pool area still under construction.

is a very underrated hotel that has free breakfast

wifi is choppy on the 2nd floor in back. had to make calls in hallway.

parking

breakfast was decent location was good perfect for what i needed

room service breakfast need attention

our own, we had to place the cushions on the outside lounge chairs near the pool

gym facility was not as good as rosarito beach hotel but adequate.

restaurant was closed but the bar was excellent.

overall everything was great! staff in front desk and parking lot where super nice and friendly.

courtyard layout for parking motorbikes

was a wedding that same night people were being a bit loud kids running in the hallway at

rooftop bar was closed

my tv remote didn t work well and the pool water was freezing.

plenty of parking! nice pool. over all everything was clean.

is walking distance, love the gym room well equipped for a good basic workout

whe where beside the laundry

pool small for children only. no jacuzzi .

the wifi didint

all good the swimming pool

the pool and the service

bedding, we have to deal with a long night of noise and vibration since our room was above the laundry room and

the location and the parking

was no wifi in my room, and i did not like that they went up to my room the day i was leaving to urge me

pay for breakfast and there was nothing left only one person on kitchen impossible to keep up with 200 people

the wifi didn't reach the 5th floor

very quiet. securities in the parking lot were very attentive. i felt my car was safe.

to enter the parking lot of the hotel, the streets to enter the hotel are very complicated and

are great but laundry usage is expensive

laundry machines need a deep clean, some were moldy when you pulled the detergent drawer out

the parking is very hard to get around. the laundry room was so dirty.

had the access for laundry, clean shower, clean room.

rooms were spacious and included a kitchenette. very convenient and economical. laundry on site.

i think he hates his job and should be relocated to the laundry room or somewhere where there is no guest

close to shoping center, casino and stores, and the park

not much to do here at night , no restaurant or room service around

what i dint like is that the parking lot was full

parking is little small, at night i had to park in dirt lot next to hotel.

the employees restricting beverages near pool.

due to covid pool and buffet were closed

room service stopped too early in the evening

when i was looking for the gym a very nice hearing impaired gentleman not only walked me there, but he also,

i loved how there was so much parking & that the pool was clean !

purchased laundry coins at the front desk twice, and nobody told me that you need to schedule your laundry

the pillows were just right,the rooms were clean,the staff was great and the breakfast they serve is excellent

availability for the shuttle during the day

was not prepared when we got there, she made sure we received a comparable room and also gave us late check out

it doesn t have a pool

they up grade my room service when i requested

really liked that we were able to pre check in and get our wrist bands to go to the pool while you wait for your

the low prices for food really surprised us and we went to the bar and grill 5 times in 3 days

a strong smell of tobacco, but it's understandable because it's a casino/resort

the gym was tiny

wifi connection kept lagging

have a small parking so you end up parking on the sides

having an ice machine near the rooms, having to call room service or go to the bar and ask for it

convenient location and secluded parking area good restaurant

small pool but the kids still had fun.

i liked the location and mexican breakfast

breakfast was great.

the breakfast buffet is super simple.

like the breakfast service and the atention from personal also is very convinient that is at a shopping

property was very clean, perfect location and great breakfast

some renovations, everything was up and running including a hot breakfast bar and guest laundry

the breakfast, considering it's free, is more than worthy it

and the wifi didn t work

starbucks across the parking lot, excellent staff

wifi is awful

leisure was excellent, especially we liked swimming pool ang gym

parking is limited. shuttle only drops off at airport.

staff were extreme friendly and helpful, the rooms are nice and clean, the breakfast was a great with a mix of

room service was great the chicken soup with chili pepper on the side cilantro and onions

good and secure parking

was put close to the laundry room. lots of noise at night

could be because of closeness to laundry facility

cleanliness, breakfast, laundry facilities.

heated pool, hot breakfast, cookies on the evenings, fresh apples on the living room great table, laundry room

it s quiet and clean and the pool is warm and fun

as well as there was no laundry mat for guests which is very important as we were staying for a couple of days

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

also room service was great

attempted to order room service, but there are no restaurant menus in bedrooms

needs to improve on room service overall really good costumer service in the reseption.

wifi was not

privacy & parking

the shower head was the smallest thing i had ever seen. the wifi was down.

i was confused by the breakfast.

service in the restaurant and there is always a lot of smoke from the kitchen

smokers by the pool, gest s rooms doors slamming , food was not to good.

my room had access to patio that lead to pool which was very nice

was clean and in great condition the rate was excellent especially since it included a congenital breakfast

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the pool area was not so clean. there were no towels available.

