the evening meal were excellent and a big shout out to tom

the room size could be bigger considering it had to house a family with 2 kids

drinks and food expensive , and nowhere else to go unless by car weak wifi

hotel staff was very nice. good location. nice facilities. great breakfast. room was spacious.

very kids friendly with a very pleasant and helpful staff both for the hotel and the restaurant.

heated pool is was brilliant for the kids and outside and inside bar areas were lovely

rooms were fine and bar breakfast at 9 euros was good

the bar and restaurant are lovely venues, breakfast was very nice but pricey

wifi didn t work throughout, it was not sorted, the reception was cold, the steam bath smelt of

but when i tried to book a table i was told the restaurant was closed and there was also no room service

the bar was closed.