that it has a laundry room.

kids really enjoyed the pool and it's perfect temperature

the bar guy antonio was nice and bellboy

bar tenders were awesome

no fridge or microwave in the room which we really needed due to traveling with kids.

laundry service, working elevators, and room service menu had a variety of options

friendly staff with a 24 hour room service and excellent security

also the casino was a entertaining

the casino with live music in the evening was great

my kids loved that

when we got to the room, i reviewed the costs of laundry and dry cleaning

the pool was to small

never staying here again, it wasn t even 11pm yet and they declined room service

room service long wait time

room service is 24/7

limited parking

buffet breakfast was excellent !!!!!

clean and friendly staff , 24 room service, quiet enviornment

like the buffet and mimosas by the pool

the bar it was pretty quiet nice place to have a conversation

also the spa section has stairs only, not ada compliant

the drinks at the bar were not pricy at all

good breakfast. and great service at la miel rest.

i loved their sauces that were available for breakfast

gym, jacuzzi and the sauna were a nice touch

very poor laundry service! you must becareful about the fruits at breakfast.

downside is no room service but sandwiches , salads available along with other snacks

also hot food can be bought at the bar which minimizes not having room

the breakfast is not great.

staff and great breakfast! location was also great as we walked to great restaurants each night.

i doubt it and then double checked with room service lady

room service is offered, but there are no menus in the room, so not sure how you're supposed to

services in general. tv. room service. wating time to check in, etc.

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service

everything, specially the kitchen staff and evening security

the gym was very poor, it whasint what they showe in the i ternet

1. the room is small for the price 2. wifi was not secure

getting charged for my 12 yr old son when on my reservation it was clearly stated 2 adults and 2 kids 12 and

the kitchen staff is always very attentive and welcoming you with a great attitude!

wifi works well, spacious rooms, not specially super clean

despite that, i had 3 laptops and two phones connected to the wifi in the room

overall it was excellent stay for a family with kids.

would be really nice to improve your gym

pool is closed due to covid right now and no spa tub in the suite

the room was clean the shower was great and gym was useful

hospitality, and breakfast

wifi did not connect

ubication, breakfast

i didn't love the free breakfast but that is probably my own tastes more than anything

the website did not advertise that there isn t a laundry room

no laundry room. the shuttle service was absolutely horrible.

there was no laundry room!

needed a laundry room

i liked that is pet friendly

are good overall, most of the staff have nice client service, they have an airport shuttle so that is very nice

all staff from the front door two room service was excellent.

obviously not the adequate room service for a 4 star hotel at all

breakfast was nice good in the patio

love the people i love the bar i love the rooms i love everything about this place wouldn't stay anywhere

the bakery behind and good breakfast.

breakfast great! location great!

wifi really didn't work

safe and secure off street parking, area is safe and quite comfortable for walking

when we couldn t get the tv and wifi to work we called the front desk and within minutes a man came and fixed

unprofessional, locked me out of my room and when i stopped at the front desk to ask if they had laundry was

fast check, outstanding breakfast, oustanding window views from room, clean bathroom

music across the street from dj bar on friday night kept me up until 4 am

area is upscale and close to the center, casinos and sentri lane

was one positive change you can now charge everything to your room saving taking money to the pool for drinks

with secure free parking, that will so you plenty

no swimming pool

they have shuttle service , which was nice

room service was amazing

perfect location the casino and restaurant is really nice i really like this place

the breakfast gentleman was great

breakfast was really good and the service was excellent

comfy, close to everything, easy access, free parking, excellent breakfast.

there is not enough parking space, hotel has a problem accommodating about 45% of the cars

it s really appreciated they give you a complimentary mask and sanitizer, we travel with our pet and i love

it was nice having a kitchen

i liked the wifi for the remote work i do.

they have a lit bar downstairs you can meet interesting people there, but if you like to take a nap daylight

after we switched the wifi router in the room, it was better

room looks modern , is cozy, has a nice clean restroom, has a kitchen setup with

wifi is spotty, at least my chromebook didn't like it.

would not recomend it to no one that has kids not the place for kids

the hotel's wifi is horrendous

older rooms need upgrading. the associated restaurant and bar were closed.

very quiet and secure parking lot for my vehicle

the only real bummer about the hotel, was it there was no place to do your laundry

view of roof with laundry sheets hanging and constant noise of some kind of compressor outside the

i got to look at the roof where they did the laundry and stored the old furniture

room service number didn t work

the bed is so comfortable and the wifi works great

downtown and parking

don't have free breakfast

parking